Toshiba Perception 1 2 User Manual

							Table of Contents 
FEATURE PAGE 
Attendant Console ........................................................................................................................... 7-1 
Automatic Wake-upmimed Reminder .............................................................................................. 7-3 
Clear the Maid-in-Room 
Status ....................................................................................................... 7-5 
Deposit Paid Confirmation ............................................................................................................... 7-6 
Emergency Ringdown ...................................................................................................................... 7-7 
Executive Suite Telephone .............................................................................................................. 7-8 
Guest Room Information.. ................................................................................................................ 7-9 
Maid-in-Room .................................................................................................................................. 7-10 
Message Registration ...................................................................................................................... 7-12 
Message Registration-Audit.. ........................................................................................................... 7-13 
Message Registration-Room Display .............................................................................................. 7-14 
Message Waiting-Executive Suite Telephone.. ................................................................................ 7-15 
Message Waiting-Guest Telephone ................................................................................................. 7-16 
Outgoing Restriction ........................................................................................................................ 7-17 
Room/Number Correlation ............................................................................................................... 7-18 
Room Status .................................................................................................................................... 7-19 
Room 
Status Audit-BLF ................................................................................................................... 7-21 
Room Status Audit-Printout ............................................................................................................. 7-22 
Room-to-Room Blocking.. ................................................................................................................ 7-23 
Set/Clear Do Not Disturb Room 
Status ........................................................................................... 7-24 
7-i  
						

							Attendant Console 
DESCRIPTION The PERCEPTION attendant console functions almost identically in 
Lodging/Health Care systems as it does in business applications. 
Noticeable differences include the provision of a separate Lodging/Health 
Care console faceplate, which alters the position of some of the console 
buttons, and the replacement of the Serial Call button with a Guest Room 
button. 
The Lodging/Health Care attendant console has all the feature capabilities 
of the business system console, except for Serial Call. Additionally, the 
Lodging/Health Care attendant console provides the following features: 
n Automatic Wake-up.* 
n Deposit Paid Confirmation (Display). 
H Maid-in-Room (Display). 
n Message Registration.* 
n Message Waiting.* 
n Outgoing Restriction. 
n Room-to-Room Blocking. 
n Room Status (Display). 
NOTE: 
1. 
2. 
3. * This feature is also available on the business attendant console. 
HRM must be assigned to a station’s Class of Service in order for 
Lodging/Health Care features to be applicable. 
The DMYC Data Block must be run when the system is put into the 
Lodging/Health Care mode of operation. This is a memory check 
program that initializes the Lodging/Health Care features. 
OPERATION The operation of Business Attendant Console features is described in the 
Attendant Console section of this manual. The operation of 
Lodging/Health Care Attendant Console features is found within this 
section. Two features of the Lodging/Health Care attendant console, which 
operate slightly differently from the business attendant console, are 
described below. 
To Operate the Busy Lamp Field (BLF): 
1. Press the m button. 
2. Dial the first digit of the desired hundreds groups on the dialpad. 
3. Press the m button again to return to the default display. 
4. Repeat steps 1 through 3 to display additional BLF groups. 
To Display Stations Registered as Message Waiting Stations on the 
BLF: 
1. Press the m button. 
2. Dial the first digit of the desired hundreds group to be displayed. 
3. Press the m button again (or press the m button) to clear the 
display. 
7-l  
						

							Attendant Console 
One feature that operates the same but is located under a different button 
is Display Date and Time of Day. 
PROGRAMMING 
RELATED FEATURES 
BENEFITS The assignment of an attendant console, either as a Lodging/Health Care 
or a business unit, is done within the DSD2 Data Block when the system is 
programmed to operate either as a business system or a Lodging/Health 
Care system. 
All (Attendant Console). 
See Description. 
7-2  
						

							Aufomafic Wake-up/Timed Reminder 
DESCRlPTlON Automatic Wake-up/Timed Reminder provides a wake-up call to a guest 
telephone at any desired time. The call can consist of either a digitized 
voice message, music, or silence. Automatic Wake-up/Timed Reminder 
can be registered from either a telephone or an attendant console, and the 
console can also display times. 
OPERATION T; Setb;a;;d~a~;cJJake-up/Timed Reminder from a Telephone: 
2. Dial the access code 4 u I) , and wait for recall dial tone. 
3. Dial the 4-digit (HHMM) time (based on a 24-hour clock), and wait for 
dial tone. For example, 9:30 AM = 0930. 
4. Hang up. 
To Cancel Automatic Wake-up/Timed Reminder from a Telephone: 
1. Obtain dial tone. 
2. Dial the access code fliB) , and wait for recall dial tone. 
3. Dial the 4-digit (HHMM) time as 0000, and wait for dial tone. 
4. Hang up. 
To Set Automatic Wake-up/Timed Reminder from .an Attendant 
Console: 
1. Press the m button. 
2. Dial the number of the guest telephone which is to receive the call. 
3. Press the m button. 
4. Dial the 4-digit (HHMM) time (based on a 24-hour clock). 
5. Press the m button, 
To Cancel Automatic Wake-up/Timed Reminder from an Attendant 
Console: 
1. Press the m button. 
2. Dial the number of the guest telephone which is to receive the call. 
3. Press the m button. 
4. Dial the 4-digit time as 0000. 
5. Press the m button. 
To Display Automatic Wake-up/Timed Reminder from an Attendant 
Console: 
1. Press them button. 
7-3  
						

							Automatic Wake-up/Timed Reminder 
2. Dial the number of the guest telephone which is to receive the call. 
3. Press them button. 
4. Press the m button, 
PROGRAMMING 1. Automatic Wake-up/Timed Reminder source and printout destination 
are programmed within the DHMF Data Block. 
2. The Automatic Wake-up/Timed Reminder access code is 
programmed in the DACD Data Block. 
NOTES: 
1. All system telephones can have call registrations (one per station) 
simultaneously set in the system’s memory. 
2. If a call is not answered within six rings, or if the telephone is busy a 
second (and, if necessary a third) attempt will be made after a five- 
minute interval. 
3. All call information can be output at either the SMDR or TTY port, for 
call record/accounting or Property Management System 
requirements. 
4. This feature can be used in business systems to provide a user- or 
attendant-set reminder alarm (to remind an individual of a meeting, 
appointment, etc.). 
RELATED FEATURES All (Lodging/Health Care). 
BENEFITS The Automatic Wake-up/Timed Reminder feature ensures that calls are 
provided in a timely manner, and are not forgotten. Additionally, the 
optional digitized voice-announcement enables call recipients to know 
immediately why they are being called. In addition to the Lodging/Health 
Care industry, Automatic Wake-up/Timed Reminder provides business 
users with an “alarm,” to remind them of important meetings or 
appointments. 
7-4  
						

							Clear the Maid-in-Room Status 
DESCRlPTlON Clear the Maid-in-Room Status provides the attendant with the capability 
to clear the Maid-in-Room status when the maid forgets to do so. 
OPERATION T C o ancel Maid-in-Room Statue from the Attendant Console: 
1. Press the m button. 
2. Dial the guest room number. 
3. Enter the access code 
						

							Deposit Paid Confirmation 
DESCRIPTION The Deposit Paid status of an individual guest room can be set, canceled, 
or displayed by the attendant console. The total number of deposits paid 
can also be displayed by the attendant console. This permits immediate 
front desk verification of a guest room’s deposit status. 
OPERATION Until set, an attendant console will display a guest’s deposit as not paid. 
PROGRAMMING 
RELATED FEATURES 
BENEFITS 
To Set Deposit Paid for an Individual Guest Room: 
1. Press the m button. 
2. Dial the directory number of the associated guest room. 
3. Dial the access code (i 11) . 
4. Press them button. 
To Clear Deposit Paid for an Individual Guest Room: 
1. Press the m button. 
2. Dial the number of the associated guest room. 
3. Dial the access code (ii!) . 
4. Press them button. 
To Display the Deposit Paid Status of an Individual Guest Room: 
1. Press the m button. 
2. 
Dial the number of the associated guest room. 
3. Press them button. 
To Display the Total Number of Deposits Paid: 
1. Press the m button. 
2. Dial the access code (Elm) . 
3. Press them button. 
The Deposit Paid Confirmation feature is inherent in PERCEPTION 
software. Once activated, the feature operation will be available. 
NOTE: Deposit status is printed out on a room status audit. 
1. Room Status (Lodging/Health Care). 
2. Room Status Audit-Printout (Lodging/Health Care). 
Deposit Paid Confirmation provides an attendant with an immediate 
indication of each room’s deposit status. This eliminates the need to run 
external reports, or to look up the information on room receipts. 
7-6  
						

							Emergency Ringdown 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS Emergency Ringdown allows the system to assign a line as the 
destination for an emergency signal (continuous ringing), when a 
telephone goes off-hook, but does not complete dialing a valid number 
within a programmed time period (Line Lock-out Time). The destination 
can be programmed as either a specific telephone, the attendant, or the 
system Night Answer (UNA) device. An LCD electronic/digital telephone or 
the attendant will display the off-hook telephone’s directory number. 
The Emergency Ringdown feature is inherent in PERCEPTION software. 
Once activated, the feature operation will be available. 
The destination for the Emergency Ringdown is programmed in either the 
DEKT or DSTT Data Block. 
None. 
Emergency Ringdown is primarily intended to enhance guest security in 
Lodging/Health Care applications. If a guest or patient suffers an accident, 
medical problem, or break-in, and attempts to make a call that cannot be 
completed, an emergency station (telephone) is notified, and help can be 
dispatched almost immediately. In other applications, such as 
warehousing or classrooms, this feature can provide added station user 
security, and reduce the customer’s liability. 
7-7  
						

							Executive Suite Telephone 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS The Executive Suite Telephone enables an electronic/digital telephone to 
be used as a guest room telephone. Feature access buttons on the 
telephone can flexibly be programmed to provide one-button access to 
special Lodging/Health Care features (for example, direct access to room 
service, a nurse’s station, etc.). 
The Executive Suite Telephone feature is inherent in PERCEPTION 
software. Once activated, the feature operation will be available. 
An electronic/digital telephone can be software-assigned as an Executive 
Suite Telephone, within the DEKT Data Block. This data block is also used 
to assign specific features to access buttons. 
NOTES: 
1. Any number of electronic/digital telephones that are assigned to a 
system, can be programmed as Executive Suite Telephones. 
2. When specific Lodging/Health Care features have been assigned to 
Executive Suite Telephone buttons via fixed auto-dialing buttons, they 
can only be changed via system programming. 
n Alterations cannot be made directly from the telephone. 
n This is of notable importance, since in business operations, an 
electronic/digital telephone’s Automatic Dialing m buttons 
may be assigned and altered directly at the telephone. 
3. PERCEPTION integrated voice/data capability is compatible with the 
Executive Suite Telephone. 
See the Electronic/Digital Telephone section. 
The provision of Executive Suite Telephones provides another means for a 
hotel to differentiate between standard rooms and deluxe suites. The 
enhanced feature access capability, and the attractive appearance of the 
electronic/digital telephone serve to further upgrade any classified deluxe 
suite. 
The enhanced feature is fixed automatic dialing, which allows certain 
buttons to be programmed to call special services such as room service, 
front desk clerks, rent-a-car, taxi, etc. The permanent aspect of the feature 
also eliminates any need for concern that buttons may accidently be 
altered. Additionally, direct access eliminates telephone calls to the main 
desk regarding requests for appropriate telephone or outside numbers. 
7-8  
						

							Guest Room Information 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS An on-board system power supply automatically preserves all guest room 
data in the instance of a power failure. This prevents any loss of 
information that is required for guest billing and feature operation. The 
data that is saved includes the following: 
w Automatic Wake-up Registrations. 
m Deposit Paid Confirmation. 
H Maid-in-Room Data. 
H Message Registrations. 
n Message Waiting Data. 
n Outgoing Restrictions. 
H Room Status Data. 
Operation is automatic. 
Guest Room Information is a hardware-based feature. No programming is 
required. 
None. 
This feature ensures that a power failure will not affect guest information 
regarding such things as long distance calls, registered wake-up calls, and 
message waiting indications. The Guest Room Information prevents loss 
of entitled revenue, and it ensures that guests receive their expected calls 
and messages. 
7-9