Blackberry Curve 9310, 9315, 9320 User Guide
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• To copy contacts from your SIM card to your contact list, in the contact list, press the key > SIM Phone Book. Press the key > Copy All To Contacts. • To copy a contact from your contact list to your SIM Card, in the contact list, click a contact. Highlight a phone number. Press the key > Copy to SIM Phone Book. Press the key > Save. Another option to backup your contacts is to use the BlackBerry Desktop Software. For more information, visit docs.blackberry.com to see the User Guide for BlackBerry Desktop Software. Change your ring tone, notifiers, reminders, or alerts In any sound profile, you can change your ring tone or notifier tone to an audio file that's stored in your BlackBerry smartphone's built-in media storage or media card. You can also change the options for volume, notifications during calls, LED, and vibration in all of the profiles. The All Alerts Off profile can't be changed. 1.On the home screen, click your Sound and Alert Profiles icon. 2.Click Change Sounds and Alerts > Sounds for Selected Profile. •To change your ring tone or ring volume, click Phone. •To change notifiers or reminders, click to expand a section. Click an option. 3.In the Ring Tone, Notifier Tone, or Reminder Tone field, do one of the following: •Click a tone. •To use a song that is on your smartphone or on a media card, click All Music. Find and click a song. •To use a voice note that you recorded, click All Voice Notes. Find and click a voice note. •To use a preloaded alert, click All Alerts. Find and click an alert. 4.Press the key > Save. Related information I can't change the number of times that my smartphone rings, 80 Add or delete a contact alert, 159 Add or delete a custom sound profile, 159 Icons for sound and alert profiles, 158 View a location on a map 1.On the home screen, click the Maps icon. 2.Press the key > Find a Location. •To search for a point of interest such as a business or landmark, in the Find a store, café, etc. field, type the information for the point of interest. Highlight the point of interest. •To view a new location, in the Find an address field, type an address. Highlight the location. User GuideQuick Help 31
•To view a location for a contact, in the Find a store, café, etc. field, type the contact name. Highlight the contact information. •To view a favorite location, in the Favorites section, highlight the location. 3.Press the key > View on Map. If you are viewing a location other than your current location, to get directions to this location from your current location, press the key > Navigate to Here. Your BlackBerry smartphone must have an internal GPS receiver or be paired with a Bluetooth enabled GPS receiver to perform this task. Lock or unlock your smartphone You can lock the keyboard to avoid pressing it or making calls accidentally and, if you have set a BlackBerry smartphone password, you can also lock your smartphone with a password. Do one of the following: • To lock the keyboard, press the key on the top of your smartphone. • To unlock the keyboard, press the key again. • To lock your smartphone with a password, on the home screen or in a folder, click the icon. •To unlock your smartphone, enter your password. Related information Set or change your smartphone password, 303 Turn on or turn off airplane mode You should keep network connections turned off in certain places, such as on an airplane or in a hospital. For more information, see the Safety and Product Information booklet for your BlackBerry smartphone. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. •To turn on airplane mode, click All Off. •To turn off airplane mode, click Restore Connections. Related information Turn on or turn off data service or set roaming options, 254 Turn on, turn off, or check the status of a network connection, 252 Popular tips Save time and maximize your efficiency with these quick tips. User GuideQuick Help 32
Tips: Finding apps Look in a folder on your home screen.Some apps are located in folders on your home screen. Click a folder to see what apps are inside.Make all hidden apps visible on the home screen.On the home screen, press the key > Show All Icons . To unhide an app, highlight it and then press the key > Unhide Icon. If the icon is hidden in other panels, you can unhide the icon in all panels, or in the current panel only. If Show All Icons does not appear in the menu, there are no apps hidden from view. Search for an app.On the home screen, start typing the app name.Verify that an app is installed.On the home screen or in a folder, click the Options icon. Click Device > Application Management. If the app is listed, it is installed on your BlackBerry smartphone. Tips: Managing indicators Indicators tell you that there is something new or updated, such as a new message, voice mail message, or feed, or they inform you of the status of something, such as the battery or network connection. Indicators often appear on app icons, new content within apps, and at the top of the Home screen. For a complete list of indicators, visit www.blackberry.com/docs/smartphones. Click your smartphone model, and then click the Icon Guide. Remove the new item indicator .Open each item that has this indicator. For example, to remove it from the Messages icon, click the icon.Remove the unopened message indicator .In the Messages app, do one or more of the following: •Open all of your messages by clicking on them. If you can't find all of your unread messages in your inbox, look in your messages folders. •Mark a message as read. Highlight a message. Press the key > Mark Read. •Mark all messages that are prior to a date as read. Highlight a date field. Press the key > Mark Prior Read . User GuideQuick Help 33
Identify an indicator.•You might be able to identify an indicator by seeing the icon of the application that the indicator refers to. To see a complete list of applications on your BlackBerry smartphone and their icons, on the Home screen or in a folder, click the Options icon. Click Device > Application Management. Tips: Updating your software Updated BlackBerry Device Software and BlackBerry Desktop Software are released periodically, and you might be able to update the software from either your computer or your smartphone. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. Check to see if there is updated BlackBerry Device Software that you can download over the network. Depending on your smartphone model, this feature might not be supported. On the home screen or in a folder, click the Options icon. Click Device > Software Updates. Update your BlackBerry Device Software from your computer . On your computer, visit www.blackberry.com/update. Click Check for Updates. Connect your smartphone to your computer. Set your BlackBerry Desktop Software to check for updates automatically . For instructions, see the Help in BlackBerry Desktop Software . Update your BlackBerry Desktop Software .Visit www.blackberry.com/desktopsoftware. Tips: Doing things quickly For full instructions, click the links under Related information at the bottom. Access popular options such as setting the alarm, viewing notifications, and turning on or turning off network connections.Highlight and click the areas at the top of the home screen.See all the apps and folders on the Home screen, or minimize the panel and view the wallpaper.On the navigation bar, click All.Switch to another app.Press and hold the key. Click an app. Note: The other app might still be running in the background.User GuideQuick Help 34
Open an app with a convenience key.Press a convenience key on the side of your BlackBerry smartphone. Note: You can customize which app a convenience key opens.Use pop-up menus.Pop-up menus provide common available actions, and appear in the center of the screen. For example, you can use the pop-up menu in a message to file, forward, or reply to the message. To open a pop-up menu, press and hold the trackpad. To select a command, click the trackpad. Switch to the Favorites, Media, Downloads, and Frequent panels. On the home screen, highlight All on the navigation bar and slide your finger on the trackpad right or left.Add an app to the Favorites panel.Highlight an app on the home screen or in a folder. Press the key > Mark as Favorite. Change options for the home screen such as the wallpaper.On the home screen, press the key > Options. Related information Change what happens when you type on the Home screen, 26 Assign an application to a convenience key, 220 Keep an application running in the background and switch to another application, 240 Tips: Extending battery life Close apps when you're finished with them.In an app, press the key and click Close or Exit.Turn on battery saving mode.On the home screen or in a folder, click the Options icon. Click Device > Battery Saving Mode. Select the Turn on Battery Saving Mode when battery power level is low checkbox. Turn off network connections you aren't using.On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Click a network connection to clear the checkbox. If your BlackBerry smartphone supports Wi-Fi, use Wi-Fi when you're in an area with reduced wireless coverage. On the home screen, click the connections area at the top of the screen, or click the Manage Connections icon. Select the Wi-Fi checkbox. Set your smartphone to turn on and turn off automatically.On the home screen or in a folder, click the Options icon. Click Device > Auto On/Off. User GuideQuick Help 35
Close browser tabs you aren't using.In the browser, press the key > Tabs. Highlight a tab and click the icon. Turn off location-based services when you're not using them.On the home screen or in a folder, click the Options icon. Click Device > Location Settings. Turn off any options you're not using. Set backlighting to remain on for a shorter period of time, and lower its brightness.On the home screen or in a folder, click the Options icon. Click Display > Screen Display. Switch your vibrating notifications to sound notifications or LED notifications, lower the volume of your sound notifications, or select a shorter ring tone.On the home screen, click your Sound and Alert Profiles icon. Click Change Sounds and Alerts. Delete the previous text from a reply message.When you are replying to a message, press the key > Delete Original Text. Change how often podcast or social feed applications refresh content.Your podcast and social feed applications periodically refresh content. In some of these applications, you can reduce how often the content refreshes. For more information, see the Help in the application.If your smartphone has a camera flash, turn off the flash.On the home screen, click the Camera icon. Click the flash icon at the bottom of the screen until the flash off indicator appears. Keep your battery connections clean.Every few months, use a cotton swab or dry cloth to clean the metal contacts on the battery and the smartphone.Check for Device Software updates.Click the Options icon > Device > Software Updates. Tips: Freeing space for your music, pictures, videos, and files You can store files in the built-in media storage on your BlackBerry smartphone or on a media card. Check how much storage is used by media files and documents.On the home screen, click the Media icon. Press the key > Memory Use. Delete unneeded files.On the home screen or in a folder, click the Files icon. Find and highlight a file. Press the key > Delete. User GuideQuick Help 36
Reduce the size of pictures you take and videos you record.On the home screen, click the Camera icon or the Media icon > Video Camera icon. Press the key > Options. Change the Image Size or Video Format field. Store files on a media card instead of your smartphone.On the home screen, click the Camera icon or the Media icon > Video Camera icon. Press the key > Options. In the Storage section, change the Store Pictures or Store Videos field. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. Related information Copy, move, rename, or delete a file, 131 Change the size of pictures that you take, 148 View the amount of available storage space on your smartphone, 295 Change how long your smartphone stores calendar entries, 186 Keep an application running in the background and switch to another application, 240 Tips: Keeping your information safe You can take some simple steps to help prevent the information on your BlackBerry smartphone from being compromised, such as avoiding leaving your smartphone unattended. Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue. Set a smartphone password.On the home screen or in a folder, click the Options icon. Click Security > Password. Encrypt contacts and files.On the home screen or in a folder, click the Options icon. Click Security > Encryption. Back up your smartphone data to your computer.Use the BlackBerry Desktop Software to back up your smartphone data to your computer. To download the BlackBerry Desktop Software, from your computer, visit www.blackberry.com/desktop and select the appropriate option for your computer. Back up your smartphone data to a media card.On the home screen, click the Setup icon. In the Setup section, click Device Switch > Save Data. User GuideQuick Help 37
Related information Turn on encryption, 294 Set or change your smartphone password, 303 Shortcuts: Phone Depending on the typing input language that you're using, some shortcuts might not be available. Change your ring toneFrom the home screen, press the key. Press the key > Phone Ring Tones. Check your voice mailPress and hold 1.Set up a speed dial for a contactFrom the home screen or in the Phone application, press and hold the key that you would like to assign speed dial to.Add an extension to a phone numberPress the key and X. Type the extension number.Type a letter in a phone number fieldPress the key and the letter key.Insert a plus sign (+) when typing a phone numberPress O.Turn on or turn off the speakerphone during a callPress the key on the keyboard.Stop listening to a call with a wireless headsetPress the key on the keyboard.Change the active phone numberFrom the home screen, press the key. Click your phone number at the top of the screen. Click a phone number. Shortcuts: Typing with the physical keyboard Depending on the typing input language that you're using, some shortcuts might not be available. Insert a period (.)Press the key twice. The next letter is capitalized.Insert an at sign (@) or a period (.) in an email address fieldPress the key.Capitalize a letterPress and hold the letter key until the capitalized letter appears.Turn on CAPS lockPress the key and the Right key. To turn off CAPS lock, press the Left or Right key. User GuideQuick Help 38
Type a symbolPress the key. Type the letter that appears below the symbol.Type the alternate character on a keyPress the key and the character key.Type an accented or special characterPress and hold the letter key and, on the trackpad, slide your finger left or right. For example, to type ü, press and hold U and slide your finger left until ü appears. Release the letter key when the accented or special character appears. Type a number in a text fieldPress and hold the key and press the number key.Type a number in a number fieldPress a number key. You don't need to press the key. Turn on NUM lockPress the key and the Left key. To turn off NUM lock, press the Left or Right key. Highlight a line of textPress the Left or Right key and, on the trackpad, slide your finger up or down.Highlight text character by characterPress the Left or Right key and, on the trackpad, slide your finger left or right.Cut highlighted textPress the Left or Right key and the key.Copy highlighted textPress the key and click the trackpad.Paste textPress the Left or Right key and click the trackpad. Shortcuts: Media Depending on the typing input language that you're using, some shortcuts might not be available. Audio and video files Pause an audio or video filePress the Mute key on the right side of your BlackBerry smartphone. Resume playing an audio or video filePress the Mute key again.User GuideQuick Help 39
Play the next audio filePress and hold the Volume Up key on the right side of your smartphone.Play the previous audio filePress and hold the Volume Down key on the right side of your smartphone.Turn on the audio boost feature if you're using a headsetPress the Volume Up key until the audio boost feature turns on. Pictures Zoom inPress IZoom outPress OPan upPress 2Pan downPress 8Pan rightPress 6Pan leftPress 4RotatePress L Camera and video camera Zoom in before you take a picture or record a videoPress the Volume Up key.Zoom out before you take a picture or record a videoPress the Volume Down key.Take a picturePress the Right Convenience key on the side of your smartphone. Common troubleshooting I can't make or receive calls Try the following actions: User GuideQuick Help 40