Xerox WorkCentre 3045 Service Manual
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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-27Error Troubleshooting Scanner Test 2■ADF Motor -On ■ADF Motor -OffThis test checks the motor system for the ADF document handling. All Test ■Start ■Processing ■Check OK or ErrorThis test runs all ESS Diag tests except OP Panel, USB Host test, Lamp test, and the Scanner test. Test returns Check OK or failed test name. IOT DiagTests for print engine components. Sensor TestAt the start, L - 0 is displayed. When a sensor is turned On from Off, L changes to H and back to L while the counter increments. Component TestsThese tests check whether the sensors operate normally. Press OK to run the selected test. Press Stop to exit the test. The display returns to the Service Mode menu. NOTE During the Sensor Test, no other diagnostic functions can be performed. The printer only accepts DI components and exit commands. Te s t C o m p o n e n t Exit Sensor Exit Sensor Regi Sensor Registration Sensor Interlock Switch Interlock Switch K CRU Toner Cartridge CRUM Motor TestThese tests check operation of the electromechanical components. Press OK to run the selected test. Press Stop to exit the test. The display returns to the Service Mode menu. NOTE During the Motor Tests, no other diagnostic functions can be performed. The printer only accepts component and exit commands. Component Tests Te s t C o m p o n e n t Main Motor (FULL) Main Motor (SLOW)Main Drive Motor Caution: When checking the Main Motor, stop the test within 10 seconds. Executing this test for 10 seconds or longer may damage the printer. Feed Solenoid Feed Solenoid Toner Motor Toner Motor Caution: When checking the toner motors, stop the test within 3 seconds. Executing this test for 3 seconds or longer may cause damage to the printer. DBAC ON NOTE The use of DBAC ON, DBDC ON, TR1+ ON, TR2+ ON, TR2- ON, CR ON, MOB LED ON, ADC LED ON, 24V ON, HV CLK ON is prohibited to avoid shock hazards since they are high-voltage outputs. DBDC ON TR1+ ON TR2+ ON TR2- ON CR ON MOB LED ON ADC LED ON 24V ON HV CLK ON NVM SettingsEdits, saves, loads, and prints NVM information. Te s tControl PanelTe s t D e s c r i p t i o n
2-28 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Edit NVM■Ad0000=00000000* ■Please waitDisplays current NVM values. Use this to edit NVM values. Caution: Change NVM values only when directed to do so by a troubleshooting procedure. Save NVM to ESSSave NVM ■Save NVM MCU -> ESS OK? ■Saved ■Please waitSaves the MCU Board NVM to the IP Board temporarily when the MCU needs to be replaced. Print InfoProvides printer configurations and settings information. Config Page ■Ready ■ProcessingPrints version information. The System Settings page contains: ■Optional Products Status ■Engine ROM Revision No. ■MCU NVM Revision No. Print Settings ■Ready ■ProcessingPrints the configured settings.■Serial No. ■Tone Correction On/Off ■Counter Type ■B/W Print Count ■To t a l P r i n t C o u n t ■B/W Backup Count ■Total Backup Count ■B/W Error Count Installation SetProvides printer installation information. Serial No. ■YXLxxxxxx ■YXMxxxxxx ■YXNxxxxxx ■YXRxxxxxxDisplays the 6 digit Serial Number. Pixel Counter ■K: nn.n Pixel count values. (Read only.) Print Counter ■B/W Print ■To t a l P r i n t ■B/W Backup ■To t a l B a c k u p ■B/W ErrorDisplays the respective counter values in the master NVM and backup NVM. (Read only) Clear All NVM ■OK? ■Processing ■InitializedClears all NVM. Clear Job History ■OK? ■Processing ■InitializedDeletes job history data from NVM. Te s t P r i n tTest prints for troubleshooting the printer. The available test prints are found in the Test Print menu. For a description of these test pages, see “Test Prints” on page 5-38. ParameterReads/writes the parameter values, errors, and life counter values stored in the printer. NOTE Print the parameter list using the Print function of Parameter Menu before changing the value of the registration. RegiVa l u e X Margin■-137 to 137 Adjusts registration in the feed direction. Y Margin ■-3780 to 3780 Adjusts registration in the scan direction. Te s tControl PanelTe s t D e s c r i p t i o n
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-29Error Troubleshooting FAX/Scanner Diagnostic Tests Skew ■-630 to 630 Adjusts the skew so that the image is parallel with both sides of the paper. Life Counter NameVa l u e These counter values are reference only. Do not use as the official value. M/C Total PV30000 M/C FC PV- DEVE Roundtime- XERO Roundtime- M/C DispTime- LM/C Pixel - M/C ColorEmptyBW- M/C Custom Start- M/C Custom End- Wa ste To n e r- To n e r P VStd.: 700/High:14000 To n e r D i s p T i m e- To n e r T D C C- To n e r P i x e l- PrintSelecting this menu item prints the parameter values and life counter values stored in the IOT. Te s tControl PanelDescription InformationTests FAX and Scanner components. Scan CounterFB: 0x00000000 ADF: 0x00000000Displays the scan counter value. ■FB: Platen scans ■ADF: ADF scans Scanner Maintenance White BalanceWhite Balance Reports the result of white balance which is performed while the printer powers up. Registration Param.This function adjusts the registration parameters of the scanner. Parameter Range Description Regi ADF Lead -2.0 mm ~ 2.0 mm, in 0.1 mm StepsAdjusts Registration of the ADF leading edge. Regi ADF Side -1.0 mm ~ 1.0 mm, in 0.1 mm StepsAdjusts Registration of the ADF side edge. Te s tControl PanelTe s t D e s c r i p t i o n
2-30 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Regi FB Lead -2.0 mm ~ 2.0 mm, in 0.1 mm StepAdjusts Registration of the flatbed leading edge. Regi FB Side -1.0 mm ~ 1.0 mm, in 0.1 mm StepsAdjusting Registration of the flatbed side edge. Auto RegistrationReports the result of auto registration which is performed while the printer powers up. IIT I/O Check ■FB Home Sensor ■ADF Scan Sensor ■ADF Document Sensor ■ADF Cover SensorTests the scanner sensors. Scan Counter ClearThis function clears the flat bed and ADF counters. ParameterValue Options Pulse DialingEnable Pulse Dialing NOTE You can not select Pulse dialing at the Fax Setting Menu, only To n e d i a l . 0:Disable 1:Enable Pulse dial make/break ratio0: 30% / 70%, 1: 32% / 68%, 2: 33% / 67%, 3: 36% / 64%, 4: 38% / 62%, 5: 39% / 61%, 6: 40% / 60%, 7: 42%/ 58% Enable 20 PPS DP NOTE You can not select Pulse 20PPS dialing at the Fax Setting Menu. 0:Disable, 1:Enable DT M F To n eDTMF high tone level (-dB)0: -3 dB, 1: -4 dB, 2: -5 dB, 3: -6 dB, 4: -7 dB, 5: -8 dB, 6: -9 dB, 7: -10 dB DTMF high/low level difference (dB)0: 0 dB, 1: -1 dB, 2: -2 dB, 3: -3 dB, 4:- 4 dB, 5: -5 dB DT M F D i a l i n g Speed (ms)0: 70 ms, 1: 80 ms, 2: 85 ms, 3: 90 ms, 4: 95 ms, 5: 100 ms, 6: 105 ms, 7: 110 ms Te s tControl PanelDescription
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-31Error Troubleshooting Ring DetectionFreq Range @ On Period -- Upper Bound27~85 Hz Freq Range @ On Period -- Lower Bound13~20 Hz Minimum On time 0: 100 ms, 1: 110 ms, 2: 120 ms, 3: 130 ms, 4: 140 ms, 5: 150 ms, 6: 160 ms, 7: 170 ms, 8: 180 ms, 9: 190 ms, 10: 200 ms, 11: 210 ms, 12: 220 ms, 13: 230 ms, 14: 240 ms, 15: 250 ms Off time 0: 500 ms, 1: 600 ms, 2: 700 ms, 3: 800 ms, 4: 900 ms, 5: 1000 ms, 6: 1100 ms, 7: 1200 ms, 8: 1300 ms, 9: 1400 ms, 10: 1500 ms, 11: 1600 ms, 12: 1700 ms, 13: 1800 ms, 14: 1900 ms, 15: 2000 ms Busy Tone DetectionEnable Busy Tone Detection0:Disable, 1:Enable On duration (Max duration)0~80 (10 ms) On duration (Min duration)0~30 (10 ms) Off duration (Max duration)0~80 (10 ms) Off duration (Min duration)0~30 (10 ms) No. of cycle for busy condition0: 3, 1: 4, 2: 5, 3: 6 Power Threshold 0: 35 dB, 1: 36 dB, 2: 37 dB, 3: 38 dB, 4: 39 dB, 5: 40 dB, 6: 41 dB, 7: 42 dB, 8: 43 dB, 9: 44 dB, 10: 45 dB, 11: 46 dB, 12: 47 dB, 13: 48 dB, 14: 49 dB, 15: 50 dB TEL/FAX Power Threshold0: -22 dB, 1: -24 dB, 2: -26 dB, 3: -28 dB, 4: -30 dB, 5: -32 dB, 6: -34 dB, 7: -36dB Dial Tone DetectionEnable Dial Tone Detection0:Disable, 1:Enable Validation time 6~30 (100 ms) Power Threshold 0: 35 dB, 1: 36 dB, 2: 37 dB, 3: 38 dB, 4: 39 dB, 5: 40 dB, 6: 41 dB, 7: 42 dB, 8: 43 dB, 9: 44 dB, 10: 45 dB, 11: 46 dB, 12: 47 dB, 13: 48 dB, 14: 49 dB, 15: 50 dB Te s tControl PanelDescription
2-32 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Call Progress To n e Freq. FilterCall Progress Tone Freq. Filter0: 340Hz ~ 560Hz 1: 310Hz ~ 485Hz 2: 363Hz ~ 502Hz 3: 276Hz ~ 504Hz 4: 415Hz ~ 460Hz 5: 310Hz ~ 640Hz 6: 370Hz ~ 525Hz RX PowerRx Call Detection Level 0: -36dB, 1: -37dB, 2: -38dB, 3: -39dB, 4: -40dB, 5: -41dB, 6: -42dB, 7: -43dB, 8: -44dB, 9: -45dB, 10: -46dB, 11: -47dB, 12: -48 dB TX PowerTx Cable Equalizer 0: 0dB, 1: 2dB, 2: 4dB, 3: 6dB, 4: 8dB, 5: 10dB, 6: 11dB, 7: 12dB Tx Signal Level 0: -3 dB, 1: -4 dB, 2: -5 dB, 3: -6 dB, 4: -7 dB, 5: -8 dB, 6: -9 dB, 7: -10 dB, 8: -11 dB, 9: -12 dB, 10: -13dB, 11: -14 dB, 12: -15 dB, 13: -16 dB, 14: -17 dB, 15: -18 dB External Hook ThresholdHigh voltage High (20~40 V) Medium voltage Medium (10~19 V) Low voltage Low (5~9 V) FAX Capability SettingBest Coding Capability 0: MH, 1: MR, 2: MMR, 3: JBIG Backup Data All ClearClears all of the backup data. User & System ClearClears stored document data, address information, communication management data, the history. Initializes the system data. System Data InitInitializes the system data. CompleteExits diagnostics and returns to normal operation. Te s tControl PanelDescription
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-33Error Troubleshooting Service Diagnostic Test Procedures Phaser 3010/3040 Sensor Test Procedures The CE Diagnostic software extends the functionality of the Printer Settings Utility by adding a Service Diagnostics selection. CE Dagnostics provide a way to test electromechanical components, display printer status, and provide NVRAM access. When a PC is available, use CE Dagnostic software tests to diagnose problems and isolate which component or sub assembly needs replacement. Procedures for testing each sensor in the Phaser 3010/3040 using CE Diagnostics. •Exit Sensor • Registration Sensor • Rear Door Interlock Switch • Toner Cartridge CRUM s3040-113 Feed Solenoid Registration Sensor Feed Roller Exit SensorRear Door Interlock
2-34 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Exit Sensor 1. Enter CE Diagnostics (page A-2). 2. Run the Exit Sensor test in the Digital Input drop down box. 3. Operate the actuator to check sensor function. 4. Confirm the display indicates the sensor functions correctly. 5. Press the Cancel button to stop the test. s6000-143 Exit Sensor Actuator Paper Paper
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-35Error Troubleshooting Registration Sensor 1. Enter CE Diagnostics (page A-2). 2. Open the Rear Door. 3. Run the Registration Sensor test. 4. Operate the actuator to check sensor function. 5. Confirm the display indicates the sensor functions correctly. 6. Press the Cancel button to stop the test. 7. Close the Rear Door. s3040-172 Registration Sensor Actuator
2-36 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Rear Door Interlock 1. Enter CE Diagnostics (page A-2). 2. Run the Interlock Switch test . 3. Open and close the Rear Door to actuate the switch. 4. Confirm the display indicates the sensor functions correctly. 5. Press the Cancel button to stop the test. 6. Close the Rear Door. s3040-173