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Blackberry Curve 9310, 9315, 9320 User Guide

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    							BlackBerry Curve 9310/9315/9320 Smartphones
Version: 7.1
User Guide
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    							Published: 2012-10-19SWD-20121019094225835
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    							Contents
Quick Help ................................................................................................................................\
................... 9
Getting started: Your smartphone ................................................................................................................. 9
Popular topics ................................................................................................................................\
............ 28
Popular tips ................................................................................................................................\
................ 32
Common troubleshooting ........................................................................................................................... 40
Tips and shortcuts ................................................................................................................................\
...... 45
Tips: Doing things quickly ........................................................................................................................... 45
Tips: Extending battery life .......................................................................................................................... 46
Tips: Finding apps ................................................................................................................................\
...... 47
Tips: Freeing space for your music, pictures, videos, and files ..................................................................... 47
Tips: Freeing space to optimize your smartphone's performance ................................................................. 48
Tips: Updating your software ...................................................................................................................... 49
Tips: Keeping your information safe ............................................................................................................ 50
Tips: Managing indicators ........................................................................................................................... 50
Shortcuts: Phone ................................................................................................................................\
........ 51
Shortcuts: Messages ................................................................................................................................\
.. 52
Shortcuts: Files and attachments ................................................................................................................ 53
Shortcuts: Typing with the physical keyboard .............................................................................................. 54
Shortcuts: Media ................................................................................................................................\
........ 55
Shortcuts: Browser ................................................................................................................................\
..... 56
Shortcuts: Search ................................................................................................................................\
....... 57
Shortcuts: Maps ................................................................................................................................\
......... 58
Shortcuts: Calendar ................................................................................................................................\
.... 58
Troubleshooting: Shortcuts ......................................................................................................................... 59
Phone ................................................................................................................................\
........................ 60
How to: Phone ................................................................................................................................\
............ 60
Troubleshooting: Phone .............................................................................................................................. 78
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    							Voice commands ................................................................................................................................\
........ 82
How to: Voice commands ........................................................................................................................... 82
Troubleshooting: Voice commands ............................................................................................................. 84
Messages ................................................................................................................................\
................... 86
How to: Messages application .................................................................................................................... 86
Troubleshooting: Messages application .................................................................................................... 122
Files and attachments .............................................................................................................................. 128
How to: Files ................................................................................................................................\
............ 128
Troubleshooting: Files .............................................................................................................................. 134
Media ................................................................................................................................\
...................... 136
How to: Media ................................................................................................................................\
.......... 136
Troubleshooting: Media ............................................................................................................................ 154
Ring tones, sounds, and alerts .................................................................................................................. 158
How to: Ring tones, sounds, and alerts ...................................................................................................... 158
Troubleshooting: Ring tones, sounds, and alerts ....................................................................................... 162
Browser ................................................................................................................................\
................... 163
How to: Browser ................................................................................................................................\
....... 163
Tips: Browser ................................................................................................................................\
........... 176
Troubleshooting: Browser ......................................................................................................................... 178
Calendar ................................................................................................................................\
.................. 179
How to: Calendar ................................................................................................................................\
...... 179
Tips: Calendar ................................................................................................................................\
.......... 188
Troubleshooting: Calendar ....................................................................................................................... 188
Contacts ................................................................................................................................\
.................. 191
How to: Contacts ................................................................................................................................\
...... 191
Troubleshooting: Contacts ........................................................................................................................ 201
Clock ................................................................................................................................\
....................... 202
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    							How to: Clock ................................................................................................................................\
........... 202
Troubleshooting: Clock ............................................................................................................................. 205
Tasks and memos ................................................................................................................................\
.... 207
Create a task or memo .............................................................................................................................. 207
Send a task or memo ................................................................................................................................ 207
Change or delete a task or memo .............................................................................................................. 207
Change the status of a task ....................................................................................................................... 207
Hide completed tasks ............................................................................................................................... 208
Show tasks in the calendar ....................................................................................................................... 208
Synchronizing tasks and memos ............................................................................................................... 208
About categories ................................................................................................................................\
...... 210
Categorize a contact, task, or memo ......................................................................................................... 210
Create a category for contacts, tasks, or memos ....................................................................................... 211
Turn off the prompt that appears before you delete items .......................................................................... 211
Typing ................................................................................................................................\
...................... 212
How to: Typing ................................................................................................................................\
......... 212
Troubleshooting: Typing ........................................................................................................................... 218
Keyboard ................................................................................................................................\
................. 220
How to: Keyboard ................................................................................................................................\
..... 220
Language ................................................................................................................................\
................. 222
How to: Language ................................................................................................................................\
.... 222
Troubleshooting: Language ...................................................................................................................... 224
Screen display ................................................................................................................................\
.......... 225
How to: Screen display ............................................................................................................................. 225
Troubleshooting: Screen display ............................................................................................................... 229
GPS technology ................................................................................................................................\
........ 230
How to: GPS technology ........................................................................................................................... 230
Troubleshooting: GPS technology ............................................................................................................. 231
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    							Maps ................................................................................................................................\
....................... 233
How to: Maps ................................................................................................................................\
........... 233
Personalize: Maps ................................................................................................................................\
.... 237
Troubleshooting: Maps ............................................................................................................................. 239
Applications ................................................................................................................................\
............. 240
How to: Applications ................................................................................................................................ 240
Troubleshooting: Applications .................................................................................................................. 242
BlackBerry ID ................................................................................................................................\
........... 246
How to: BlackBerry ID .............................................................................................................................. 246
BlackBerry Device Software ...................................................................................................................... 248
How to: BlackBerry Device Software ......................................................................................................... 248
Troubleshooting: BlackBerry Device Software ........................................................................................... 250
Manage Connections ................................................................................................................................ 252
Mobile network ................................................................................................................................\
........ 252
Wi-Fi technology ................................................................................................................................\
....... 257
Mobile Hotspot mode ............................................................................................................................... 266
How to: Mobile Hotspot mode ................................................................................................................... 266
Troubleshooting: Mobile Hotspot mode .................................................................................................... 269
Bluetooth technology ............................................................................................................................... 270
How to: Bluetooth technology ................................................................................................................... 270
Troubleshooting: Bluetooth technology ..................................................................................................... 277
Media server ................................................................................................................................\
............ 280
How to: Media server ................................................................................................................................ 280
Smart accessories ................................................................................................................................\
.... 282
About the Smart Accessories application .................................................................................................. 282
Set up a new dock ................................................................................................................................\
.... 282
Change a dock profile ............................................................................................................................... 282
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    							Delete a saved dock profile ....................................................................................................................... 283
Power and battery ................................................................................................................................\
.... 284
How to: Power and battery ........................................................................................................................ 284
Troubleshooting: Power and battery .......................................................................................................... 288
Storage space and media cards ................................................................................................................ 289
How to: Storage space and media cards ................................................................................................... 289
Troubleshooting: Storage space and media cards ..................................................................................... 295
Search ................................................................................................................................\
..................... 297
How to: Search ................................................................................................................................\
......... 297
Troubleshooting: Search ........................................................................................................................... 301
Security ................................................................................................................................\
................... 302
How to: Security ................................................................................................................................\
....... 302
Troubleshooting: Security ......................................................................................................................... 332
Service books and diagnostic reports ........................................................................................................ 334
Run, view, send, or delete a diagnostic report ........................................................................................... 334
Accept, delete, or restore a service book ................................................................................................... 334
Set a default recipient for diagnostic reports ............................................................................................. 335
Find your smartphone model number and version of the BlackBerry Device Software ................................ 335
I can't run or submit a diagnostic report .................................................................................................... 335
Synchronization ................................................................................................................................\
....... 336
How to: Synchronization ........................................................................................................................... 336
Troubleshooting: Synchronization ............................................................................................................. 339
Accessibility options ................................................................................................................................\
. 341
How to: Accessibility ................................................................................................................................ 341
Calculator ................................................................................................................................\
................ 353
Use the calculator ................................................................................................................................\
.... 353
Convert a measurement ........................................................................................................................... 353
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    							Glossary ................................................................................................................................\
................... 354
Legal notice ................................................................................................................................\
............. 356
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    							Quick Help
Getting started: Your smartphone
Find out about apps and indicators, and what the keys do on your BlackBerry smartphone.
Your BlackBerry smartphone at a glance
 
 
Inserting the SIM card, media card, and battery
User GuideQuick Help
9
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    							Remove the battery door
 
 
Insert the SIM card
Depending on your BlackBerry smartphone model or your wireless service provider, you might not need a SIM card for your 
smartphone.
 
 
Slide the SIM card into the slot.
User GuideQuick Help
10
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