Lexmark W820n User Manual

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Tray  Missing
What this message means:
The specified tray is either missing or not fully inserted into the printer.
What you can do:
Insert the tray completely into the printer.
See also:
Loading the trays
USB 
What this message means:
The printer is processing data through the specified USB port.
Waiting
What this message means:
The printer has received a page of data to print but is waiting for an End of Job command, a
Form Feed command, or additional data.
What you can do:

PressGoto print the contents of the buffer.
PressMenuto open the Job Menu and cancel the current job.
See also:
Canceling a print job
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2 Paper Jam
What this message means:
The printer detects a paper jam. Although the location of the paper jam appears on the second
line of the display, you must clear paper from the entire paper path.
What you can do:
Clear the paper path.
See also:
Clearing print media jams
31 Defective
Print Cartridge
What this message means:
A defective print cartridge is installed.
What you can do:
Remove the print cartridge and install a new one.
See also:
Replacing the print cartridge
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34 Wrong Paper
Size in Tray 
What this message means:
The printer was expecting to pick a different size paper from the specified tray than what it now
detects is moving through the paper path.
What you can do:

PressGoto clear the message and continue printing. The printer does not automatically
reprint the page that prompted the message.
Verify that the Tray x Size setting in the Paper Menu matches the size paper loaded in the
tray.
Make sure the tray paper guides are in the proper position for the size of the paper loaded.
Make sure the paper is correctly oriented in the tray.
PressMenuto open the Job Menu and cancel the current job.
See also:
Print media specifications;Loading the trays;Tr a y < x > S i z e;
Canceling a print job
35 Res Save Off
Deficient Memory
What this message means:
The printer lacks the memory needed to enable Resource Save. This message usually
indicates too much memory is allocated for one or more of the printer link buffers.
What you can do:

PressGoto disable Resource Save and continue printing.
To enable Resource Save after you get this message:
–Make sure the link buffers are set to Auto, and exit the menus to activate the link buffer
changes.
–WhenReadyis displayed, enable Resource Save from the Setup Menu.
Install additional memory.
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37 Insufficient
Collation Area
What this message means:
The printer memory (or hard disk, if installed) does not have the free space necessary to
collate the print job.
What you can do:

PressGoto print the portion of the job already stored and begin collating the rest of the job.
PressMenuto open the Job Menu and cancel the current job.
See also:
Canceling a print job
37 Insufficient
Defrag Memory
What this message means:
The printer cannot defragment flash memory, because the printer memory used to store
undeleted flash resources is full.
What you can do:

Delete fonts, macros, and other data in printer memory.
Install additional printer memory.
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37 Insufficient
Memory
What this message means:
The printer cannot process print jobs or restore held jobs from the hard disk because printer memory is
full.
Note:The message37 Insufficient Memoryalternates with either
Held Jobs may be lostorHeld Jobs May Not Be Restored.
What you can do:
IfHeld Jobs may be lostis the alternating message, you can:
PressGoto clear the message and continue the current print job. The printer frees memory by
deleting the oldest held job and continues deleting held jobs until there is enough printer
memory to process the job.
PressStopto clear the message without deleting any held jobs. The current job may not print
correctly.
PressMenuto open the Job Menu and cancel the current job.
IfHeld Jobs May Not Be Restoredis the alternating message, you can press
Goto clear
the message.
To avoid this error in the future:
–Delete fonts, macros, and other data in printer memory.
–Install additional printer memory.
See also:
Using the Print and Hold function;Held Jobs may be lost;Held Jobs May Not Be
Restored
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38 Memory Full
What this message means:
The printer is processing data, but the memory used to store pages is full.
What you can do:

PressGoto clear the message and continue printing the job. The job may not print correctly.
PressMenuto open the Job Menu and cancel the current job.
To avoid this error in the future:
–Simplify the print job by reducing the amount of text or graphics on a page and deleting
unnecessary downloaded fonts or macros.
–Install additional printer memory.
See also:
Canceling a print job
39 Complex Page
What this message means:
The page may not print correctly because the print information on the page is too complex.
What you can do:

PressGoto clear the message and continue printing the job. The job may not print correctly.
PressMenuto open the Job Menu and cancel the current job.
To avoid this error in the future:
–Reduce the complexity of the page by reducing the amount of text or graphics on the page
and deleting unnecessary downloaded fonts or macros.
–Set Page Protect to On in the Setup Menu.
–Install additional printer memory.
See also:
Page Protect;Canceling a print job;Setup Guide
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51 Defective
Flash
What this message means:
The printer detects defective flash memory.
What you can do:
PressGoto clear the message and continue printing. You must install different flash memory
before you can download any resources to flash.
52 Flash Full
What this message means:
There is not enough free space in the flash memory to store the data you are trying to
download.
What you can do:

PressGoto clear the message and continue printing. Downloaded fonts and macros not
previously stored in flash memory are deleted.
Delete fonts, macros, and other data stored on the flash memory.
Install flash memory with more storage capacity.
See also:
Setup Guide
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53 Unformatted
Flash
What this message means:
The printer detects unformatted flash memory.
What you can do:

PressGoto clear the message and continue printing. You must format the flash memory
before you can store any resources on it.
If the error message remains, the flash memory may be defective and require replacing.
What these messages mean:
The printer cannot establish communications with an installed network port.
What you can do:

PressGoto clear the message and continue printing. The job may not print correctly.
Program new firmware for the network interface by way of the parallel port.
PressMenuto open the Job Menu and reset the printer.
See also:
Reset Printer
54 Network 
Software Error54 Std Network
Software Error
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What this message means:
The printer has detected a serial interface error on a serial port.
What you can do:

Make sure the serial link is set up correctly and you are using the appropriate cable.
PressGoto clear the message and continue printing. The job may not print correctly.
PressMenuto open the Job Menu and reset the printer.
See also:
Reset Printer
What this message means:
The printer has lost the connection to an external print server (also called an external network
adapter or ENA).
What you can do:

Make sure the cable connecting the ENA and the printer is securely attached. Turn the printer
off and then on to reset the printer.
PressGoto clear the message. The printer erases any reference to the ENA and then resets.
See also:
Reset Printer
54 Serial
Option  Error54 Standard
Serial Error
54 Std Par ENA
Connection Lost54 Par  ENA
Connection Lost
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55 Insufficient
Fax Buffer
What this message means:
The buffer used to process data is too full to receive an incoming fax. This has broken the
connection between the printer and the sending fax machine. The printer will not accept
additional fax data until sufficient fax buffer space is made available.
What you can do:

PressGoto clear the message and print any fax data stored in the fax buffer. The job may not
print correctly.
Increase the size of the Fax Buffer in the Fax Menu.
What this message means:
Data has been sent to the printer through a parallel port, but the parallel port is disabled.
What you can do:

PressGoto clear the message. The printer discards any data received through the parallel
port.
Make sure the Parallel Buffer menu item in the Parallel Menu is not set to Disabled.
See also:
Parallel Buffer
What this message means:
Data has been sent to the printer through a serial port, but the serial port is disabled.
What you can do:

PressGoto clear the message. The printer discards any data received through the serial port.
Make sure the Serial Buffer menu item in the Serial Menu is not set to Disabled.
See also:
Serial Buffer
56 Parallel
Port  Disabled56 Std Parallel
Port Disabled
56 Serial
Port  Disabled56 Standard Serial Disabled
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