Toshiba Perception 1 2 User Manual

							CALL FORWARDING 3A. Press them button. 
Call Forwarding enables you to direct your station’s incoming calls to 
another station. There are four types of call forwarding available: 
n Call Forward All Calls 
W Call Forward Busy 
W Call Forward No Answer 
n Call Forward Busy/No Answer 
In addition, there are two types of Call Forwarding System that apply to 
calls from DID, TIE, and CCSA trunks. These types of Call Forwarding 
can only be directed to an attendant console: 
W Call Forward Busy (System/DID) 
n Call Forward Busy/No Answer (System/DID) 
NOTE On/y one type of Sfation Call Forwarding can be in use at a the. 
To Call Forward All Calls: 
1 A. Press them button. The GFD LED will flash. 
2A. Dial the number to which calls 
are to be forwarded. 
3A. Press them button. 
16. Obtain dial tone. 
28. Dial the access code IB The CFD LED will light steadily. 
. ..or... (if am button number is not provided) 
You will hear recall dial tone. 
38. Dial the number to which calls 
are to be forwarded. 
48. Dial 1. You will hear dial tone, and the number is stored. 
To Use Call Forward Busy: 
1 A. Press the m button. The CFBY LED will flash. 
2A. Dial the number to which calls 
are to be forwarded. 18. Obtain dial tone. 
28. Dial the access code apm 
38. Dial the number to which calls 
are to be forwarded. 
48. Dial 1, 
To Use Call Forward No Answer: 
IA. Press the m button. 
2A. Dial the number to which calls 
are to be forwarded. 
3A. Press the m button. 
1 B. Obtain dial tone. 
28. Dial the access code (010 0, 
-. 
38. Dial the number to which calls 
are to be forwarded. 
4B. Dial [. 
To Use Call Forward Busy/No 
Answer: 
IA. Press them button. 
2A. Dial the number to which calls 
are to be forwarded. 
3A. Press the m button. The CFBY LED will light steadily. 
. . or (if a m button is not provided) 
You will hear dial tone. 
You will hear dial tone, and the number is stored. 
The CFNA LED will flash. 
The CFNA LED will light steadily. 
. . . or . . . (if the m button 
is not provided) 
You will hear recall dial tone. 
You will hear dial tone, and the number will be stored. 
The CFBN LED will flash. 
The CFBN LED will light steadily. 
8  
						

							16. Lift the handset. 
26. Dial the access code flu B 
-. 
36. Dial the number to which calls 
are to be forwarded. 
40. Dial a. 
To Use Call Forward Busy 
(SYSTEM/DID : 
IA. Press the 
bl : button. 
2A. Dial a (the only number to 
which calls can be forwarded). 
3A. Press them button. 
16. Lift the handset. 
28. Dial the access code fl[ B 
38. Dial a. 
48. Dial 1. 
To Use Call Forward Busy/No 
Answer (SYSTEM/DID): 
1A. Press them button. 
2A. Dial 1 (the only number to 
which calls can be forwarded). 
3A. Press them button. 
. . . or . (if the m button is not provided) 
You will hear dial tone. 
You will hear recall dial tone. 
You will hear dial tone, and the number will be stored. 
The CFSB LED will flash. 
The CFSB LED will light steadily. 
. . . or . (if them button is not provided) 
You will hear dial tone. 
You will hear recall dial tone. 
You will hear dial tone, and the number will be stored. 
The CFSN LED will flash. 
The CFSN LED will light steadily. 
or (if them button is not provided) 16. Lift the handset. 
28. Dial the access code ai 1) You will hear dial tone. 
You will hear recall dial tone. 
38. Dial 1. 
48. Dial 1. 
To Cancel All Types of Call 
Forwardlng: 
1A. Press the appropriate Call 
Forward button. 
IB. Lift the handset. 
2B. Dial the access code (0 0 B 
To Use Call Plckup Directed: 
1. Lift the handset. 
2. Press them button or dial 
the access code (1 (il 
3. Dial the station number that is 
ringing/on hold. You will hear dial tone, and the number will be stored. 
NOTE: You may continue to place outgoing calls from your telephone 
while Call Fonvarding is in effect. 
The LED will go out, and Call Forwarding will be canceled. 
. ..or... (if no Call Forward button is provided) 
You will hear dial tone. 
You will hear dial tone, and Call Forwarding will be canceled. 
CALL PICKUP DIRECTED 
Call Pickup Directed allows you to answer a call that is ringing or on hold 
at a station other than your own. The call can be answered via a m 
button or a Call Pickup Directed access code. 
You will hear dial tone. 
You will hear recall dial tone. 
You will be connected to that call. 
NOTE: A call which rings on a secondary DN can be picked up by dialing 
the secondary DN, but on/y when the primary DN is idle. 
10 
11  
						

							To Use Call PickLID G~OUD: 
1. 
2. Lift the handset. . You will hear dial tone. 
Press the m button or dial You will be connected to any call that is ringing at any station in your 
the access code a B) group. 
To lnltlate a Conference: 
1. Press the m button. 
2. Dial the desired number. 
3. Press them button when The DN LED indication will change from On-hold to In-use status. 
the new party answers. A 3-party conference will be established. 
To Return to Your Orlginal 
Connection: 
I. Press the appropriate 1 
button. The third connection will be released and the original connection will 
remain. 
CALL PICKUP GROUP 
Call Pickup Group allows you to answer a call that is ringing at a station 
within your designated group without knowing exactly which station 
number is ringing. The call can be answered via a m button or a Call 
Pickup Group access code. 
NOTE: Calls can on/y be picked up from an idle station. Calls cannot be 
picked up on a secondary DN, if the primary DN is busy 
CONFERENCING 
By using the m button, it is possible to add a third party to an 
existing two-party conversation. The added party can either be a station 
or an outside party. It is possible for any of the three parties to disconnect 
at any time, leaving the remaining two parties connected. (The system 
will refuse to connect certain types of trunk lines.) 
The original connection will be placed on hold, and you will hear recall dial 
tone. The DN LED indication will change from In-use to On-hold status. To Consult: 
1. Press them button. 
2. Dial the desired number. 
To Return to the Orlglnal 
Connectlon: 
1. Press the appropriate 
q button. 
2. Resume your conversation. 
To Actlvate DND: 
IA. Press them button. 
16. Lift the handset. 
28. Dial the access code a B 
38. Hang up. 
Do Not Disturb will be activated. 
To Cancel DND: 
IA. Press them button. 
The DND LED will go out, and Do Not Disturb will be canceled. 
IB. Lift the handset. 
12 
CONSULTATION CALL 
This feature enables you to consult with either an inside or outside party 
while you simultaneously have another call on hold. 
The original connection will be placed on hold, and you will hear recall dial 
tone. The DN LED indication will change from In-use to On-hold status. 
You will be connected to the third party. 
The DN LED indication will change from On-hold to In-use status, and 
the third party will be disconnected. 
DO NOT DISTURB 
Do Not Disturb allows a station to give a busy indication whenever the 
user does not want to be disturbed. DND can only be applied to a 
station’s primaiy DN. 
The DND LED will light, and Do Not Disturb will be activated. 
. . . or . . . (if am button is not provided) 
You will hear dial tone. 
. . . or . . (if am button is not provided) 
You will hear dial tone. 
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							28. Dial the access code fl B B 
38. Hang up. Do Not Disturb will be canceled. 
LEAST COST ROUTING 
NOTES: 
1. Outgoing calls and features will still function white the telephone is 
in the DND mode; however, the telephone will appear to be busy to Your system will automatically select the least costly route (trunk group) 
any incoming calls. for the call that you want to make. If that route is busy, the next best 
route will be selected (if permitted by your Class of Service). 
2. The activation of Do Not Disturb will not interfere with internal 
Paging. 
In D.05 software, the Least Cost Routing Enhancement for ‘Oil” will 
expand the PERCEPTION system’s capability to include international 
calls in its Least Cost Routing. Your system will automatically select the 
least costly route for the international calls that you want to make, 
provided the calls are permitted.  HANDSFREE ANSWERBACKlSPEAKER CUT-OFF 
This feature allows you to reply handsfree on voice page calls and 
(optionally) on the following types of calls: 
n Station-to-Station calls on standard q buttons. n Calls from the attendant console. 
NOTE: If the Speaker Cut-off (SCO) feature is activated (SC0 LED on), 
the Handsfree Answetiack feature will be disabled and all calls will ring 
your telephone in the usual manner. 
To Answer a Call Handsfree: 1. Listen to a single tone. The DN LED will indicate In-use status, the SC0 LED will flash, the 
SPKR LED will flash, and the MIC LED will light steadily. 
2. Speak in the direction of the 
telephone. 
3. Lift the handset to speak 
privately. 
NOTE: If the attendant, Attendant-Position DigMa/ Telephone, or another 
station is announcing an outside call and you do not pick up the handset, 
the handsfree connection wit1 be broken when the announcer releases, 
and the outs/de call will rfng the 
q button in the usual manner. 
To Activate S 1. Press the The SC0 LED will light, and the call will now ring your telephone. 
14 
,..: -, 
‘.. . 
To Release S 1. Press the 
To Use Least Cost Routing: 1. Lift the handset. 
2. Dial the access code cm BB 
. 
-. 
3. Dial the number that you want 
to call. 
4A. When the party answers, you 
can begin your conversation. 
. . . or . . . 
48. Activate the Automatic 
Callback feature. The SC0 LED will go out, and Handsfree Answerback will now be active. 
You will hear dial tone. 
‘You may hear dial tone at this point if your system is programmed to do 
so. 
If a trunk that is allowed by your Class of Service Is available, your call 
will automatically be dialed over the proper trunk and you will hear call 
progress tones. If no trunks are available, you will hear busy tone. 
NOTE: If your system has been programmed to do so, you will receive a 
f-second warning tone before the system advances to the last choice 
routing. 
OFF-HOOK CALL ANNOUNCE 
The Off-hook Call Announce feature allows a station user to voice 
announce through the DKT speaker of another station that is currently 
busy. 
15 
y: .))  
						

							To Establish Off-hook Call 
Announce from a Statlon: 
1. Lift the handset. 
2. Dial the directory number of 
the desired station. 
3A. If the calling station has an 
automatic OCA feature, the 
called station will hear warning 
lone and you will hear 
ringback tone. 
38. If the calling station has a 
manual OCA feature, there are You will hear dial tone. 
The system reads call forwards and station hunting data, to see if they 
are set, since those features take precedence over OCA. 
The OCA LED will flash. 
The called station will hear warning tone, and you will hear ringback tone. 
The OCA call is established. 
4. You may speak to the called 
pafly. 
NOTES: 
1. When the called statlon is having another OCA, your OCA will queue 
until the OCA h progress terminates. 
2. If the called station is on-hook upon termination, your OCA 
automatically becomes an on-hook call. 
3. I the called station is off-hook, your OCA becomes an off-hook cat/ 
upon termination of OCA in progress. 
4. A four-second delay may occur in the operation of OCA when the 
fo//ow/ng instance takes place: 
Station A is talking to station B. Station A needs to consult with 
station C. Station A presses 
the B button and dials station C, on/y to find it busy If station C is equipped for OCA, and stat/on A’s 
COS allows for OCA to be performed (it is programmed for manual 
mode in the DEKT Program) but does not have an m button, then 
the four-second OCA timer is automatically initiated. The voice path 
will then be opened for the announcement. To Make an Outgoing Call: 
1. Lift the handset. 
2. Dial the required trunk access 
code. 
OUTGOING CALLS 
VOICE 
You will hear dial tone. 
Trunk Access Codes: 
You will hear outside dial tone. 
3. Dial the desired telephone 
number. 
To Call Another Statlon: 
1. Obtain dial tone in one of the 
following ways: 
a. Lift the handset. 
or . . . 
b. Lift the handset and press 
aI button. 
. . . or . 
c. For on-hook dialing, press 
a m button. 
2. Dial the station’s number. 
3. Hang up when the call is 
completed. 
STATION-TO-STATION CALLING 
VOICE 
If your primaly DN line is idle, then it will automatically be selected. 
Dial tone will be heard via the speaker. It Is not necessary to lift the 
handset unless you wish to use it. 
You will hear the call progress tones. 
16 17  
						

							To Park a Call: 
1. Press theI m button, or 
press the B m button 
and dial the access code 4 
IEbb, 
-. 
2. Hang up or dial another call. 
To Reconnect a Parked Call: 
IA. Lifl the handset. 
or 
16. Press them button (this is 
necessary only for calls which 
are parked on a DN other than 
the primary DN). 
2A. Press them button or dial 
the access code (00 B . 
To Hold a Call: 
1. Press the w button. 
2. Hang up. 
To Reconnect a Held Call: 
1. Lift the handset. 
CALL HOLD AND TRANSFER 
CALL HOLDING 
Call Park and Call Hold are two methods of holding calls. The Call Park 
m button allows you to originate and receive calls on the 
q button 
once the call was parked (on hold). If you do not return to the parked call 
within a designated time perlod, your telephone will ring to recall you. 
The Call Hold m button causes the 
q button to become busy, but 
a held call will not recall you. 
The PARK LED will light (only If the m button Is equipped). The DN 
LED will indicate the In-use status (unchanged). The Park connection will 
be placed on hold, and you will hear dial tone. 
The primary DN LED will indicate the In-use status, and you will hear dial 
tone. 
The DN LED will indicate the In-use status, and you will hear dial tone. 
The PARK LED will go out, you will no longer hear dial tone, and you will 
be reconnected. The primary DN LED will Indicate the In-use status 
(unchanged). 
The DN LED will change from In-use to On-hold status, and the 
connection will be placed On-hold. 
If the On-hold call was on your primary 
q button, you will be 
reconnected Immediately. The DN LED will change from On-hold to tn- 
use status. 2. Press the 
q button (this Is 
necessary only for calls being 
held on a DN other than your 
primary DN). The DN LED will change from On-hold to In-use status. 
To Transfer a Call: 
1. Request the party to wait. 
2. Press the B button. The origlnal connection will be placed on hold, you will hear recall dial 
tone, and the DN LED will change from In-use to On-hold status. 
3. Dial the desired number.’ ‘If you hear busy tone, return to the original party by pressing the 
q button. 
4. When the called party 
answers, announce the call. 
5. Hang up to transfer the call. The call will be transferred. 
To Accept the Waltlng Call and 
Termlnate the Exlstlng Call: 
1. Hang up. CALL TRANSFER 
CALL WAITING 
Two short warning tones from your telephone’s speaker and a flashing 
CWT LED advise you that your attendant has an outside call waiting for 
you. When this occurs, you have three choices: 
1. Ignore the call. The call will return to the attendant. 
2. Terminate your existing call, and accept the new call. 
3. Hold the existing call and accept the new call. In this mode, it is 
possible to alternate between the two calls until the conversation(s) 
are terminated. 
The CWT LED will go off, and the new call will ring your prime DN in the 
usual manner. 
18 19  
						

							To Accept the Waltlng Call While 
Holding the Existing Call: 
1. Press them button, or 
press the B button 
and dial the access code 4 0 The CWT LED will light steadily, the DN LED will indicate the On-hold 
status, and you will be connected to the waiting call. 
To Return to the Orlglnal Call: 
1. Press the appropriate 
q button. 
To Disconnect One Call and 
Remain Connected to the Other 
Call: 
1. Hang up while connected to 
the call that you want to 
terminate. 
2. Press the 
q button. 
To Accept a Camp-on Call: 
1. Complete the original call and 
hang up. 
2. Answer Ihe new call. The CWT LED will flash, and the DN LED will Indicate the In-use status. 
NOTE: It is possible to alternate between the hvo cal/.s indefinitely by 
selecting either them button or the 
q bufton. 
The remaining call will appear in the hold condition at the 
q button. 
You will be connected to the remaining call. 
NOTE: Camp-on and Call Waiting are mutually exclusive. 
CAMP-ON CALLS 
A short warning tone from your telephone’s speaker (while you are 
talking with someone) advises you that an incoming call has been parked 
at your station. 
Your telephone will ring, and the DN LED will flash. 
NOTE: Camp-on and Call Waiting are mutually exclusive. To Answer a Meet-me Page: 
1. Liff the handset of any 
telephone. 
2. Dial the access code glven by 
the operator. 
To Leave a Message Waltlng 
Slgnal: 
1. Dial the appropriate station 
number. 
2. If you receive either busy or no 
answer, press the m button. 
To Cancel Message Welting by 
Message Center: 
1A. Dial the appropriate station 
number. 
2A. Press the m button. 
. . . or 
1 B. Dial Ihe access code (B fl B) 
-. 
MESSAGES 
MEET-ME PAGE 
This feature will automatically connect you to a call that has been 
“parked” for you by the operator. If you are away from your telephone, 
the operator may park the call and direct you via the page system to dial 
an access code. 
You will hear dial tone. 
You will immediately be connected to the caller. 
MESSAGE CENTER OPERATION 
The following applies only if your telephone is designated as the 
Message Center. 
The MSG LEDs on both stations will light, and the Message Center’s 
MSG LED will go out when the connection is broken. 
The MSG LED will go out (at both stations). 
All Message Waiting indications will clear. 
20 21  
						

							To Obtain a Message and 
Cancel Message Waltlng at the 
Station: 
1. Lift the handset. 
2A. Press them button. 
. . or . . . 
28. Dial Message Center number. 
3. Collect your message(s). 
4. Hangup. 
To Cancel Message Waking at 
the Statlon: 
1A. While the lele hone is idle, 
press the 
di button. 
. . . or . . . 
1 B. Lift the handset. 
28. Dial the access code fl B 
-. 
38. Hang up. MESSAGE WAITING 
Message Waiting allows the attendant or alternative Message Center to 
inform a station user that a message is waiting. When you have a 
message waiting, the Message Waiting LED on your telephone will light 
or your telephone will receive a double ring every 20 minutes. If Voice 
Mail sets your Message Waiting, you WILL NOT receive a double ring 
every 20 minutes. To Page a Single External Zone: 
1. Lift lhe handset. 
2. Press the m button, or dial 
the access code 611 B 
3. Dial the desired paging zone 
number (0 - 4). 
You will hear dial tone. 
The Message Center will ring automatically. 
The Message Center will ring. 
The MSG LED will go out, and Message Waiting will be canceled. 
You will hear aial tone. 
Message Waiting will be canceled. 4. Announce your page. 
To Page All External Zones: 
1. Lift the handset. 
2A. Press them button or dial 
the access code 0 mm 
-. 
. . . or . . . 
28. To page all External Paging 
Zones in addition to the 
Exoanded Internal Paaina 
Group, dial -. 
- - 
(Programmed In DSYS.) 
3. Announce your page. 
NOTES: 
1. If you go off-hook while your station is being signaled by the 
Message Waiting feature, you will automatically be connected to 
the Message Center. 
2. On the digital telephones, the B button is now a fixed 
feature key to the fight of the diatpad. To Page a Single Internal Group: 
1. Lift the handset. 
2. Press them button. or dial 
the access code 61 mm PAGING, EXTERNAL ZONES (FIVE ZONES) 
You will hear dial tone. 
You will now be connected to the external page zone. 
Paglng Access Codes 
Code Location 
ZONE 0 
ZONE 1 
_____ __- 
ZONE 2 
-______ - 
ZQNE 3 
____ 
ZONE 4 
Speak slowly and distinctly, and repeat your message. 
You will hear dial tone. 
You will be connected to the external all-page zone. 
You will be connected to all the external paging zones and the expanded 
internal paging group. 
Speak slowly and distinctly, and repeat your message. 
PAGING, INTERNAL GROUPS (0,2 - 17) 
You will hear dial tone. 
You will be connected to the internal paging zone. 
22 23  
						

							3. Dial the desired paging group 
number (2 - 17). 
4. Announce your page. Speak slowly and distinctly, and repeat your message. 
To Page All Internal Groups: 
1. Lift the handset. You will hear dial tone. 
2A. Press the m button and dial You will now be connected to the internal all-paging group. 
i (the Internal All Paging 
Group number). 
. . . or . 
28. Dial the access code fl@ D 
__ and dial 1. You will be connected to the internal all-paging zone. 
. . or . . . 
2C. To page the Expanded Internal You will be connected to the expanded internal paging group and all the 
Paging Group in addition to all external paging zones. 
the External Paging Zones, 
dial -. (Programmed in 
DSYS.) 
3. Announce your page. Speak slowly and distinctly, and repeat your message. 
To Set a Message: 
1. Lift the handset. 
2. Dial the desired station 
number. 
STATION-TO-STATION MESSAGE WAITING WITH LCD 
You will hear dial tone. 
3. If you receive either no 
answer, busy tone, or DND, 
press them button. The SSM LED will light at the called station. The LCD at the called 
station will display both “CALL” and the calling station’s DN. The LCD at 
the calling station will display both “SENT” and the called station’s DN. 
To Clear Station-to-Statlon 
Message from the Called 
Statfoiz 
1. While on-hook, press them The SSM LED will go out, the “CALL” LCD display at the called station 
button. will clear, and the “SENT” LCD display at the calling station will clear. To Return a Statlon-to-station 
Message Calf: 
1. Lift the handset. 
2. Press them button. You will hear dial tone. 
The calling station will ring. When the station answers, the SSM LED will 
go out unless there are additional SSMs set to your station. The “CALL” 
LCD display at the called station will clear, and the “SENT” LCD display 
at the calling station will clear. 
To Clear 8 Station-to-Statfon 
Message from the Callfng 
Statlon: 
1. Lift the handset. 
2. Dial the called station number 
where SSM is set. You will hear dial tone. 
3. Press the m button twice. The SSM LED will go out at the called station, the “CALL” LCD display at 
the called station will clear, and the “SENT” LCD display at the calling 
station will clear. 
NOTE: Up to six SSM displays may be stored on the LCD (only three 3- 
digit numbers can be displayed at one time). The station number in the 
left-most position will be called when the m button is pressed. To 
rotate the station numbers, press them button once, then press the 
m button located next to fhe LCD. 
VOICE MAIL 
The following lnstructlons provide general operating Information for voice 
mail systems. Refer to your voice mail system’s user guide for addltional 
operating information. 
To Call Forward All Calls to 
Voice Mall: 
1. Press the m button or dial 
the access code a 0, . 
2. Dial your Voice Mail number. The CFD LED will flash. 
(Another digit may have to be dialed here. Check your VM System User 
Guide.) 
24 25  
						

							3. Dial your mailbox number. 
4. Press ihe m button (or 1 if 
access code is used). 
To Cancel Call Forvfard to Voice 
Mail: 
1. Press them button or dial 
the access code (10 b 
To Program Your Message 
Button to Retrieve Messages 
Automatically: 
1. Press the m button. 
2. Dial your Voice Mail number. 
3. Dial your mailbox number and 
pass code. 
4. Press them button. 
5. To respond, press them 
button. The CFD LED will light steadily, and the call will be forwarded to your 
mailbox. 
The call forward to voice mail will be canceled. 
NOTE: You can set the m button to aofomatically retrieve your 
messages (on-hook). 
The MSG LED will flash. 
(Another digit may have lo be dialed here. Check your VM System User 
Guide.) 
The MSG LED will light steadily. 
You may deliver your response. 
To Make a Voice Page: 
1. Lift the handset. 
2. Press the approprfate Voice 
Page m button. 
3. Make your announcement 
26 VOICE PAGE 
This feature allows you to automatically be connected to the speaker of a 
specific digital telephone. 
You will hear dial tone. 
You will hear one ring tone, and the VCP LED will light momentarily. 
Your announcement will be made. To Record a Forced, or a Forced 
and Verifiable Account Code 
(Direct Trunk Access or Least 
Cost Routlng): 
1. Access a CO line (by dialing 
the DTA or LCR access code). 
2. Dial the distant directory 
number. 
3. Using the dialpad, dial the 
I- - l2-digit account code 
(determined in the DMDR 
Program). 
To Record a Verlflable Account 
Code Before Dlallng a Call: 
1. Lift the handset. 
2. Press them bulton. 
3. Dial the l- - 12-digit account 
code on the dialpad. NOTE: II the paged person is either busy on another DN or has SC0 
engaged, you will hear ring tone unHl the call is answered. If that DN is 
busy you will hear busy tone. 
MISCELLANEOUS FEATURES 
ACCOUNT CODE CALLS 
On some calls, for accurate billing purposes, you may be required 
(forced) to dial an account code before dialing an outside number. On 
other calls, you may wish to record an account number voluntarily after 
either dialing an outside number, or receiving an incoming call. The code 
you enter will be recorded on the Station Message Detail Recording 
(SMDR) printout with the details of your call. Be sure that the Account 
Code Length (ACL) is programmed in DMDR. This feature will not 
operate without it. 
You will hear dial tone. 
You will hear recall dial tone. 
The account code is saved to output to SMDR. The system stores dialed 
directory number to auto-dial queue, and the trunk call is made. 
NOTE: These Forced and Forced/Verifiable Account Codes can be 
applicable b either all calls or loll calls only (Programming Option). 
You will hear dial tone. 
You will hear recall dial tone. 
27