Blackberry Curve 9310, 9315, 9320 User Guide

							Receive a prompt before you close the browser or stream media from the 
Internet
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the General section, below Prompt Before, do one of the following:
•To receive a prompt confirming that you want to close the browser when you have multiple tabs open, select the 
Closing Tabs on Exit checkbox.
 • To receive a prompt confirming that you want to close the browser after you press the  key, select the 
Closing Browser on Escape checkbox.
•To receive a prompt before your BlackBerry smartphone uses your wireless service provider's browser portal to 
stream media from the Internet, select the 
Switching to Carrier Network for Streaming Media checkbox.
4.Press the  key > Save. 
Delete browser history
1.On the home screen, click the Browser icon.
2.Click History.
3.Press the  key > Clear All > Delete.
Delete browsing information
Your BlackBerry smartphone saves some information in your browser to improve your browsing experience. You can delete 
password information, browser history, download history, cookies, content that has been pushed to your smartphone, and 
the browser cache.
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the Privacy and Security section, below Clear Browsing Data, select the checkboxes beside the types of browsing 
information that you want to delete.
4.Click Clear Now.
Turn off cookies in the browser
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the Privacy & Security section, clear the Accept Cookies checkbox.
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							Press the  key > Save. 
Turn off JavaScript support
JavaScript is used on some webpages to provide interactive features, such as menus and sounds. If you do not want the 
browser to provide JavaScript features, you can turn off JavaScript support.
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the Web Content section, clear the Enable JavaScript checkbox.
4.Press the  key > Save. 
Turn on geolocation in the browser
If you turn on geolocation in the browser, some websites might be able to determine your approximate location.
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the Privacy & Security section, select the Enable Geolocation checkbox.
4.Press the  key > Save. 
When you visit a website that requests your location, a dialog box appears. If you select the Don't ask again for this website 
checkbox, the website and the permissions that you set for it are saved in Geolocation Permissions in your browser 
options.
Browser security
About TLS
The browser is designed to use TLS or SSL to encrypt data that your BlackBerry smartphone sends or receives over the 
Internet through the 
BlackBerry Enterprise Server. Communication between your smartphone and the BlackBerry 
Enterprise Server
 is encrypted using Triple DES. Communication between the BlackBerry Enterprise Server and content 
servers is encrypted using SSL or TLS. To increase security, you can set up TLS for HTTP connections between your  smartphone and the 
BlackBerry Enterprise Server and use Triple DES encryption for all other communication between your 
smartphone and the 
BlackBerry Enterprise Server.
Browser security options
If your email account uses a BlackBerry Enterprise Server, you might not be able to change your browser security options.
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							If you change a browser security option, other applications on your BlackBerry smartphone that access a server might be 
affected.OptionDescriptionPermit SSL 3.0Specify whether your browser accepts SSL connections. If you do not select this  option, your browser allows only TLS connections.Permit Insecure RenegotiationSpecify whether your browser accepts connections to servers that allow  insecure renegotation. If you do not select this option, you might not be able to access some websites.Encryption StrengthSpecify whether your browser only accepts and sends data that is encrypted  using 128-bit encryption. To accept and send only data that is encrypted using 128-bit encryption, change this field to 
Strong Only. To accept and send data 
that is encrypted using 128-bit encryption or 56-bit encryption, change this field 
to 
Allow Weak.
Digest StrengthSpecify whether your browser accepts data with weak digest algorithms or  accepts only data with strong digest algorithms. The stronger the digest 
algorithm is, the more secure your browsing experience is. To accept data with 
weak digest algorithms, change this field to 
Allow Weak. To accept only data 
with strong digest algorithms, change this field to 
Strong Only. To be prompted 
to accept data with weak digest algorithms, change this field to 
Prompt. 
Depending on the options that your administrator sets, you might not be able to  change this option.
Server ExceptionsView a list of servers that have certificate problems you have accepted. To stop permitting a connection to a website with a certificate problem, highlight the 
server exception. Press the 
 key > Delete.
Related information
Manage browser security, 173
Manage browser security
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > TLS.
3.Set the security options.
4.Press the  key > Save. 
Related information
Browser security options, 172 
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							Add a trusted content server
If your email account uses a BlackBerry Enterprise Server, you can add content servers to your list of trusted content 
servers to accelerate the authentication process when you are authenticating with a content server.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > TLS.
3.In the Proxy TLS section, highlight the Trusted Servers field.
4.Press the  key > Add Host.
5.Type the web address for the content server.
6.Click OK.
7.Press the  key > Save. 
Add or change a website that is associated with a certificate
To access some websites, you might need to provide an authentication certificate. After you provide a certificate to a 
website, the website and the associated certificate are automatically added to the Default Client Certificates list in your TLS 
options. You can manually add or change a website that is associated with a certificate.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > TLS.
 • To manually associate a website with a certificate, highlight the Default Client Certificates field. Press the 
key > Add Host. In the Host Name field, type the website name. In the Certificate field, select the certificate that 
is associated with the website. Click 
OK.
 • To change a website that is associated with a certificate, in the Default Client Certificates list, highlight an item. 
Press the  key > Edit. Change the certificate. Click OK.
3.Press the  key > Save. 
Browser push
About browser push
Browser push is designed to push information from a web application to your BlackBerry smartphone as the information 
becomes available. For example, you can receive updates for weather reports, stock quotes, or breaking news. When your 
smartphone receives an update, a new browser push message might appear in the messages application or an icon on the 
Home screen might change to indicate that new information is available. The web application might also push updated  information to your browser cache without notifying you. If information is pushed to your browser cache, the information is 
available on your smartphone even when your smartphone is not connected to the wireless network. Web applications that 
use browser push automatically push updates to your smartphone, unless you turn off browser push.
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							Your smartphone supports different types of browser push messages. Service loading messages and service indication messages include updated information. Other browser push messages include messages that appear in your browser 
cache.
Browser push options
OptionDescriptionProcess MDSSet whether your BlackBerry smartphone accepts browser push messages from the 
BlackBerry Enterprise Server or the BlackBerry Internet Service.
MDS HostsSet whether your smartphone accepts push messages from all BlackBerry Enterprise Server 
instances or BlackBerry Internet Services.
Process SMSCSet whether your smartphone accepts push messages that are SMS-based.SMSC HostsSet which SMSC hosts your smartphone accepts browser push messages from. To accept  browser push messages from a specific SMSC host, type the phone number for the SMSC 
host.Process IPSet whether your smartphone accepts browser push messages that web applications send  through a WAP gateway.IP HostsSet which WAP gateways your smartphone accepts browser push messages from. To accept browser push messages from a specific IP host, type the IP address for the WAP gateway.
Turn off browser push
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Browser Push.
3.Clear the Enable Push checkbox.
4.Press the  key > Save. 
RSS feeds
For more information about using RSS feeds on your BlackBerry smartphone, on the Home screen or in a folder, click the 
Social Feeds icon. Press the  key > Help.
About RSS feeds
You can add RSS feeds to your BlackBerry smartphone so that you receive updates on your favorite blogs and websites. 
You can add RSS feeds directly from a webpage or by using the Social Feeds application. With the Social Feeds application,  you can stay current with your social networks and view your RSS feeds in one location.
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							Add an RSS feed from the browser
1.In the browser, on a webpage with an RSS feed, press the  key. 
2.Click Subscribe to RSS Feed.
3.Select the checkbox beside each feed that you want to add.
4.Click Subscribe.
5.Click OK.
Tips: Browser
Turn on browser shortcuts
1.On the home screen, click the Browser icon.
2.Press the  key > Options. 
3.In the General section, select the Enable Keyboard Shortcuts checkbox.
4.Press the  key > Save. 
Related information
Shortcuts: Browser, 56 
Shortcuts: Browser
To use browser shortcuts, you might need to turn on shortcuts in the browser options. Depending on the typing input 
language that you are using, some shortcuts might not be available.
Insert a period (.) in the address barPress the  key.Insert a slash mark (/) in the address barPress the  key and the  key.Stop loading a webpagePress the  key.Close the browserPress and hold the  key.User GuideBrowser
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							On a webpage
Quickly switch between tabsPress WZoom in to a webpagePress IZoom out from a webpagePress OGo to the start pagePress GReturn to the browser home pagePress HOpen the bookmark folderPress KBookmark a webpagePress AView a list of webpages that you have visited 
recentlyPress YRefresh a webpagePress RFind text on a webpagePress F. To find the next instance of the text, press V.Open the browser optionsPress S
Move around a webpage
Move up a screenPress the  key and the  key.Move down a screenPress the  key.Move to the top of a webpagePress TMove to the bottom of a webpagePress B
Related information
Turn on browser shortcuts, 164 
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							Troubleshooting: Browser
I can't open a new tab
You might not have enough available memory on your BlackBerry smartphone. Try the following actions:
•Close a tab that you don't need.
•Close other applications that don't need to be open.
Related information
Close an app so that it is not running in the background, 241
I receive a prompt to switch networks when I stream a song or video
If you receive a prompt to switch networks, you can't stream songs or videos with the Internet connection that you are 
using. If you switch networks, extra fees might apply. For more information, contact your wireless service provider or  administrator.
To stop receiving this prompt, in the browser, press the  key > Options. In the General section, below Prompt 
Before
, clear the Switching to Carrier Network for Streaming Media checkbox.
I cannot play a song or video on a web page
Your BlackBerry smartphone might not support the size or file format of the song or video file.
No browser is available on my smartphone
Depending on your wireless service plan, this feature might not be supported.
Verify that your BlackBerry smartphone is connected to the wireless network.
Related information
Turn on, turn off, or check the status of a network connection, 252
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							Calendar
How to: Calendar
Synchronizing calendar
About synchronization and reconciliation
The wireless data synchronization and wireless email reconciliation features are designed to synchronize organizer data 
(contacts, calendar entries, tasks, and memos) and reconcile email between your 
BlackBerry smartphone and the email 
application on your computer over the wireless network.
In rare cases, if your smartphone doesn't recognize fields in a contact, calendar entry, or email account, some data or  email can't be synchronized or reconciled.
If wireless data synchronization isn't available on your smartphone or if you turned off this feature, you can use the 
BlackBerry Desktop Software to synchronize your organizer data. For more information, see the Help in the BlackBerry 
Desktop Software
.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
About backing up and restoring smartphone data
If you have installed the BlackBerry Desktop Software on your computer, you can back up and restore most of your 
BlackBerry smartphone data, including messages, organizer data, fonts, saved searches, and browser bookmarks using 
the 
BlackBerry Desktop Software. For more information, see the Help in the BlackBerry Desktop Software.
If you haven't saved anything on your media card, you can back up and restore most of your smartphone data using your 
media card.
If your email account uses a BlackBerry Enterprise Server, you might be able to restore synchronized organizer data to your 
smartphone over the wireless network. To restore synchronized organizer data over the wireless network, you must have an  activation password. For more information, contact your administrator.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
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							About synchronization conflicts
A synchronization conflict occurs when you change the same email or organizer data item on your BlackBerry smartphone 
and in the email application on your computer.
If you reconcile your email using wireless email reconciliation, on your smartphone, you can set whether the email on your 
smartphone or the email on your computer takes precedence when an email reconciliation conflict occurs.
If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes 
precedence over the organizer data on your smartphone when a data synchronization conflict occurs.
Research In Motion recommends that you regularly create and save a backup file on your computer, especially before you 
update any software. Maintaining a current backup file on your computer might allow you to recover smartphone data if 
your smartphone is lost, stolen, or corrupted by an unforeseen issue.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 189
Synchronize organizer data over the wireless network, 180
Synchronize organizer data over the wireless network
Before you begin: Research In Motion recommends that you regularly create and save a backup file on your computer, 
especially before you update any software. Maintaining a current backup file on your computer might allow you to recover 
smartphone data if your smartphone is lost, stolen, or corrupted by an unforeseen issue.
If you change the same organizer data item on your BlackBerry smartphone and in the email application on your computer, 
the organizer data on your computer takes precedence over the organizer data on your smartphone.
1.In the Contacts application, Calendar application, Tasks application, or MemoPad, press the  key > Options. 
2.If necessary, click a calendar or contact list.
3.Select the Wireless Synchronization checkbox.
4.Press the  key > Save. 
If you use the BlackBerry Internet Service, you must use the BlackBerry Desktop Software to synchronize calendar data. 
For more information, see the Help in the 
BlackBerry Desktop Software.
Related information
Some characters in calendar entries don't appear correctly after synchronization, 189
About synchronization conflicts, 180 
Manage data synchronization conflicts
You can change how conflicts that occur during organizer data synchronization are resolved by turning off wireless data 
synchronization, changing conflict resolution options, and synchronizing organizer data using the synchronization tool of 
the 
BlackBerry Desktop Software. For more information about managing conflicts that occur during organizer data 
synchronization, see the Help in the 
BlackBerry Desktop Software.
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