Lucent Technologies Centrevu Supervisor Version 8 Guide

							   CentreVu Supervisor Version 8 Installation and Getting Started
Index
IN-17
Series Name, d ata p oint label,7-38Service Pac k 3 Installation,1-11Setting  Profile Op tions,8-17
Setting Report Threshold Highlights,7-56Shared  Network Installation,1-5Client Setup,3-9to3-19
Previous Version Found,3-10
Rep lac e CentreVu Supervisor 5.0,3-11
Selec ting  the Components,3-16
Selec ting  the Destination Direc tory,3-14
Selec ting  the Location,3-13to3-14
Selec ting  the Shortc uts Folder,3-17
Selec ting  the Typ e of Installation,3-15
Network Setup,3-2to3-8
Doing  Ad ministrative Tasks,3-2
Selec ting  the Destination Fold er,3-6
Selec ting  the Network Loc ation,3-5to3-7
Selecting Type of Location,3-5
Using  Start/Run,3-3
Sh ow  Gr i d li n es,7-25Skill, Chang e Ag ent,7-19
Small Font,8-22So rt  Tab,7-26Sp lit, Chang e Agent,7-19
Sp lit/Skill ic on,7-40Sp lit/Skill Thresholds,7-67Stac ked  check box,7-34
Start b utton,6-8Starting  Interval,7-10St at u s B a r,7-20
ACD Status Ind icators,5-26Connec ted  to CMS Server,5-26Current Date and Time,5-26
Exc ep tion Count,5-26Log in
Status Ind ic ator,5-26
Not Connected  to CMS Server,5-19Stop  Bits Setting,8-20
Su p e r vi so r
Icon,5-36Menus, using,5-37
Per f o r ma nc e,1-14Reliab ility/Availab ility,1-14Sec ur i t y,1-14
Selec tor Wind ows,5-38to5-39Up grad ing,1-11Sync hronize PC and  CMS Time at Log in,7-74 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Index
IN-18
System Menu Box,5-18Sys te m Se tu p,5-25Sys te m Se tu p  B ut t o n,5-33
System Tray Icon
Controlling  the sort order,5-36Turning on and off,5-36
Using,5-36
T
Tab  Fo l d e r s
Op erations
,5-38Rep o r ts,5-38Tab l e
Exporting Data
,7-16Formatting,7-17So r t i n g,7-17
Tab l e For m at  Op t io n s
General Tab,7-25So r t  Ta b,7-26
Tec hnical Sup port,5-22Ter m in al
Creating  profiles,8-14to8-15
Definition,8-2Ex i t i n g,8-8, 8-11Installing,8-4
Log ging into CMS,8-6, 8-7Messag es,8-23to8-24Error,8-23
Information,8-24
Op ening,8-5Profile menu,8-6Using,8-3, 8-9
Wi n d o w,8-9to8-10Ap p lic ation,8-10
Func tion keys,8-10
Menu b ar,8-10
Ti tl e  b a r,8-10
Terminal Menu Bar
Connec tion Menu,8-12, 8-13
Ed i t  M e n u,8-12Help  Menu,8-13Profile Menu,8-10to8-11
Terminal type prompt,8-7Text Boxes, Comp leting,5-42 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Index
IN-19
Threshold  Colors Tab,7-76Threshold Highlights
Ag ent Thresholds,7-62
Caution Icon,5-36Minimized,7-41Setting,7-56
Setting s, acc essing,7-42Split/Skill Threshold s,7-67Sup ervisor ic on,5-36
VDN Threshold s,7-70Wa r n i n g  i c o n,5-36Threshold  Setting s,7-18
Highlig hting,7-20Threshold , Color,7-60Tit l e B a r
Connec ted  to CMS Server
,5-23Not Connected  to CMS Server,5-18Title Bar, Terminal,8-10
Tit l e Ta b,7-35Loc ation,7-35Vis ib l e,7-35
Too l b a r
Buttons,5-24to5-25Connec ted  to CMS Server,5-24to5-25
Not Connected  to CMS Server,5-19Toolbar Action b uttons,5-40Tools Menu,5-21, 5-32, 7-18
Ad d Button,5-33Ad vanc ed,5-21, 5-33Chang e Ag ent Sp lits/Skills,7-19
Drill-Down Reports,7-18Maintenance,5-33Op tions,5-21, 5-32
Remove Button,5-33System Setup,5-33Threshold  Setting s,7-18
User Permissions,5-34Top i c s ,  Hel p,1-8Troub leshooting,9-1to ??
Installing CentreVu Supervisor,9-11Networking Software Op eration,9-13OCX and  DLL Inc omp atib ilities,9-11
Preserving  CentreVu Sup ervisor User Profiles,9-12Resolving  TCP/IP Host Name,9-12Sec ond ary System Password,9-14
Serial/Mod em Connec tions Prob lems,9-13Windows Swap  Files,9-11Trunk ic on,7-40 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Index
IN-20
Typ e of Install,2-12, 3-15Typ e of Location,2-7, 3-5Typ e Ta b,7-33
% Axis,7-342D vs. 3D,7-33Chart Type,7-33
St a c k e d,7-34
U
Uninstalling  CentreVu Sup ervisor,4-1to4-4
Wh a t  i s  Re m o v e d,4-1Upgrading Supervisor,1-11Use Sound,7-74
Use Tooltip s,7-74User Permissions,5-25User Permissions Button,5-34
V
Value, d ata point lab el,7-38VDN ic on,7-40
VDN Threshold s,7-70Vec t or  i c o n,7-40Vie w i ng  D i st an c e,7-31
Visib le c hec k b ox,7-35, 7-36
W
War n in g  Ic o n,5-36
Warning  Threshold  ic ons,7-41Wid th to Heig ht,7-31Win d ows
Closing
,5-47Deleting items,6-15
Input definitions,5-40maximizing,7-51minimizing,7-51
Resize,7-51Resizing,7-51Wind ows Swap  Files,9-11 
						

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Document Title:CentreVu® Supervisor Version 8
Installation and Getting Started
Document No.: 585-215-830  Date: December 1999
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