Blackberry Curve 9310, 9315, 9320 User Guide

							Managing files and attachments
View properties for a file
You can view the size, author, publication date, and other properties of a file.
1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Properties. 
Related information
Hide a file or folder, 131
View a hidden file or folder, 132
Copy, move, rename, or delete a file
1.Do one of the following:
•On the home screen or in a folder, click the Files icon.
 • On the home screen, click the Media icon. Press the  key > Explore.
2.Find and highlight a file.
3.Press the  key. 
•To copy a file, click Copy. Navigate to a location. Click Paste.
•To move a file, click Cut. Navigate to a location. Click Paste.
•To rename a file, click Rename. Type a name for the file. Click Save.
•To delete a file, click Delete.
Hide a file or folder
To view a file or folder after you hide it, you must remember the location of the file or folder.
1.On the Home screen, click the folder that contains the file or folder you want to hide.
2.Press the  key > Explore. 
3.Find and highlight the file or folder you want to hide.
4.Press the  key > Properties. 
5.Select the Hidden checkbox.
6.Click OK.
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							After you hide a file or folder, it is no longer visible on your BlackBerry smartphone.
Related information
View a hidden file or folder, 132
View a hidden file or folder
You can view files or folders that you hid.
1.On the Home screen, click the folder that contains the file or folder that you hid.
2.Press the  key > Explore. 
3.Browse to the folder that contains the file or folder that you hid.
4.Press the  key > Show Hidden. 
Related information
Hide a file or folder, 131 
Open a password-protected .pdf file
To perform this task, your email account must use the BlackBerry Internet Service or a BlackBerry Enterprise Server that 
supports this feature. For more information, contact your wireless service provider or administrator. 
1.In a .pdf file, when the "Password protected document" message appears, press the  key. 2.Press the  key > Enter Password. 
3.Type the password.
4.Press the  key on the keyboard. 5.Press the  key > Open Attachment or Download Attachment > Yes. 
View tracked changes in a document
In a document, press the  key > Show Changes. 
To hide tracked changes, press the  key > Hide Changes.
View the table of contents in a document
Depending on the document type, you might not be able to view the table of contents.
In a document, press the  key > Table of Contents. 
To move to a specific heading, click a heading. Click Jump.
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							Move around a spreadsheet
In a spreadsheet, press the  key. 
 • To move to a specific cell, click Go to Cell. Type the cell co-ordinates. Press the  key on the keyboard.
•To switch worksheets, click Next Sheet or Prev Sheet.
•To view a list of worksheets, click Table of Contents.
•To move to a specific worksheet, click Table of Contents. Click a worksheet. Click View.
View the content of a cell
In a spreadsheet, click a spreadsheet cell.
Change the size of a column
In a spreadsheet, do one of the following:
•To change the size of a column, click the column label. Click a size.
•To view all the text in a column, click the column label. Click Fit.
•To change the size of all the columns in the spreadsheet, click the unmarked column label in the upper-left corner of 
the spreadsheet. Click a size.
 • To change the column size for all spreadsheets, press the  key > Options. Change the Column Width field. Press 
the 
 key > Save.
Set display options for a spreadsheet
1.In a spreadsheet, press the  key > Options. 
•To view the gridlines in the spreadsheet, change the Show Gridlines field to Yes.
•To label spreadsheet rows with numbers and columns with letters, change the Display Labels field to Yes.
2.Press the  key > Save. 
Move around pages in a multipage .tif file
In a multipage .tif file, press the  key. 
•To view a list of pages in a multipage .tif file, click Table of Contents.
•To move to a specific page in a multipage .tif file, click Table of Contents. Click a page. Click View.
•To switch pages in a multipage .tif file, click Next Page or Prev Page.
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							Switch presentation views
In a presentation, press the  key. 
•To view text only, click View Text.
•To view text and slides, click View Both.
To view the presentation in its original format, click View Slides.
Switch slides
In a presentation, press the  key > Next Slide or Prev Slide. 
Rotate or zoom in to or out from a slide
When viewing a presentation in slide view, press the  key. 
•To rotate a slide, click Rotate.
•To zoom in to or zoom out from a slide, click Zoom In or Zoom Out.
 • To zoom back to the original slide size, press the  key > Fit to Screen.
Save a slide
1.When viewing a presentation in slide view, press the  key > Save Slide. 
2.Type a name for the file.
3.Click Save.
Troubleshooting: Files
A message, attachment, or Google Mail conversation 
is cut short or doesn't appear
Try the following actions:
•Wait for a short period of time. Your BlackBerry smartphone receives long messages and attachments in sections.
•If "More available" appears at the end of the message or attachment, press the  key > More or More All.
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							•If part of a Google Mail conversation doesn't appear, press the  key > More of Conversation.
•If you're downloading an attachment, cancel the download and wait for a short period of time. Try downloading the 
attachment again.
Related information
Receive only the first section of long email messages, 
A skipped content bar appears in a document
More content is available for you to download to your BlackBerry smartphone.
1.To download the content, click the skipped content bar.
2.Click More.
A question mark appears on a slide
A question mark appears on a slide if your BlackBerry smartphone has not downloaded the slide.
1.To download the slide, highlight the slide.
2.Press the  key > Retrieve.
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							Media
How to: Media
Media file basics
Play a media file
1.Do one of the following:
•On the home screen, click the Media icon. Click a media type. If necessary, click a category.
•On the home screen or in the Applications folder, click the Voice Notes icon.
2.Click a file.
3.If the media controls don't appear at the bottom of the screen, click the trackpad.
 • To play a media file, click the  icon.
 • To pause a media file, click the  icon.
 • To stop a media file, click the  icon.
 • To move to the next media file, click the  icon.
 • To move to the previous media file or the beginning of the media file that's currently playing, click the  icon.
•To fast-forward or rewind a file, click the progress bar. On the trackpad, slide your finger to the right or left. Click the progress bar again.
Related information
Supported audio and video file formats and extensions, 140
Supported picture file extensions, 141
Adjust the volume
•To increase the volume, press the Volume Up key on the right side of your BlackBerry smartphone.
•To decrease the volume, press the Volume Down key on the right side of your smartphone.
•To mute the volume, press the Mute key on the right side of your smartphone. To turn off mute, press the Mute key 
again. If you press the 
Mute key during a call, your smartphone mutes the call so that you can hear others on the call, 
but they can't hear you.
Related information
Mute a call, 62 
Improve sound quality for media files, 137
User GuideMedia
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							Amplify the volume using the audio boost feature, 137
Amplify the volume using the audio boost feature
The audio boost feature allows you to amplify the volume more than the normal volume settings allow for songs, ring tones, 
and videos.
1.Do one of the following:
 • On the home screen, click the Media icon. Press the  key > Media Options.
 • On the home screen or in the Applications folder, click the Voice Notes icon. Press the  key > Options.
2.Select the Audio Boost checkbox.
3.Read the warning on the screen and if you want to proceed, click Yes.
4.Press the  key > Save. 
Improve sound quality for media files
Depending on your BlackBerry smartphone model, this feature might not be supported. To improve sound quality for 
media files, you must be using stereo headphones with your smartphone.
1.Do one of the following:
 • On the home screen, click the Media icon. Press the  key > Media Options.
 • On the home screen or in the Applications folder, click the Voice Notes icon. Press the  key > Options.
2.Change the Headset Music EQ field.
3.Press the  key > Save. 
Copy, move, rename, or delete a file
1.Do one of the following:
•On the home screen or in a folder, click the Files icon.
 • On the home screen, click the Media icon. Press the  key > Explore.
2.Find and highlight a file.
3.Press the  key. 
•To copy a file, click Copy. Navigate to a location. Click Paste.
•To move a file, click Cut. Navigate to a location. Click Paste.
•To rename a file, click Rename. Type a name for the file. Click Save.
•To delete a file, click Delete.
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							View properties for a file
You can view the size, author, publication date, and other properties of a file.
1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Properties. 
Related information
Hide a file or folder, 131 
View a hidden file or folder, 132 
Change the amount of time before the media player screen closes
If you pause or stop a media file for a certain period of time, the media player screen closes to optimize the performance of your 
BlackBerry smartphone.
1.On the home screen, click the Media icon.
2.Press the  key > Media Options. 
3.Change the Close Media Player When Inactive field.
Turn on or turn off audio and video shortcuts
By default, your BlackBerry smartphone uses the Volume and Mute keys as shortcuts to play, pause, and skip audio and 
video files.
1.On the home screen, click the Media icon.
2.Press the  key > Media Options. 
3.Select or clear the Allow Mute and Volume keys to control play, pause, and skip checkbox.
4.Press the  key > Save. 
Related information
I can't use a shortcut, 59 
Turn on or turn off media card support
When you turn off media card support, your BlackBerry smartphone can't access the files that are on your media card. This 
might be useful if you want to make sure that your files are saved to your smartphone's built-in media storage rather than 
your media card.
1.On the home screen or in a folder, click the Options icon.
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							2.Click Device > Storage.
3.Select or clear the Media Card Support checkbox.
4.Press the  key > Save. 
Sort media files
1.Do one of the following:
•To sort videos, on the home screen, click the Media icon > Videos icon. Highlight a video.
•To sort pictures, on the home screen, click the Media icon > Pictures icon > Picture Library folder.
•To sort voice notes, on the home screen or in the Applications folder, click the Voice Notes icon. Highlight a voice 
note.
2.Press the  key > Sort by. 
3.Click a sorting option.
About transferring and synchronizing files
You can transfer and synchronize files between your BlackBerry smartphone and computer using a USB cable, or you can 
use 
Bluetooth technology to send files to or receive files from a Bluetooth enabled device.
If you want to manage and preserve the information or the encryption that is associated with your files when you 
synchronize files between your smartphone and your computer, use the 
BlackBerry Desktop Software. To download 
BlackBerry Desktop Manager, from your computer, visit 
www.blackberry.com/desktop and select the appropriate option 
for your computer.
 For more information about synchronizing files, see the Help in the BlackBerry Desktop Software.
Related information
Transfer files to and from your smartphone, 30 
Transfer files to and from your smartphone
1.Connect your BlackBerry smartphone to the computer using a USB cable.
2.In the dialog box that appears on your smartphone, select one of the following file transfer options:
•If you want to transfer most types of files, click USB Drive.
•If you want to synchronize media files that are protected with DRM, click Sync Media.
3.If necessary, type your smartphone password. Your smartphone appears as a drive on your computer.
4.On your computer, do one of the following:
•Drag a file from a location on your computer to a folder on your smartphone.
•Drag a file from a folder on your smartphone to a location on your computer.
To view the transferred file on your smartphone, disconnect your smartphone from your computer and find the file.
Related information
About transferring and synchronizing files, 139 
User GuideMedia
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							Send a file
Before you begin: To send a video, the video must be recorded in MMS mode.
1.On the home screen or in a folder, click the Media icon or Files icon.
2.Find and highlight a file.
3.Press the  key > Send. 
4.Click a message type.
5.If necessary, turn on Bluetooth technology and choose a device or pair with a device.
Related information
I can't attach a file to a text message, 127 
Receive a media file using Bluetooth technology
Before you begin: To perform this task, you must turn on Bluetooth technology.
When a media file is sent to your BlackBerry smartphone using Bluetooth technology, a dialog box appears on the screen.
1.In the Accept connection request dialog box, click Yes.
2.In the Do you want to receive the incoming data dialog box, click Yes.
Your smartphone stores each received file in the folder that matches each file's type.
Supported audio and video file formats and extensions
Depending on your BlackBerry smartphone model and wireless network, some file extensions and file formats might not be 
supported.
File extensionsVideo file formatsAudio file formatsMP4
M4A
M4V
3GP
3G2
•H.263
•H.264
•MPEG-4
•AAC-LC
•AAC+
•eAAC+
•AMR-NB
•QCELP
•EVRC
AVIMPEG-4MP3User GuideMedia
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