HP Officejet Pro 8500 User Manual

							3.Lift the printhead latch.
4. Lift the handle of a printhead and use it to pull the printhead out of its slot.
5. Place the printheads in an airtight plastic container--nozzles facing up and not touching ea\
ch
other or the container--so they will not dry out, and put them aside. Do not send them with the
device unless the HP customer support call agent instructs you to.
6. Close the top cover.
7. After the scanner is idle and has returned to its parked position, press the  Power button to
turn off the device.
Remove the device control-panel faceplate
Complete the following steps after you have removed the printheads and ink cartridges.
NOTE: This information does not apply to customers in Japan.
CAUTION: The device must be unplugged before following these steps.
CAUTION: The replacement device will not be shipped with a power cord. Store the power
cord in a safe place until the replacement arrives.
To remove the control-panel faceplate
1. Press  Power  to turn off the device.
2. Unplug the power cord, and then disconnect it from the device. Do not return the power cord
with the device.
3. Remove the control-panel faceplate as follows:
2-Line Display
Prepare the device for shipment257
 
						

							Use your fingers under the lower-right corner of the control-panel faceplate and lift to pry the
control-panel faceplate off.
Color Display
a. Lift the scanner lid.
Appendix B
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Support and warranty
 
						

							b. Use your fingers to grasp the tab at the center of the top of the control panel faceplate.
Pull away from the device to remove.
4. Retain the control-panel faceplate. Do not return the control-panel faceplate with the HP all-in-
one.
CAUTION: The replacement device might not come with a control-panel faceplate.
Store your control-panel faceplate in a safe place, and when the replacement device
arrives, reattach your control-panel faceplate. You must attach your control-panel
faceplate to use the control-panel functions on the replacement device.
NOTE: See the setup poster that came with the device for instructions on how to attach
your control-panel faceplate. The replacement device might come with instructions for
setting up your device.
Remove the duplexer
Remove the duplexer before shipping the device.
▲ Push the button on either side of the duplexer, and then remove the unit.
Remove the output tray
Remove the output tray before shipping the device.
▲Lift the output tray, and gently pull it out of the device.
Pack the device
Complete the following steps after you have prepared the device for shipment.
Pack the device259
 
						

							To pack the device
1.If available, pack the device for shipment by  using the original packaging materials, or use
the packaging materials that came with your replacement device.
If you do not have the original packaging materials, please use other adequate packaging
materials. Shipping damage caused by improper  packaging and/or improper transportation is
not covered under the warranty.
2. Place the return shipping label on the outside of the box.
3. Include the following items in the box:
• A complete description of symptoms for service personnel (samples of print quality
problems are helpful).
• A copy of the sales slip or other proof of purchase to establish the warranty coverage period.
• Your name, address, and a phone number where you can be reached during the day.
• Pack the print supplies in a plastic back and ship them back with the device.
Appendix B
260
Support and warranty
 
						

							CDevice specifications
For media and media-handling specifications, see Understand specifications for supported media .
This section contains the following topics:
•
Physical specifications
•
Product features and capacities
•
Processor and memory specifications
•
System requirements
•
Network protocol specifications
•
Embedded Web server specifications
•
Print specifications
•
Copy specifications
•
Fax specifications
•
Scan specifications
•
Environmental specifications
•
Electrical specifications
•
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779)
•
Supported devices
•
Memory card specifications
Physical specifications
Size (width x height x depth)
• Models with two-line display Device with duplexer : 494 x 299 x 479 mm (19.5 x 11.8 x 18.9 inches)
With Tray 2:  Adds 67 mm (2.6 inches) to the height of the device.
• Models with color display
Device with duplexer : 494 x 331 x 479 mm (19.5 x 13 x 18.9 inches)
With Tray 2:  Adds 67 mm (2.6 inches) to the height of the device.
Device weight (does not include printing supplies)
• Models with two-line displays Device with duplexer:  11.9 kg (26.2 lb)
With Tray 2:  Adds 2.7 kg (6.0 lb)
• Models with color displays Device with duplexer:  12.7 kg (28.0 lb)
With Tray 2:  Adds 2.7 kg (6.0 lb)
Product features and capacities
FeatureCapacity
Connectivity•
USB 2.0-compliant high speed
• USB host connector is only supported up to full speed.
Device specifications 261
 
						

							FeatureCapacity
• Wireless 802.11b/g (some models only)
• Wired network
Print methodDrop-on-demand thermal inkjet printing
Ink cartridgesFour ink cartridges (one each for black, cyan,
magenta, and yellow)
NOTE:Not all ink cartridges are supported
in all countries/regions.
PrintheadsTwo printheads (one black and yellow, and
one magenta and cyan)
Supply yieldsVisit www.hp.com/go/learnaboutsupplies/  for
more information on estimated ink cartridge
yields.
Device languagesHP PCL 3
Font supportUS fonts: CG Times, CG Times Italic,
Universe, Universe Italic, Courier, Courier
Italic, Letter Gothic, Letter Gothic Italic.
Duty cycleUp to 15,000 pages per month
Device control-panel language support
Language availability varies by country/region.Bulgarian, Croatian, Czech, Danish, Dutch,
English, Finnish, French, German, Greek,
Hungarian, Italian, Japanese, Korean,
Norwegian, Polish, Portuguese, Romanian,
Russian, Simplified Chinese, Slovak,
Slovenian, Spanish, Swedish, Traditional
Chinese, Turkish.
Processor and memory specifications
Device processor
ARM11
Device memory
• Two-line display: 64 MB built-in RAM
• Color display: 128 MB built-in RAM
System requirements
NOTE: For the most current information about supported operating systems and system
requirements, visit 
http://www.hp.com/support/ .
Appendix C
(continued)
262 Device specifications
 
						

							Operating system compatibility
• Windows 2000, Windows XP, Windows XP x64, Windows Vista
NOTE:For Windows 2000 SP 4, Windows XP x64 Edition SP 1, Windows XP SP 1
Starter Edition, and Windows Vista Starter Edition only printer driver, scanner driver, and
the Toolbox are available. Also, if you are using an HP Officejet 6500 (E709d) or HP
Officejet 6500 (E709r), copying is not supported. To determine the model you have, see
Finding the device model number .
• Mac OS X (v.10.4, v.10.5)
• Linux (For more information, see 
www.hp.com/go/linuxprinting ).
Minimum requirements
• Windows 2000 Service Pack 4: Intel Pentium II or Celeron processor, 128 MB RAM, 200 MB free hard disk space, Microsoft Internet Explorer 6.0
• Windows XP (32-bit) Service Pack 1: Intel Pentium II or Celeron processor, 512 MB RAM, 410 MB free hard disk space, Microsoft Internet Explorer 6.0
• Windows XP x64 Service Pack 1: AMD Athlon 64 or AMD Opteron processor, Intel Xeon or Pentium processor with Intel EM64T support, 512MB RAM, 290 MB free hard disk space,
Microsoft Internet Explorer 6.0
• Windows Vista: 800 MHz 32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, 425 MB free hard disk space, Microsoft Internet Explorer 7.0
• Mac OS X (v.10.4.11, v.10.5) : PowerPC G3, G4, G5, or Intel Core processor, 256 MB
memory - 500 MB free hard disk space
• Quick Time 5.0 or later (Mac OS X)
• Adobe Acrobat Reader 5.0 or later
Recommended requirements
• Windows 2000 Service Pack 4: Intel Pentium III or higher processor, 256 MB RAM, 200 MB free hard disk space
• Windows XP (32-bit) Service Pack 1: Intel Pentium III or higher processor, 512 MB RAM, 500 MB free hard disk space
• Windows XP x64 Service Pack 1: AMD Athlon 64 or AMD Opteron processor, Intel Xeon or Pentium 4 processor with Intel EM64T support, 512MB RAM, 290 MB free hard disk space,
Microsoft Internet Explorer 6.0 or later
• Windows Vista: 1 GHz 32-bit (x86) or 64-bit (x64) processor, 1 GB RAM, 470 MB free hard disk space
• Mac OS X (v.10.4.11, v.10.5):  PowerPC G3, G4, G5, or Intel Core processor, 512 or more
MB memory - 500 MB free hard disk space
• Microsoft Internet Explorer 6.0 or later (Windows 2000, Windows XP); Internet Explorer
7.0 or later (Windows Vista)
Network protocol specifications
Network operating system compatibility
• Windows 2000, Windows XP (32-bit), Windows XP x64 (Professional and Home Editions),
Windows Vista (32-bit) & (64-bit) [Ultimate, Enterprise & Business E\
dition]
• Mac OS X (v.10.4, v.10.5)
• Microsoft Windows 2000 Server Terminal Services with Citrix Metaframe XP with Feature Release 3
• Microsoft Windows 2000 Server Terminal Services with Citrix Presentation Server 4.0
• Microsoft Windows 2000 Server Terminal Services
Network protocol specifications 263
 
						

							• Microsoft Windows 2003 Server Terminal Services
• Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.0
• Microsoft Windows 2003 Server Terminal Services with Citrix Presentation Server 4.5
• Microsoft Windows 2003 Server Terminal Services with Citrix Metaframe XP with FeatureRelease 3
• Microsoft Windows 2003 Small Business Server Terminal Services
• Novell Netware 6, 6.5, Open Enterprise Server 6.5
Compatible network protocols
TCP/IP
Network management
Embedded Web server
Features
Ability to remotely configure and manage network devices
Embedded Web server specifications
Requirements
• A TCP/IP-based network (IPX/SPX-based networks are not supported)
• A Web browser (either Microsoft Internet Explorer 6.0 or higher, Mozilla Firefox 1.0 or higher, Opera 8.0 or higher, or Safari 1.2, or higher)
• A network connection (you cannot use the embedded Web server connected di\
rectly to a computer with a USB cable)
• An Internet connection (required for some features)
NOTE: You can open the embedded Web server without being connected to the
Internet. However, some features will not be available.
• The embedded Web server must be on the same side of a firewall as the device.
Print specifications
Black print resolution
Up to 1200 dpi with pigmented black ink
Color print resolution
HP enhanced photo quality with Vivera inks (up to 4800 by 1200 dpi Optimized on HP\
 Premium
Plus photo papers with 1200 x 1200 input dpi)
Copy specifications
• Digital image processing
• Up to 99 copies from original (varies by model)
• Digital zoom: from 25 to 400% (varies by model)
• Fit to page, copy preview (color display only)
Fax specifications
• Walk-up black-and-white and color fax capability.
• Up to 110 speed dials (varies by model).
Appendix C
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Device specifications
 
						

							• Up to 120-page memory (varies by model, based on ITU-T Test Image #1 at standardresolution). More complicated pages or higher resolution  takes longer and uses more memory.
• Manual fax send and receive.
• Automatic busy redial up to five times (varies by model).
• Automatic no-answer redial one time (varies by model).
• Confirmation and activity reports.
• CCITT/ITU Group 3 fax with Error Correction Mode.
• 33.6 Kbps transmission.
• 3 seconds per page speed at 33.6 Kbps (based on ITU-T Test Image #1 at standard resolution). More complicated pages or higher resolution  takes longer and uses more memory.
• Ring detect with automatic fax/answering machine switching.
 
Photo (dpi)Very Fine (dpi)Fine (dpi)Standard (dpi)
Black196 x 203 (8-bit
grayscale)300 x 300196 x 203196 x 98
Color200 x 200200 x 200200 x 200200 x 200
Fax to PC Specifications
• Supported file type: Uncompressed TIFF
• Supported fax types: black-and-white faxes
Scan specifications
• Image editor included
• Integrated OCR software automatically converts scanned text to editable \
text
• Scan speeds vary according to the complexity of the document
• Twain-compliant interface
• Resolution: 4800 x 4800 ppi optical, up to 19,200 ppi enhanced
• Color: 16-bit per RGB color, 48-bit total
• Maximum scan size from glass: two-line display: 216 x 297 mm (8.5 x 11 inches); color display: 216 x 356 mm (8.5 x 14 inches)
• Maximum scan size from ADF: 216 x 356 mm (8.5 x 14 inches)
Environmental specifications
Operating environment
Operating temperature: 5° to 40° C (41° to 104° F)
Recommended operating conditions: 15° to 32° C (59° to 90° F)
Recommended relative humidity: 25 to 75% noncondensing
Storage environment
Storage temperature: -40° to 60° C (-40° to 140° F)
Storage relative humidity: Up to 90% noncondensing at a temperature of 60° C (140° F)
Electrical specifications
Power supply
Universal power adapter (external)
Electrical specifications265
 
						

							Power requirements
Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)
Output voltage: 32 Vdc at 2000 mA
Power consumption
30 watts printing (Fast Draft Mode); 32 watts copying (Fast Draft Mode)
Acoustic emission specifications (print in Draft mode, noise levels
per ISO 7779)
Sound pressure (bystander position)
LpAm 57 (dBA) (mon Draft print)
Sound power
LwAd 7.0(BA)
Supported devices
USB flash drives
HP has fully tested the following USB flash drives with the device:
•SanDisk Cruzer Micro:  High-speed, 0120-256, 256 MB
• Iomega Micro Mini:  Full-speed, 064-0417450-YCAE032171, 128 MB
• Kingston DataTraveler II:  High-speed, KF112504 f5274-006, 128 MB and 256 MB
• Sony Microvault:  High-speed, D04825AB, 256 MB
• Lexar Media JumpDrive:  256 MB
Note: You might be able to use other USB flash drives with the device. However, HP cannot
guarantee that they will function properly with the device because they have not been fully tested.
Memory card specifications
• Maximum recommended number of files on a memory card: 1,000
• Maximum recommended individual file size: 12 megapixel maximum, 8 MB maximum
• Maximum recommended memory card size: 1 GB (solid state only)
NOTE: Approaching any of the recommended maximums on a memory card might cause
the performance of the device to be slower than expected.
Supported memory card types
• CompactFlash (Type I and II)
• Memory Stick, Memory Stick Duo, Memory Stick Pro, MagicGate Memory Stick Duo
NOTE: Memory Stick Duo requires an adapater, which must be purchased separately.
Not using an adapter may damage the device.
• Memory Stick Micro (requires adapter, sold separately)
• Secure Digital
• High-Capacity Secure Digital
• miniSD, microSD (requires adapter, sold separately)
• MultiMediaCard (MMC), Secure MultiMediaCard
Appendix C
266
Device specifications