HP Officejet Pro 8500 User Manual

							Use this tool...to obtain the following information...
Network ToolboxView network settings. From the Toolbox,
click the Network Settings tab.
HP Printer Utility (Mac OS X)Ink cartridge information:  Open the
Information and Support  panel and click
Supplies Status . *
HP Solution CenterProvides current status of the device.
Administer the device
This section provides information about administering the device and modifying
settings.
Use this tool...to do the following...
Device control panel•Language and country/region:  Press Setup,
and then open the  Preferences menu. If you
do not see your country/region, press 99, and
then find your country/region in the list.
•Device control-panel volume:  Press Setup,
and then open the  Preferences menu.
•Fax sound volume:  Press Setup, and then
select Fax Sound Volume .
•Automatic report printing:  Press Setup, and
then open the  Advance Fax Setup  menu.
•Set the dial type: Press Setup, and then open
the Basic Fax Setup  menu.
•Set up redial options:  Press Setup, and then
open the Advance Fax Setup  menu.
•Set the date and time: Press Setup, press
Tools , and then press Date and Time .
Embedded Web server•Set embedded Web server password:  Click
Admin Password Setup  from the Security
section of the Home tab.
•Change tray settings: Click the Settings  tab,
and then click Paper Handling  in the left pane.
•Perform device maintenance tasks:  Click the
Settings  tab, and then click  Device Services
in the left pane.
•Language or country/region:  Click the
Settings  tab, and then click  International in
the left pane.
•Configure network settings:  Click Network
Settings  from the Connectivity section of the
Home tab.
•Order supplies:  On any tab, click the Order
Supplies  button, and then follow the onscreen
instructions.
•Support:  On any tab, click the  Support button,
and then select a support option.
(continued)
Manage the device 117
 
						

							Use this tool...to do the following...
•Set the date and time: Click the Settings tab,
click  Date & Time  in the left pane, type the
necessary values in the fields, and then click
Apply .
•Configure e-mail alerts : Click the Settings
tab, and then click  Alerts in the left pane.
Toolbox (Windows)Perform device maintenance tasks:  Click the
Services  tab.
Network ToolboxView and change network settings. From the
Toolbox, click the Network Settings  tab.
•Change settings: click the Change Settings
button.
•Run a network diagnostic  (to check the
network printer connection):
◦If the printer is not connected, click
Change Settings , and then click Run
Network Diagnostic .
◦If the printer is connected, when the
toolbox opens, click the  Utilities tab, and
then click Run Network Diagnostic .
•Change the printers IP address: In the
Network Settings  tab, click Wired or Wireless
tab, depending on the connection, edit the  IP
Settings , and then click OK .
•Change the printers DNS setting : In the
Network Settings  tab, click Wired or Wireless
tab, depending on the connection, edit the
DNS Settings , and then click OK .
•Print Wireless Network Test Report : In the
Network Settings  tab, click the Utilities tab,
and then click  Print Wireless Network Test
Report .
HP Printer Utility (Mac OS X)•Change tray settings:  Click Paper Handling
from the  Printer Settings  panel.
•Perform device maintenance tasks:  Open
the Information and Support  panel, and then
click the option for the task that you want to
perform.
Use device management tools
This section contains the following topics:
•
Use the Toolbox (Windows)
•
Use the HP Solution Center (Windows)
•
Use the Embedded Web server
•
Use the HP Device Manager (Mac OS X)
•
Use the HP Printer Utility (Mac OS X)
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118 Configure and manage
 
						

							Use the Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE:The Toolbox can be installed from the Starter CD by selecting the full
installation option, if the computer meets the system requirements.
This section contains the following topics:
•
Open the Toolbox
•
Toolbox tabs
•
Network Toolbox
Open the Toolbox
• From the HP Solution Center, click the  Settings menu, point to  Print Settings,
and then click  Printer Toolbox .
• Right-click the HP Digital Imaging Monitor in the taskbar, point to  Printer Model
Name , and then click  Display Printer Toolbox .
• From the printer preferences, click the  Features tab, and then click  Printer Services.
Toolbox tabs
The Toolbox contains the following tabs.
TabsContents
Estimated Ink Level•Ink Level Information:  Shows estimated ink
level for each cartridge.
NOTE: Ink level warnings and indicators
provide estimates for planning purposes only.
When you receive a low-ink warning message,
consider having a replacement cartridge
available to avoid possible printing delays. You
do not need to replace cartridges until
prompted to do so.
•Shop Online:  Provides access to a Web site
from which you can order printing supplies for
the device online.
•Dial a cartridge:  Shows telephone numbers
that you can call to order supplies for the
device. Telephone numbers are not available
for all countries/regions.
•Cartridge Details:  Shows order numbers of
the installed ink cartridges.
Information•MyPrintMileage – to view printer usage
•Printhead health – to view the status of the
printhead
•Hardware Info – to view the model name,
firmware version, serial number, service ID,
and status of the duplexer.
Use device management tools 119
 
						

							TabsContents
Services•Print a Self Test Diagnostic Page: Allows
you to print the self-test diagnostic page of the
device. This page contains information about
the device and the supplies. For more
information, see 
Understand the self-test report .
•Print a Print Quality Diagnostic Page:  Allows
you to print the print-quality diagnostic report of
the device. This page contains information
about the device and ink cartridges.
•Align Printheads:  Guides you through
aligning the printheads. For more information,
see 
To align the printheads .
•Clean Printheads: Guides you through
cleaning the printheads. For more information,
see 
To clean the printheads.
•Calibrate linefeed  : Allows you to calibrate the
colors that are printed.
•Paper Handling : Allows you to set the default
tray or to lock a tray.
Network SettingsGives information on the network settings. Also
includes a button that allows you to open the
Network Toolbox and change some network
settings.
Network Toolbox
The Network Toolbox allows you to view  and change some network settings. You can
change the IP address, turn the wireless radio on or off, perform tests, and print reports.
To open the Network Toolbox
1. Open the Toolbox
2. Click the  Network Settings  tab.
3. Click the  Change Settings...  button.
Network Toolbox tab
1. General : Shows the current network connection setting of the printer
2. Wired settings: Enable the user to change the IP Settings and DNS server for a wired connection
3. Wireless  settings (only available if the printer supports wireless connection):
Enable the user to turn the wireless radio On  or Off and to change the IP address
or DNS server
4. Utilities :
a . Run Network Diagnostic  – to perform network troubleshooting
b . Print Wireless Network Test Report  – only for printers with wireless capability
c . View Wireless Network Tutorial  – only for printers with wireless capability
d . View Wireless Network FAQs  – only for printers with wireless capability
Chapter 10
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120 Configure and manage
 
						

							Use the HP Solution Center (Windows)
On a Windows computer, the HP Solution Center is the entry point for the HP
software. Use the HP Solution Center to change print settings, order supplies, and
access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you
have installed. The HP Solution Center is customized to show icons that are
associated with the selected device. If the selected device is not equipped with a
particular feature, then the icon for that feature does not appear in the HP Solution
Center.
• Double-click the Digital Imaging Monitor icon in the taskbar.
• Double-click the Solution Center icon in the desktop.
Use the Embedded Web server
When the device is connected to a network, you can use the embedded Web server to
view status information, change settings, and manage it from your computer.
NOTE: For a list of system requirements for the embedded Web server, see
Embedded Web server specifications .
Some settings might require a password.
You can open and use the embedded Web server without being connected to the
Internet; however, some features will not be available.
You might receive a statement about the EWS being an non-trusted site. Click
through this message to enter the EWS.
The embedded Web server (EWS) places a very small text file (a cookie) on your hard
drive when you are browsing. These files let the EWS recognize your computer the
next time you visit. For example, if you have configured the EWS language, a cookie
helps remember which language youve selected so that the next time you open the
EWS, the pages are displayed in that language. Although some cookies are cleared at
the end of each session (such as the cookie that stores the selected language), others
(such as the cookie that stores customer-specific preferences) are stored on the
computer until you clear them manually.
You can configure your browser to accept all cookies, or you can configure it to alert
you every time a cookie is offered, which allows you to decide on a cookie-by-cookie
basis which cookies to accept or refuse. You  can also use your browser to remove
unwanted cookies.
NOTE: Depending on your device, if you chose to disable cookies, you can
disable one or more of these features: the language setting, the automatic page
refresh, restarting where you left off, or preventing others from changing the same
settings.
For information about how to change your privacy  and cookie settings and how to view
or delete cookies, see the documentation available with your Web browser.
This section contains the following topics:
•
To open the embedded Web server
•
Embedded Web server pages
Use device management tools 121
 
						

							To open the embedded Web server
You can open the embedded Web server by using these methods:
NOTE:To open the embedded Web server from the printer driver (Windows), or
the HP Printer Utility (Mac OS X), the device must be on a network and must have
an IP address.
• Web browser: In a supported Web browser on your computer, type the IP address
(hostname) that has been assigned to the device.
For example, if you are using an IPv4 network environment and the IP address is
123.123.123.123, type the following address into the Web browser:
http://123.123.123.123 .
For example, if you are using an IPv6-only network environment and the IP
address is FE80::BA:D0FF:FE39:73E7, type the following address into the Web
browser:  http://[FE80::BA:D0FF:FE39:73E7] .
The IP address and hostname for the device are listed on the network
configuration page. For more information, see 
Understand the network
configuration page .
After opening the embedded Web server, you can bookmark it so that you can
return to it quickly in the future.
• Windows taskbar : Right-click the HP Digital Imaging Monitor icon, point to the
device you wish to view, and then click  Network Settings (EWS).
• Windows Vista : Right-click the printer icon and then select  Device Web Page.
• HP Printer Utility (Mac OS X):  On the Printer Settings  panel, click Additional
Settings , and then click the  Open Embedded Web Server  button.
Embedded Web server pages
The embedded Web server contains pages that you can use to view product
information and change device settings. The pages also contain links to other e-
services.
Pages/buttonsContents
Home pageThe Home page provides links to many commonly
used functions.
Information pageShows status information about the device, its ink
supplies and usage, and a log of device events
(such as errors).
The device may display an approximation of the
number of pages that can be printed with the
existing supplies. This is only an approximation and
the actual number of pages you can print may vary
depending upon the images printed, print settings,
paper type, frequency of use, temperature, and
other factors. The approximation might change
dramatically from printed page to printed page and
is provided by HP for customer convenience. The
approximation is not a promise or guarantee of
future yield.
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							Pages/buttonsContents
Settings pageShows the settings that have been configured for
the device and gives you the ability to change
these settings. You can also save the settings and
restore them if the device loses the settings.
Networking pageShows network status and the network settings that
have been configured for the device. These pages
only appear if the device is connected to a network.
For more information, see 
Configure network options.
Bluetooth pageShows the Bluetooth settings that have been
configured for the device and gives you the ability
to change these settings.
Support and Order Supplies buttonsSupport  provides a number of support services.
Order Supplies  connects you to online ordering of
supplies.
Use the HP Device Manager (Mac OS X)
To open the HP Device Manager on a Macintosh computer
1. Click the HP Device Manager icon in the Dock.
NOTE: If the icon does not appear in the Dock, click the Spotlight icon on the
right side of the menu bar, type  HP Device Manager in the box, and then
click the  HP Device Manager  entry.
2.Select the device from the  Devices drop-down menu.
From here, you can check for software updates, configure more software options,
and perform maintenance procedures such as checking the ink levels for the ink
cartridges.
NOTE: On a Macintosh computer, the features available in the HP Device
Manager vary depending on the selected device.
Ink level warnings and indicators provide estimates for planning purposes only.
When you receive an ink alert message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to
replace cartridges until print quality becomes unacceptable.
TIP: When the HP Device Manager is opened, you can gain access to the
Dock menu shortcuts by selecting and holding the mouse button over the
appropriate icon for the HP Device Manager in the Dock.
Use the HP Printer Utility (Mac OS X)
The HP Printer Utility contains tools to configure print settings, calibrate the device,
order supplies online, and find Web site support information.
This section contains the following topics:
•
Open the HP Printer Utility
•
HP Printer Utility panels
(continued)
Use device management tools 123
 
						

							Open the HP Printer Utility
To open the HP Printer Utility from the HP Device Manager
1.Click on the  HP Device Manager  listed in the Dock.
2. Select  Maintain printer  from the Information and Settings menu.
3. Select the HP device and click the  Launch Utility.
HP Printer Utility panels
Information and Support panel
• Supplies Status:  Shows the information about currently installed ink cartridges.
• Supply Info:  Shows the ink cartridge replacement options.
• Device Information:  Displays information about the model and serial number.
This page contains information about the device and the supplies.
• Clean:  Guides you through cleaning the printheads.
• Align:  Guides you through aligning the printheads.
• HP Support:  Accesses the HP Web site where you can find support for the
device, register the device, and find information about returning and recycling used
printing supplies.
Understand the self-test report
Use the self-test report to view current device information and ink cartridge status.
Also use the self-test report to help  you troubleshoot problems with the device.
The self-test report also contains a log of recent events.
If you need to call HP, it is often useful to print the self-test report before calling.
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124 Configure and manage
 
						

							1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), the accessories that are
installed (such as the duplexer), and the number of pages printed from the trays
and accessories.
2. Ink Cartridge Status:  Shows the estimated ink levels (represented in graphical
form as gauges) and the part numbers and expiration dates of the ink cartridges.
NOTE: Ink level warnings and indicators provide estimates for planning
purposes only. When you receive a low-ink warning message, consider having
a replacement cartridge available to avoid possible printing delays. You do not
need to replace cartridges until prompted to do so.
3. Printhead Status:  Shows the status of the printhead health and the part numbers,
first-installation dates, and end-of-warranty dates of the printheads, as well as the
accumulated ink usage. The status options for the printhead are: good, fair, and
replace. If the status is “fair,” then the print quality must be monitored, but the
printhead does not need to replaced. If the status is “replace,” then the printhead
must be replaced. 
To print the Self-Test Report
• Device control panel:  Press Setup, select  Print Report, select  Self-Test Report,
and then press  OK.
• Toolbox (Windows):  Click the Services tab, and then click  Print a Test Page.
• HP Printer Utility (Mac OS X):  Click Device Information from the Information
and Support  panel, and then click  Print Configuration Page .
Understand the network configuration page
If the device is connected to a network, you can print a network configuration page to
view the network settings for the device. You can use the network configuration page
Understand the network configuration page 125
 
						

							to help troubleshoot network connectivity problems. If you need to call HP, it is often
useful to print this page before calling.
Network Configuration Page
1. General Information: Shows information about the current status and active
connection type of the network, and other information, such as the URL of the
embedded Web server.
2. 802.3 Wired:  Shows information about the active wired network connection, such
as the IP address, subnet mask, default gateway, as well as the hardware address
of the device.
3. 802.11 Wireless:  Shows information about the active wireless network connection,
such as the IP address, the communication mode, the network name,
authentication type, and signal strength.
4. Miscellaneous:  Shows information such as the total unicast broadcast packets
transmitted and received, and the administrator details.
• mDNS:  Shows information about the active Multicast Domain Name System
(mDNS) connection. mDNS services are typically  used on small networks for
IP address and name resolution (through UDP port 5353) where a
conventional DNS server is not used.
• SLP:  Shows information about the current Service Location Protocol (SLP)
connection. SLP is used by network management applications for device
management. The device supports SNMPv1 protocol on IP networks.
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126 Configure and manage