Lucent Technologies Centrevu Supervisor Version 8 Guide

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-17
Setting Profile Options8
Use Options from the Connection menu to set up how you will connect to the 
CMS host computer. The following paragraphs describe the options available to 
you and give you illustrations of settings for standard Terminal profiles.
When you are working in any of the windows, the following conventions are 
used:
lClick OK to set your current settings in the selected profile and close the 
O
ptions window.
lSelect Cancel to close the window without accepting the current settings.
lSelect Help to bring up a help window with help on the currently selected 
folder tab.
Communications Tab Modem Tab Font Tab 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-18
Communications Tab8
Select the Communications tab to display the window that lets you set up or 
change the options for connecting to a remote host computer.
Select N
etwork, Serial, or Modem from the Connection box. Below are 
explanations and examples of the settings required for each type of connection.
Network Connection Settings
8
Select Network if you are connecting to the remote CMS through a 
network. An example of standard settings for a network connection is 
shown below:
Enter the following required information for this setting:
lCMS Network Address—enter the name or the Internet Protocol (IP) 
address of the remote host. There is no default.
lNetwork Port—enter the network port that you wish to connect. The 
default is 23, which is the network port reserved for Telnet. 
NOTE:
Do not change these settings unless you are instructed to do so by your 
Network Administrator. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-19
Serial and Modem Connection Settings8
Select Serial if you are connecting to the remote CMS through a serial 
connection, M
odem if you are connecting to the remote CMS through a 
modem. An example of standard settings for a serial or modem connection 
is shown below:
Enter the following required information for this setting:
lPort—choose from the pull-down list the communication (COM) port 
you will use to connect to the CMS server. The options are COM1, 
COM2, COM3, and COM4.
lBaud Rate—choose the baud rate from the pull-down list. The 
options are 110, 300, 600, 1200, 2400, 4800, 9600, and 19.2K.
lFlow Control—choose the appropriate flow control from the pull-
down list. The options are None, Xon/Xoff (software), Rts/Cts 
(hardware), or Both.
lParity—choose the appropriate parity setting from the pull-down list. 
The options are None, Odd, Even, Mark, and Space. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-20
lData Bit—choose the number of data bits from the pull-down list. 
The options are 5, 6, 7, and 8.
lStop Bits—displays the number of stop bits from the pull-down list. 
The options are 1, 1.5, and 2.
NOTE:
Do not change these settings unless you are instructed to do so by your 
Network Administrator.
Modem Tab8
Select the Modem tab to set up or change dial strings for connecting to the 
remote CMS through a modem port. Below is an example of standard modem 
settings for Terminal:
Use the following information to set up the modem connection:
lPhone Number—enter the phone number of the remote host.
lDial Prefix—enter the characters to send to the modem before the Phone 
Number of the remote host. For example, if a “9” must be dialed before the 
telephone number, you can enter it after the phrase ATDT (ATDT9). 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-21
lDial Suffix—enter the characters to send to the modem after the Phone 
Number of the remote host. For example, if an extension has to be dialed 
after the telephone number of the remote host, enter it here.
lHangup String—enter the characters to send to the modem to cause it to 
hang up the connection. The default is ATH.
lReset String—enter the characters to send to the modem to cause it to reset 
itself. The default is ATZ.
lAuto Retry—turns the auto retry option on or off. If the check box is not 
selected, the modem tries only once to establish a connection to the remote 
host.
lAllow xx seconds for connection—enter the maximum time to wait for the 
connection to be established. The valid values are 1 to 999 seconds. The 
default value is 45 seconds.
Font Tab8
Select the Font tab to change the font size used by the Terminal when you are 
using CMS. Below is an illustration of the standard font settings for Terminal: 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal8-22
Use the following information to set the font size: 
lSmall font is approximately 8 points and is appropriate for video displays 
that have a resolution of 640 x 480 (VGA) or less.
lMedium font is approximately 9 points and is appropriate for video 
displays that have a resolution of 800 x 600 or 1024 x 768. Medium is the 
default font size.
lLarge font is approximately 10 points and is appropriate for video displays 
that have a resolution of 1024 x 768 or greater.
lSample Text box shows what the selected font size looks like. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Terminal Messages8-23
Terminal Messages8
There are two types of messages you can receive when using Terminal:
lError Messages
lInformation Messages.
Error Messages8
The following messages are displayed in a window with an OK button:
Unable to connect to the remote host.8
Terminal failed to connect to the remote host. If the reason for failure can be 
determined, Terminal displays one of the following messages:
lBusy, no answer.
lThe remote host is not responding.
lThe network is not responding.
The connection to the remote host was lost.8
Some possible causes for this message are:
lThe remote host has crashed.
lThe network has dropped the connection.
lThe modem has hung up the line.
The profile {name} does not exist.8
This message appears if you try to open a profile named {name} and it does not 
exist. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Terminal Messages8-24
Information Messages8
The following messages are displayed in a box with Ye s and No buttons:
The profile {name} exists, replace?8
This message appears if you try to save a profile named {name} and it already 
exists.
Save changes to {name}?8
This message appears if you try to exit the Terminal without saving changes to 
the profile named {name}.
A connection is active, exit anyway?8
This message appears if you try to exit the Terminal while a connection is 
active. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Troubleshooting
Overview9-1
CentreVu
Supervisor
Troubleshooting9
Overview9
If you are having trouble with any of the procedures mentioned in this 
document, please read through this section before calling the National 
Customer Care Center. The problem may be something simple that you can 
quickly solve yourself.
If you have not solved the problem after reading through this section, contact 
the National Customer Care Center at 1-800-242-2121 (Lucent Technologies 
also offers fee-based installation consultation). Customers outside the United 
States should contact their Lucent representative or distributor.
If you have received an error message(s) in the course of a failed installation, 
then record the message(s) in order to assist National Customer Care Center 
personnel in diagnosing your problem. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Troubleshooting
Troubleshooting Tips9-2
Troubleshooting Tips9
This section will help you with problems you may encounter when installing 
CentreVu® Supervisor, logging into CentreVu Supervisor, or running CentreVu 
Supervisor. It contains the following tables which describe error messages that 
may appear in Supervisor:
Installation Error Messages9
Use the following information to help you with error messages encountered 
while installing CentreVu Supervisor on a network server or installing CentreVu 
Supervisor on a PC. The following types of error messages can appear:
lInformation — Indicates that the error will not affect the success of the 
installation. Also indicates that you do not have privileges to perform the 
installation.
lWarning — Indicates that the error may affect the success of the 
installation.
lSevere — Indicates that the installation will fail, and that Setup will exit.
Error Message Corrective Action
Installing to the WINDOWS or 
WINDOWS SYSTEM directories is 
not permitted. Select another 
directory.
WA R N I N G Select another directory.
Invalid directory name specified.
WA R N I N GProvide a valid directory name.
Invalid Location. You cannot install 
CentreVu Supervisor 8.0 to a floppy 
drive. Please select another location.
WA R N I N GSelect another drive.