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GTE Omni Si Database Technical Practices Issue 1 Manual

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    							TL-130100-1001NOTE:When the station has a conference circuit in the progressive mode, the conference
    circuit is made busy to any other station. The station that initiates the conference
    can call the attendant without disconnecting from the conference circuit.
    2.2.22Speed Calling and Update
    (a)lndividual Speed Callinglndividual Speed Calling allows the station user to have a unique set of up to
    eight speed-calling entries programmed into an individual speed-calling list
    in the system data base. This individual list allows the station user to place
    local and/or toll calls to frequently called numbers by dialing the individual
    speed-calling list access code plus a speed-calling list entry number 
    (l-8). Each entry may contain up to 15 digits. The ability to bypass toll
    restrictions is determined by the toll restriction status for the station. A
    particular station can have access to both an individual speed-calling list
    and the group speed-calling list.
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2Dial speed-calling access code.
    3Dial speed-calling entry number (l-8)Ringback or busy tone heard.
    of the desired outside party.
    4Continue as with a normal line-to-line
    call.
    (b)Individual Speed-Calling UpdateIndividual Speed-Calling Update allows a station user who has access to an
    individual speed-calling list to update the list. The station user can add,
    delete, or change any of the eight telephone numbers stored in the system
    data base for an individual list.
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2Dial access code for updating in-Dial tone stops.
    dividual speed-calling data.
    3Dial speed-calling entry number (l-8)Dial tone heard again indicating that
    to be modified.system is prepared to accept
    speed-calling data.
    52108/87o-37 
    						
    							STEPOPERATIONRESULT4If the list entry is to be deleted, dial
    a 
    # and procedure is complete;
    otherwise, go to Step 5.
    5Dial speed-calling information which
    can consist of 1 to 15 digits.
    NOTE:
    If a pause or a special character entry is required, dial an *, then dial a 1 for a short
    pause or a 2 for a long pause (durations determined in the data base) or the 
    * or #
    character, then continue dialing digits 0 through 9.
    6Dial # to indicate procedure is
    complete.
    7Go on-hook.Dial tone stops.
    Confirmation tone heard.
    03Group Speed Calling
    Group Speed Calling allows station users and attendants to place outgoing
    local and/or toll calls to frequently called numbers by dialing an access code
    plus a speed-calling list entry number. The speed-calling list is defined in
    the system data base and has 1000 speed-calling entries. Each entry can
    contain up to 15 digits. Within a speed-calling list, each entry can be
    optionally marked to bypass all toll and trunk group restriction checks. Each
    station can be assigned to one of the 48 group speed-calling classes. Each
    class allows or denies access to 250 subgroups (in any combination) and
    each subgroup identifies four entries of automatic speed-calling sequences.
    Some stations could have access to all 1000 entries; some stations could
    access only the first eight and the last four entries, etc.
    NOTE:A station which does not have MERS access cannot make use of
    group speed call list entries which contain the MERS access
    code.
    STEP
    OPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2
    3Dial speed-calling access code.
    Dial speed-calling entry number of
    desired outside party (000-999).
    Ringback or busy tone heard.
    4Continue as with a normal
    line-to-line call.
    O-385210 
    						
    							TL-130100-1001WGroup Speed-Calling Update
    This update allows a station user to add, delete, or change numbers that are
    stored in the group speed-calling list.
    STEPOPERATIONRESULT
    1
    2Go off-hook.
    Dial appropriate code for updating
    the group speed-calling data.
    3Dial group speed-calling list entry
    number to be modified (000-999).Dial tone heard.
    Dial tone stops.
    Dial tone heard again, indicating that
    system is prepared to accept group
    speed-calling data.
    If group speed-calling list entry is to
    be deleted, dial # and procedure is
    complete; otherwise, go to Step 5.
    Dial a digit for the bypass trunk
    group access restriction (0 =
    restrict, 1 = bypass).
    Dial a value for the bypass toll
    restriction 
    (0. = restrict, 1 =
    bypass).
    7Dial group speed-calling information
    which can consist of l-l 5 digits.Dial tone stops.
    NOTE:If a pause or a special character entry is required, dial an 
    *, then dial a 1 for a short
    pause or a 2 for a long pause (durations determined in the data base) or the 
    * or #
    character, then continue dialing digits 0 through 9.
    8Dial # to indicate procedure is
    complete.Confirmation tone heard.
    9Go on-hook.
    2.2.23Dictation Equipment Access
    Dictation Equipment Access allows station and attendant users access and
    control of customer-owned dictation recording equipment.
    STEP
    OPERATIONRESULT
    Go off-hook.Dial tone heard.
    52108167o-39 
    						
    							TL-130100-1001
    STEPOPERATIONRESULT
    Dial dictation-access code.
    Dial code to start the dictation
    machine, then dictate.
    Dial code to stop dictation machine.
    Dial code to rewind tape a short
    distance.6Dial code to play back recording.
    7Dial code to release dictation
    equipment.
    aGo on-hook.Ready tone heard.
    Dictation machine begins recording.
    Dictation machine stops.
    Dictation machine rewinds a short
    distance.
    Dictation machine rewinds and plays back
    recording.
    Dictation machine released.
    2.2.24Paging Equipment Access
    Paging Equipment Access allows the station user access to 
    customer-owned voice-paging equipment.
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    Dial paging access code.
    Dial zone digit (data base option).
    Page desired party.Voice is transmitted through paging
    equipment.
    5
    Go on-hook and wait for paged party
    to answer.
    O-402.2.25
    Code CallingCode Calling enables the station user to access the paging circuits and have
    the system perform the code-calling function (no additional code-calling
    equipment is required).
    a/a75210 
    						
    							TL-130100-1001STEPOPERATIONRESULT
    1Take station off-hook.Dial tone heard.
    2Dial code-calling access code.
    3Dial zone digit (data base option).
    4Dial code number of desired party.Tones are transmitted over paging
    equipment.
    5Keep station off-hook until called
    party answers using code
    call-answer access code.
    2.2.26Universal Night Answer (UNA) and Predetermined Night Answer
    W’JA)Calls to zones designated UNA are handled by the station user as follows
    (see note for PNA).
    STEPOPERATIONRESULT
    1An audible or visible signal is
    received in universal-night-answer
    zone.
    2Go off-hook.Dial tone heard.
    3Dial universal-night-answer access
    code.
    4Dial appropriate universal-night-answer zone digit (l-4, or 0 for all
    zones).Call diverted to station user.
    NOTE:Any station designated as a PNA station can receive incoming calls or place outside
    calls.
    2.2.27Remote Station Access to System FeaturesRemote Access allows an outside station, not associated with the immediate
    system, access to system features.
    52108187o-41 
    						
    							TL-130100-1001STEPOPERATIONRESULT
    1From an outside touch-calling
    telephone, dial number assigned to
    remote access feature.One of the following occurs:
    (a) If an authorization code is
    required, distinctive dial
    tone is returned to the station.
    (b) If an authorization code is not
    required, regular dial tone is
    returned to station,
    indicating access is allowed
    to system services.
    2If required, dial authorization code.Regular dial tone returned to station,
    indicating access allowed to system
    services.
    3Dial access code for desired service.System processes call in normal
    manner.
    4Go on-hook.
    22.28Timed Reminder
    Timed Reminder allows a station user to dial an access code and a five-digit
    time code so that the station will be automatically called at the specified time.
    (a)Initialization of Timed Reminder
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2Dial timed-reminder access code.
    3Dial five-digit time code (see note).One of the following occurs:
    (a) If successful, confirmation tone heard.
    (b) If unsuccessful, reorder tone is heard.
    4Go on-hook.
    NOTE:
    The first digit of the time code is either 2 (or A for AM) or 7 (or P for PM), and the
    remaining four digits are the hour and minute.
    O-4281875210 
    						
    							TL-130100-1001(b)Cancellation of Timed Reminder
    STEPOPERATIONRESULT
    1Go off-hook.
    Dial tone heard.
    2Dial timed-reminder cancel code.
    (a) If successful, confirmation tone heard.
    (b) If unsuccessful, reorder tone heard.
    3Go on-hook.
    NOTE:From’an administrative telephone position, the operator will have to dial the station
    number after the access code or the cancel access code. An administrative
    telephone position occurs when a station, such as a dial call pick-up unit, functions
    in an attendant mode.
    2.2.29
    Message Waiting (Administrative Telephone Position)Message Waiting allows the user to cause a telephone-associated lamp to
    flash as an indication to a station that a message is waiting.
    (a)Initialization of Message Waiting
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2Dial message-waiting access code.
    3Dial station number.(a) If successful, confirmation tone is heard.
    (b) If unsuccessful, reorder tone is heard.
    (c) The associated telephone lamp flashes.
    4Go on-hook.
    lb)Cancellation of Message Waiting
    STEPOPERATIONRESULT
    1Go off-hook.Dial tone heard.
    2Dial message-waiting cancel code.
    3Dial station number.(a) If successful, confirmation tone heard.
    (b) If unsuccessful, reorder tone heard.
    5210
    8187o-43 
    						
    							TL-130100-1001STEPOPERATIONRESULT
    4
    Go on-hook.
    2.2.30Secretarial Services (Screening)Screening allows a station functioning in a secretarial mode or display set to
    override a station in the forward or divert all calls condition and return the call
    to that station (if the originally called station is not off-hook). For different call
    types, the display telephone set exhibits the following:
    (a)Originally called number for station diverted to station calls
    (b)Calling number for station to station calls
    (c)Calling number for station to hunt group number calls
    (d)Blank display for trunk to station calls
    STEPOPERATIONRESULT
    1Answer forwarded call.Transmission established.
    2Flash hookswitch.Distinctive dial tone heard.
    3Dial station number of forwarded call.Ringback heard if station is idle.
    4Go on-hook.Call routes back to originally called
    station.
    NOTE:Any station or Attendant Console not operating in a night answer mode can be
    assigned for secretarial services.
    2.2.31Direct Trunk Access (Maintenance Station)By dialing a one-, two-, or three-digit access code plus a three-digit
    trunk number from a station designated a maintenance class of service in the
    data base, the user can access a specific trunk.
    o-4481875210 
    						
    							-TL-130100-1001
    2.2.32Specialized Common Carrier (SCC)
    SCCs may require more than 30 digits to be entered in order to establish a
    long distance connection. A user must first access the correct trunk group
    (l-3 digits), dial the SCC directory number (7-10 digits), dial the SCCauthorization code (l-10 digits), and finally dial the desired DDD number (7-
    11 digits).The SCC access feature performs segments of this sequence with a
    minimum number of digit entries. Data base programming provides five SCC
    access sequences. Any one can provide a fully automatic connection to the
    SCC DDD network or can require the manual entry of an authorization code
    before connecting to the SCC DDD network. Speed calling can also be used
    with the SCC access sequence offering further system enhancement.
    (a)SCC Access - Manual Authorization Code Entry
    STEPOPERATIONRESULT
    1Dial SCC access code.(a) Restriction indicator test performed
    for:1. Bypass trunk group access
    checks2. Bypass toll access checks
    3. Bypass both checks4. Bypass no checks
    (b) Correct trunk group accessed.
    (c) SCC directory number automatically
    dialed.
    (d) SCC equipment dial tone heard.
    2Dial the required SCC authorizationSCC DDD network dial tone is heard.code in full.
    NOTE:If the SCC network does not return dial tone, pause for 2 seconds before proceeding.
    3Dial the DDD number or dial an “*”Ringback is heard.
    and the appropriate speed-calling listaccess code and list number
    (individual or group speed).
    (WSCC Access - Automatic Authorization Code Entry
    STEP
    1
    OPERATION
    Dial the SCC access code.
    RESULT(a) The restriction indicator test is
    performed for:1. Bypass trunk group access
    checks
    52108187o-45 
    						
    							TL-130100-1001STEPOPERATION
    RESULT2. Bypass toll access checks
    3. Bypass both checks4. Bypass no checks
    (b) Correct trunk group is accessed.
    (c) SCC directory number is automatically
    dialed.
    (d) SCC equipment dial tone heard.
    2Dial an “*“.Required SCC authorization code
    automatically dialed.
    3Dial DDD number or dial an “*” andRingback heard.appropriate speed-calling list access
    code and list number (individual or
    group speed).
    2.2.33Change/Restore
    This feature allows PABX station users to change the primary destination of a
    special directory number to a preselected alternate destination and also
    allows the primary destination to be restored. The possible destinations that
    can be used are as follows: line, attentdant, hunt group, agent group, recorder
    announcer and intercept code.
    STEP
    OPERATION
    RESULT
    1Dial the change/restore
    access code.Confirmation tone heard.The special directory number will
    terminate to the new destination.
    NOTE:The change/restore access code is class restricted; therefore, any stations with the
    proper class have access to this feature.
    O-4681875210 
    						
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