Canon Maxify Mb2020 User Guide
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Cleaning the Print Head DeeplyIf print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. Note • You can also clean the print head deeply using the computer. When using the computer, select the ink group to clean, then start the deep cleaning. Cleaning the Print Heads from Your Computer • When cleaning the print head deeply using the operation panel, the print head of all ink colors are cleaned. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After inserting the cassette into the machine, the paper information registration screen is displayed on the LCD. Select A4 or Letter for Page size and Plain paper for Type , then press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Extend the output tray extension, then open the paper output support. 4. Select Setup on the HOME screen, then press the OK button. LCD and Operation Panel The setup menu screen will appear. 5. Select Maintenance , then press the OK button. The Maintenance screen will appear. 6. Select Deep cleaning , then press the OK button. 211
The confirmation screen will appear. 7. Select Yes, then press the OK button. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes, then press the OK button. The nozzle check pattern will be printed. 9. When the completion message appears, press the OK button. 10. Examine the nozzle check pattern . If the problem is not resolved, turn off the power and clean the print head deeply again after 24 hours. Do not unplug the power cord when turning off the power. If the problem is still not resolved, the print head may be damaged. Contact the service center. 212
Aligning the Print HeadIf printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print headposition. Note • When the ink has run out during printing the nozzle check pattern, the error message will appear on theLCD. A Message Is Displayed You need to prepare: a sheet of A4 or Letter-sized plain paper (including recycled paper)* * Be sure to use paper that is white and clean on both sides. 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the cassette. After inserting the cassette into the machine, the paper information registration screen is displayed on the LCD. Select A4 or Letter for Page size and Plain paper for Type , then press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Extend the output tray extension, then open the paper output support. 4. Select Setup on the HOME screen, then press the OK button. LCD and Operation Panel The setup menu screen will appear. 5. Select Maintenance , then press the OK button. The Maintenance screen will appear. 6. Select Auto head alignment , then press the OK button. 213
The confirmation screen will appear. 7. Select Yes, then press the OK button. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Note • If the automatic adjustment of the print head position has failed, the error message appears on the LCD. A Message Is Displayed 8. When the completion message appears, press the OK button. Note • If the print results are still not satisfactory after adjusting the print head position as described above, align the print head manually . You can also align the print head manually from a computer. Aligning the Print Head Position Manually from Your Computer 214
Aligning the Print Head ManuallyIf printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head . You need to prepare: two sheets of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load two sheets of A4 or Letter-sized plain paper in the cassette. After inserting the cassette into the machine, the paper information registration screen is displayed on the LCD. Select A4 or Letter for Page size and Plain paper for Type , then press the OK button. If a message is displayed on the screen, follow the directions in the message to complete registration. 3. Extend the output tray extension, then open the paper output support. 4. Select Setup on the HOME screen, then press the OK button. LCD and Operation Panel The setup menu screen will appear. 5. Select Maintenance , then press the OK button. The Maintenance screen will appear. 6. Select Manual head alignment , then press the OK button. 215
The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value . 7. Select Yes, then press the OK button. The print head alignment pattern is printed. 8. When the message " Did the patterns print correctly? " appears, confirm that the pattern is printed correctly, select Yes, then press the OK button. The input screen for the head position adjustment values will appear. 9. Look at the first pattern, then use the or button to select the number of the pattern in column A that has the least noticeable vertical streaks. 216
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable verticalstreaks. A: Unnoticeable vertical streaks B: Noticeable vertical streaks 10. Repeat the same procedure until you finish inputting the pattern number for columns B to M, then press the OK button. 11. Confirm the message, then press the OK button. The second pattern is printed. 12. Look at the second pattern, then use the or button to select the number of the pattern in column N that has the least noticeable horizontal streaks. 217
Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontalstreaks. C: Unnoticeable horizontal streaks D: Noticeable horizontal streaks 1. Repeat the same procedure until you finish inputting the pattern number for columns O to T, then press the OK button. For column P, pick the least noticeable vertical streaks. 2. Confirm the message, then press the OK button. 218
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern 219
Cleaning the Print Heads from Your ComputerThe print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing cleaning. 3. Execute cleaning Make sure that the printer is on and then click Execute. Print head cleaning starts. 4. Complete cleaning The Nozzle Check dialog box opens after the confirmation message. 5. Check the results To check whether the print quality has improved, click Print Check Pattern. To cancel the check process, click Cancel. If cleaning the head once does not resolve the print head problem, clean it once more. Important • Cleaning consumes a small amount of ink. Cleaning the print head frequently will rapidly deplete your printer's ink supply. Consequently, perform cleaning only when necessary. Deep Cleaning Deep Cleaning is more thorough than cleaning. Perform deep cleaning when two Cleaning attempts do not resolve the print head problem. 1. Open the printer driver setup window 2. Click Deep Cleaning on the Maintenance tab 220