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Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual
Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual
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Index CentreVu® CMS R3V8 Software Installation and Setup IN-3 Software Installation, (continued) CMS . . . . . . . . . . . . . . . . . . . . . 2-105 CMS Patches . . . . . . . . . . . . . . . . 2-108 CMS Supplemental Services . . . . . . . . 2-103 Factory Procedures . . . . . . . . . . . . . . . 2-1 Feature Packages . . . . . . . . . . . . . . 2-157 HSI/P . . . . . . . . . . . . . . . . . . . . . 2-42 INFORMIX. . . . . . . . . . . . . . . . . . . 2-67 INFORMIX Environment. . . . . . . . . . . . 2-68 INFORMIX ILS 2.11 . . . . . . . . . . . . . . 2-76 INFORMIX Runtime ESQL 9.14. . . . . . . . 2-73 INFORMIX SE 7.22 . . . . . . . . . . . . . . 2-71 INFORMIX SQL 7.20 . . . . . . . . . . . . . 2-68 ODBC . . . . . . . . . . . . . . . . . . . . 2-111 SAI/P. . . . . . . . . . . . . . . . . . . . . . 2-45 Setting Up Remote Console. . . . . . . . . 2-167 Solaris . . . . . . . . . . . . . . . . . . . . . . 2-4 Solaris Patches . . . . . . . . . . . . . . . . 2-86 Solstice DiskSuite . . . . . . . . . . . . . . . 2-84 Solstice DiskSuite Setup Scripts. . . . . . . . 2-88 Solstice for Server Connect X.25 Driver. . . . 2-57 Summary. . . . . . . . . . . . . . . . . . . . . 2-1 Sun Online Validation Test Suite (VTS) . . . . 2-38 SunLink HSI/S. . . . . . . . . . . . . . . . . 2-40 X.25 License. . . . . . . . . . . . . . . . . . 2-63 Solaris Assigning Root Password . . . . . . . . . . . 2-31 Booting From CD-ROM . . . . . . . . . . . . . 2-5 Checking Installed Patches . . . . . . . . . . 5-12 EEPROM Parameters . . . . . . . . . . . . . 2-33 Enabling Korn Shell and the Backspace Key . 2-33 Identifying the System . . . . . . . . . . . . . . 2-7 Installing . . . . . . . . . . . . . . . . . . . . . 2-4 Installing Selected Options . . . . . . . . . . 2-29 Partitioning Hard Disks . . . . . . . . . . . . 2-18 Patches . . . . . . . . . . . . . . . . . . . . 2-86 Setting Date and Time. . . . . . . . . . . . . 2-12 System Activity Recorder . . . . . . . . . . . 2-36 Solstice DiskSuite Install . . . . . . . . . . . . . . . . . . . . . 2-84 Setup Scripts . . . . . . . . . . . . . . . . . 2-88 Troubleshooting . . . . . . . . . . . . . . . . . 5-2 Solstice for Server Connect X.25 Driver . . . . . 2-57 State Database Problems . . . . . . . . . . . . . 5-3 storage.def file . . . . . . . . . . . . . . . . . 2-124 Sun Online Validation Test Suite (VTS) . . . . . 2-38 SunLink HSI/S . . . . . . . . . . . . . . . . . . 2-40 Support . . . . . . . . . . . . . . . . . . . . . . . 1-5 Switch Link . . . . . . . . . . . . . . . . . . . 2-127, 3-9 TCP/IP. . . . . . . . . . . . . . . . . . . . 2-127 System Acceptance Worksheet . . . . . . . . . . . . 3-16 Country and Time Zones . . . . . . . . . . . . 3-4 Date and Time. . . . . . . . . . . . . . . . . . 3-2 T TCP/IP. . . . . . . . . . . . . . . . . . . . . . 2-127 Technical Support. . . . . . . . . . . . . . . . . 1-5 Technician Support . . . . . . . . . . . . . . . . 1-5 Test Procedures. . . . . . . . . . . . . . . 3-9, 3-10 Testing Connection to TSC . . . . . . . . . . . . 3-5 Time and Date Change. . . . . . . . . . . . . . . . . . . . . 2-12 Check. . . . . . . . . . . . . . . . . . . . . . 3-2 Time Zones . . . . . . . . . . . . . . . . . . . . 3-4 Troubleshooting. . . . . . . . . . . . . . . . . . 5-1 /cms File System. . . . . . . . . . . . . . . . 5-5 Checking Installed Solaris Patches . . . . . . 5-12 CMS Administration Scripts . . . . . . . . . . 5-3 Disk I/O Problems . . . . . . . . . . . . . . . 5-3 Finding Misplaced X.25 Password . . . . . . . 5-12 Metadevice Problems . . . . . . . . . . . . . 5-4 No Power on Peripherals. . . . . . . . . . . . 5-13 Pkgchk Errors . . . . . . . . . . . . . . . . . 5-10 Problems with CMS Administration Scripts. . . 5-3 Recognizing New Hardware . . . . . . . . . . 5-13 Solstice DiskSuite . . . . . . . . . . . . . . . 5-2 State Database Problems . . . . . . . . . . . 5-3 X.25 License Installation Problems. . . . . . . 5-11 Turnover to Customer. . . . . . . . . . . . . . . 3-1 V vector.def file . . . . . . . . . . . . . . . . . . 2-124 VTS . . . . . . . . . . . . . . . . . . . . . . . . 2-38 X X.25 Driver. . . . . . . . . . . . . . . . . . . . . . 2-57 License Installation Problems . . . . . . . . . 5-11 License Password . . . . . . . . . . . . 2-57, 5-12 Solve License Install Problems. . . . . . . . . 5-11
Index CentreVu® CMS R3V8 Software Installation and Setup IN-4
How Are We Doing? Document Title:CentreVu Call Management System R3V8 Software Installation and Setup Document No.: 585-210-941 Issue 1 Date: December 1999 Lucent Technologies welcomes your feedback on this document. Your comments are of great value in helping us to improve our documentation. 1. Please rate the effectiveness of this document in the following areas: 2. Please check the ways you feel we could improve this document: r Improve the overview/introductionr Make it more concise/brief r Improve the table of contentsr Add more step-by-step procedures/tutorials r Improve the organizationr Add more troubleshooting information r Include more figuresr Make it less technical r Add more examplesr Add more/better quick reference aids r Add more detailr Improve the index Please provide details for the suggested improvement. __________________________________ ____________________________________________________________________________ 3. What did you like most about this document? ____________________________________________________________________________ ____________________________________________________________________________ 4. Feel free to write any comments below or on an attached sheet. ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ If we may contact you concerning your comments, please complete the following: Name: _______________________________ Telephone Number: (_____)__________________ Company/Organization: _____________________________ Date: ________________________ When you have completed this form, please fold, tape, and return to address on back or you can fax the form to: 303-538-2195.Excellent Good Fair Poor Not Applicable Ease of Use /////////////////////// Clarity /////////////////////// Completeness /////////////////////// Accuracy /////////////////////// Organization /////////////////////// Appearance /////////////////////// Examples /////////////////////// Illustration Overall Satisfaction ///////////////////////