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Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide
Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide
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DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Filesystems 7-7 System Data Problems 7 Tab le 7-6, System Data Filesystem Errors, lists the errors log g ed in the D ISPL AY ERRO RS sc reen. If these errors exc eed a c ertain threshold , they may g enerate the ab ove alarms. Note that p seud onyms of listed error resourc es may ap p ear on the error log ; these hidden resourc es are listed in p arenthesis with their related resources. Table 7-6. System Data Filesystem Errors Error ResourceError Code DescriptionFault ResourceFault Code S_DATA 81 Periodic MP 34 failed (c hec k file threshold s)S_DATA 3 FILESYSTEM 132 System FS d river — Filesystem c orrupted S_DATA 1 FILESYSTEM 133 System FS d river — no free sp ac e S_DATA 0 FILESYSTEM 134 Filesystem is out of free i-nod es S_DATA 2 FILESYSTEM 135 System FS d river — internal s/w error S_DATA 1 FILESYSTEM 137 In-c ore filesystem i-nod e tab le overflow S_DATA 2 (STORAGE) S_DATA 213 Transfer dial plan is o.k.S_DATA 4 S_DATA 212 Transfer dial plan is c orrup tedS_DATA 4 FILESYSTEM 8181 Disk I/O errorS_DATA none
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Filesystems 7-8 System Data Problems 7
Software 8-1 8 DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 8 Software Refer to Ta b l e 8 - 1, Software Alarms and Rep air Ac tions, for a list of alarms and rep air p roc ed ures ad d ressed to the DEFINITY AUDIX System software. Alarms are g rouped in inc rements of 100. Perform d ashed rep air ac tions one at a time until the prob lem is solved . Perform all numb ered rep air ac tions in ord er as shown. They ap p ear in the D I SPL AY A L A RM S sc reen under the resourc e typ e: SOFTWARE Table 8-1. Software Alarms and Repair Actions Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action 0 Proc ess d eath MAJORADATA System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities 1 Proc ess initialization failureMAJORADATA 2 Proc ess sanity failedMAJORADATA 3 Proc ess error rep orted No alarmADATA Used internally. Alarm is never ac tive Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-2 8 100 Post b ox lib rary timeoutMAJORADATA_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities 101 Cannot make p ost boxMAJORADATA_PBOX 102 Post b ox is not p resentMAJORADATA_PBOX 200 Dead proc ess MAJORADM 201 Proc ess error rep orted No alarmADM Used internally. Alarm is never ac tive 300 Post b ox lib rary timeoutMAJORADM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities 301 Post b ox lib rary timeoutMAJORADM_PBOX 400 Proc ess d eath MAJORAFIO 401 Proc ess initialization failureMAJORAFIO 402 Proc ess sanity failedMAJORAFIO 403 Proc ess error rep orted No alarmAFIO Used internally. Alarm is never ac tive 500 Post b ox lib rary timeoutMAJORAFIO_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities 501 Cannot make p ost boxMAJORAFIO_PBOX 502 Post b ox is not p resentMAJORAFIO_PBOX 600 Dead proc ess MAJORAIM 601 Non-standard system software in useMINORAIM Alert the RSC. 602 A system proc ess has c ore d ump edMINORAIM — Alert the RSC to insp ec t the c ore-d ump files. — (RSC) Remove /var/audix/core saved and /var/audix/*.core files. The alarm will be c leared in app roximately five minutes. Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-3 8 700 Post b ox lib rary timeoutMAJORAIM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 701 Post b ox lib rary timeoutMAJORAIM_PBOX 800 Dead proc ess MAJORAKSRV 801 Proc ess error rep orted No alarmAKSRV Used internally. Alarm is never ac tive. 900 Proc ess d eath MINORANET Proc ess restarts automatic ally twic e, then reboots twic e. If this fails, restore from generic . 901 Proc ess initialization failureMINORANET Proc ess restarts automatic ally twic e, then reboots twic e. If this fails, restore from generic 902 Proc ess sanity failedMAJORANET Proc ess restarts automatic ally twic e, then reboots twic e. If this fails, restore from generic 903 Proc ess error rep orted No alarmANET Used internally. Alarm is never ac tive. 1100 Proc ess d eath MAJORAPM 1101 Proc ess initialization failureMAJORAPM 1102 Proc ess sanity failedMAJORAPM 1103 Proc ess error rep orted No alarmAPM Used internally. Alarm is never ac tive. 1300 Proc ess d eath MAJORDM System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 1301 Proc ess initialization failureMAJORDM 1302 Proc ess sanity failedMAJORDM 1303 Proc ess error rep orted No alarmDM Used internally. Alarm is never ac tive. 1400 Post b ox lib rary timeoutMAJORDM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 1401 Cannot make p ost boxMAJORDM_PBOX 1402 Post b ox is not p resentMAJORDM_PBOX Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-4 8 1500OA&M state c aused b y system initialization errorMAJORSTATE Restore generic filesystems using Stand alone Utilities. 1501 Need generic restoreMAJORSTATE 1502 Need a restore backupMAJORSTATE Restore filesystems from c ustomer bac kup . 1503 Rebuild is in p rog ress. If system is in OA&M state, this ind ic ates the automatic reb uild aud it failed d uring initializationMAJORSTATE Restore generic filesystems using Stand alone Utilities. 1504 Cannot make AFIO tablesMAJORSTATE System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 1600 Proc ess d eath MAJORELIP 1601 Proc ess initialization failureMAJORELIP 1602 Proc ess sanity failedMAJORELIP 1603 Proc ess error rep orted No alarmELIP Used internally. Alarm is never ac tive. 1700 Post b ox lib rary timeoutMAJORELIP_PBOX 1701 Cannot make p ost boxMAJORELIP_PBOX 1702 Post b ox is not p resentMAJORELIP_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 1800 Proc ess d eath MAJOREPM 1801 Proc ess initialization failureMAJOREPM 1802 Proc ess sanity failedMAJOREPM 1803 Proc ess error rep orted No alarmEPM Used internally. Alarm is never ac tive. 1804 Op erating system stream b uffers full MAJOREPM The system automatic ally reb oots and resolves the alarm. Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-5 8 1900 Post b ox lib rary timeoutMAJOREPM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 1901 Cannot make p ost boxMAJOREPM_PBOX 1902 Post b ox is not p resentMAJOREPM_PBOX 2000 Unab le to kill p roc essMAJORER 2001 Unab le to make p roc essMINORER 2002 Too many p roc ess errorsWARNINGER 2100 Post b ox lib rary timeoutMAJORER_PBOX 2101 Post b ox lib rary timeoutMAJORER_PBOX 2200 Dead proc ess MAJORFC 2201 Proc ess error rep orted No alarmFC Used internally. Alarm is never ac tive. 2300 Post b ox lib rary timeoutMAJORFC_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 2301 Cannot make p ost boxMAJORFC_PBOX 2302 Post b ox is not p resentMAJORFC_PBOX 2400 Dead proc ess MAJORFSA 2401 Proc ess error rep orted No alarmFSA Used internally. Alarm is never ac tive. 2500 Post b ox lib rary timeoutMAJORFSA_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 2501 Post b ox lib rary timeoutMAJORFSA_PBOX 2600 Dead proc ess MAJORMCM 2601 Proc ess error rep orted No alarmMCM Used internally. Alarm is never ac tive. Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-6 8 2700 Post b ox lib rary timeoutMAJORMCM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 2701 Post b ox lib rary timeoutMAJORMCM_PBOX 2800 Dead proc ess MAJORMPM 2801 Proc ess error rep orted No alarmMPM Used internally. Alarm is never ac tive. 2900 Post b ox lib rary timeoutMAJORMPM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 2901 Post b ox lib rary timeoutMAJORMPM_PBOX 3100 Dead proc ess MAJORRCM 3101 Non-standard p roc ess p athMINORRCM Alert the RSC. 3102 Proc ess error rep orted No alarmRCM Used internally. Alarm is never ac tive. 3200 Post b ox lib rary timeoutMAJORRCM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 3201 Post b ox lib rary timeoutMAJORRCM_PBOX 3300 Dead proc ess MAJORROOTM 3301 Proc ess error rep orted No alarmROOTM Used internally. Alarm is never ac tive. 3400 Post b ox lib rary timeoutMAJORROOTM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 3401 Post b ox lib rary timeoutMAJORROOTM_PBOX 3500 Proc ess d eath MAJORSD 3501 Proc ess initialization failureMAJORSD 3502 Proc ess sanity failedMAJORSD 3503 Proc ess error rep orted No alarmSD Used internally. Alarm is never ac tive. Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-7 8 3600 Post b ox lib rary timeoutMAJORSD_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 3601 Cannot make p ost boxMAJORSD_PBOX 3602 Post b ox is not p resentMAJORSD_PBOX 3700 Proc ess d eath MAJORTRACE 3701 Proc ess initialization failureMAJORTRACE 3702 Proc ess sanity failedMAJORTRACE 3703 Proc ess error rep orted No alarmTRACE Used internally. Alarm is never ac tive. 3800 Post b ox lib rary timeoutMAJORTRACE_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 3801 Cannot make p ost boxMAJORTRACE_PBOX 3802 Post b ox is not p resentMAJORTRACE_PBOX 3900 Proc ess d eath MAJORTRAF 3901 Proc ess initialization failureMAJORTRAF 3902 Proc ess sanity failedMAJORTRAF 3903 Proc ess error rep orted No alarmTRAF Used internally. Alarm is never ac tive. 4000 Post b ox lib rary timeoutMAJORTRAF_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 4001 Cannot make p ost boxMAJORTRAF_PBOX 4002 Post b ox is not p resentMAJORTRAF_PBOX 4100 Op erating system error d etec ted at initializationMINORAUDIX (RSC) Examine the nvram_err file to determine the c ause for the alarm.Remove it to c lear the error log . The sysdump file will be on d isk. 4101 Auto-attendant routing tables b adWARNINGAUDIX Read minister tab les using c hang e auto- attend routing routing -tab le Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page
DEFINITY AUDIX System Maintenance 585-300-121 Issue 1 May 1999 Software 8-8 8 4102 Auto-attendant shared memory problemsMINORAUDIX Restart AUDIX as soon as p rac tic al 4103 Auto-attendant sc hedules missing or c orrup tedWARNINGAUDIX Restore data from nig htly b ac kup or read minister using c hang e auto-attend - routing¼ 4200 Unab le to add serverMAJORFILE_SERVER System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 4300 FS_THRESH MP failedMAJORFS_THRESHOL DS 4400 Dead proc ess MAJORAOM 4401 Proc ess error rep orted No alarmAOM Used internally. Alarm is never ac tive. 4500 Post b ox lib rary timeoutMAJORAOM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 4501 Post b ox lib rary timeoutMAJORAOM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 4800 Dead proc ess MAJORTAPEM 4801 Proc ess error rep orted No alarmTAPEM Used internally. Alarm is never ac tive. 4900 Post b ox lib rary timeoutMAJORTAPEM_PBOX System automatic ally restarts twic e, then reboots twic e. If this fails, — Restore g eneric filesystems using Stand alone Utilities. 4901 Post b ox lib rary timeoutMAJORTAPEM_PBOX 5000 No free spac e in filesystem. Oc c urs if earlier filesystem threshold warnings to the ad ministrator are ignored . Will c ause serious p rob lems with system operationMINORUNIX_FS — In v o ke t h e RESET SYSTEM REBO O T sc reen whic h will c ause fsc k to run ag ainst the filesystem and c lean it up 5001 Low free spac e MINORUNIX_FS Table 8-1. Software Alarms and Repair Actions — Continued Fault CodeFault DescriptionAlarm LevelError Log ResourceRepair Action Continued on next page