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HP Officejet Pro 8500 User Manual

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    							Choose the installation option for the type of network you have:
    Network SituationSetup Type
    Peer to peer and network connectionEach computer connects to the device using
    a wired or wireless network connection. There
    is no dedicated print server. Install the
    software on the computers that will be using
    the device. For more information, see 
    Installthe device on a network.
    1. Client computer A
    2. HP device
    3. Client computer B
    4. Network server
    5. Router/hub
    Locally shared deviceOne computer is used as a print server (Client
    A). The device is connected to the computer
    directly with a USB cable. Client A shares the
    device. Client B is able to install the shared
    device and print to this device. Client
    computers can only print from the
    device.Install the device software on the
    server, and then install the device software on
    the client computers. For more information
    see 
    Install the device on a network  and Installthe device software on client computers .
    1. Client computer A
    2. USB connection
    3. HP device
    4. Client computer B
    5. Network server
    6. Router/hub
    Server connectionThe network server is used as a print server,
    and the device is connected directly with a
    USB cable. The installed device is shared.
    Other computers on the network can install
    the shared device. The administrator is able
    to monitor the device from the network server.
    Client computers can only print from the
    device. Install the device software on the
    server, and then install the device software on
    the client computers. For more information
    see 
    Install the device on a network  and Installthe device software on client computers .
    1. Network Server
    2. USB connection
    3. HP device
    4. Client computer A
    5. Client computer B
    6. Router/hub
    Configure the device (Windows) 157
     
    						
    							•Client/server network:  If your network has a computer acting as a dedicated print
    server, install the device software on the server, and then install the device
    software on the client computers. For more information see 
    Install the device on a
    network  and Install the device software on client computers . This method does not
    allow you to share the full functionality  of the device. Client computers can only
    print from the device.
    • Peer-to-peer network:  If you have a peer-to-peer network (a network without a
    dedicated print server), install the software on the computers that will be using the
    device. For more information, see 
    Install the device on a network .
    In addition, you can connect to a network  printer on both types of networks by using
    the  Add Printer  wizard in Windows. For more information, see 
    Install the printer driver
    using Add Printer.
    This section contains the following topics:
    •
    Install the device on a network
    •
    Install the device software on client computers
    •
    Install the printer driver using Add Printer
    •
    Install the device in a pure IPv6 network environment
    Install the device on a network
    Use the following steps to install the device software in the following networking
    scenarios:
    You have a peer-to-peer network (a  network without a dedicated print server)
    1. Remove the protective cover from the devices network port and connect the
    device to the network.
    2. Insert the Starter CD into the CD drive. The CD menu starts automatically. If the
    CD menu does not start automatically, browse to the CD drive of the computer and
    double-click  Setup.exe.
    3. On the CD menu, click  Install, and then follow the onscreen instructions.
    4. On the  Connection Type  screen, select Network/Wireless Device , and then click
    Next .
    5. Follow the onscreen instructions to complete the installation.
    NOTE: To share the device with Windows client computers, see Install the device
    software on client computers  and Share the device on a locally shared network.
    Install the device software on client computers
    After printer drivers are installed on the computer  that is acting as the print server, the
    printing functionality can be shared. Individual Windows users who want to use the
    network device must install the software on their computers (clients).
    Chapter 10
    158 Configure and manage
     
    						
    							A client computer can connect to the device in the following ways:
    • In the Printers folder, double-click the Add Printer icon and follow the instructions
    for a network installation. For more information, see 
    Install the printer driver using
    Add Printer .
    • On the network, browse to the device and drag it to your Printers folder.
    • Add the device and install the software from the INF file on your network. On the Starter CD, the INF files are stored in the root directory of the CD.
    Install the printer driver using Add Printer
    1. Click  Start, point to  Settings, and then click  Printers or Printers and Faxes .
    - Or -
    Click  Start, click  Control Panel , and then double-click  Printers.
    2. Double-click  Add Printer, and then click  Next.
    3. Select  Network Printer  or Network Printer Server .
    4. Click  Next.
    5. Do one of the following:
    Type in the network path or queue name of the shared device, and then click Next .
    Click  Have Disk  when prompted to select the device model.
    Click  Next and locate the device in the list of shared printers.
    6. Click  Next and follow the onscreen instructions to complete the installation.
    Install the device in a pure IPv6 network environment
    If you are connecting the device to a Windows  XP or a Windows Vista computer on a
    pure IPV6 network, follow these instructions to install the printer driver.
    NOTE: If you attempt to install the device software from the Starter CD, you will
    not be able to find the device and complete the software setup.
    NOTE: In pure IPv6 network environment, only the printer driver and Digital Direct
    Filing are available. Other device software features such as Toolbox and Solution
    Center will not be available.
    NOTE: When you are operating in an IPv6 network, the display will not show any
    wireless connection and it will show No Link when you view the Network Wireless
    summary. To view the wireless network settings, print a Network Configuration
    page. For more information, see 
    Understand the network configuration page .
    To install the printer driver on Windows XP
    1.Connect the HP device to your network.
    2. Install the HP Standard TCP/IP port monitor from the util\ipv6 folder on the Starter
    CD.
    NOTE: Click Next, if you see a dialog stating that the device cannot be
    identified.
    3. Print a network configuration page from the device to obtain the IP address. For
    more information, see 
    Understand the network configuration page .
    Configure the device (Windows) 159
     
    						
    							4.In the Windows Add Print Wizard, create a local printer and select HP Standard
    TCP/IP Port.
    5. When prompted, type the Stateless IPv6 address of the HP device printed on the
    Network configuration page. For example, 2001:DB8:1::4A50:33GFF:FE32:3333.
    NOTE: The device status is not available in pure IPv6 network environment
    running Windows XP.
    To install the printer driver on Windows Vista
    1. Click  Start and then  Network.
    2. Right-click on the device you are installing, and then click  Install.
    3. When prompted for the printer driver, select the root level of the Starter CD.
    Configure the device (Mac OS X)
    You can use the device with a single  Macintosh computer by using a USB cable, or
    you can share it among other users on a network.
    This section contains the following topics:
    •
    Install the software for network or direct connection
    •
    Share the device on a locally shared network
    Install the software for network or direct connection
    To install the software for a direct connection
    1. Connect the device to your computer with a USB cable.
    2. Insert the Starter CD into the CD drive.
    3. Double-click  HP Installer and follow the onscreen instructions.
    4. If necessary, share the device with other Macintosh computer users.
    •Direct connection:  Share the device with the other Macintosh computer
    users. For more information, see 
    Share the device on a locally shared network .
    • Network connection:  Individual Macintosh computer users who want to use
    the device on the network must install the device software on their computers.
    To install the software for a network connection
    1. Remove the protective cover from the devices network port and connect the
    device to the network.
    2. Insert the Starter CD into the CD drive.
    3. Double-click  HP Installer, and then follow the onscreen instructions.
    4. On the  Connection Type  screen, select Wired network/Wireless , and then click
    Next .
    5. Follow the onscreen instructions to complete the installation.
    Chapter 10
    160 Configure and manage
     
    						
    							Share the device on a locally shared network
    When you connect the device directly, you can share it with other computers using a
    simple form of networking known as Printer Sharing. Use this Printer Sharing only in
    small groups or when usage is low. The connected computer runs slower when many
    users print to the device.
    Basic requirements for sharing in the Mac OS X environment include the following
    items:
    • The Macintosh computers must be communicating on the network using TCP/IP,and they must have IP addresses. (AppleTalk is not supported.)
    • The device that is being shared must be connected to a built-in USB port on the host Macintosh computer.
    • Both the host Macintosh computer and the client Macintosh computers that are using the shared device must have the driver or PPD for the device that is
    installed. (You can run the installation program to install the device sharing
    software and associated Help files.)
    For more information about USB device sharing, see the support information on the
    Apple Web site (
    www. apple.com ) or the Apple Macintosh Help on the computer.
    NOTE:Printer Sharing is supported in Mac OS X v.10.4 and higher.
    NOTE:Printer Sharing must be enabled on the host and client computers. Open
    System Preferences , select Sharing , and then click  Printer Sharing .
    To share the device among  computers running Mac OS X
    1. Turn on printer sharing on all Macintosh computers (host and clients) that are
    connected to the printer.
    2. Open  System Preferences , click Print & Fax , select the printer you want to share
    from the list on the left, and then check  Share this printer.
    3. To print from the other Macintosh computers (the clients) on the network, do the
    following:
    a. Click  File, and then select  Page Setup in the document you want to print.
    b . In the drop-down menu next to  Format for, select Shared Printers , and then
    select your device.
    c . Select the  Paper Size, and then click  OK.
    d . In the document, click  File, and then select Print.
    e . From the drop-down menu next to  Printer, select  Shared Printers , and then
    select your device.
    f . Make additional settings, if necessary, and then click  Print.
    Configure the device (Mac OS X) 161
     
    						
    							Set up the device for wireless communication (some
    models only)
    You can set up the device for wireless communication in the following ways:
    Setup methodInfrastructure
    wireless
    communicationAd hoc wireless
    communication
    Device control panel (recommended)
    Network Toolbox 
    NOTE:If you encounter problems, see Solve wireless problems .
    Make sure the device is not connected to the network by a network cable.
    The sending device must have built-in 802.11 capabilities or an 802.11 wireless
    card installed.
    The device and the computers that use it must be on the same subnet.
    Before installing the device software, you may wish to find out the settings of your
    network. Obtain the information from your system administrators, or complete the
    following tasks:
    • Obtain your networks network name or Service Set Identifier (SSID) and communication mode (infrastructure or ad hoc) from the configuration utility for the
    networks wireless access point (WAP) or the computers network card.
    • Find out the type of encryption your network uses, such as Wired Equivalent Privacy (WEP).
    • Find out the security password or encryption key of the wireless device.
    This section contains the following topics:
    •
    Understand 802.11 wireless network settings
    •
    To set up wireless communication using the installer (Windows)
    •
    To set up wireless communication using the installer (Mac OS X)
    •
    To set up wireless communication using the device control panel with wireless
    setup wizard
    •
    Connect the device using an ad hoc wireless network connection
    •
    To turn off wireless communication
    •
    Configure your firewall to work with HP devices
    •
    Change the connection method
    •
    Guidelines for ensuring wireless network security
    Understand 802.11 wireless network settings
    Network name (SSID)
    By default, the device looks for the wireless network name or SSID named hpsetup.
    Your network may have a different SSID.
    Chapter 10
    162 Configure and manage
     
    						
    							Communication mode
    There are two communication mode options:
    •Ad hoc:  On an ad hoc network, the device is set to ad hoc communication mode
    and communicates directly with other wireless devices without the use of a WAP.
    All devices on the ad hoc network must fulfill the following requirements:
    ◦ Be 802.11 compatible
    ◦ Have ad hoc as the communication mode
    ◦ Have the same network name (SSID)
    ◦ Be on the same subnet and same channel
    ◦ Have the same 802.11 security settings
    • Infrastructure (recommended):  On an infrastructure network, the device is set to
    infrastructure communication mode and communicates with other devices on the
    network, whether the devices are wired or wireless, through a wireless access
    point, such as a wireless router. Access points commonly act as routers or
    gateways on small networks.
    Security settings
    NOTE: For the available settings for the device, see Understand the network
    configuration page.
    For more information on wireless security, visit 
    www.wifi.org .
    •
    Network authentication:  The devices factory default setting is  Open, which does
    not require security for authorization or encryption. The other possible values are
    OpenThenShared , Shared, and WPA-PSK (Wi-Fi
    ® Protected Access Pre-Shared
    Key).
    WPA increases the level of over-the-air data protection and access control on
    existing and future Wi-Fi networks. It addresses all known weaknesses of WEP,
    the original native security mechanism in the 802.11 standard.
    WPA2 is the second generation of WPA security; it provides enterprise and
    consumer Wi-Fi users with a high level of assurance that only authorized users
    can access their wireless networks.
    • Data encryption:
    ◦Wired Equivalent Privacy (WEP) provides security by encrypting data sent over
    radio waves from one wireless device to another wireless device. Devices on a
    WEP-enabled network use WEP keys to encode data. If your network uses
    WEP, you must know the WEP key(s) it uses.
    ◦ WPA uses the Temporal Key Integrity Protocol (TKIP) for encryption.
    ◦ WPA2 provides a new encryption scheme, the Advanced Encryption Standard
    (AES). AES is defined in counter cipher-block chaining mode (CCM) and
    supports the Independent Basic Service Set (IBSS) to enable security between
    client workstations operating in ad hoc mode.
    To set up wireless communication using the installer (Windows)
    NOTE: For this method, you will need to have a wireless network set up and
    running. You will also need a USB cable. Do not attach the USB cable until
    prompted by the installer.
    Set up the device for wireless communication (some models only) 163
     
    						
    							1.Save any open documents. Close any applications that are running on your
    computer.
    2. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD
    menu does not start automatically, double-click the setup icon on the Starter CD.
    3. On the CD menu, click  Install Network/Wireless Device , and then follow the
    onscreen instructions.
    NOTE: If the firewall software on your computer displays any messages
    during the installation, select the  Always permit/Allow option in the
    messages. Selecting this option allows the software to install successfully on
    your computer.
    4. When prompted, temporarily connect the USB wireless setup cable.
    5. Follow the onscreen instructions to complete the installation.
    6. Disconnect the USB wireless setup cable when prompted.
    To set up wireless communication using the installer (Mac OS X)
    1.Connect a USB wireless setup cable to the port on the back of the HP device and
    then to any USB port on the computer.
    2. Place the Starter CD into the computer.
    3. Double-click the HP Installer icon on the Starter CD, and then follow the onscreen
    instructions.
    4. Disconnect the USB wireless setup cable when prompted.
    To set up wireless communication using the device control panel with wireless
    setup wizard
    The Wireless Setup Wizard provides an easy way to set up and manage a wireless
    connection to your device.
    NOTE: To use this method, you must have a wireless network set up and running.
    1.Set up the device hardware (see the setup poster that came with your device).
    2. On the device control panel, press 
     (Setup).
    3. Select  Network .
    4. Select  Wireless Setup Wizard .
    5. Follow the display instructions to complete the setup.
    NOTE: After you have made a connection, install the software if you have not
    done so already.
    Chapter 10
    164 Configure and manage
     
    						
    							Connect the device using an ad hoc wireless network connection
    Method 1
    1.Turn on wireless in your computer and in the device.
    2. On your computer:
    a. Click  Start, point to  Settings, and then click  Network Connections .
    - Or –
    Click  Start, point to  Control Panel , and then double click  Network Connections .
    b . Double click the  Wireless Network Connection  icon.
    c . On the  General tab, click  View Wireless Devices .
    d .
    Choose a wireless device and connect to the network name (SSID)  hpsetup
    (This network name is the default, ad hoc network that is created by the HP
    device).
    NOTE: If your HP device was previously configured for a different network,
    you can restore the network defaults to enable the device to use “hpsetup“. To
    restore the network defaults complete the following steps:
    Reset the administrator password and network settings:  Select Setup,
    select  Network , and then select  Restore Network Defaults . For more
    information, see 
    General troubleshooting tips and resources .
    To turn off wireless communication
    Device control panel:  Press Setup, then select Network Menu , then select Wireless
    Radio , and then select either  On or  Off.
    Configure your firewall to work with HP devices
    A personal firewall, which is security software running on your computer, can block
    network communication between your HP device and your computer.
    The firewall might be preventing communication, if you encounter these problems:
    • Printer not found when installing HP software
    • Unable to print, print job stuck in queue or printer goes offline
    • Scan communication errors or scanner busy messages
    • Unable to see printer status on your computer
    The firewall might be preventing your HP device from notifying computers on your
    network where it can be found. If the  HP software cannot find the HP device during
    installation (and you know the HP device is on the network), or you have already
    successfully installed HP software and experience problems, try the following:
    1. If you are using a computer running Windows, in the firewall configuration utility,
    look for an option to trust computers on the local subnet (sometimes called the
    “scope“ or “zone“). By trusting all computers on the local subnet, computers and
    devices in your home can communicate with  each other while still being protected
    from the Internet. This is the easiest approach to use.
    2. If you do not have the option to trust computers on the local subnet, add incoming
    UDP port 427 to your firewall’s list of allowed ports.
    Set up the device for wireless communication (some models only) 165
     
    						
    							NOTE:Not all firewalls require you to differentiate between incoming and
    outgoing ports, but some do.
    Another common problem is that HP software is not trusted by your firewall to access
    the network. This can happen if you answered  “block“ to any firewall dialog boxes that
    appeared when you installed the HP software.
    If this occurs, and if you are using a computer running Windows, check that the
    following programs are in your firewall’s list of trusted applications; add any that are
    missing.
    • hpqkygrp.exe , located in C:\program files\HP\digital imaging\bin
    • hpqscnvw.exe , located in C:\program files\HP\digital imaging\bin
    • hpqste08.exe , located in C:\program files\HP\digital imaging\bin
    • hpqtra08.exe , located in C:\program files\HP\digital imaging\bin
    • hpqthb08.exe , located in C:\program files\HP\digital imaging\bin
    NOTE:Refer to your firewall documentation on how to configure the firewall port
    settings and how to add HP files to the “trusted“ list.
    NOTE: Some firewalls continue to cause interference even after you disable
    them. If you continue to have problems after configuring the firewall as described
    above and if you are using a computer running Windows, you might need to
    uninstall the firewall software in order to use the HP device over the network.
    Change the connection method
    If you have installed the software and connected your HP device using a USB or
    Ethernet cable, you can change to  a wireless connection any time you want.
    Change from a USB connection to a wireless connection (Windows)
    1. Select  Start, Programs , HP, select your device, and then select  Change
    Connection Method .
    2. Press  Add a Device .
    3. Follow the onscreen instructions and remove the USB cable when prompted.
    Change from a USB connection to a wireless connection (Mac OS X)
    1. Click the  HP Device Manager  icon on the Dock or in the Hewlett Packard folder in
    the Applications folder.
    2. From the  Information and Settings  list, select Network Printer Setup Utility .
    3. Follow the onscreen instructions to configure the network settings.
    Change from an Ethernet connection to a wireless connection
    NOTE: For Ethernet-enabled HP devices only.
    1.Open the embedded Web server (EWS). For more information, see Use the
    Embedded Web server .
    2. Click the  Networking  tab, and then click  Wireless (802.11) in the left pane.
    3. On the  Wireless Setup  tab, press Start Wizard .
    Chapter 10
    166 Configure and manage
     
    						
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