Lucent Technologies Definity Audix System Release 4.0 Maintenance Guide

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-5 MF_BD Alarms, Repair Procedures and Errors 
3
Tab le 3-2 lists the MFB errors logged in the D I SPL AY ERRO RS sc reen. These errors, if 
inc remented  enoug h times, may g enerate the ab ove alarms. Note that 
p seud onyms of listed  error resourc es may ap p ear on the error log ; these 
“ hid d en”  resourc es are listed  in p arenthesis with their related  resourc es.
902
D SP d i e d MAJ O RDSP_NET
—  I n vo k e  TEST N ETWO RK-PO RT 
XXXX L O N G  fo r n e tw o rk p o r t 
served b y the faulted DSP.
—  Busyout VOICE-GROUP and  
the network p ort, then invoke 
TEST BOARD LONG. Ob serve 
results of tone test.
—  I n vo k e  RESET SYSTEM  
REBOOT.
—  Rep lac e TN568.
903
D SP d i e d MAJ O RDSP_NET
— Invoke 
TEST N ETWO RK-PO RT 
XXXX L O N G  fo r n e tw o rk p o r t 
served b y the faulted DSP.
—  Rep lac e TN568.
904
Proc  error rep orted MAJORDSP_NET
Same as alarm 903
905
DSP kernel fatal error MAJORDSP_NET
— Same as alarm 903
906
DSP kernel fault MAJORDSP_NET
— Same as alarm 903
907
D SP i n sa n e MAJ O RDSP_NET
— Same as alarm 903
908
DSP voic e p ort fault MAJORDSP_NET
— Same as alarm 903
1000
Remote access port 
failureMINORRACC_UART
— Chec k the ad ministered  
c ommand  string .
— Plug  in a headset and  listen for 
a d ial tone on the analog  
tip /ring .
— Run the test b oard c ommand .
— Chec k the modem settings and  
p ower the mod em on/off.
— Verify that the c ab ling between 
the modem and  the switc h is 
c onnec ted and  func tional.
— Rep lac e the mod em.
— Reseat the system.
— Rep lac e the TN568.
1001
Remote c onsole is 
ac tiveWARN IN GRACC_UART
When the remote c onsole is 
d isc onnec ted , this alarm is resolved .
908
DSP net p ort fault MAJORDSP_NET
— Same as alarm 903 Fault Code Fault DescriptionAlarm 
LevelError Log 
Resource Repair Action 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-6 MF_BD Alarms, Repair Procedures and Errors 
3
Table 3-2. MFB Errors
Error 
ResourceError 
Code DescriptionFault 
ResourceFault 
Code
DSP_SUBSYS 80
Initialization MP 17 ab orted  (p umps DPC c hip  to program it)MF_BD 100
DSP_SUBSYS 80
Initialization MP 21 ab orted  (c onfigures VB d river)MF_BD 101
DSP_SUBSYS 81
Diag nostic  MP 17 failed  (p umps DPC c hip  to program it)MF_BD 100
DSP_SUBSYS 81
Diag nostic  MP 21 failed  (c onfigures VB d river)MF_BD 101
DSP_SUBSYS 81
Initialization MP 17 failed (p ump s DPC c hip  to p rog ram it)MF_BD 100
DSP_SUBSYS 81
Initialization MP 21 failed (c onfig ures VB d river)MF_BD 101
DSP_SUBSYS 112
Proc ess diedMF_BD 102
DSP_SUBSYS 116
Proc ess errorMF_BD 103
DSP_VOICE 14
DSP failed MF_BD tone testMF_BD 201
DSP_VOICE 80
Initialization MP 16 ab orted  (p ump/c onfig ure DSP c hip for 
voic e)MF_BD 203
DSP_VOICE 81
Diag nostic  MP 16 failed  (p ump/c onfig ure DSP c hip for voic e)MF_BD 203
DSP_VOICE 81
Initialization MP 36 failed  (p ump/c onfig ure DSP c hip  for voic e)MF_BD 200
DSP_VOICE 112
Proc ess diedMF_BD 203
DSP_VOICE 116
Proc ess errorMF_BD 204
DSP_VOICE 340
DSP kernel fatal errorMF_BD 205
DSP_VOICE 341
DSP kernel non-fatal errorMF_BD 206
DSP_VOICE 342
DSP kernel maintenanc e errorMF_BD 207
DSP_VOICE 343
DSP non-fatal voic e p ort errorMF_BD 208
DSP_VOICE 381
DSP p assed  MFB Tone TestMF_BD 201
(DSP_CHAN)
EMB_MFB 80
Initialization MP 104 ab orted  (c hec k 386 rep rog ramming )MF_BD 313
EMB_MFB 80
Initialization MP 107 ab orted  (test 386 rep rog ramming )MF_BD 314
EMB_MFB 80
Initialization MP 113 ab orted  (q uery state of TDM c loc k)MF_BD 307
EMB_MFB 80
Initialization MP 18 ab orted  (initialize ang el p roc ess)MF_BD 306
EMB_MFB 80
Initialization MP 36 ab orted  (c hec k flashware tests on MFB)MF_BD 304
EMB_MFB 81
Initialization MP 54 failed (c hec k hard ware time ag ainst 
system time)MF_BD 305
EMB_MFB 81
Diag nostic  MP 117 failed  (initialize ang el)MF_BD 304
EMB_MFB 81
Diag nostic  MP 75 failed  (restart system)MF_BD 301
EMB_MFB 81
Diag nostic  MP 85 failed  (restart system in OA&M mod e)MF_BD 303
EMB_MFB 81
Diag nostic  MP 99 failed  (restart after fac ep late shutdown)MF_BD 300
EMB_MFB 81
Initialization MP 106 failed (c hec k 386 rep rog ramming)MF_BD 313
EMB_MFB 81
Initialization MP 109 failed (test 386 rep rogramming)MF_BD 314
EMB_MFB 81
Initialization MP 113 failed (q uery for state of TDM c loc k)MF_BD 307 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-7 MF_BD Alarms, Repair Procedures and Errors 
3
EMB_MFB 81
Initialization MP 18 failed (initialize ang el proc ess)MF_BD 306
EMB_MFB 81
Initialization MP 36 failed (c hec k flashware tests on MFB)MF_BD 304
EMB_MFB 81
Long  demand  sequenc e MP 56 failed (long  sequenc e 
hardware/system time c hec k)MF_BD 305
EMB_MFB 81
Period ic  MP 104 failed  (g ets up d ate of sanity driver)MF_BD 309
EMB_MFB 81
Sc hed uled MP 54 failed (c hec k hard ware time against system 
time)MF_BD 305
EMB_MFB 81
Short d emand seq uenc e MP 55 failed  (short seq uenc e 
hardware/system time c hec k)MF_BD 305
EMB_MFB 118
SHUTDOWN b utton pressedMF_BD 300
EMB_MFB 218
Time slot c ontroller bus c loc k slip pedMF_BD 312
EMB_MFB 219
Switch TDM clock recoveredMF_BD 307
EMB_MFB 224
No response from ang elMF_BD 302
EMB_MFB 226
Error read ing  ang el DPRAMMF_BD 302
EMB_MFB 227
Illeg al angel interrupt c od eMF_BD 302
EMB_MFB 228
Angel reported bad board IDMF_BD 302
EMB_MFB 229
Angel problem in KDB modeMF_BD 308
EMB_MFB 231
Invalid  ang el DPRAM messag eMF_BD 302
EMB_MFB 234
SAKI reset detected (restart system)MF_BD 301
EMB_MFB 237
Switc h TDM c loc k failedMF_BD 307
EMB_MFB 329
SHUTDOWN b utton pressedMF_BD 300
EMB_MFB 8857
386 Flash PROM c hec ksum errorMF_BD 317
(MF_BD)
RACC_UART 299
Remote c onsole is ac tive MF_BD 1001
RACC_UART 300
Remote c onsole is inac tive MF_BD 1001
RACC_UART 315
UART b roken MF_BD 1000
RACC_UART 316
UART OK MF_BD 1000
SCSI_CHIP 1
Unexp ec ted  interrup tMF_BD 601
SCSI_CHIP 3
Abnormal sc rip t interruptMF_BD 601
SCSI_CHIP 4
Abnormal SIOP DMA interrup tMF_BD 601
SCSI_CHIP 5
SIOP SCSI interrup t (ab normal)MF_BD 601
SCSI_CHIP 10
No TC found  after rec onnec t interrup tMF_BD 601
SCSI_CHIP 13
Sp urious interruptMF_BD 601
SCSI_CHIP 14
SIOP failed  HW d iag nostic sMF_BD 600
SCSI_CHIP 15
No ab ort status after forc ed  ab ortMF_BD 601
SCSI_CHIP 16
HW d river c ommand  failedMF_BD 601
SCSI_CHIP 35
SCSI b us has b een resetMF_BD 602 Error 
ResourceError 
Code DescriptionFault 
ResourceFault 
Code 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-8 MF_BD Alarms, Repair Procedures and Errors 
3
Tab le 3-3, Te s t  B o a r d  R e s u l t s, lists test p erformed when TEST BO A RD  is performed, 
what shows on the sc reen when the tests p ass, fail, or abort, and  possible rep air 
ac tions.
Ta b l e  3 - 3 . Te s t  B o a r d  R e s u l t s
SCSI_CHIP 39
Invalid  interrup t before ab ortMF_BD 601
SCSI_CHIP 81
Long  demand  sequenc e MP 4 failed (g enerates equip p ed 
device table)MF_BD 600
SCSI_CHIP 81
Short d emand seq uenc e MP 4 failed  (generates eq uip ped  
device table)MF_BD 600
(IODEV)
(SCSI_BUS)
SYNC_PT 367
USART failed  loop -b ac k test MF_BD 800
SYNC_PT 368
USART passed  loop -b ac k testMF_BD 800
Te s tTest Results
(Passed)Test Results
(Failed)Test Resulted
(Aborted) Action
Te s t  H / W 
Ti m e
(Short and
 long  tests)
P TIM_DIF= nn Hw/sw nn sec ond s 
off (OK)
F RTC_STOPPED! Rep lac e TN568.
A F_RTC_OPN nn System error (c all 
RSC )
A F_RTCRTIME nn System error (c all 
RSC )
A F_RTC_CLS nn System error (c all 
RSC )
F RTC_CNVT_FAILED System error (c all 
RSC )
A F_ADXTMRQ nn System error (c all 
RSC )
Te s t  H / W 
Ti m e
(Long  test
only)
F F_RTC_YEAR nn System error (c all 
RSC )
F F_C H _SYSTM n nCould n’t set system 
time
Test Ang elP Pa s s e d
F Failed Various failure 
c onditions
Continued on next page
Error 
ResourceError 
Code DescriptionFault 
ResourceFault 
Code 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-9 MF_BD Alarms, Repair Procedures and Errors 
3
Tone TestP PPP A l l  d s p s  O K
F PPFF’s indicate bad 
dsps
A No Alists System error (c all 
RSC )
F Can’t stat rsc s System error (c all 
RSC )
A Voic e Grp not b usied Busyout voic e g roup , 
try ag ain
F angel open fail System error (c all 
RSC )
F NPE write fail System error (c all 
RSC )
F task error System error (c all 
RSC )
Te st  SC SI 
SIOPP Pa s s e d
F Failed Chec k disk tab les
A Ab orted Chec k disk tab les
Tst Ad x vs 
Sw  Ti m ePa s s e d
F Invalid  Switc h year Fix time on switc h
F TIM_DIF_OUT_BNDS Switc h & aud ix time 
differenc e is greater 
than 15 min.
(Control 
link
only)
A Switc h link unavail Try again later
A Failed :See Error Log (Ac tually ab orted ) 
See error log
A Failed :No Resp onse (Ac tually ab orted ) 
Switc hlink d own?
A Failed :System Error (Ac tually ab orted ) 
Try restart, c all RSC
(Disp lay 
set
only)
A All Ports are b usy Chec k switc h p orts.
Try again later
A CNV_SW_TIM_
FA I LSystem error (c all 
RSC )
A F_ADXTMRQ nn System error (c all 
RSC ) Te s tTest Results
(Passed)Test Results
(Failed)Test Resulted
(Aborted) Action
Continued on next page 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-10 MF_BD Alarms, Repair Procedures and Errors 
3
NOTE:
Se e  Chapter 5 and  LAN for voic e p ort tests. 
Se e  Chapter 6
 for network p ort tests.
Te s t  U A RTP Pa s s e d
P 
DCD_INACTIVE
F D SR_I N A C TI VE
F DUCSS_CLOSE_FAILED System error (c all 
RSC )
F DUSCC_OPEN_FAILED System error (c all 
RSC )
F DUSCC_IOCTL_FAILED System error (c all 
RSC )
Chec k 
RACC statP DCD_ACT, 
DSR_ACT
P DCD_ACT, 
DSR_INACT
P DCD_INACT, 
DSR_ACT
P DCD_INACT, 
DSR_INACT Te s tTest Results
(Passed)Test Results
(Failed)Test Resulted
(Aborted) Action
Continued on next page 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-11 Alarm Origination 
3
Alarm Origination
Refer to Ta b l e  3 - 4 for a list of alarms and  rep air p roc ed ures ad d ressed  to the 
alarm orig ination feature. All ac tions are p erformed  one at a time until the 
p rob lem is solved . Alarms ap p ear in the 
DISPL AY A LA RMS sc reen und er the resourc e 
type: 
ALARM_ORIG 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-12 Alarm Origination 
3
Table 3-4. Alarm Origination Alarms and Repair Actions
Fault Code Fault Description Alarm LevelError Log 
Resource Repair Action
0
Too many c all 
failuresMINORALARM_ORIG
—
No d ial tone sug g ests a p roblem 
with the T/R interfac e to the mod em 
such as cabling, or modem cabling 
to the TN568.
—
Busy, No Answer, No Tone suggest 
either the RSC is exp erienc ing  
d iffic ulty or the wrong numb er is 
b eing c alled. A manual c all to the 
p hone numb er c an d etermine 
whether c alls c an b e p lac ed  to the 
number without p roblems.
— Chec k your ad ministered  
c ommand  string .
— Plug in a head set and  listen for dial 
tone.
— Utilize TEST ALARM-ORIGINATION 
c ommand  for p lac ing  test c alls.
— Chec k modem setting s and  power 
it on/off.
— Verify that c ab ling b etween the 
modem and the switc h is 
c onnec ted  and  func tional.
— Replac e external mod em.
— Reseat the system.
— Replac e the TN568.
1
Bad external 
modemMINORALARM_ORIG
— Use TEST ALARM-ORIGINATION 
c ommand .
— Verify there is a modem p resent 
and  p ower it on/off.
— Chec k modem setting s.
— Verify that c ab ling b etween the 
alarm b oard  and the modem is 
c onnec ted  and  func tional.
—Replace modem.
— Reseat the system.
— Replac e the TN568. 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-13 Alarm Origination 
3
Tab le 3-5, Alarm Orig ination Errors, lists the errors logg ed  in the D I SPL AY ERRO RS 
sc reen whic h, if inc remented  enoug h times, may g enerate the ab ove alarms. 
Tab le 3-6, Test Alarm-Orig ination Results, lists ind ivid ual tests, results, and 
p ossib le rep air ac tions whenever 
TEST ALARM ORIGINATION is performed. 
Table 3-5. Alarm Origination Errors
Error
ResourceError
Code DescriptionFault
ResourceFault
Code
ALARM_ORIG 347
Alarm origination c all failed ALARM_ORIG 0
ALARM_ORIG 348
No external mod em ALARM_ORIG 1
ALARM_ORIG 349
Alarm origination c all suc c eed ed ALARM_ORIG 0
ALARM_ORIG 350
External mod em present ALARM_ORIG 1
Table 3-6. Test Alarm-Origination Results
Te s t  N a m eTest Result 
(Passed)Test Result 
(Failed)Test Result 
(Abort) Action
Test Alarm 
Orig PortP I d l e
F Id l e C h e c k SYSTEM- PA RA METERS 
MAINTENANCE sc reen
F Busy, see 
form helpChec k p ort status on STATUS ALARM 
ORIGINATION sc reen.  If exec uting  test 
remotely, repeat and put test in b ac kg round , 
then hang  up .  Call b ac k to see test results 
vi a  STA TU S TEST.
Test Alarm 
Orig CallP ACK Ac knowledg ed
F Call in 
progressTry later — d isab le alarm orig ination, if 
d esired
F No Prod uc t 
idSet produc t id  on sys maint sc reen
F No Dial 
stringSet phone number
F SO 3 Produc t ID not known b y INADS
F (mod em 
string )Response from modem, suc h as NO 
RESPO N SE, N O  C A RRIER,  B U SY
F modem init 
failedNo resp onse from mod em after writing  
initialization string. Chec k string  on System 
Parameters Maintenanc e sc reen. Reset 
mod em. 
						

							DEFINITY AUDIX System Maintenance  585-300-121  Issue 1
May 1999
TN568 Circuit Pack 
3-14 System Time 
3
System Time
Refer to Ta b l e  3 - 7, System Time Alarms and  Rep air Proc ed ures, for a list of 
alarms and  rep air proc ed ures ad dressed  to system timing. Alarms ap p ear in the 
DISPL AY A LA RMS screen under the resource type:
 
SYS_TIME
Table 3-7. System Time Alarms and Repair Procedures
Fault
CodeFault
DescriptionAlarm
LevelError Log
ResourceRepair
Action
0
Invalid  system time.  Causes 
inapp rop riate system 
behavior. For instanc e, if the 
time is set b ac k too far and  
messag es are rec ord ed, they 
will be c leaned  up  as old  
messag es b y the audits when 
the time is set c orrec tly.MAJORSYS_TIME
Using  SET TIME, set AUDIX 
time or sync hronize to switc h 
time as ap p rop riate. Invoke 
RESET SYSTEM RESTART t o  
b ring the system to the 
AUDIX state from the OA&M 
state.
1
g et_d ate() failed MAJORSYS_TIME
Restore the g eneric  software 
using  the Standalone Utilities 
and  reb oot the system.
2
Chec k c loc k failed .  The 
switc h and  AUDIX time have 
drifted more than 15 minutes 
from eac h other, whic h c an 
disrup t the c oord ination of 
events.WA RN I N GSYS_TIME
Using  SET TIME, set AUDIX 
time or sync hronize to switc h 
time as ap p rop riate.
3
CHK_CLOCK_MP in progress No AlarmSYS_TIME
Used  internally.  Alarm is 
never ac tive.