HP Officejet Pro 8500 User Manual
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Choose the installation option for the type of network you have: Network SituationSetup Type Peer to peer and network connectionEach computer connects to the device using a wired or wireless network connection. There is no dedicated print server. Install the software on the computers that will be using the device. For more information, see Installthe device on a network. 1. Client computer A 2. HP device 3. Client computer B 4. Network server 5. Router/hub Locally shared deviceOne computer is used as a print server (Client A). The device is connected to the computer directly with a USB cable. Client A shares the device. Client B is able to install the shared device and print to this device. Client computers can only print from the device.Install the device software on the server, and then install the device software on the client computers. For more information see Install the device on a network and Installthe device software on client computers . 1. Client computer A 2. USB connection 3. HP device 4. Client computer B 5. Network server 6. Router/hub Server connectionThe network server is used as a print server, and the device is connected directly with a USB cable. The installed device is shared. Other computers on the network can install the shared device. The administrator is able to monitor the device from the network server. Client computers can only print from the device. Install the device software on the server, and then install the device software on the client computers. For more information see Install the device on a network and Installthe device software on client computers . 1. Network Server 2. USB connection 3. HP device 4. Client computer A 5. Client computer B 6. Router/hub Configure the device (Windows) 157
•Client/server network: If your network has a computer acting as a dedicated print server, install the device software on the server, and then install the device software on the client computers. For more information see Install the device on a network and Install the device software on client computers . This method does not allow you to share the full functionality of the device. Client computers can only print from the device. • Peer-to-peer network: If you have a peer-to-peer network (a network without a dedicated print server), install the software on the computers that will be using the device. For more information, see Install the device on a network . In addition, you can connect to a network printer on both types of networks by using the Add Printer wizard in Windows. For more information, see Install the printer driver using Add Printer. This section contains the following topics: • Install the device on a network • Install the device software on client computers • Install the printer driver using Add Printer • Install the device in a pure IPv6 network environment Install the device on a network Use the following steps to install the device software in the following networking scenarios: You have a peer-to-peer network (a network without a dedicated print server) 1. Remove the protective cover from the devices network port and connect the device to the network. 2. Insert the Starter CD into the CD drive. The CD menu starts automatically. If the CD menu does not start automatically, browse to the CD drive of the computer and double-click Setup.exe. 3. On the CD menu, click Install, and then follow the onscreen instructions. 4. On the Connection Type screen, select Network/Wireless Device , and then click Next . 5. Follow the onscreen instructions to complete the installation. NOTE: To share the device with Windows client computers, see Install the device software on client computers and Share the device on a locally shared network. Install the device software on client computers After printer drivers are installed on the computer that is acting as the print server, the printing functionality can be shared. Individual Windows users who want to use the network device must install the software on their computers (clients). Chapter 10 158 Configure and manage
A client computer can connect to the device in the following ways: • In the Printers folder, double-click the Add Printer icon and follow the instructions for a network installation. For more information, see Install the printer driver using Add Printer . • On the network, browse to the device and drag it to your Printers folder. • Add the device and install the software from the INF file on your network. On the Starter CD, the INF files are stored in the root directory of the CD. Install the printer driver using Add Printer 1. Click Start, point to Settings, and then click Printers or Printers and Faxes . - Or - Click Start, click Control Panel , and then double-click Printers. 2. Double-click Add Printer, and then click Next. 3. Select Network Printer or Network Printer Server . 4. Click Next. 5. Do one of the following: Type in the network path or queue name of the shared device, and then click Next . Click Have Disk when prompted to select the device model. Click Next and locate the device in the list of shared printers. 6. Click Next and follow the onscreen instructions to complete the installation. Install the device in a pure IPv6 network environment If you are connecting the device to a Windows XP or a Windows Vista computer on a pure IPV6 network, follow these instructions to install the printer driver. NOTE: If you attempt to install the device software from the Starter CD, you will not be able to find the device and complete the software setup. NOTE: In pure IPv6 network environment, only the printer driver and Digital Direct Filing are available. Other device software features such as Toolbox and Solution Center will not be available. NOTE: When you are operating in an IPv6 network, the display will not show any wireless connection and it will show No Link when you view the Network Wireless summary. To view the wireless network settings, print a Network Configuration page. For more information, see Understand the network configuration page . To install the printer driver on Windows XP 1.Connect the HP device to your network. 2. Install the HP Standard TCP/IP port monitor from the util\ipv6 folder on the Starter CD. NOTE: Click Next, if you see a dialog stating that the device cannot be identified. 3. Print a network configuration page from the device to obtain the IP address. For more information, see Understand the network configuration page . Configure the device (Windows) 159
4.In the Windows Add Print Wizard, create a local printer and select HP Standard TCP/IP Port. 5. When prompted, type the Stateless IPv6 address of the HP device printed on the Network configuration page. For example, 2001:DB8:1::4A50:33GFF:FE32:3333. NOTE: The device status is not available in pure IPv6 network environment running Windows XP. To install the printer driver on Windows Vista 1. Click Start and then Network. 2. Right-click on the device you are installing, and then click Install. 3. When prompted for the printer driver, select the root level of the Starter CD. Configure the device (Mac OS X) You can use the device with a single Macintosh computer by using a USB cable, or you can share it among other users on a network. This section contains the following topics: • Install the software for network or direct connection • Share the device on a locally shared network Install the software for network or direct connection To install the software for a direct connection 1. Connect the device to your computer with a USB cable. 2. Insert the Starter CD into the CD drive. 3. Double-click HP Installer and follow the onscreen instructions. 4. If necessary, share the device with other Macintosh computer users. •Direct connection: Share the device with the other Macintosh computer users. For more information, see Share the device on a locally shared network . • Network connection: Individual Macintosh computer users who want to use the device on the network must install the device software on their computers. To install the software for a network connection 1. Remove the protective cover from the devices network port and connect the device to the network. 2. Insert the Starter CD into the CD drive. 3. Double-click HP Installer, and then follow the onscreen instructions. 4. On the Connection Type screen, select Wired network/Wireless , and then click Next . 5. Follow the onscreen instructions to complete the installation. Chapter 10 160 Configure and manage
Share the device on a locally shared network When you connect the device directly, you can share it with other computers using a simple form of networking known as Printer Sharing. Use this Printer Sharing only in small groups or when usage is low. The connected computer runs slower when many users print to the device. Basic requirements for sharing in the Mac OS X environment include the following items: • The Macintosh computers must be communicating on the network using TCP/IP,and they must have IP addresses. (AppleTalk is not supported.) • The device that is being shared must be connected to a built-in USB port on the host Macintosh computer. • Both the host Macintosh computer and the client Macintosh computers that are using the shared device must have the driver or PPD for the device that is installed. (You can run the installation program to install the device sharing software and associated Help files.) For more information about USB device sharing, see the support information on the Apple Web site ( www. apple.com ) or the Apple Macintosh Help on the computer. NOTE:Printer Sharing is supported in Mac OS X v.10.4 and higher. NOTE:Printer Sharing must be enabled on the host and client computers. Open System Preferences , select Sharing , and then click Printer Sharing . To share the device among computers running Mac OS X 1. Turn on printer sharing on all Macintosh computers (host and clients) that are connected to the printer. 2. Open System Preferences , click Print & Fax , select the printer you want to share from the list on the left, and then check Share this printer. 3. To print from the other Macintosh computers (the clients) on the network, do the following: a. Click File, and then select Page Setup in the document you want to print. b . In the drop-down menu next to Format for, select Shared Printers , and then select your device. c . Select the Paper Size, and then click OK. d . In the document, click File, and then select Print. e . From the drop-down menu next to Printer, select Shared Printers , and then select your device. f . Make additional settings, if necessary, and then click Print. Configure the device (Mac OS X) 161
Set up the device for wireless communication (some models only) You can set up the device for wireless communication in the following ways: Setup methodInfrastructure wireless communicationAd hoc wireless communication Device control panel (recommended) Network Toolbox NOTE:If you encounter problems, see Solve wireless problems . Make sure the device is not connected to the network by a network cable. The sending device must have built-in 802.11 capabilities or an 802.11 wireless card installed. The device and the computers that use it must be on the same subnet. Before installing the device software, you may wish to find out the settings of your network. Obtain the information from your system administrators, or complete the following tasks: • Obtain your networks network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the networks wireless access point (WAP) or the computers network card. • Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP). • Find out the security password or encryption key of the wireless device. This section contains the following topics: • Understand 802.11 wireless network settings • To set up wireless communication using the installer (Windows) • To set up wireless communication using the installer (Mac OS X) • To set up wireless communication using the device control panel with wireless setup wizard • Connect the device using an ad hoc wireless network connection • To turn off wireless communication • Configure your firewall to work with HP devices • Change the connection method • Guidelines for ensuring wireless network security Understand 802.11 wireless network settings Network name (SSID) By default, the device looks for the wireless network name or SSID named hpsetup. Your network may have a different SSID. Chapter 10 162 Configure and manage
Communication mode There are two communication mode options: •Ad hoc: On an ad hoc network, the device is set to ad hoc communication mode and communicates directly with other wireless devices without the use of a WAP. All devices on the ad hoc network must fulfill the following requirements: ◦ Be 802.11 compatible ◦ Have ad hoc as the communication mode ◦ Have the same network name (SSID) ◦ Be on the same subnet and same channel ◦ Have the same 802.11 security settings • Infrastructure (recommended): On an infrastructure network, the device is set to infrastructure communication mode and communicates with other devices on the network, whether the devices are wired or wireless, through a wireless access point, such as a wireless router. Access points commonly act as routers or gateways on small networks. Security settings NOTE: For the available settings for the device, see Understand the network configuration page. For more information on wireless security, visit www.wifi.org . • Network authentication: The devices factory default setting is Open, which does not require security for authorization or encryption. The other possible values are OpenThenShared , Shared, and WPA-PSK (Wi-Fi ® Protected Access Pre-Shared Key). WPA increases the level of over-the-air data protection and access control on existing and future Wi-Fi networks. It addresses all known weaknesses of WEP, the original native security mechanism in the 802.11 standard. WPA2 is the second generation of WPA security; it provides enterprise and consumer Wi-Fi users with a high level of assurance that only authorized users can access their wireless networks. • Data encryption: ◦Wired Equivalent Privacy (WEP) provides security by encrypting data sent over radio waves from one wireless device to another wireless device. Devices on a WEP-enabled network use WEP keys to encode data. If your network uses WEP, you must know the WEP key(s) it uses. ◦ WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption. ◦ WPA2 provides a new encryption scheme, the Advanced Encryption Standard (AES). AES is defined in counter cipher-block chaining mode (CCM) and supports the Independent Basic Service Set (IBSS) to enable security between client workstations operating in ad hoc mode. To set up wireless communication using the installer (Windows) NOTE: For this method, you will need to have a wireless network set up and running. You will also need a USB cable. Do not attach the USB cable until prompted by the installer. Set up the device for wireless communication (some models only) 163
1.Save any open documents. Close any applications that are running on your computer. 2. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD menu does not start automatically, double-click the setup icon on the Starter CD. 3. On the CD menu, click Install Network/Wireless Device , and then follow the onscreen instructions. NOTE: If the firewall software on your computer displays any messages during the installation, select the Always permit/Allow option in the messages. Selecting this option allows the software to install successfully on your computer. 4. When prompted, temporarily connect the USB wireless setup cable. 5. Follow the onscreen instructions to complete the installation. 6. Disconnect the USB wireless setup cable when prompted. To set up wireless communication using the installer (Mac OS X) 1.Connect a USB wireless setup cable to the port on the back of the HP device and then to any USB port on the computer. 2. Place the Starter CD into the computer. 3. Double-click the HP Installer icon on the Starter CD, and then follow the onscreen instructions. 4. Disconnect the USB wireless setup cable when prompted. To set up wireless communication using the device control panel with wireless setup wizard The Wireless Setup Wizard provides an easy way to set up and manage a wireless connection to your device. NOTE: To use this method, you must have a wireless network set up and running. 1.Set up the device hardware (see the setup poster that came with your device). 2. On the device control panel, press (Setup). 3. Select Network . 4. Select Wireless Setup Wizard . 5. Follow the display instructions to complete the setup. NOTE: After you have made a connection, install the software if you have not done so already. Chapter 10 164 Configure and manage
Connect the device using an ad hoc wireless network connection Method 1 1.Turn on wireless in your computer and in the device. 2. On your computer: a. Click Start, point to Settings, and then click Network Connections . - Or – Click Start, point to Control Panel , and then double click Network Connections . b . Double click the Wireless Network Connection icon. c . On the General tab, click View Wireless Devices . d . Choose a wireless device and connect to the network name (SSID) hpsetup (This network name is the default, ad hoc network that is created by the HP device). NOTE: If your HP device was previously configured for a different network, you can restore the network defaults to enable the device to use “hpsetup“. To restore the network defaults complete the following steps: Reset the administrator password and network settings: Select Setup, select Network , and then select Restore Network Defaults . For more information, see General troubleshooting tips and resources . To turn off wireless communication Device control panel: Press Setup, then select Network Menu , then select Wireless Radio , and then select either On or Off. Configure your firewall to work with HP devices A personal firewall, which is security software running on your computer, can block network communication between your HP device and your computer. The firewall might be preventing communication, if you encounter these problems: • Printer not found when installing HP software • Unable to print, print job stuck in queue or printer goes offline • Scan communication errors or scanner busy messages • Unable to see printer status on your computer The firewall might be preventing your HP device from notifying computers on your network where it can be found. If the HP software cannot find the HP device during installation (and you know the HP device is on the network), or you have already successfully installed HP software and experience problems, try the following: 1. If you are using a computer running Windows, in the firewall configuration utility, look for an option to trust computers on the local subnet (sometimes called the “scope“ or “zone“). By trusting all computers on the local subnet, computers and devices in your home can communicate with each other while still being protected from the Internet. This is the easiest approach to use. 2. If you do not have the option to trust computers on the local subnet, add incoming UDP port 427 to your firewall’s list of allowed ports. Set up the device for wireless communication (some models only) 165
NOTE:Not all firewalls require you to differentiate between incoming and outgoing ports, but some do. Another common problem is that HP software is not trusted by your firewall to access the network. This can happen if you answered “block“ to any firewall dialog boxes that appeared when you installed the HP software. If this occurs, and if you are using a computer running Windows, check that the following programs are in your firewall’s list of trusted applications; add any that are missing. • hpqkygrp.exe , located in C:\program files\HP\digital imaging\bin • hpqscnvw.exe , located in C:\program files\HP\digital imaging\bin • hpqste08.exe , located in C:\program files\HP\digital imaging\bin • hpqtra08.exe , located in C:\program files\HP\digital imaging\bin • hpqthb08.exe , located in C:\program files\HP\digital imaging\bin NOTE:Refer to your firewall documentation on how to configure the firewall port settings and how to add HP files to the “trusted“ list. NOTE: Some firewalls continue to cause interference even after you disable them. If you continue to have problems after configuring the firewall as described above and if you are using a computer running Windows, you might need to uninstall the firewall software in order to use the HP device over the network. Change the connection method If you have installed the software and connected your HP device using a USB or Ethernet cable, you can change to a wireless connection any time you want. Change from a USB connection to a wireless connection (Windows) 1. Select Start, Programs , HP, select your device, and then select Change Connection Method . 2. Press Add a Device . 3. Follow the onscreen instructions and remove the USB cable when prompted. Change from a USB connection to a wireless connection (Mac OS X) 1. Click the HP Device Manager icon on the Dock or in the Hewlett Packard folder in the Applications folder. 2. From the Information and Settings list, select Network Printer Setup Utility . 3. Follow the onscreen instructions to configure the network settings. Change from an Ethernet connection to a wireless connection NOTE: For Ethernet-enabled HP devices only. 1.Open the embedded Web server (EWS). For more information, see Use the Embedded Web server . 2. Click the Networking tab, and then click Wireless (802.11) in the left pane. 3. On the Wireless Setup tab, press Start Wizard . Chapter 10 166 Configure and manage