Lexmark W820n User Manual

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Clearing staple jams
To clear the staple jam so you can continue printing and stapling:
1Open the finisher door (Door K).
2Push down the lever on the stapler.
The staple cartridge holder is released.
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3Pull the staple cartridge holder up slightly, and then straight out.
4While holding the staple cartridge holder by the ribbed area, firmly push the small tab up.
The staples are exposed.
5Pull the sheet of jammed staples out and discard them.
6Push the tab down.
Ta b
Ribbed
area
Sheet of
staples
Ta b
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7Lift the cartridge holder up slightly to clear the edge of the cartridge housing and slide the
cartridge holder into its housing until it
snapsinto place.
Note:When the cartridge holder is correctly placed, the lever on the stapler moves to its
original position.
8Close the finisher door (Door K).
Edge of
cartridge
housing
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Ordering supplies and maintenance
items
Note:In the U.S. or Canada, call 1-800-438-2468 for information about Lexmark
Authorized Supplies Dealers in your area. In other countries, contact the place
where you bought your printer.
You can also visit the Lexmark online store atwww.lexmark.comto order supplies.
Ordering a maintenance kit
80 Scheduled Maintenanceappears on the display after 300,000 letter-size pages have printed to
let you know it is time to replace the items in the maintenance kit: fuser, transfer roller, and pick rollers.
Replace these items at this time to maintain top performance, optimize print quality, and avoid printing
problems.
Order the appropriate maintenance kit:
(SeeReplacing the items in the maintenance kitfor more information.)
Ordering a print cartridge
When the88 Toner Lowmessage appears, you should order a new print cartridge. You can continue
to print after the88 Toner Lowmessage appears for a few hundred pages until the print fades or no
longer prints satisfactorily.
IfToner Alarmis set to Single or Continuous, press
Goto continue printing.
Order par t number 12B0090. Its average yield is 30,000 letter-size pages at 5% coverage. (See
Replacing the print cartridgefor more information.)
Ordering a staple cartridge
Have a supply of staple cartridges on hand before theStaples Lowmessage appears because once
it does the stapler can only staple 40 more times.
Use part number 12L0252 to order a box of three staple cartridges. (SeeReplacing a staple
cartridgefor more information.)
Par t numberType of maintenance kit
12G4182 300K low-voltage maintenance kit
12G4183 300K high-voltage maintenance kit
Check the tag at the rear of the printer to determine the voltage of your printer. If 120 V is on the tag, order a
low-voltage maintenance kit. For 220 V, order a high-voltage maintenance kit.
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Replacing the print cartridge
When the88 Toner Lowmessage appears, you should order a new print cartridge. You can continue
to print after the88 Toner Lowmessage appears for a few hundred pages until the print fades or no
longer prints satisfactorily.
IfToner Alarmis set to Single or Continuous, press
Goto continue printing.
WARNING:We do not recommend refilling used print cartridges or purchasing refilled
cartridges from a third party. Print quality and printer reliability cannot be
guaranteed if you do. The printer warranty does not cover damage caused by using
refilled cartridges.
Removing the old print cartridge
1Turn the printer off.
2Push up on the latch to release the duplex unit door (Door E).
3Gently lower the door to the open position.
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4Pull up on the handle to open the printer side door (Door A). Gently lower the door to the open
position.
5Using the handholds located on each side, pull open the printer front door (Door F).
Note:You must open the printer side door since the print cartridge cannot be removed
with just the printer front door opened.
6Pull up on the latch to release and slide the print cartridge out until you see the handle.
Door F
Handhold
Handle
Latch
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7Use the handle to pull the print cartridge straight out.
8Set the print cartridge aside.
9Clean the printer. SeeCleaning the printer.
Installing the new print cartridge
1Remove the new cartridge from the plastic bag. Save the bag.
2Remove the tape and protective paper from the top of the print cartridge.
Protective
paper
Ta p e
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3Shake the print cartridge back and forth vigorously.
4Use the handle to hold the print cartridge and slide the print cartridge halfway in.
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5Drop the handle back into place.
6Push the print cartridge into the printer until the car tridge clicks into place.
7Remove the tape from the end of the cartridge.
8Close the printer side door (Door A).
9Close the duplex unit door (Door E).
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10Hold both sides of the printer front door (Door F) and close it.
11Turn the printer on.
12Place the used print cartridge in the plastic bag you saved instep 1 on page 105.
13Follow the instructions on the new print cartridge box to recycle the used print cartridge.
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