Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-103
Installing CMS Packages2
Installing the CMS packages includes: 
lInstalling the CMS Supplemental Services software
lInstalling CMS software
lInstalling CMS patches
lInstalling the Open Database Connectivity (ODBC) software.
Installing the 
CMS 
Supplemental 
Services 
Software
2
Overview2This procedures install the CMS R3V8 Supplemental Services software. 
 Platform 
Considerations
2
lAll platforms.
Prerequisites2lThe Solaris 7 operating system must be installed.
lVerify that you are logged in as root at the console.
lObtain the “CentreVu CMS Supplemental Services R3V8” CD.
lRecord the version number printed on the “CentreVu CMS 
Supplemental Services R3V8” CD, which is required for input during 
the procedure. 
Procedure21. Enter who -r to determine the computer state. You should see a 
message similar to the following:
2. If the computer is 
not in run-level 3, enter the following:
/usr/sbin/shutdown -y -i6 -g0
. run-level 3  30 S 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-104
3. After the shutdown, log back in as root.
4. To download the Installation Manager package from the CD, enter:
/usr/sbin/pkgadd -d /cdrom/cdrom0 LUim
The program responds:
5. Enter
/opt/LUim/bin/install 2>&1|tee -a  /opt/LUim.log
The program responds:
6. Use the CD version number to replace the 
rXvXXX.X character in the 
following setup command:  
  /opt/cc/install/ahl.rXvXXX.X/bin/setup
7. Enter: eject cdrom 
Processing package instance  from 
Lucent Installation Manager
(sparc) 0.43
Copyright (c) 1998 Lucent Technologies
All Rights Reserved
## Processing package information.
## Processing system information.
Installation of  was successful.
Installing OrbixMT
link shared library libDSImt.so
...............
Installation of  was successful. 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-105
Installing the 
CMS Software
2
Overview2This procedure install the CMS software.
 Platform 
Considerations
2
lAll platforms
Prerequisites2lThe Solaris 7 operating system must be installed.
lAll the preceding factory software installation requirements in this 
chapter must be completed.
lVerify that you are logged in as root at the console.
lThe “CentreVu Call Management System” CD should already be 
loaded in the CD-ROM drive.
Procedure21. Enter who -r to determine the computer’s state. You should see a 
message similar to the following:
2. If the computer is 
not in run-level 3, enter the following:
/usr/sbin/shutdown -y -i6 -g0
3. After the shutdown, log back in as 
root.
4. After about 15 seconds, enter mount to verify the name of the 
CD-ROM. The program responds with a list of devices and file 
systems currently mounted. The last line should display the installed 
CD as shown below:
 
run-level 3  30 S
 . . . 
/cdrom/cms on /vol/dev/dsk/c0t2d0/cms read only on
(
current date and time) 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-106
5. Add the CMS package by entering the following:
/usr/sbin/pkgadd -d /cdrom/cdrom0 cms
The program responds:
6. Enter y. The program responds:
Processing package instance  from 
Lucent Technologies CentreVu
(R) Call Management System
(sparc) r3v8
xx.x
.
.
* /var/crash 
* /var/crash/cms2 
  /var/spool/cron/crontabs/root
* - conflict with a file which does not belong to any
package.
Do you want to install these conflicting 
files [y,n,?,q]
## Checking for setuid/setgid programs.
The following files are being installed with setuid and/or
setgid permissions:
  /cms/bin/mqpeek 
  /cms/bin/spi 
  /cms/perfbin/memsnap2 
  /cms/toolsbin/chk_ext 
  /cms/toolsbin/cmsu 
  /cms/toolsbin/initSimConf 
  /cms/toolsbin/psx 
  /cms/toolsbin/setSimLink 
 /cms/toolsbin/shmdump 
  /usr/spool/lp/cmstermDSR 
Do you want to install these as setuid/setgid files 
[y,n,?q] 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-107
7. Enter y
 The program responds:
8. Enter y
 The program responds:
9. Enter the password for the cms login. The program responds:
10. Re-enter the password for cms. The program responds:
11. Enter the password for the cmssvc login. Please note that the 
cmssvc login is used only by services; protect the cmssvc password. 
The program responds:
This package contains scripts which will be executed with super-
user permission during the process of installing this package.
Do you want to continue with the installation of 
 [y,n,?]
Installing Lucent Technologies CentreVu(R) Call Management
System as 
## Executing preinstall script.
Creating cms group id
Creating cms user id
6 blocks
Assigning a new password for cms
New password:
Re-enter new password:
Creating cmssvc user id
6 blocks
Assigning a new password for cmssvc
New password:
Re-enter new password: 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-108
12. Reenter the password for cmssvc. The program responds:
The program takes up to 40 minutes to download the CMS software 
from the CD-ROM to the hard disk and to initialize the customer 
CMS data. A list of files is displayed as the software is downloaded. 
When the installation is finished, the program responds:
13. To begin the shutdown, enter:
/usr/sbin/shutdown -y -i6 -g0
14. When the system is back up, log in as 
root.
Installing the 
CMS Patches
2
Overview2There are three occasions when you may have to install CMS patches:
lDuring a factory installation
lImmediately after upgrading CMS
lAs a bug fix.
If you are loading patches just after upgrading your system, it is best to 
turn CMS off until you have the patches installed. The reason is because 
the prerequisites for patch installation differ with the patch. Some require 
that CMS be off, others require that data collection be off, and still others 
require CMS to be in single-user mode. To be absolutely safe, and to help 
the upgrade proceed as quickly as possible, turn CMS off.
## Installing part 1 of 1.
/usr/elog 
/cms/aas/db/acd1/baas_db.log
/cms/aas/db/acd2/baas_db.log
Installation of  was successful.
The machine must now be rebooted in order to ensure
sane operation. Execute shutdown -y -i6 -g0 and wait for the
“console login” prompt. 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-109
If you are loading patches as a factory installation or a bug fix without 
upgrading your base load, you may install the patches without turning 
CMS off. Each patch will let you know if you need to do anything special 
to accomplish the load.
The readme file for CMS lists CMS run level requirements for the patch.
The features must be authorized on your system before patches can 
be installed. Call 1-800-242-2121 to have authorizations installed. We 
recommend that you always install all available patches. If you believe 
you should not be installing a particular patch, call the National 
Customer Care Center at 1-800-242-2121, or consult with your Lucent 
distributor or representative, before deciding to skip it.
Platform 
Considerations
2
lAll platforms.
Prerequisites2lThe Solaris 7 operating system must be installed.
lAll the preceding factory software installation requirements in this 
chapter must be completed.
lVerify that you are logged in as root at the console.
lYou must have the current cmssvc password.
lThe “CentreVu Call Management System” CD should already be 
loaded in the CD-ROM drive.
Procedure21. Enter cmssvc to access the CMS Services menu:
NOTE:
 Lucent Technologies CentreVu(R) Call Management System Services Menu
Select a command from the list below.
   1) auth_display Display feature authorizations
   2) auth_set     Authorize capabilities/capacities
   3) run_cms      Turn CentreVu CMS on or off
   4) setup        Set up the initial configuration
   5) swinfo       Display switch information
   6) swsetup      Change switch information
   7) patch_inst   Install a single CMS patch from CD
   8) patch_rmv    Backout an installed CMS patch
   9) load_all     Install all CMS patches found on CD
  10) back_all     Backout all installed CMS patches from machine
Enter choice (1-10) or q to quit: 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing CMS Packages2-110
2. Enter 2 to select the auth_set option. The authorizations must 
be set before you can install the patches. Use the default or 
minimum values for now. The actual values will be entered later in 
another procedure.
3. Enter cmssvc to access the CMS Services menu.
4. Enter 9 to select the load_all option to load all of the patches. 
Enter 7 to select the patch_inst option if you want to load one 
patch at a time.
5. If no patches are found on the CD, the program responds:
Continue with Step7
.
6. If patches are found on the CD-ROM, enter y if you are loading all 
of the patches, or enter the patch number if you are loading only one 
patch. The system installs the patch or patches. As it does so, it 
displays messages similar to the following for each patch installed:
7. Enter: eject cdrom
No CMS patches found on the CD.
Please check the CD and try again.
@(#) installpatch 1.0 96/04/01
cmspx-s
Generating list of files to be patched...
Creating patch archive area...
Saving a copy of existing files to be patched...
xxxx blocks
File compression used
Installing patch packages...
Doing pkgadd of cmspx-s package:
Installation of  was successful.
Patch packages installed:
cmspx-s
Patch installation completed. 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing the Open Database Connectivity Software2-111
Installing the Open Database Connectivity Software2
Overview2Use the following procedures to install the OpenLink* ODBC software. 
For more information about the ODBC feature, see 
CentreVu® CMS 
R3V8 Open Database Connectivity
 (585-210-911).
 Platform 
Considerations
2
lAll platforms.
Prerequisites2lThe Solaris 7 operating system must be installed
lAll the preceding factory software installation requirements in this 
chapter must be completed
lObtain the “CentreVu CMS OPENLINK ODBC Version 1.5 Driver” 
CD.
lVerify that you are logged in as root at the console
Procedure21. Load the “CentreVu CMS OPENLINK ODBC Version 1.5 Driver” CD.
2. After about 15 seconds, enter mount to verify the name of the 
CD-ROM. The program responds with a list of devices and file 
systems currently mounted. The last line should display the installed 
CD as shown below:
 
3.  To create the OpenLink directory and change to the new directory, 
enter the following commands:
mkdir /usr/openlink
cd /usr/openlink
4. To copy the ODBC files from the CD-ROM, enter:
cp /cdrom/cdrom0/server/inf7.2x/* .
*OpenLink is a trademark of OpenLink Software.
 . . . 
 . . . 
/cdrom/odbc_driver on /vol/dev/dsk/c0t2d0/odbc_driver 
read only on (
current date and time) 
						

							  Installing Software and Setting Up CMS CentreVu®  CMS R3V8 Software Installation and Setup
Installing the Open Database Connectivity Software2-112
5. To install the ODBC files on the system, enter:
./install.sh
The program responds:
 
6. At the blinking prompt, enter root as the name of the user who will 
own the programs. The program responds:
 
7. At the blinking prompt, enter root as the name of the group that 
will own the programs. The program responds:
8. Press Enter.
The program responds:
9. Press Enter.
The program responds:
Extracting (inf5sol.taz) ..
Extracting (inf7sol.taz) ..
Extracting (odbcsol.taz) ..
Extracting (rqbsol.taz) ...
Enter the name of the user that will own
the programs:
Enter the name of the group that will own
the programs:
Registering ...
oplrqb is now registered to Lucent Technologies BC
This is a 5 concurrent users license
that will not expire.
TCP/IP Port to use? [8000]
Log File? [www_sv.log] 
Log all requests (y/n)? [n]