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Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual
Lucent Technologies CentreVu Call Management System Release 3 Version 8 Software Installation And Setup Manual
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Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-93 10. To create and mount /cms, enter: mkdir /cms mount /cms 11. Enter: eject cdrom Configuring DiskSuite on a mirrored system 2 This procedure configures DiskSuite on a unmirrored Enterprise 3000 or 3500 system. 1. Enter: stty erase (where means “press/hold Control as you press H”) The stty command sets up your backspace key as an actual backspace. If you do not enter this command, you will have to use the Delete key as a backspace. 2. Enter the following commands: 3. To alter the path, enter: export PATH=$PATH:/usr/opt/SUNWmd/sbin/:/olds 4. Enter: olds -mirrored -check_disks 5. Enter: olds -mirrored -mk_files 6. Enter: olds -mirrored -metadbs 7. Enter: olds -mirrored -setroot mkdir /olds cp /cdrom/cdrom0/cms/reloc/rdonly/olds_install/* /olds cd /olds chmod +x /olds/olds
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-94 8. To reboot, enter: /usr/sbin/shutdown -y -g0 -i0 When the ok prompt is displayed, enter: boot -r When the reboot is finished, log in as root. 9. To setup the /cms metadevices, enter the following commands: export PATH=$PATH:/olds:/usr/opt/SUNWmd/sbin olds -mirrored -setup The system should respond: Success, /cms mirrored successfully 10. Enter the following commands: mkdir /cms mount /cms 11. To verify the DiskSuite configuration, enter: df -k The output format should be similar to the following example: To confirm that DiskSuite has administered all of the disks, verify that the /dev/md/dsk/d21 line is present in the output. Filesystem kbytes used avail capacity Mounted /dv/md/dsk/d13 xxxxx xxxxx xxxxx xx% / proc xxxxx xxxxx xxxxx xx% /proc fd xxxxx xxxxx xxxxx xx% /dev/fd /dev/md/dsk/d21 xxxxx xxxxx xxxxx xx% /cms
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-95 Checking for Disk Recognition Errors 2 The procedures in the section will help you to diagnose problems with unrecognized disk drives. This procedure is different for the different hardware platforms. Use this procedure only if the DiskSuite scripts indicate there is a disk recognition error. Do NOT do this as part of the normal installation procedure. Disk Recognition Errors on Ultra 52 1. Reboot the system with an init 0 command. The system reboots and displays the ok prompt. 2. Turn off the system unit. 3. Turn off the system monitor. 4. Turn off all external devices (such as disk drives, tapes drives, and NTSs) starting with the device closest to the system unit and working toward the farthest device. 5. Check all external device connections to verify that they are secure. Also check the SCSI IDs on the disk drives to verify that no two drives have the same ID. 6. Turn on the power to the system units in the opposite order in which you powered them off. That is, power on the external devices first, working your way toward the system unit. Then power on the system unit itself and, finally, the system monitor. When you power on the system unit, the system begins to boot. Interrupt the boot by pressing the and keys simultaneously. The system responds with the ok prompt. 7. Enter: setenv auto-boot? false This keeps the system from rebooting when you do a reset. 8. Enter: reset-all The system resets and responds with the ok prompt. !CAUTION:
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-96 9. To verify that the system sees all IDE devices, enter: probe-ide The program responds similar to the following: 10. To verify that the system sees all SCSI devices, enter: probe-scsi-all The program responds similar to the following: 11. Verify that all of the disk drives are recognized. If the devices are still not recognized, see CentreVu® CMS R3V8 Hardware Maintenance and Troubleshooting (585-210-919) for more information. 12. When you have verified that the system is recognizing all of its disk drives, enter: setenv auto-boot? true If you fail to enter this command, future reboots will stop at the boot prompt instead of proceeding through the normal boot-up. Device 0 ( Primary Master ) ATA Model: ST34342A Device 1 ( Primary Slave ) Not present Device 2 ( Secondary Master ) Removeable ATAPI Model: CRD-8240B Device 3 ( Secondary Slave ) Removeable ATAPI Model: /pci@1f,0/pci@1/pci@1/SUNW,isptwo@4 Target 0 Unit 0 Disk QUANTUM VK4550J SUN4.2G8610 Target 4 Unit 0 Removeable Tape TANDBERG SLR5 0906 !CAUTION:
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-97 13. Enter boot -r. The system reboots. 14. Log in as root. 15. Repeat the procedures described in “Configuring DiskSuite on an unmirrored system” on Page 2-88, or “Configuring DiskSuite on a mirrored system” on Page 2-93. Disk Recognition Errors on Enterprise35002 1. Reboot the system with an init 0 command. The system reboots and displays the ok prompt. 2. Turn off the system unit. 3. Turn off the system monitor. 4. Turn off all external devices (such as disk drives, tapes drives, and NTSs) starting with the device closest to the system unit and working toward the farthest device. 5. Check all external device connections to verify that they are secure. Also check the SCSI IDs on the disk drives to verify that no two drives have the same ID. 6. Turn on the power to the system units in the opposite order in which you powered them off. That is, power on the external devices first, working your way toward the system unit. Then power on the system unit itself and, finally, the system monitor. When you power on the system unit, the system begins to boot. Interrupt the boot by pressing the Stop and A keys simultaneously. The system responds with the ok prompt. 7. Enter the following: setenv auto-boot? false This keeps the system from rebooting when you do a reset. 8. Enter the following: reset-all The system resets and responds with the ok prompt.
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-98 9. To verify that the system sees all SCSI devices, enter the following: probe-scsi-all The program responds similar to the following: 10. Verify that all of the SCSI devices are recognized. If the devices are still not recognized, see CentreVu® CMS Sun® Enterprise™ 3500 Computer Maintenance and Troubleshooting (585-215-875) for more information. 11. To verify that the system sees all the fiber channel disk drives, enter: probe-fcal-all The program responds similar to the following: 12. Verify that all of the fiber channel disk drives are recognized. If the disk drives are still not recognized, see CentreVu® CMS Sun® Enterprise™ 3500 Computer Maintenance and Troubleshooting (585-215-875) for more information. /sbus@3,0/SUNW,fas@3,8800000 Target 5 Unit 0 Removeable Tape EXABYTE EXB-89008E030203V37f 0060055614 Target 6 Unit 0 Removeable Read Only device TOSHIBA XM6201TASUN32XCD110312/12/97 /sbus@2,0/SUNW,socal@d,10000/sf@1,0 /sbus@2,0/SUNW,socal@d,10000/sf@0,0 WWN 20050800209a80fe Loopid 1 WWN 21000020370e7255 Loopid ef Disk SEAGATE ST19171FCSUN9.06117E9822U939
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-99 13. When you have verified that the system is recognizing all of its devices, enter: setenv auto-boot? true If you fail to enter this command, future reboots will stop at the boot prompt instead of proceeding through the normal boot-up. 14. Enter boot -r. The system reboots. 15. Log in as root. 16. Repeat the procedures described in “Configuring DiskSuite on an unmirrored system” on Page 2-88” or “Configuring DiskSuite on a mirrored system” on Page 2-93. Disk Recognition Errors on Enterprise30002 1. Reboot the system with an init 0 command. The system reboots and displays the ok prompt. 2. Turn off the system unit. 3. Turn off the system monitor. 4. Turn off all external devices (such as disk drives, tapes drives, and NTSs) starting with the device closest to the system unit and working toward the farthest device. 5. Check all external device connections to verify that they are secure. Also check the SCSI IDs on the disk drives to verify that no two drives have the same ID. 6. Turn on the power to the system units in the opposite order in which you powered them off. That is, power on the external devices first, working your way toward the system unit. Then power on the system unit itself and, finally, the system monitor. When you power on the system unit, the system begins to boot. Interrupt the boot by pressing the and keys simultaneously. The system responds with the ok prompt. !CAUTION:
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-100 7. Enter: setenv auto-boot? false This keeps the system from rebooting when you do a reset. 8. Enter: reset-all The system resets and responds with the ok prompt. 9. To verify that the system sees all SCSI devices, enter the following: probe-scsi-all The program responds similar to the following: 10. Verify that all of the disk drives are recognized. If the devices are still not recognized, see CentreVu® CMS Hardware Maintenance and Troubleshooting (585-215-861) for more information. When you have verified that the system is recognizing all of its disk drives, enter the following: setenv auto-boot? true If you fail to enter this command, future reboots will stop at the boot prompt instead of proceeding through the normal boot-up. /iommu@f,e0000000/[email protected]/esp@3,200000 Target 1 Unit 0 Disk SEAGATE ST14801 SUN04246266 Copyright (C) 1991 Target 3 Unit 0 Disk SEAGATE ST14801 SUN04246266 Copyright (C) 1991 . . . . . . . . . . Target 6 Unit 0 Disk Removable Read Only Device SONY CD-ROM CDU-8012 !CAUTION:
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-101 11. Enter boot -r. The system reboots. 12. Log in as root. 13. Repeat the procedures described in “Configuring DiskSuite on an unmirrored system” on Page 2-88” or “Configuring DiskSuite on a mirrored system” on Page 2-93. Disk Recognition Errors on SPARCserver2 1. Reboot the system with an init 0 command. The system reboots and displays the ok prompt. 2. Turn off the system unit. 3. Turn off the system monitor. 4. Turn off all external devices (such as disk drives, tapes drives, and NTSs) starting with the device closest to the system unit and working toward the farthest device. 5. Check all external device connections to verify that they are secure. Also check the SCSI IDs on the disk drives to verify that no two drives have the same ID. 6. Turn on the power to the system units in the opposite order in which you powered them off. That is, power on the external devices first, working your way toward the system unit. Then power on the system unit itself and, finally, the system monitor. When you power on the system unit, the system begins to boot. Interrupt the boot by pressing the and keys simultaneously. The system responds with the ok prompt. 7. Enter: setenv auto-boot? false This keeps the system from rebooting when you do a reset.
Installing Software and Setting Up CMS CentreVu® CMS R3V8 Software Installation and Setup Installing DiskSuite2-102 8. Enter: reset The system resets and responds with the ok prompt. 9. To verify that the system sees all SCSI devices, enter the following: probe-scsi-all The program responds similar to the following: 10. Verify that all of the disk drives are recognized. If the devices are still not recognized, see CentreVu® CMS R3V8 Hardware Maintenance and Troubleshooting (585-210-919) for more information. 11. When you have verified that the system is recognizing all of its disk drives, enter the following: setenv auto-boot? true If you fail to enter this command, future reboots will stop at the boot prompt instead of proceeding through the normal boot-up. 12. Enter boot -r. The system reboots. 13. Log in as root. 14. Repeat the procedures described in “Configuring DiskSuite on an unmirrored system” on Page 2-88” or “Configuring DiskSuite on a mirrored system” on Page 2-93. /iommu@0,10000000/sbus@0,10001000/espdma@5,8400000/esp@5,8800000 Target 3 Unit 0 Disk IBM DORS32160SUN2.1GWA7A96210Z5218 0933 000116 Target 4 46H6081 07H1118 Unit 0 Removeable Tape TANDBERG TDC 4200 =07:08CREATED053195 Target 6 Unit 0 Removeable Read Only device TOSHIBA XM5401... !CAUTION: