Xerox WorkCentre 3045 Service Manual
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Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-37Error Troubleshooting Phaser 3010/3040 Motor Test Procedures These tests check whether the Digital Output (DO) components (motor s and solenoid) operate. When the interlock is opened during a Motor Test the component stops. When a paper jam or PQ problem occurs, or an error message or code is displayed, these test help to pinpoint the faulty part. Before executing the test, examine the details of the jam, PQ problem, or error, and isolate the faulty parts. These tests are available: •Main Motor (Full, Slow) •Feed Solenoid •Toner Motor s3040-114 Main Drive Assembly Main Drive MotorToner Motor Transfer Roller
2-38 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Main Motor 1. Enter CE Diagnostics (page A-2). 2. Run the Main Motor (Full) test. 3. Check that the Exit Roller rotates. 4. Press the Cancel button to stop the test. s3040-171
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-39Error Troubleshooting Feed Solenoid The Feed Roller rotates when the Main Motor (FULL) and the Feed Solenoid tests are executed simultaneously. 1. Enter CE Diagnostics (page A-2). 2. Remove the Bypass Tray. 3. Run the Main Motor Full and Feed Solenoid tests. 4. Check that the Feed Roller rotates. 5. Press the Cancel button to stop the Feed Solenoid test. 6. Press Cancel to stop the motor test. 7. Replace the Bypass Tray. s3040-170 Feed Roller
2-40 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting WorkCentre 3045 Sensor Test Procedures The following Digital Input procedures test each print engine sensor using Service Diagnostics. When a paper jam occurs, or an error message or code is displayed, execute these tests to isolate the problem. •Exit Sensor • Registration Sensor • Rear Door Interlock Switch •K CRUM Note Pressing the Cancel button stops the sensor tests. Press the Back button to go back to the Engine Diag menu. During sensor tests, other diagnostic functions can not be performed simultaneously. The printer only accepts operations for the DI components and exit of the sensor tests. Parameters for the Digital Input tests are as shown in the following table. Code Component DI-3 K CRUM DI-4 Exit Sensor DI-5 Registration Sensor DI-7 Rear Door Interlock Switch Registration SensorCRUM Interlock SwitchExit Sensor s3040-155
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-41Error Troubleshooting Toner Cartridge CRUM 1. Enter Service Diagnostics (page 2-24). 2. Open the Front Door. 3. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-3. 4. Check sensor function by removing and replacing the Toner Cartridge. 5. Confirm the number shown on the display increases each time the toner cartridge is removed. 6. Press the Stop button to stop the test. s3040-156
2-42 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Exit Sensor 1. Enter Service Diagnostics (page 2-24). 2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-4. 3. Operate the actuator to check sensor function. 4. Confirm the number shown on the display increases every time the actuator is operated. 5. Press the Stop button to stop the test. Paper Actuator Exit Sensor s3040-157
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-43Error Troubleshooting Registration Sensor 1. Enter Service Diagnostics (page 2-24). 2. Open the Rear Door. 3. Use the Up and Down Arrow buttons to select Printer > IOT Diag > DI-5. 4. Operate the actuator to check sensor function. 5. Confirm the number shown on the display increases every time the actuator is operated. 6. Press the Stop button to stop the test. s3040-158 Actuator Registration Sensor
2-44 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Rear Door Interlock 1. Enter Service Diagnostics (page 2-24). 2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > Digital Input > DI-7. 3. Open and close the Rear Door to actuate the switch. 4. Confirm the number shown on the display increases every time the actuator is operated. 5. Press the Stop button to stop the test. 6. Close the Rear Door. s3040-159
Phaser 3010/3040/WorkCentre 3045 Service Xerox Internal Use Only 2-45Error Troubleshooting WorkCentre 3045 Motor Test Procedures These tests check whether the Digital Output (DO) components (motors, clutch, and solenoids) operate. When the interlock is opened during a Motor Test the component stops. When a paper jam or PQ problem occurs, or an error message or code is displayed, these tests help to pinpoint the faulty part. Before executing the test, examine the details of the jam, print quality problem, or error, and isolate the faulty parts. These tests are available: •Main Motor (Full, Slow) •Feed Solenoid •Toner Motor Code Component DO-1 Main Motor (Full Rotation) DO-2 Main Motor (Slow Rotation) DO-6 Feed Solenoid DO-9 Toner Motor s3040-160Feed SolenoidToner Motor Main Motor
2-46 Xerox Internal Use Only Phaser 3010/3040/WorkCentre 3045 Service Error Troubleshooting Main Motor Caution Run the for 10 seconds or longer may cause damage to the printer. 1. Enter Service Diagnostics (page 2-24). 2. Use the Up and Down Arrow buttons to select Printer > IOT Diag > Digital Output > DO-1. 3. Check that the Exit Roller rotates. 4. Press the Stop button to stop the test. Exit Roller s3040-161