Canon printer PIXMA MG5620 User Manual
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2110Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer (Mac) Setting the Paper Size with the Printer Driver and on the Printer (Windows) Setting the Paper Size with the Printer Driver and on the Printer (Mac) • For copying, specify the paper settings for copying so that they match the cassette paper information. • For details on the cassette paper information registering to the machine: Paper setting for Printing (Windows) Paper setting for Printing (Mac) Paper setting for Printing (Smartphone and so on) If the paper settings for printing or copying are different from the cassette paper information registered to the machine as the following, a message is displayed on the LCD. • Print settings specified on the printer driver: Paper size: B5 Media type: Plain paper • Cassette paper information registered to the machine: Paper size: A4 Media type: Plain paper Print settings specified for printing or copying is displayed below the message. Action Pressing the machine's OK button, the following screen is displayed on the LCD. 861
Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette. Replace the paper and print Select if you want to print after replacing the paper of the cassette. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, you load B5 sized paper in the cassette before you start printing or copying. The cassette paper information registration screen is displayed after replacing the paper and inserting the cassette. Register the cassette paper information according to the paper you loaded in the cassette. Note • If you do not know what paper information to register to the machine, press the Back button when the screen to select the operation is displayed. When the previous screen is displayed, confirm the paper size and the media type, then register them to the machine. • For details on the proper combination of paper settings you can specify by the printer driver or on the LCD: Setting the Media Type with the Printer Driver and on the Printer (Windows) Setting the Media Type with the Printer Driver and on the Printer (Mac) Setting the Paper Size with the Printer Driver and on the Printer (Windows) Setting the Paper Size with the Printer Driver and on the Printer (Mac) Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings, then try printing again. 862
Note• You can disable the message which prevents misprinting. When you disable the message, themachine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. • To change the setting using the operation panel: Cassette settings (Windows) Cassette settings (Mac) Cassette settings (Smartphone and so on) • To change the setting using the printer driver: Changing the Printer Operation Mode (Windows) Changing the Printer Operation Mode (Mac) 863
2120Cause The paper settings of the cassette is not complete. Action If the following screen is displayed, the paper settings of cassette is not complete. Press the machine's OK button or the right Function button to terminate the paper settings of the cassette. 864
2700Cause Some errors occurred while copying and a certain time passed. Action Press the OK button to dismiss the error, and try to copy again.865
2900Cause Scanning the print head alignment sheet has failed. Action Press the OK button to dismiss the error, then take the actions described below.• Make sure that the print head alignment sheet is set in the correct position and orientation on the platen glass. • Make sure the platen glass and the print head alignment sheet are not dirty. • Make sure the type and size of loaded paper is suitable for Automatic Print Head Alignment. For Automatic Print Head Alignment, always load one sheet of A4 or Letter-sized plain paper. • Make sure if print head nozzles are clogged. Print the nozzle check pattern to check the status of the print head. If the error is not resolved, perform Manual Print Head Alignment. 866
2901Cause Printing of the print head alignment pattern is complete and the machine is in waiting for scanning the sheet. Action Proceed to scan the printed alignment pattern.1. Load the print head alignment sheet on the platen glass. Load the print head alignment sheet with the printed side facing down and align the mark on the upper left corner of the sheet with the alignment mark . 2. Close the document cover gently, then press the machine's OK button. The machine starts scanning the print head alignment sheet, and the print head position will be adjusted automatically. 867
4100Cause The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.868
4103Cause Cannot perform printing with the current print settings. Action Press the machine's Stop button to cancel printing. Then change the print settings and print again.869
5011Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply.Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center.870