Lucent Technologies Centrevu Supervisor Version 8 Guide

							   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-83
5. Set the color that will be displayed as text: 
a. Select the Color Selector button next to the Text display box. The 
following window displays
b. Choose a color from the Basic colors palette, or create a custom color 
using standard Windows procedures.
c. Select OK when you are done.
The Options window displays.
6. Set the color that will be displayed as the background on the threshold 
element:
a. Select the Color Selector button next to the Background display box. 
The Color palette displays.
b. Choose a color from the Basic colors palette or create a custom color 
using standard Windows procedures.
c. Select OK when you are done.
d. The Options window displays.
7. Repeat steps 4 through 6 until you have updated all of the threshold 
element colors that you want to modify.
8. When you are done modifying the threshold element colors, select 
Save As. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-84
The following window displays:
9. Type the name of the threshold color scheme that you created in the text 
box.
10. Select OK to save the scheme and the scheme name.
NOTE:
You can view the changes that you made to a color scheme at any point in 
the modification by selecting Apply. When you do this, the current color 
scheme is applied to any threshold highlights that are displayed on running 
reports. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Report Options7-85
Creating a New Name Format7
To create a new name format, do the following steps:
1. Choose O
ptions from the Tools menu, or select the Options button   
on the toolbar. 
2. Select the Name Format tab.
3. Select the Entity for which you want to change the name format.
4. In the Format text box, use the drop-down list to select one of the standard 
formats, or type in a name combination.
5. Select OK.
6. If you typed a nonstandard name format in Step 4, the format is not saved 
in the Format list as a standard option.
7. To select another name format, go to the Name Format tab, select the 
format, and then select OK. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Using CentreVu Supervisor Reports
Exiting and Restarting Reports7-86
Exiting and Restarting Reports7
To exit a report (return to the Controller), do one of the following:
lDouble click the System button.
lSelect Close from the System button menu.
lSelect Exit from the Report menu.
NOTE:
If the system shuts down due to an error, any changes you have made to the 
report(s) you are running are saved.
To restart a report (return to the report input window), select R
estart from the 
R
eport menu.
NOTE:
Work State drill-down reports and unsaved reports created in Report Wizard 
cannot be restarted. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Overview8-1
CentreVu
Supervisor
Installing and Using 
CentreVu Terminal 
Emulator
8
Overview8
This chapter explains how to install the CentreVu® Terminal Emulator (referred 
to as Terminal) application software and gives an overview of Terminal. In 
addition, it teaches you how to set up profiles for using Terminal. 
This chapter includes the following sections:
lAbout Terminal
lUsing Terminal with Supervisor
lInstalling Terminal
lOpening and Exiting Terminal and CMS
lUsing Terminal
lCentreVu Terminal Messages
lUninstalling Terminal. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Overview8-2
About CentreVu Terminal
CentreVu Terminal is packaged with the CentreVu Supervisor application. 
CentreVu Terminal is a software application that emulates a 615 Color (615C) 
terminal. It is used to access the CentreVu CMS server from your PC running 
Microsoft Windows
*. You can use CentreVu Terminal with any CMS server that 
supports 615 or 615C terminal types.
Terminal can only be purchased in conjunction with Supervisor.
NOTE:
CentreVu Terminal must be separately installed; it is not automatically installed 
by CentreVu Supervisor Version 8. 
*Microsoft Windows is a trademark of Microsoft Corp. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Using Terminal with Supervisor8-3
Using Terminal with Supervisor8
If you are using Supervisor and Terminal, you will use the CentreVu Te rm i n a l  
application for the following CMS capabilities:
lACD Administration — Vector Contents
lcmsadm and cmssvc command capabilities
lSolaris* system command capabilities
lINFORMIX† database commands
lForecast
lShortcuts
lTimetables
lCreating and Editing CMS Custom Reports
lAdministering ACDs for Generic 2.2 switches with the Expert Agent 
Selection (EAS) feature. For all of the other switches with EAS, you may 
use Supervisor to perform ACD Administration operations (except for 
Vector Contents) and run the applicable configuration reports.
* Solaris is a registered trademark of Sun Microsystems, Inc.
† INFORMIX is a registered trademark of Informix Software, Inc. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Installing Terminal8-4
Installing Terminal8
To install CentreVu Terminal, do the following:
1. In the directory containing the CentreVuSupervisor files, find the Terminal 
setup file, SetupTrm.exe
.
2. Double-click on the SetupTrm.exe
 file to begin the installation.
3. After a short wait, the CentreVu Terminal 8.0 Terminal Emulator Setup 
We l c o m e  window appears.
4. Select N
ext to proceed with the installation. 
5. Follow the instructions on the dialog boxes to install CentreVu Te r m i n a l .
6. When the Installation is finished, the Installation Completed dialog 
appears. Select F
inish to return to your desktop.
You can now begin using Terminal. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Opening and Exiting Terminal and CMS8-5
Opening and Exiting Terminal and CMS8
This section includes the following information:
lOpening Terminal
lLogging into CMS
lExiting Terminal.
Opening Terminal8
To  o p e n  Te r m i n a l :
1. Select the CentreVu Terminal item in the Lucent CentreVu Supervisor sub-
menu under Programs from the Start Menu.
2. The Terminal window opens with no connection active:
The size of the application window is fixed at 24 rows by 80 columns, but the 
window resizes based on font size. 
						

							   CentreVu Supervisor Version 8 Installation and Getting Started
Installing and Using CentreVu Terminal Emulator
Opening and Exiting Terminal and CMS8-6
Logging into CMS8
Follow these steps when logging into CMS:
1. Select the P
rofile menu. The Profile menu items appear:
NOTE:
If you do not have a profile created, refer to “Creating Profiles” on page 
8-14.
2. Click O
pen.
When you select a connection profile, a connection is initiated and a status 
window appears. The status window automatically goes away when the 
connection is established. If the connection is established through the 
network or a dedicated serial line, you see the CMS login: prompt. If 
the connection is established through a modem, the modem dials the 
number of the remote host and then attempts to connect.
NOTE:
If you want to stop the login process, but keep Terminal running, select 
Disconnect from the C
onnection menu. If you want to stop the login 
process and close Terminal, select Exit from the P
rofile menu.
Once a connection has been established, log into the remote CMS host using 
standard CMS login procedures.