Blackberry Curve 9310, 9315, 9320 User Guide

							1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Properties. 
Related information
Hide a file or folder, 131
View a hidden file or folder, 132
Contact cards
About contact cards
A contact card (sometimes called avCard or .vcf file) contains information for a specific contact. You can send contact 
cards as attachments to email messages, PIN messages, text messages, or 
BlackBerry Messenger messages. You can also 
send contact cards through the Contacts application using 
Bluetooth technology.
Attach a contact card to a message
You can attach a contact card to an email, a PIN message, or a text message.
1.When you are composing a message, press the  key > Attach > Contact. 
2.Find and highlight a contact.
3.Press the  key > Continue. 
Related information
I can't attach a file to a text message, 127
Save a contact card from a message
If you receive a contact card in a message, you can save it so that the contact information is added to your contact list.
1.In a message, highlight a contact card.
2.Press the  key > View Attachment. 3.Press the  key. 
4.Click one of the following items:
•Add to Contacts
•Update Contact
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							Troubleshooting: Attachments
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry smartphone.
1.To download the content, click the skipped content bar.
2.Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide.
1.To download the slide, highlight the slide.
2.Press the  key > Retrieve.
Security options for messages
Block incoming messages
If your work email account is associated with a BlackBerry Enterprise Server, you might not be able to block or unblock PIN 
messages from contacts within your organization, from contacts outside of your organization, or both.
When you block messages, you can set your smartphone to allow messages from specific contacts.
1.Do one of the following:
•To block all incoming email, PIN, or text messages, on the home screen or in a folder, click the Options icon. Click 
Security > Firewall. Select the checkbox beside one or more message types.
 • To block only text messages with attachments that are from an advertiser or unknown sender, on the home 
screen, click the 
Text Messages icon.Press the  key > Options. In the MMS section, in the Message 
Filtering
 section, select the Reject Anonymous Messages checkbox or the Reject Advertisements checkbox.
2.Press the  key > Save. Note: Even though you don't receive blocked messages on your BlackBerry smartphone, blocked messages might 
contribute to data usage in your wireless service plan. You can stop email messages from being forwarded to your  smartphone without contributing to data usage by turning off email message forwarding or by using email message filters.
Related information
Create an email filter, 96 
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							Allow messages from contacts in your contact list or allowed sender list
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.In the General section, if the Enable checkbox isn't selected, select it.
4.In the Block Incoming Messages section, select one or more message types.
5.Select the Contacts checkbox or Specific Addresses, Phone Numbers, or PINs checkbox.
6.Press the  key > Save. 
Add a contact to your allowed sender list
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.In the General section, if the Enable checkbox isn't selected, select it.
4.In the Block Incoming Messages section, select one or more message types.
5.In the Exceptions section, select the Specific Addresses, Phone Numbers, or PINs checkbox.
6.Click Add.
7.Press the  key. 
8.Click one of the following menu items:
•Add Email Address
•Add Phone Number
•Add PIN
9.In the Enter new exception dialog box, type the contact information.
10.Press the  key on the keyboard. 11.Press the  key > Close. 12.Press the  key > Save. 
Reset a blocked message counter
If you block messages, the blocked message counter tracks how many messages your BlackBerry smartphone has 
blocked. You can set the blocked message counter back to zero.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Firewall.
3.Highlight a message type.
4.Press the  > Reset Count or Reset All Counts.User GuideMessages
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							S/MIME and PGP protected messages
S/MIME and PGP protected message basics
About signing and encrypting messages
If your email account uses a BlackBerry Enterprise Server that supports this feature, you can digitally sign or encrypt 
messages to add another level of security to email and PIN messages that you send from your 
BlackBerry smartphone. 
Digital signatures are designed to help recipients verify the authenticity and integrity of messages that you send. When you  digitally sign a message using your private key, recipients use your public key to verify that the message is from you and 
that the message hasn't been changed.
Encryption is designed to keep messages confidential. When you encrypt a message, your smartphone uses the recipient’s 
public key to encrypt the message. Recipients use their private key to decrypt the message.
To send an encrypted PIN message, you must have a PIN and an email address for the contact in your contact list. Your  smartphone uses the email address in your contact list to locate a 
PGP key or certificate for the contact.
Sign or encrypt a message
You can sign or encrypt email and PIN messages.
If you use a PGP Universal Server, your administrator might have set options so that the PGP Universal Server always signs 
or encrypts your messages.
1.When you are composing a message, change the Encoding field.
2.If necessary, change the Classification field.
3.To change the certificate that you use to send the message, press the  key > Options. 
•To change the signing or encryption certificate, change a Certificate field.
•To encrypt the message using only the recipient’s certificate, in the Encryption Options section, change the 
Certificate field to None.
•To send the message without including your certificate, change the Include Certificate field to No.
If you change the Certificate field to None, you cannot read the message after you send it.
If you encrypt a message and keys are not available for all recipients, you might be able to click Send to Server to send the 
message to the 
PGP Universal Server. If the PGP Universal Server locates the keys, it encrypts the message. Otherwise, it 
might send the message as plain text.
Related information
Some signing and encryption options aren't available on my smartphone, 121
Encrypt an S/MIME or a PGP protected message with a passphrase
By default, your BlackBerry smartphone uses your certificate or PGP key to encrypt messages.
1.When composing a message, change the Encoding field to an option that uses encryption.
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							Press the  key > Options. 
3.In the Encryption section, select the Use Password-Based Encryption checkbox or Use Conventional Encryption 
checkbox.
4.Press the  key > Save. 
Using a secure method, let the recipient know what the passphrase is.
Attach a certificate or PGP key to a message
You can attach a certificate or PGP key to email and PIN messages.
1.When composing a message, press the  key > Attach > Certificates or PGP Keys. 
2.Highlight a certificate or PGP key.
3.Press the  key > Continue. 
Download the certificate or PGP key used to sign or encrypt a message
If a certificate or PGP key isn't included in a received message or isn't already stored in the key store on your BlackBerry 
smartphone, you can download the certificate or PGP key.
If you are enrolled with the PGP Universal Server, your smartphone might download the sender’s PGP key from the PGP 
Universal Server
 automatically. You can't download the sender’s PGP key manually.
1.In a message, highlight the encryption indicator or a digital signature indicator.
2.Press the  key > Fetch Sender's Certificate or Fetch Sender's PGP Key. 
3.Specify the search criteria.
4.Press the  key > Search.
5.Click a certificate or PGP key.
6.Click Add To Key Store.
Add a certificate or PGP key from a message
If you are enrolled with the PGP Universal Server, you can't add PGP keys from messages.
1.In a message, highlight a digital signature indicator.
2.Press the  key. 
•To import the certificate or PGP key, click Import Certificate or Import PGP Key.
•To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key.
Add a certificate or PGP key from an attachment
If you are enrolled with the PGP Universal Server, you can't add PGP keys from attachments.
1.In a message, click the certificate or PGP key attachment at the end of the message.
2.Click Retrieve Certificate or Retrieve PGP Key.
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							3.Click the certificate or PGP key.
•To import the certificate or PGPkey, click Import Certificate or Import PGP Key.
•To import and trust the certificate or PGP key, click Trust Certificate or Trust PGP Key
Related information
I can't open an attachment in an encrypted message, 121
Attachment indicators in S/MIME and PGP protected messages
IndicatorDescription The message includes a certificate attachment. The message includes multiple certificate attachments. The message includes a PGP key attachment. The message includes multiple PGP key attachments. The message includes a certificate server attachment.
Add connection information for a certificate server from a message
If you are enrolled with the PGP Universal Server, you can't add connection information for a certificate server from a 
message.
1.In a message, highlight the  indicator at the end of the message. 2.Press the  key > Import Server. 
View the certificate used to sign or encrypt a message
1.In a message, highlight the encryption status indicator or a digital signature indicator.
2.Press the  key > View Sender's Certificate or View Encryption Certificate. 
View the PGP key used to sign or encrypt a message
1.In a message, highlight the encryption status indicator or a digital signature indicator.
2.Press the  key > View Sender's PGP Key or View Encryption PGP Key. 
View encryption information for a weakly encrypted message
1.In a weakly encrypted message, highlight the encryption status indicator.
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							Press the  key > Encryption Details. 
S/MIME and PGP protected message status
Digital signature indicators for S/MIME or PGP protected messages
IndicatorDescription Your BlackBerry smartphone verified the digital signature. The BlackBerry Enterprise Server that is associated with your smartphone verified the digital 
signature. Your smartphone requires more data to verify the digital signature. Your smartphone can't verify the digital signature. Your smartphone trusts the sender’s certificate or PGP key. Your smartphone trusts the sender’s certificate chain. The sender’s email address doesn't match the email address of the certificate subject or the 
PGP key, or the sender’s certificate or key is revoked, isn't trusted, can't be verified, or isn't on 
your smartphone. The certificate or PGP key is weak, the certificate or key status isn't current, or your 
smartphone requires more data to verify the trust status of the certificate or key. The sender’s certificate, certificate chain, or PGP key is expired.
Encryption status indicators
Your administrator sets whether messages that you receive are considered to be strong or weak.
IndicatorDescription The message is strongly encrypted. The message is weakly encrypted.User GuideMessages
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							Check the status of a certificate or certificate chain
If a certificate is included in a received message, or is already stored in the key store on your BlackBerry device, you can 
check the status of the sender's certificate, or you can check the status of the sender's certificate and all other certificates\
 
in the certificate chain.
1.In a message, highlight a digital signature indicator.
2.Press the  key. 
3.Click Check Sender’s Certificate or Check Sender’s Cert Chain.
S/MIME and PGP protected message options
Change your signing and encryption certificate or key
Your BlackBerry smartphone uses your certificate or PGP key to encrypt messages in the Sent Items folder and includes 
your encryption certificate or 
PGP public key in messages that you send so that recipients can encrypt their reply 
messages.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.Change the Certificate fields or the Default Key field.
4.Press the  key > Save. 
Related information
Some signing and encryption options aren't available on my smartphone, 121
Change options for downloading attachments in encrypted messages
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.Do one of the following:
•To download attachments in encrypted messages automatically, change the Encrypted Attachment Support 
field to Automatic.
•To download attachments in encrypted messages manually, change the Encrypted Attachment Support field to 
Manual.
•To prevent your BlackBerry smartphone from downloading attachments in encrypted messages, change the 
Encrypted Attachment Support field to None.
4.Press the  key > Save. 
Change the default signing and encryption option
Your BlackBerry smartphone is designed to use the default signing and encryption option when you send a message to a 
contact that you haven't previously sent a message to or received a message from. Otherwise, your smartphone uses the 
message history to suggest a signing and encryption option.
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							You can set your smartphone to try to use the default signing and encryption option for your outgoing messages instead. 
However, if message classifications are turned on, the default signing and encryption option might not be able to be used 
depending on the security requirements of a message's classification. For example, if your default signing and encryption 
option is set to Sign and you compose a reply to a message that is classified as confidential, the signing and encryption  option is set to Sign and Encrypt instead of the default signing and encryption option.
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Default Services.
3.Change the Default Encoding field.
•To try to use the default signing and encryption option for outgoing messages, set the Outgoing Message 
Encoding Suggestion
 field to Use Default Encoding.
•To use the signing and encryption option based on the message history, set the Outgoing Message Encoding 
Suggestion
 field to Use Message History.
4.Press the  key > Save. 
Related information
Some signing and encryption options aren't available on my smartphone, 121
About message classifications
If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server that supports 
this feature and your administrator turns on message classifications, the 
BlackBerry Enterprise Server applies a minimum 
set of security actions to each message that you compose, forward, or reply to, based on the classification that you assign  to the message. Your administrator specifies the message classifications that you can use.
If you receive a message that uses message classifications, you can view the abbreviation for the classification in the 
subject line of the message and the full description for the classification in the body of the message. You can also view the 
abbreviation and full description for the classification for a sent message in the Sent Items folder.
Change the default message classification
Before you begin: To perform this task, your work email account must use a BlackBerry Enterprise Server that supports 
this feature and your administrator must turn on message classifications.
Your BlackBerry smartphone is designed to use the default message classification when you send a message to a contact 
that you haven't sent a message to or received a message from previously. If you have sent a message to or received a 
message from the contact previously, your smartphone tries to use the message classification that was used for the last 
message.
1.On the home screen or in a folder, click the Options icon.
2.Click Device > Advanced System Settings > Default Services.
3.Change the Default Classification field.
4.Press the  key > Save. User GuideMessages
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							Change the size of S/MIME or PGP indicators in messages
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.In the General section, change the Message Viewer Icons field.
4.Press the  key > Save. 
Change the encryption algorithms for S/MIME or PGP protected 
messages
If a message has multiple recipients, your BlackBerry smartphone uses the first encryption algorithm that's selected in the 
list and that all recipients are known to support.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
3.In the Allowed Content Ciphers section, select the checkbox beside one or more allowed content ciphers.
4.Press the  key > Save. 
Change when the prompt to enter your key store password in a signed or 
encrypted message appears
You might be prompted to enter your key store password each time a personal certificate or PGP key in your key store is 
used, such as when you send a signed message or your 
BlackBerry smartphone decrypts a received message. You can 
turn off this prompt or set the prompt to appear less often.
1.On the home screen or in a folder, click the Options icon.
2.Click Security > Advanced Security Settings > Certificates or PGP keys.
3.Highlight a personal certificate or PGP key.
4.Press the  key > Change Security Level.
•To turn off the prompt to enter your key store password, set the security level to Low.
•To display the prompt only when the password isn't cached or the refresh rate for key store items is expired, set  the security level to 
Medium.
•To always display the prompt, set the security level to High.
5.Click OK.
Turn off the prompt that appears before an S/MIME or a PGP protected 
message is cut short
1.On the home screen or in a folder, click the Options icon.
2.Click Security > S/MIME or PGP.
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