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HP LaserJet 9059 MFP User Manual

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    							Through HP Web Jetadmin ............................................................................. 171
    Printer maintenance kit ....................................................................................................... .............. 172
    Manage memory ................................................................................................................. ............. 173
    Determine memory requirements .................................................................................... 173
    Install memory ................................................................................................................ . 173
    Verify memory installation ................................................................................................ 176
    Economy settings .............................................................................................................. ............... 177
    Sleep and wake ...............................................................................................................  177
    12  Problem solve Solve problems ................................................................................................................ ................. 180
    Troubleshooting checklist ................................................................................................ 180
    Determining Solve MFP problems ................................................................................................ .... 181
    Control-panel message types ................................................................................................... ........ 182
    Control-panel messages ........................................................................................................ .......... 183
    Clear jams .................................................................................................................... .................... 184
    Clear jams from the duplexer ........................................................................................... 185
    Clear jams from the input- tray areas ............................................................................... 186
    Clear jams from the output areas .................................................................................... 189
    Solve repeated jams ........................................................................................................ 20 2
    Media-handling problems ....................................................................................................... .......... 203
    Printer feeds multiple sheets ........................................................................................... 203
    Printer feeds incorrect page size ..................................................................................... 203
    Printer pulls from incorrect tray ........................................................................................ 203
    Media does not feed automatically .................................................................................. 204
    Media does not feed from tray 2, 3, or 4 .......................................................................... 204
    Transparencies will not feed ............................................................................................ 205
    Envelopes jam or will not feed in the MFP ....................................................................... 205
    Output is curled or wrinkled ............................................................................................. 206
    Printer will not duplex or duplexes incorrectly .................................................................. 206
    Solve print-quality problems ............................................................................................................. 207 Print-quality problems associated with media .................................................................. 207
    Print-quality problems associated with the environment .................................................. 207
    Print-quality problems associated with jams .................................................................... 207
    Light print (partial page) ...................................................................................................  208
    Light print (entire page) ....................................................................................................  208
    Specks ........................................................................................................................ ..... 209
    Dropouts  ..................................................................................................................... .... 209
    Lines  ........................................................................................................................ ....... 210
    Gray background  ............................................................................................................ 2 10
    Toner smear  .................................................................................................................. . 211
    Loose toner  .................................................................................................................. ... 211
    Repeating defects  ...........................................................................................................  212
    ENWW ix
     
    						
    							Repeating image .............................................................................................................. 212
    Misformed characters ...................................................................................................... 213
    Page skew ..................................................................................................................... .. 213
    Curl or wave  ................................................................................................................. ... 214
    Wrinkles or creases  ........................................................................................................ 2 14
    Vertical white lines  .......................................................................................................... 215
    Tire tracks ................................................................................................................... ..... 215
    White spots on black  ....................................................................................................... 2 15
    Scattered lines ............................................................................................................... .. 216
    Blurred print  ................................................................................................................ .... 216
    Random image repetition ................................................................................................. 217
    Solve fax problems ............................................................................................................ ............... 218
    Solve copy problems ........................................................................................................... ............. 219
    Prevent copy problems .................................................................................................... 219
    Image problems ...............................................................................................................  219
    Media-handling problems ................................................................................................ 220
    Performance problems .................................................................................................... 222
    Solve e-mail problems ...................................................................................................................... 223 Validate the SMTP gateway address ............................................................................... 223
    Validate the LDAP gateway address ............................................................................... 223
    Solve network connectivity problems ........................................................................................... .... 224
    Solve network printing problems ...................................................................................... 224
    Verify communication over the network ........................................................................... 224
    Solve common Macintosh problems ............................................................................................... . 226
    Appendix A  Supplies and accessories Order parts, accessories, and supplies ........................................................................................ .... 230
    Part numbers .................................................................................................................. .................. 231
    Appendix B  Specifications Physical specifications ....................................................................................................... .............. 234
    Electrical specifications ..................................................................................................... ............... 235
    Acoustic emissions ............................................................................................................ ............... 236
    Operating environment ......................................................................................................... ............ 236
    Appendix C  Regulatory information FCC regulations ............................................................................................................... ................ 238
    Environmental product stewardship program ................................................................................... 2 39
    Protecting the environment .............................................................................................. 239
    Ozone production ............................................................................................................ 2 39
    Power consumption ......................................................................................................... 239
    Toner consumption .......................................................................................................... 23 9
    Paper use ..................................................................................................................... ... 239
    x ENWW
     
    						
    							Plastics ............................................................................................................................ 239
    HP LaserJet print supplies ............................................................................................... 240
    Return and recycling instructions ..................................................................................... 240 United States and Puerto Rico ........................................................................ 240Multiple returns (two to eight cartridges) ........................................ 240
    Single returns ................................................................................. 240
    Shipping .......................................................................................... 240
    Non-US returns ............................................................................................... 241
    Paper ......................................................................................................................... ...... 241
    Material restrictions ......................................................................................................... . 2 4 2
    Disposal of waste equipment by users in private households in the European Union . . . . 242
    Material Safety Data Sheet (MSDS) ................................................................................ 243
    For more information ....................................................................................................... 24 3
    Country/region specific statements ............................................................................................ ...... 244
    Declaration of Conformity ................................................................................................ 244
    Laser safety .................................................................................................................. ... 245
    Canadian DOC regulations .............................................................................................. 245
    VCCI statement (Japan) .................................................................................................. 245
    Power cord statement (Japan) ......................................................................................... 245
    EMC statement (Korea) ................................................................................................... 245
    EMI statement (Taiwan) ................................................................................................... 245
    Laser statement for Finland ............................................................................................. 245
    Index ......................................................................................................................... ........................................ 247
    ENWW xi
     
    						
    							1 Product Basics
    ●Product introduction
    ●
    Product features
    ●
    Product walkaround
    ●
    Output devices
    ENWW 1
     
    						
    							Product introduction
    Figure 1-1  HP LaserJet M9059 MFP
    The HP LaserJet M9059 MFP comes standard with the following items:
    ●100-sheet multipurpose input tray (tray 1)
    ● Two 500-sheet input trays
    ● One 2,000-sheet input tray
    ● Automatic document feeder (ADF)
    ● HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network (Gigabit
    support)
    ● 384 megabytes (MB) of random access memory (RAM)
    ● Duplexer
    ● Hard drive
    2 Chapter 1   Product Basics ENWW
     
    						
    							Product features
    The HP LaserJet M9059 MFP is designed to be shared by a workgroup. The MFP is a standalone copier
    that does not require connection to a computer. With the exception of network printing, you can select
    all functions at the MFP control panel.
    Functions ●Two-sided copying and printing
    ● Image modification
    ● Color digital sending
    ● Black-and-white printing and copying
    ● Wide-format printing
    ● Document finishing
    Speed and throughput ●50 images per minute (ipm) when scanning and printing on letter-size or International Standards
    Organization (ISO) A4-size paper
    ● 25% to 400% scalability when using the scanner glass
    ● 25% to 200% scalability when using the automatic document feeder (ADF)
    ● Transmit Once, Raster Image Processing (RIP) ONCE technology
    ● Eight-seconds to first page
    ● Duty cycle of up to 300,000 images per month
    ● 533 megahertz (MHz) microprocessor
    Resolution ●600 dots per inch (dpi) with Resolution Enhancement technology (REt)
    ● FastRes 1200 provides 1200 dpi quality at full speed
    ● Up to 220 levels of gray
    Memory ●384 megabytes (MB) of random-access memory (RAM), expandable to 512 MB by using industry
    standard 100-pin double data rate dual inline memory modules (DDR DIMMs)
    ● Memory Enhancement technology (MEt) that automatically compresses data to use RAM more
    efficiently
    User interface ●Graphical display on control panel
    ● Embedded Web server to gain access to support (for network-connected products)
    ● HP Toolbox software to provide MFP status and alerts and print internal information pages
    ENWW Product features 3
     
    						
    							Language and fonts ●HP Printer Command Language (PCL) 6
    ● HP PCL 5e for compatibility
    ● Printer Management Language
    ● 80 scalable TrueType typefaces
    ● HP postscript 3 emulation
    Copying and sending ●Modes for text, graphics, and mixed text and graphics formats
    ● A job-interrupt feature (at copy boundaries)
    ● Multiple pages per sheet
    ● Operator attendance animations (for example, jam recovery)
    ● The ability to copy books
    ● E-mail compatibility
    ● A sleep feature that saves energy
    ● One-pass duplex scanning
    Print cartridge ●No-shake cartridge design
    ● Authentic HP print cartridge detection
    ● Automatic seal tab removal
    Paper-handling  ●Input
    ◦Tray 1 (multipurpose tray):
     A multipurpose tray for paper, transparencies, labels, and
    envelopes. Holds up to 100 sheets of paper or 10 envelopes.
    ◦ Trays 2 and 3:
     Two 500-sheet trays. These trays automatically detect standard paper sizes
    up to 11 x 17/A3 and allow printing on custom-size paper.
    ◦ Tray 4 (2000-sheet input tray):
     This tray automatically detects standard paper sizes up to
    11 x 17/A3 and allows printing on custom-size paper.
    ◦ Automatic Document Feeder (ADF): Holds up to 100 sheets of Letter- or A4-size paper or 50
    sheets of 11 x 17- or A3-size paper.
    ◦ Duplex printing: Provides two-sided printing (printing both sides of the paper).
    ● Output
    4 Chapter 1   Product Basics ENWW
     
    						
    							The MFP has the following optional output choices:
    ◦3000-sheet stacker:
     Stacks up to 3,000 sheets of paper.
    Upper bin (face-up): Holds up to 100 sheets of paper.
    Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the
    output device.
    ◦ 3000-sheet stapler/stacker: 
    Provides multiposition stapling for up to 50 sheets of paper per
    job, or a maximum job height of 5 mm (0.2 inch).
    Upper bin (face-up): Holds up to 100 sheets of paper.
    Lower bin (face-down): Holds up to 3,000 sheets of paper. The output bins are part of the
    output device.
    ◦ Multifunction finisher:
     Provides 1,000 sheets of stacking capacity, stapling for as many as
    50 sheets of paper per document, plus folding and saddle stitching of booklets that contain
    up to 10 sheets of paper.
    Upper bin (face-up and face-down): Holds up to 1,000 sheets of paper.
    Lower booklet bin: Holds up to 50 booklets.
    ◦ 8-bin mailbox:
     A stacker, collator, or job separator that also provides eight mailbox bins that
    can be assigned to individual users or workgroups for easy identification and retrieval. The 8-
    bin mailbox can stack up to 2,000 sheets of A4- or letter-size paper in all the bins.
    Upper bin (face-up): Holds up to 125 sheets of paper
    Bins 1 through 8 (face-down): Each holds up to 250 sheets of paper
    Connectivity ●Hi-Speed USB 2.0 connection
    ● HP JetDirect 635n IPv6/IPSec Print Server. Local area network (LAN)-connector (RJ-45) for the
    embedded print server
    ● Optional analog fax card
    ● Optional HP Jetdirect EIO print server cards
    ◦HP JetDirect 625n gigabit Ethernet internal print server
    ◦ IPV6/IPSec
    ENWW Product features 5
     
    						
    							Environmental features●Firmware updates provide the ability to upgrade the MFP firmware. To download the latest
    firmware, go to 
    www.hp.com/go/ljm9059mfp_firmware
     and follow the onscreen instructions. To
    easily send firmware updates to multiple products, use the HP Web Jetadmin software (go to
    www.hp.com/go/webjetadmin ).
    NOTE:HP Web Jetadmin 10.0 or later is required for full support of this product.
    ●Internal hard disk can be used to store selected print jobs. It can support RIP ONCE technology,
    and can permanently store downloaded fonts and forms in the MFP. Unlike standard product
    memory, many items on the hard disk remain in the MFP even when the MFP is turned off. Fonts
    that are downloaded to the hard disk are available to all users of the MFP.
    ● Optional EIO hard disk accessory provides additional capacity for storing fonts and forms. The MFP
    does not use the EIO hard disk accessory for tasks such as RIP ONCE and stored jobs. The MFP
    uses the internal hard disk for these tasks. Both
     disks can be write-protected through software for
    additional security.
    Security features ●Secure Disk Erase
    ● Security lock
    ● Job retention
    ● Front-panel authentication
    6 Chapter 1   Product Basics ENWW
     
    						
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