HP Officejet Pro 8500 User Manual
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5.At the prompt, enter a start time and date and a stop time and date. 6. Press OK. Fax Forwarding appears on the control-panel display. If the device loses power when Fax Forwarding is set up, it saves the Fax Forwarding setting and phone number. When power is restored to the device, the Fax Forwarding setting is still On. NOTE:You can cancel fax forwarding by pressing Cancel on the device control panel when the Fax Forwarding message is visible on the display, or you can select Off from the Fax Forwarding Black Only menu. Set the paper size for received faxes You can select the paper size for received faxes. The paper size you select should match what is loaded in your input tray. Faxes can be printed on letter, A4, or legal paper only. NOTE: If an incorrect paper size is loaded in the input tray when you receive a fax, the fax does not print and an error message appears on the display. Load letter, A4, or legal paper, and then press OK to print the fax. To set the paper size for received faxes from the device control panel 1. Press Setup. 2. Select Basic Fax Setup and then select Fax Paper Size. 3. Select an option, and then press OK. Set automatic reduction for incoming faxes The Automatic Reduction setting determines what the HP all-in-one does if it receives a fax that is too large for the default paper size. This setting is turned on by default, so the image of the incoming fax is reduced to fit on one page, if possible. If this feature is turned off, information that does not fit on the first page is printed on a second page. Automatic Reduction is useful when you receive a legal-size fax and letter-size paper is loaded in the input tray. To set automatic reduction from the device control panel 1. Press Setup. 2. Select Advanced Fax Setup and then select Automatic Reduction . 3. Select Off or On. 4. Press OK. Block junk fax numbers If you subscribe to a caller ID service through your phone provider, you can block specific fax numbers so the device does not print faxes received from those numbers. When an incoming fax call is received, the device compares the number to the list of junk fax numbers to determine if the call should be blocked. If the number matches a number in the blocked fax numbers list, the fax is not printed. (The maximum number of fax numbers you can block varies by model.) Receive a fax 87
NOTE:This feature is not supported in all countries/regions. If it is not supported in your country/region, Junk Fax Blocker Set Up does not appear in the Basic Fax Setup menu. NOTE:If no phone numbers are added in the Caller ID list, it is assumed that the user has not signed up for the Caller ID service with the phone company. Check with your local service provider for these services before using t\ he feature. This section contains the following topics: • Set the junk fax mode • Add numbers to the junk fax list • Remove numbers from the junk fax list • View a list of blocked fax numbers Set the junk fax mode By default, Block Junk Fax mode is turned On. If you do not subscribe to a caller ID service through your phone provider, or do not want to use this feature, you can turn off this setting. To set the junk fax mode ▲ Press the Junk Fax Blocker button, select the Block Junk Fax option, and then select On or Off. Add numbers to the junk fax list There are two ways to add a number to your junk list. You can select numbers from your caller ID history, or you can enter new numbers. The numbers in your junk list are blocked if Block Junk Fax mode is set to On. To select a number from the caller ID list 1. Press Setup. 2. Press Basic Fax Setup , and then press Junk Fax Blocker Setup . 3. Press Add number to Junk List , and then press Select Number. 4. Press the right arrow button to scroll through the numbers from which you have received faxes. When the number you want to block appears, press OK to select it. 5. When the Select Another? prompt appears, do one of the following: • If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. • If you are done, press No. To manually enter a number to block 1. Press Setup. 2. Press Basic Fax Setup , and then press Junk Fax Blocker Setup . 3. Press Add number to Junk List , and then press Enter Number. Chapter 8 88 Fax
4.Use the keypad to enter a fax number to block, and then press OK. Make sure you enter the fax number as it appears on the control-panel display, and not the fax number that appears on the fax header of the received fax. 5. When the Enter Another? prompt appears, do one of the following: • If you want to add another number to the list of junk fax numbers, press Yes, and then repeat step 4 for each number you want to block. • If you are done, press No. Remove numbers from the junk fax list If you no longer want to block a fax number, you can remove a number from your junk fax list. To remove numbers from the list of junk fax numbers 1. Press Setup. 2. Press Basic Fax Setup , and then press Junk Fax Blocker Setup . 3. Press Remove Number from Junk List . 4. Press the right arrow button to scroll through the numbers you have blocked. When the number you want to remove appears, press OK to select it. 5. When the Delete Another? prompt appears, do one of the following: • If you want to remove another number from the list of junk fax numbers, press Yes , and then repeat step 4 for each number you want to block. • If you are done, press No. View a list of blocked fax numbers You can view a list of blocked fax numbers from the embedded Web server, which requires a network connection, or by printing a report from the device control panel. To view a list of blocked numbers via the control panel 1. Press Setup. 2. Select Print Report and then select Junk Fax List. To view a list of blocked numbers via the embedded Web server ▲ Open the embedded Web server. For more information, see To open the embedded Web server. Click the Settings tab, select Junk Fax Blocker from the left pane. Receive faxes to your computer (Fax to PC and Fax to Mac) Use Fax to PC and Fax to Mac to automatically receive faxes and save faxes directly to your computer. With Fax to PC and Fax to Mac, you can store digital copies of your faxes easily and also eliminate the hassle of dealing with bulky paper files. Received faxes are saved as TIFF (Tagged Image File Format). Once the fax is received, you get an on-screen notification with a link to the folder where the fax is saved. Receive a fax89
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X is the senders information, Y is the date, and Z is the time that the fax was received. NOTE:Fax to PC and Fax to Mac are available for receiving black-and-white faxes only. Color faxes are printed instead of being saved to the computer. NOTE: This feature is only available for devices with the 2-line display. For devices with a color display you can perform a Fax to Network or Fax to Email functions. For more information, see HP Digital Solutions (some models only) Digital_Solutions. This section contains the following topics: • Fax to Pc and Fax to Mac requirements • Activate Fax to PC and Fax to Mac • Modify Fax to PC or Fax to Mac settings • Turn off Fax to PC or Fax to Mac Fax to Pc and Fax to Mac requirements • The administrator computer, the computer that activated the Fax to PC or Fax to Mac feature, must be on at all times. Only one computer can act as the Fax to PC or Fax to Mac administrator computer. • The destination folders computer or server, must be on at all times. The destination computer must also be awake, faxes will not be saved if the computer is asleep or in hibernate mode. • If you are using Windows, the HP Digital Imaging monitor in Windows Taskbar must be on at all times. • Paper must be loaded in the input tray. Activate Fax to PC and Fax to Mac Use the Fax to PC Setup Wizard to activate Fax to PC. The Fax to PC Setup Wizard can be started from the Solution Center or the Fax to PC Setup Wizard on the control panel. To set up Fax to Mac on Mac OS X, use the HP Setup Assistant, part of the HP Device Manager. To set up the Fax to PC from the Solution Center (Windows) 1. Open the Solution Center. For more information, see Use the HP Solution Center (Windows) . 2. Select Settings , and then select Fax to PC Setup Wizard . 3. Follow the onscreen instructions to set up Fax to PC. Chapter 8 90 Fax
To set up Fax to Mac 1.Click the HP Device Manager icon in the Dock. NOTE: If HP Device Manager is not in the Dock, click the Spotlight icon on the right side of the menu bar, type “HP Device Manager” in the box, and then click the HP Device Manager entry. 2. Follow the onscreen instructions in the setup assistant to create and share the network folder. The setup assistant automatically saves the configurations to the HP device. Also, you can configure up to 10 destination folders for each HP device. Modify Fax to PC or Fax to Mac settings You can update the Fax to PC settings from your computer at any time from the Fax settings page in the Solution Center. You can turn off Fax to PC and disable printing faxes from the device control panel. To modify settings from the device control panel 1. Press the (Setup) button, select Basic Fax Setup, and then Fax to PC. 2. Select the setting that you want to change. You can change the following settings: • View PC hostname : View the name of the computer that is set up to administer Fax to PC. • Turn Off : Turn off Fax to PC. NOTE:Use the Solution Center to turn on Fax to PC. •Disable Fax Print : Choose this option to print faxes as they are received. If you turn off printing, color faxes will still print. To modify Fax to PC settings from the Solution Center (Windows) 1. Open the Solution Center. For more information, see Use the HP Solution Center (Windows) . 2. Select Settings , and then select Fax Settings. 3. Select the Fax to PC Settings tab. 4. Make any changes to the settings you want to modify. Press OK . NOTE:Any changes you make will overwrite the original settings. Receive a fax 91
To modify Fax to Mac from the HP Setup Assistant 1.Click the HP Device Manager icon in the Dock. NOTE: If HP Device Manager is not in the Dock, click the Spotlight icon on the right side of the menu bar, type “HP Device Manager” in the box, and then click the HP Device Manager entry. 2. Follow the onscreen instructions in the setup assistant to create and share the network folder. The setup assistant automatically saves the configurations to the HP device. Also, you can configure up to 10 destination folders for each HP device. Turn off Fax to PC or Fax to Mac 1. Press the (Setup ) button, select Basic Fax Setup , and then Fax to PC 2. Select Disable Fax Print . Change fax settings After completing the steps in the getting started guide that came with the device, use the following steps to change the initial settings or to configure other options for faxing. This section contains the following topics: • Configure the fax header • Set the answer mode (Auto answer) • Set the number of rings before answering • Change the answer ring pattern for distinctive ring • Set the fax error correction mode • Set the dial type • Set the redial options • Set the fax speed • Set the fax sound volume Configure the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the software that you installed with the device. You can also set up the fax header from the device control panel, as described here. NOTE: In some countries/regions, the fax header information is a legal requirement. To set or change the fax header 1. Press Setup. 2. Press Basic Fax Setup , and then select Fax Header. Chapter 8 92 Fax
3.Enter your personal or company name, using the visual keyboard, and then press Done . 4. Enter your fax number by using the numeric keypad, and then press OK. To set or change the fax header via the embedded Web server ▲ Select the Settings tab, select Basic Fax Setup from the left pane, and then enter the Fax Header Name and Fax Number . Click the Apply button. Set the answer mode (Auto answer) The answer mode determines whether the device answers incoming calls. • Turn on the Auto Answer setting if you want the device to answer faxes automatically . The device answers all incoming calls and faxes. • Turn off the Auto Answer setting if you want to receive faxes manually. You must be available to respond in person to the incoming fax call if the device does not receive faxes. To set the answer mode to manual or automatic via the device control panel ▲ Press Auto Answer to turn the light on or off, as appropriate for your setup. When the Auto Answer light is on, the device answers calls automatically. When the light is off, the device does not answer calls. To set the answer mode to manual or automatic via the embedded Web server 1. Open the embedded Web server, click the Settings tab, and then click Basic Fax Setup in the left pane. 2. Select On or Off in the Auto Answer drop-down menu in the Other Basic Fax Settings section. Set the number of rings before answering If you turn on the Auto Answer setting, you can specify how many rings occur before incoming calls are automatically answered. The Rings to Answer setting is important if you have an answering machine on the same phone line and you want the answering machine to answer the phone before the device does. The number of rings to answer for the device should be greater than the number of rings to answer for the answering machine so that the incoming call will be answered by the answering machine before the device answers. For example, set your answering machine to a low number of rings and the device to answer in the maximum number of rings. (The maximum number of rings varies by country/region.) In this setup, the answering machine answers the call and the device monitors the line. If the device detects fax tones, it receives the fax. If the call is a voice call, the answering machine records the incoming message. To set the number of rings before answering via the device control panel 1. Press Setup. 2. Select Basic Fax Setup , and then select Rings to Answer . Change fax settings 93
3.Enter the appropriate number of rings by using the keypad, or press the left or right arrow button to change the number of rings. 4. Press OK to accept the setting. To set the number of rings before answering via the embedded Web server 1. Open the embedded Web server, click the Settings tab, click Basic Fax Setup in the left pane. 2. Select a number in the Rings-to-answer drop-down menu in the Other Basic Fax Settings section. Change the answer ring pattern for distinctive ring Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number is assigned a different ring pattern. You can set up the device to answer incoming calls that have a specific ring pattern. NOTE: Check with your local service provider for the above service before using the feature. If you connect the device to a line with distinctive ring, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the device detects the specified ring pattern, it answers the call and receives the fax. If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. NOTE: The HP fax cannot receive faxes when the main phone number is off the hook. To change the answer ring pattern for distinctive ring via the device control panel 1. Verify that the device is set to answer fax calls automatically. 2. Press Setup. 3. Select Advance Fax Setup , and then select Distinctive Ring. 4. Press the right arrow button to select an option, and then press OK. When the phone rings with the ring pattern assigned to your fax line, the device answers the call and receives the fax. To change the answer ring pattern for distinctive ring via the embedded Web server 1. Click the Settings tab, click Advanced Fax Setup in the left pane. 2. Select a ring pattern in the Distinctive Ring drop-down menu, and then click the Apply button Chapter 8 94 Fax
Set the fax error correction mode Typically, the device monitors the signals on the phone line while it is sending or receiving a fax. If it detects an error signal during the transmission and the error- correction setting is on, the device can request that a portion of the fax be resent. Turn off error correction only if you are having trouble sending or receiving a fax, and you want to accept the errors in the transmission. Turning off the setting might be useful when you are trying to send a fax to another country/region, when you receive a fax from another country/region, or if you are using a satellite phone connection. To set the fax error-correction mode via the device control panel ▲ Device control panel : Press FAX, select Advance Fax Setup menu, and then select Error correction mode . To set the fax error-correction mode via the embedded Web server 1. Embedded Web server : Click the Settings tab, and then click Advanced Fax Setup in the left pane. 2. Select On or Off in the Error Correction Mode drop-down menu. 3. Click the Apply button. Set the dial type Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is Tone. Do not change the setting unless you know that your phone line cannot use tone dialing. NOTE: The pulse-dialing option is not available in all countries/regions. To set the dial type via the device control panel ▲Device control panel : Press Setup, press Basic Fax Setup , and then use the Tone or Pulse Dialing option. To set the dial type via the embedded Web server 1. Embedded Web server (network connection): Click the Settings tab, and then click Basic Fax Setup in the left pane. 2. Make a selection in the Tone or Pulse Dialing drop-down menu. 3. Click the Apply button. Set the redial options If the device was unable to send a fax because the receiving fax machine did not answer or was busy, the device attempts to redial based on the settings for the busy- redial and no-answer-redia l options. Use the following procedure to turn the options on or off. • Busy redial : If this option is turned on, the device redials automatically if it receives a busy signal. The factory-set default for this option is ON. • No answer redial : If this option is turned on, the device redials automatically if the receiving fax machine does not answer. The factory-set default for this option is OFF. Change fax settings 95
To set the redial options via the device control panel ▲Device control panel : Press Setup, press Advanced Fax Setup , and then use the Busy Redial or No Answer Redial options. To set the redial options via the embedded Web server 1. Embedded Web server (network connection): Click the Settings tab, and then click Advanced Fax Setup in the left pane. 2. Make a selection in the Busy Redial and No Answer Redial drop-down menus. 3. Click the Apply button. Set the fax speed You can set the fax speed used to communicate between your device and other fax machines when sending and receiving faxes. The default fax speed is Fast. If you use one of the following, setting the fax speed to a slower speed might be required: • An Internet phone service • A PBX system • Fax over Internet Protocol (FoIP) • An integrated services digital network (ISDN) service If you experience problems sending and receiving faxes, you might want to try setting the Fax Speed setting to Medium or Slow . The following table provides the available fax speed settings. Fax speed settingFax speed Fastv.34 (33600 baud) Mediumv.17 (14400 baud) Slowv.29 (9600 baud) To set the fax speed from the device control panel 1. Press (Setup ). 2. Select Advanced Fax Setup , and then select Fax Speed. 3. Select an option using the arrow keys, and then press OK. To set the fax speed via the embedded Web server 1. Embedded Web server (network connection): Click the Settings tab, and then click Basic Fax Setup in the left pane. 2. Make a selection in the Fax Speed drop-down menu. 3. Click the Apply button. Chapter 8 96 Fax