HP Officejet Pro 8500 User Manual

							Set the fax sound volume
Use this procedure to increase or decrease the volume of the fax sounds.
To set the fax sound volume via the device control panel
▲ Press  Setup, select  Fax Sound Volume , and then use the arrow keys to increase
or decrease the volume. Press  OK to select the volume.
To set the fax sound volume via the embedded Web server
1. Embedded Web server  (network connection): Click the  Settings tab, and then
click  Basic Fax Setup  in the left pane.
2. Make a selection in the  Fax Sound Volume drop-down menu.
3. Click the  Apply button.
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial
those numbers quickly by using the device control panel.
This section contains the following topics:
•
Set up fax numbers as speed-dial entries or groups
•
Print and view a list of speed-dial entries
Set up fax numbers as speed-dial entries or groups
You can store fax numbers or groups of fax numbers as speed-dial entries.
This section contains the following topics:
•
Set up speed-dial entries
•
Set up a speed-dial group
Set up speed-dial entries
• Embedded Web server (network connection) : Open the embedded Web server,
click the  Settings  tab, and then click  Fax Speed-dial in the left pane.
◦ To add an entry: Type the required information in the fields in the  Fax Speed-
Dial Entry  section.
◦ To edit an entry: Click the  Edit link beside the entry in the Fax Speed-dial List
section.
◦ To remove an entry: Select one or more entries in the  Fax Speed-dial List
section, and then click the  Delete icon.
• HP Photosmart Software (Windows): Open the HP Photosmart Software and
follow the instructions in the onscreen Help.
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							•HP Device Manager (Mac OS X) : Launch HP Device Manager , click Information
and Settings , and then select  Fax Speed Dial Settings  from the drop-down list.
• Device control panel : Press Setup, and then select the  Speed Dial Setup option.
◦ To add or change an entry: Select  Individual Speed Dial or Group Speed
Dial  and press the arrow keys to move to an unused entry number, or type a
number on the keypad. Type the fax number, and then press  OK. Include any
pauses or other required numbers, such as  an area code, an access code for
numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
Type the name, and then press  OK.
◦ To delete one entry or all entries: Select  Delete Speed Dial, press the arrow
keys to highlight the speed-dial entry that you want to delete, and then press  OK.
Set up a speed-dial group
If you send information to the same group of fax numbers on a regular basis, you can
set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry
for a group can be associated with a speed-dial button on the device control panel.
A group member must be a member of the  speed-dial list before you can add the
member to a speed-dial group. You can add up to 48 fax numbers to each group (with
up to 55 characters for each fax number).
• Embedded Web server (network connection):  Open the embedded Web server,
click the  Settings  tab, and then click  Fax Speed-dial in the left pane. Click the link
that contains the number for the entry (for example,  26-50) in the  Fax Speed-dial
List .
◦ To add a group, in the  Fax Speed-dial List, click the New Group  button, and
then select the individual entries from the selection. Enter the appropriate
group information and click  Apply.
◦ To edit a group: Click the  Edit link beside the group in the  Fax Speed-dial List
section.
◦ To remove a group: Select one or more groups in the  Fax Speed-dial List
section, and then click the  Delete icon.
◦ Click  Apply  when you are finished.
• HP Photosmart Software (Windows): Open the HP Photosmart Software and
follow the instructions in the onscreen Help.
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							•HP Device Manager (Mac OS X) : Launch HP Device Manager , click Information
and Settings , and then select  Fax Speed Dial Settings  from the drop-down list.
• Device control panel : PressSetup, and then select the  Speed Dial Setup option.
◦ To add a group: Select  Group Speed Dial, select an unassigned speed-dial
entry, and then press  OK. Select a speed-dial entry, and then press  OK to
select it. Repeat this step to add additional speed-dial entries to this group.
When finished, select the  Done Selecting option, and then press  OK. Use the
visual keyboard to enter a group speed-dial name, and then press  Done.
◦ To add entries to a group: Select  Group Speed Dial, select the group speed-
dial entry that you want to change, and then press OK . Select a speed-dial
entry (a check mark appears next to the speed-dial entry). Repeat this step to
add additional speed-dial entries to this group. When finished, press the  Done
Selecting , and then press  OK. Press  Done at the  Group Name  screen.
◦ To delete a group: Select  Delete Speed Dial, select the speed-dial entry that
you want to delete, and then press  OK.
Print and view a list of speed-dial entries
You can print or view a list of all of the speed-dial entries that have been set up. Each
entry in the list contains the following information:
• Speed-dial number
• Name associated with the fax number or group of fax numbers
• For the fax speed-dial list, the fax number (or all of the fax numbers for a group)
This section contains the following topics:
•
View a list of speed-dial entries
•
To print a list of speed-dial entries
View a list of speed-dial entries
• HP Device Manager (Mac OS X) : Launch HP Device Manager , click Information
and Settings , and then select  Fax Speed Dial Settings  from the drop-down list.
• HP Photosmart Software (Windows): Open the HP Photosmart Software and
follow the instructions in the onscreen Help.
• Control Panel: Press 
 (Setup ), select  Speed Dial Setup , and then select Print
Speed Dial List .
• Embedded Web server (network connection) : Open the embedded Web server,
click the  Settings  tab, and then click  Fax Speed-dial in the left pane.
To print a list of speed-dial entries
Embedded Web server (network connection):  Open the embedded Web server,
click the  Settings  tab, and then click  Fax Speed-dial in the left pane. Click the link
that contains the number for the entry (for example,  26-50) in the  Fax Speed-dial List .
Click the  Print button.
Set up speed-dial entries 99
 
						

							Fax over Internet Protocol (FoIP)
You can subscribe to a low-cost phone service that allows you to send and receive
faxes with your device by using the Internet. This method is called Fax over Internet
Protocol (FoIP). You probably use a  FoIP service (provided by your telephone
company) if you do one of the following:
• Dial a special access code along with the fax number
• Have an IP converter box that connects to the Internet and provides analog phone ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the
port labeled  1-LINE on the device. This means that your connection to the Internet
must be done either through a converter box (which supplies regular analog phone
jacks for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33600bps). If you experience problems sending and
receiving faxes while using an Internet fax  service, use a slower fax speed. You can
do this by changing the  Fax Speed setting from  High (the default) to  Medium. For
information on changing this setting, see 
Set the fax speed .
NOTE: If you have questions about internet/digital faxing, contact your internet
faxing services support department or your local service provider for further
assistance.
Test fax setup
You can test your fax setup to  check the status of the device and to make sure it is set
up properly for faxing. Perform this test after you have completed setting up the device
for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report
for information on how to fix the problem, and then rerun the test.
To test fax setup via the device control panel
1. Set up the device for faxing according to your particular home or office setup
instructions.
2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the
input tray before starting the test.
3. From the device control panel, press 
 (Setup ).
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							4.Select  Tools, and then select  Run Fax Test.
The device displays the status of the test on the display and prints a report.
5. Review the report.
• If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause problems faxing.
• If the test fails, review the report for more information on how to fix any problems found.
To set the dial type via the embedded Web server
1. Set up the device for faxing according to your particular home or office setup
instructions.
2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the
input tray before starting the test.
3. Embedded Web server  (network connection): Click the  Settings tab, and then
click  Device Services  in the left pane.
4. Select  Run Fax Test  in the Test Device Features  drop-down menu.
5. Click the  Run Test  button.
Use reports
You can set up the device to print error reports and confirmation reports automatically
for each fax you send and receive. You  can also manually print system reports as
required; these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control-panel display after each transaction.
NOTE: If the reports are not legible, you can check the estimated ink levels from
the control panel or HP Solution Center.
NOTE:  Ink level alerts and indicators provide estimates for planning purposes
only. When you receive a low-ink or out-of-ink alert, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace
the ink cartridges until print quality becomes unacceptable.
NOTE: Ensure that the ink cartridges and printheads are in good condition to
enable for report printing.
This section contains the following topics:
•
Print fax confirmation reports
•
Print fax error reports
•
Print and view the fax log
•
Clear the fax log
•
Print the details of the last fax transaction
•
Print a Caller ID History Report
Use reports 101
 
						

							Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either  On Fax
Send  or Send & Receive .
The default fax confirmation setting is  Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each
transaction.
To enable fax confirmation via the device control panel
1. Press  Setup.
2. Select  Print Report , and then Fax Confirmation .
3. Select one of the following, and then press  OK.
OffDoes not print a fax confirmation report when you send and receive
faxes successfully. This is the default setting.
On Fax SendPrints a fax confirmation report for every fax you send.
On Fax ReceivePrints a fax confirmation report for every fax you receive.
Send & ReceivePrints a fax confirmation report for every fax you send and receive.
TIP: If you choose  On Fax Send or  Send & Receive, and scan your fax to
send from memory, you can include an image of the first page of the fax on the
Fax Sent Confirmation  report. Press Setup, press  Fax Confirmation , and
then press  On Fax Send  again. Select  On from the Image on Fax Send
Report  menu.
To enable fax confirmation via the embedded Web server
1. Embedded Web server  (network connection): Click the  Settings tab, and then
click  Advanced Fax Setup in the left pane.
2. Make a selection in the  Fax Confirmation drop-down menu.
3. Click the  Apply button.
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							Print fax error reports
You can configure the device so that it automatically prints a report when there is an
error during transmission or reception.
To set the device to print fax error reports automatically via the device control
panel
1. Press  Setup.
2. Press  Print Report , and then select  Fax Error Report .
3. Select one of the following, and then select  OK.
Send & ReceivePrints whenever a fax error occurs. This is the default setting.
OffDoes not print any fax error reports.
On Fax SendPrints whenever a transmission error occurs.
On Fax ReceivePrints whenever a receiving error occurs.
To set the device to print fax  error reports automatically via the embedded Web
server
1. Embedded Web server  (network connection): Click the  Settings tab, and then
click  Advanced Fax Setup  in the left pane.
2. Make a selection in the  Fax Error Report drop-down menu.
3. Click the  Apply button.
Print and view the fax log
The logs list faxes that have been sent from the device control panel and all faxes that
have been received.
You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
To view the fax log from the HP Solution Center software
1.At the computer, open the HP Solution Center software. For more information, see
Use the HP photo and imaging software .
2. See the onscreen Help for the HP Solution Center software for further instructions.
The log lists faxes that have been sent from the device control panel and the HP
Solution Center software and all faxes that have been received.
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							To print the fax log from the device control panel
1.On the device control panel, press  Setup.
2. Press the arrow key to move down to  Print Report, and then press OK.
3. Press the arrow key to move down to  Fax Log, and then press  OK.
4. Press  OK again to print the log.
To view the fax log from the embedded Web server
▲ On the  Information  tab, click Log in the left pane, then click the  Fax Log sub-tab.
Clear the fax log
Use the following steps to clear the fax log.
To clear the fax log via the device control panel
1.On the device control panel, press  Setup.
2. Press the arrow key to move down to  Tools, and then press  OK.
3. Press the arrow key to move down to  Clear Fax Log, and then press  OK.
To clear the fax log via the embedded Web server
1. Embedded Web server  (network connection): Click the  Settings tab, and then
click  Fax options  in the left pane.
2. Click the  Clear button in the Clear Fax Logs  section.
Print the details of the last fax transaction
The Last Fax Transaction report prints the details of the last fax transaction to occur.
Details include the fax number, number of pages, and the fax status.
To print the Last Fax Transaction report
1.On the device control panel, press  Setup.
2. Press the arrow key to move down to  Print Report, and then press OK.
3. Press the arrow key to move down to  Last Transaction, and then press OK .
Print a Caller ID History Report
Use the following procedure to print a list of Caller ID fax numbers.
To print a Caller ID History Report
1.Press  Setup, select  Printer Report , and then select  Caller ID History Report .
2. Press  OK.
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							Cancel a fax
You can cancel a fax you are sending or receiving at any time.
To cancel a fax
▲Press  Cancel  on the device control panel to stop a fax you are sending or
receiving. If the device does not stop faxing, press  Cancel again.
The device prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
To cancel a number you are dialing
▲ Press  Cancel  to cancel a number you are currently dialing.
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