GTE Omni Si Database Technical Practices Issue 1 Manual

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STEPOPERATIONRESULT(b) If Attendant Console is in NIGHT
ANSWER mode, NIGHT ANSWER 1
(or 2) appears on the display and
the 
NITE ANSW LED is on.
:
;--
2Depress NITE ANSW pushbutton.STAFFED LED on and
ANSW LED off.display
3If service is not restored, turn power
switch off, then back on.INITIALIZATION LED flutters, and after ashort time goes off, NIGHT ANSWER 1
appears on the display and ALARM LED
flashes.
4Depress NITE ANSW pushbutton.STAFFED LED on and display and NITE
ANSW LED off.
5If above steps fail to restore Attendant
Console to service, either the
Attendant Console and/or its relatedcircuits have a failure or a major
system failure exists. Repair service
must be contacted immediately.
4.6.4Power Source Fault or Major System Failure
When Attendant Console is without power and all controls and indicators areinoperative, indicating either a power source fault or a major system failure,
contact repair service.
4.7Answering an, Incoming Call
4.7.1Incoming Station Call
STEPOPERATIONRESULT
1Call placed to Attendant Console.(a) Ringing heard.
(b) LOOP LED flashes at 30 IPM, indicating
a call.
2Depress flashing LED LOOP
pushbutton.(a) LOOP LED on steady.
(b) POS RLSE LED on.
(c) START/STOP LED on.
(d) Station number displayed.(e) “INFORMATION” appears in fixed
variable display.
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							TL-130100-1001
STEPOPERATION
RESULT
(f) Ringing stops.
(g) Attendant and called party connected.
(h) (Message Waiting option) MSG WTG
pushbutton LED flashes at 60 IPM and
“MSG WAITING” displayed if station
has message-waiting feature activated.3Answer calling party and provide
assistance.
4Depress POS RLSE pushbutton to
release call.(a) LOOP LED off.
(b) START/STOP LED off.
(c) POS RLSE off.
(d) EXCL SRCE or EXCL DEST LED off if
(e) 
Fked display cleared
(f) Trunk and station identification
cleared from variable display.
(g) Class-of-service digits cleared if
present.
(h) TOD displayed.
NOTE:
The attendant must depress POS RLSE pushbutton to release the loop when calling
party disconnects first.
4.7.2Incoming Trunk Call
STEP
OPERATION
RESULT
1Incoming CO trunk call is received
by an Attendant Console.(a) Ringing heard.
(b) LOOP LED (l-4) flashes at 120 IPM.
2Depress flashing LED LOOP
pushbutton.(a) Depressed LOOP LED on.
(b) “LOCAL” appears in fixed display field.
(c) Trunk number appears in variable
display field.
(d) START/STOP LED on.
(e) POS RLSE LED on.
(f) Ringing stops.
(g) Transmission established between trunk
and Attendant Console.
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NOTE:In case of a misdial for any call, station, or trunk, depress DEST RLS pushbutton,
then depress START/STOP pushbutton. Listen for dial tone and enter correct
number. Dial tone is not applied after DEST RLS.
4.8Placing Call on Hold
4.8.1Place Station Call on Hold
STEP
OPERATIONRESULT
1Ask the calling party to wait and
depress the HOLD pushbutton.(a) LOOP pushbutton LED winks slowly
at 30 IPM.
(b) TOD displayed.NOTE:
On call hold time out, attendant recalled and LOOP wink changes to 
604PM wink.
4.8.2Return to Call on Hold
STEPOPERATIONRESULT
1Depress winking LOOP LED
pushbutton.(a) LOOP LED on.
(b) START/STOP LED on.
(c) POS RLSE LED on.
(d) Display indicates the original calling
party information.(e) Original display flashes in the 
type-of-call display.
(f) Music, if provided, is removed.
(g) Transmission established between
attendant and caller.
2Report results to calling party and pro-
ceed as required.NOTE:
To continue call on hold, repeat the hold procedure.
3Depress POS RLSE pushbutton to
release.(a) LOOP LED off.
(b) START/STOP LED off.
(c) POS RLSE LED off.
(d) EXCL SRCE or EXCL DEST LED off if(e) 
%ed display cleared.
(f) Trunk and station identification cleared
from variable display.
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							TL-130100-1001STEPOPERATIONRESULT(g) Class-of-service digits cleared if
present.
(h) TOD displayed.
4.8.3Trunk Calls and Automatic Recall
STEPOPERATION
1Incoming CO trunk call received by
Attendant Console.
2Depress flashing LOOP LED
pushbutton (l-4).
3Depress HOLD pushbutton.
4Depress winking loop pushbutton
before time out occurs.
5Depress HOLD pushbutton.
6Allow time out to occur.
7Depress flashing LED LOOP
pushbutton.
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8187(a) Ringing heard.
(b) LOOP LED (l-4) flashes at 120 IPM.
(a) LOOP LED on.
(b) 
‘;k$ZAL” appears in fixed display
(c) Trunk number appears in variable
display field.
(d) START/STOP LED on.
(e) POS RLSE LED on.
(f) Ringing stops.
(g) Transmission established between
trunk and Attendant Console.
(a) HOLD LED on until key is released.
(b) LOOP LED (l-4) winks at 30 IPM.
(c) START/STOP LED on.
(d) POS RLSE LED off.
(e) Fixed display off.
(f) Trunk identification number off.
(g) Trunk placed on hold and music is heard
(if customer-provided).
(a) Music, if provided in Step 3, ceases.
(b) Transmission established between
trunk and Attendant Console.
(c) Attendant Console display reverts to
results (a) through (d) of Step 2.
Results are the same as in Step 3.
(a) Ringing heard.
(b) LOOP LED flashes at 60 IPM.
Results are same as Step 2.
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STEPOPERATIONRESULT
8Depress POS RLSE pushbutton.(a) LOOP LED off.
(b) POS RLSE LED off.
(c) START/STOP LED off.
(cl) EXCL SRCE or EXCL DEST LED off if
(e) 
Fzed display cleared.
(f) Trunk and station identification
cleared from variable display.
(g) TOD displayed.
4.9Extending a Call
4.9.1Extension of Trunk-to-Trunk Calls
STEPOPERATIONRESULT
2
3Dial trunk group access code.
4
5
1Incoming CO trunk call having
disconnect supervision received by
Attendant Console.(a) Ringing heard.
(b) LOOP LED (l-4) flashes at 120 IPM.
Depress flashing LED LOOP
pushbutton (l-4).(a) LOOP LED on.
(b) “LOCAL” appears in display field.
(c) Trunk number appears in variable
display field.
(d) START/STOP LED on.
(e) POS RLSE LED on.
(f) Ringing stops.
(g) Transmission established between
trunk and Attendant Console.
(a) EXCL SRCE LED on.
(b) Fixed display cleared.
(c) Trunk placed on hold in 
exclude-source state.
(d) Attendant Console receives CO dial tone
and, optionally, tick tone heard.
Dial number desired.(a) CO 
ringback tone heard.
(b) Digits appear on fixed display.
Call answered at outside station.(a) 
Ringback tone stops.
(b) Private consultation established
between Attendant Console and
second trunk.
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							TL-130100-1001STEPOPERATIONRESULT
6Depress POS RLSE pushbutton,
(a) POS RLSE LED off.
(b) START/STOP LED off.
(c) LOOP LED off.
(d) Transmission established between
trunks.
4.9.2
Extension of Information Calls (Option 1)
STEPOPERATIONRESULT
1Initiate station-to-attendant call.
(a) Station hears ringback tone.
(b) Ringing heard.
(c) LOOP LED flashes at 30 
IPM.
2Depress flashing LED LOOP
pushbutton (1-4).(a) Ringback tone stops at station.
(b) Ringing stops.
(c) LOOP LED on.
(d) START/STOP LED on.
(e) POS RLSE LED on.
(f) Originating station number and classes
of service displayed.
(g) “INFORMATION” appears in fixed
display field.
(h) Transmission established between the
station and Attendant Console.
3Dial trunk group access code.
(a) EXCL SRCE LED on.
(b) Station placed on hold.
(c) Fixed display cleared and digits appear
on the fixed display.
(d) CO dial tone and, optionally, tick tone
heard.(e) Digits appear on fixed display.
4Dial remaining digits.
(a) CO ringback tone heard.
(b) Called station rings.
5Depress POS RLSE pushbutton.
(a) EXCL SRCE LED off.
(b) POS RLSE LED off.
(c) LOOP LED off.
(d) START/STOP LED off.
(e) Station extended to the CO 
ringbacktone.
(f) TOD displayed.
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4.9.3Extension of Information Calls (Option 2)
STEPOPERATIONRESULT
1Station-to-attendant call initiated.(a) Station hears ringback tone.
(b) Ringing heard.
(c) LOOP LED (l-4) flashes at 30 IPM.
2Depress flashing LED LOOP(a) Ringback tone stops.
pushbutton (1-4).(b) Ringing stops.
(c) LOOP LED on.
(d) START/STOP LED on.
(e) POS RLSE LED on.
(f) Originating station number and
classes of service displayed.
(g) “INFORMATION” appears in fixed
display field.
(h) Transmission established between
station and Attendant Console.
3Dial trunk group access code.(a) EXCL SRCE LED on.
(Refer to data base program.)(b) Station placed on hold.
(c) Fixed display cleared.
(d) CO dial tone and, optionally, tick tone
heard.
(e) Digits appear on fixed display.
4Depress POS RLSE pushbutton.(a) POS RLSE LED off.
(b) LOOP LED off.
(c) Station extended to CO dial tone and tick
tone (64-ms of busy tone every 2
seconds if office data base is marked
for tick tone).
(d) TOD displayed.
4.9.4
Call Transfer to IVMS
STEP
OPERATIONRESULT
1When outside party or another(a) EXCL SRCE LED on.
station is on the Console line, dial(b) Calling party placed on hold.
IVMS access code.(c) Ringback or busy tone heard.
(d) 
IVMS is being called.
2Depress POS RLSE pushbutton.(a) All Console lamps go off.
(b) Calling party is connected to IVMS.
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							TL-130100-10014.10Announcing Call to Station
4.10.1Excluding Calling Party When Extending Call
STEPOPERATIONRESULT
1Incoming call received by Attendant(a) Ringing heard.
Console.(b) LOOP LED (l-4) flashes.
2Depress LOOP pushbutton
associated with flashing LOOP LED.(a) LOOP LED on.
(b) Source appears in display.
(c) POS RLSE LED on.
(d) START/STOP LED on.
(e) Ringing stops.
(f) Transmission established between
3Dial station number.
4Remain with call until station
answers, and announce call.
5Depress POS RLSE pushbutton to
release call.trunk and Attendant Console.
(a) EXCL SRCE LED on.
(b) Fixed display cleared.
(c) Calling party placed on hold in 
exclude-source state.
(d) 
Ringback tone heard.
(e) Dialed digits appear on fixed display.
(f) START/STOP LED off.
Conversation private (two-way),
calling party excluded.
(a) EXCL SRCE, POS RLSE and LOOP
LEDs off.
(b) Trunk-and-station-number display off.
(c) Type-of-call display off.
(d) Called station and calling party
connected.
(e) TOD displayed.
4.10.2Including Calling Party When Extending Call (Three-Party
Conference)
STEPOPERATIONRESULTIncoming call received by Attendant(a) Ringing heard.
Console.(b) LOOP LED (l-4) flashes.
Depress LOOP pushbutton(a) LOOP LED on.
associated with flashing LOOP LED.(b) Source appears in display.
(c) POS RLSE LED on.
(d) START/STOP LED on.
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							TL-130100-1001STEPOPERATIONRESULT
3Dial station number
4
5
6(e) Ringing stops.
(f) Transmission established between
trunk and Attendant Console.
(a) EXCL SRCE LED on.
(b) Fixed display cleared.
(c) Calling party placed on hold in 
exclude-source state.
(d) 
Ringback tone heard.
(e) Dialed digits appear on fixed display.
(f) START/STOP LED off.
Remain with call until station
answers, and announce call.
Depress EXCL SRCE pushbutton.Conversation private (two-way calling
party excluded).
(a) EXCL SRCE LED off.
(b) Attendant, calling party and called
station connected in three-party
conversation.
Depress POS RLSE pushbutton to
release call.(a) EXCL SRCE, POS RLSE, and LOOP
LEDs off.
(b) Trunk-and-station number display off
(c) Type-of-call display off.
(d) Called station and calling party
connected.
(e) TOD displayed.
4.10.3Alternate Exclusion of Calling Party or Called Party When
Extending Call
STEPOPERATIONRESULT
1Incoming call received by Attendant
Console.(a) Ringing heard.
(b) LOOP LED (l-4) flashes.
2Deeress LOOP pushbutton(a) LOOP LED on.
associated with flashing LOOP LED.
(b) Source appears in display.
(c) POS RLSE LED on.\-I(d) START/STOP LED on.
(e) Ringing stops.
(f) Transmission established between
trunk and Attendant Console.
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STEPOPERATIONRESULT
3Dial station number.
4Remain with the call until the station
answers and announce the call.
5Depress EXCL DEST pushbutton.
6Depress EXCL SRCE pushbutton.
NOTE:
Alternate exclusion of calling party or called party can be continued by performing
Steps 5 and 6 above. If three-way conversation is desired, perform Step 7
operation, otherwise, go to Step 8.
7Depress either the EXCL SRCE or
EXCL DEST pushbutton that has its
associated LED on.
NOTE:
Either Step 5 or 6 position may again be performed to exclude either the calling or
called party.
8Depress POS RLSE pushbutton.(a) EXCL SRCE LED on.
(b) Fixed display cleared.
(c) Calling party placed on hold in 
exclude-source state.
(d) 
Ringback tone heard.
(e) Fixed display contains dialed digits.
(f) START/STOP LED off.
(a) Calling party excluded.
(b) Conversation private (two-party).
(a) Called party excluded.
(b) EXCL DEST LED on.
(c) EXCL SRCE LED off.
(d) Conversation private (two-party).
(a) Calling party excluded.
(b) EXCL SRCE LED on.
(c) EXCL DEST LED off.
(d) Conversation private (two-party).
(a) Associated LED off.
(b) Three-way conference established.
(a) EXCL SRCE, EXCL DEST, POS RLSE
and LOOP 
LEDs off.
(b) Display clears.
(c) Called and calling parties connected.
(d) TOD displayed.
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