Toshiba Perception 1 2 User Manual

							Maid-in-Room 
DESCRlPTlON The Maid-in-Room status and Set Clean Room status of each guest room 
can be set and canceled from the dialpad of the telephone in that room. 
This information can then be displayed at the attendant console. 
OPERATION T; S;;fil&$-ikbs~m Status from a Guest Telephone: 
2. Dial the access code (flu B and wait for recall dial tone. 
3. Dial the access code (g 1 m and wait for recall dial tone. 
4. Hang up. 
To Cancel Maid-in-Room Status from a Guest Telephone: 
1. Lift the handset. 
2. Dial the access code (ml Bj and wait for recall dial tone. 
3. Dial the access code (Nil1 and wait for recall dial tone. 
4. Hang up. 
To Cancel Maid-in-Room and Set Clean Room Status: 
1. Lift the handset. 
2. Dial the access code (NI D 
3. Dial the access code (ml@ and wait for recall dial tone. 
and wait for recall dial tone. 
4. Hang up. 
To Display Maid-in-Room Status at an Attendant Console: 
Press the m button.  1. 
2. 
3. 
4. Dial the number of the guest room. 
If the Maid-in-Room status has been set, a 1 will appear as the first 
digit under SRC. 
Press the m button. 
To Clear Maid-in-Room Status from the Attendant Console: 
1. Press the m button. 
2. Dial the number of the guest room. 
3. If the Maid-in-Room status has been set, a 1 will appear as the first 
digit under SRC. 
4. Dial the access code (11 bj . 
5. Press them button. 
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							Maid-in-Room 
PROGRAMMING 
RELATED FEATURES 
BENEFITS 
NOTES: 
1. When the system is initially powered up, run the DMYC program and 
then initialize the system, so that the clear code i B m will function. 
2. Maid-in-Room status can be set either from a guest telephone 
(standard telephone), or from an executive suite telephone 
(electronic/digiital telephone). 
To utilize this and other Lodging/Health Care features, a telephone set 
must be assigned the HRM feature in the DCOS Program, which defines it 
as a guest telephone. This Class of Service information must then be 
programmed in the telephone’s DEKT/DSlT Data Block. 
Room Status (Lodging/Health Care). 
This feature allows an attendant to track down maids, without having to 
call every room. It also helps prevent guests from being checked into 
rooms where a maid is still working. These combined benefits create 
better guest relations, and give the impression of an efficient hotel. 
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							Message Registration 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
1. 
Message Registration-Audit (Lodging/Health Care). 
2. 
Message Registration-Room Display (Lodging/Health Care). 
BENEFITS The Message Registration feature allows hotels, which are still using the 
HOBIC system, to generate 
accurate bills for local calls that are not 
reported by HOBIC.  Message Registration provides a flexible price fixation to guest calls that 
are made to numbers within the system’s home area code. Guest calls to 
numbers outside this area code are priced in accordance with either a call 
accounting equipment, or a local telco HOBIC service. Specifically, the 
price of each local call is calculated by the system, based on the total 
number of “message units” (time factors) that have been charged to the 
call. Accumulated message registration units can be printed out, or 
displayed at the attendant console. 
The Message Registration feature is inherent in PERCEPTION software. 
Once activated, the feature operation will be available. 
Message Registration is activated within the DHMF Data Block. Message 
Unit billing parameters are defined within the DMRD Data Block. 
NOTES: 
1. 
2. 
3. 
4. 
5. 
6. Message Registration is compatible with call accounting and resale- 
of-services equipment, provided by either the customer or the telco- 
provided HOBIC service. 
Office codes can be divided into five separate pricing tables. This 
permits flexibility in the pricing of calls, placed to different areas within 
the home area code. 
In order to allow for unanswered calls and other factors, the time 
between dialing and the initial charging of message units can be 
varied. 
In order to provide flexibility in call pricing, the length and cost of the 
first message unit can vary from, or be the same as subsequent 
message units. 
The message unit total for each telephone can be cleared at the 
attendant console. 
See the following features for the operation of the Message 
Registration features. 
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							Message Registration-Audit 
DESCRIPTION M essage Registration-Audit enables an attendant to print out accumulated 
message units for each telephone that has made outgoing calls within the 
home area code. The attendant can specify for printouts to include 
information regarding either all or individual telephones. The data which is 
printed out includes the following: 
n Telephone number. 
n Time of printout. 
4 Total number of accumulated message units for that particular 
telephone. 
OPERATION To Print Message Registration Total for an individual Telephone: 
1. Press an idle m button. 
2. Dial the access code (1 B p) . 
3. Dial the number of the telephone to be printed. 
4. Press the m button 
To Print Message Registration for All Telephones: 
1. Press an idle m button. 
2. Dial the access code ([lo) . 
3. Press the m button. 
To Stop Printing: 
1. Press an m button. 
2. Dial the access code (11 p) . 
3. Press the m button. 
PROGRAMMING The Message Registration-Audit feature is inherent in PERCEPTION 
software. Once activated, the feature operation will be available. 
The port (SMDR, TTY, or NONE) that is used to connect the printer to the 
PERCEPTION cabinet is assigned within the DHMF Data Block. 
RELATED FEATURES 1. Message Registration (Lodging/Health Care). 
2. Message Registration-Room Display (Lodging/Health Care). 
BENEFITS The Message Registration-Audit feature provides an immediate indication 
of all local call charges for each telephone. This enables a front desk clerk 
to check out a guest quickly and accurately. Message Registration-Audit 
also provides each guest with a receipt noting his/her calls. 
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							Message Registration-Room Display 
DESCRIPTION M essage Registration-Room Display enables an attendant to display the 
total cost of message units that has been accumulated by each telephone. 
OPERATION To Display the Message Registration Total for an Individual 
Telephone: 
1. Press the m button. 
2. Dial the number of the telephone. 
3. Press the m button. 
4. Press them button. 
To Clear Message Registration Total for an Individual Telephone: 
1. Press them button. 
2. Dial the number of the telephone. 
3. Press them button. 
4. Dial 1 on the dialpad. 
5. Press the m button. 
PROGRAMMING The Message Registration-Room Display feature is inherent in 
PERCEPTION software. Once activated, the feature operation will be 
available. 
RELATED FEATURES 1. Message Registration (Lodging/Health Care). 
2. Message Registration-Audit (Lodging/Health Care). 
BENEFITS M essage Registration-Room Display provides an immediate indication of 
all local call charges, which pertain to a specific guest. This enables a 
front desk clerk to check out a guest, both quickly and accurately. 
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							Message Waiting-Executive SuiteTelephone 
DESCRlPTlON An Executive Suite Telephone can have a Message Waiting button that 
will light whenever this feature is activated. When a message is waiting, 
the Message Waiting LED on the telephone will light. If the telephone is 
not equipped with a Message Waiting button/LED, it will receive a double 
ring every 20 minutes. 
OPERATION To Obtain a Message and Cancel Message Waiting at the Executive 
Suite Telephone: 
1. Lift the handset. 
2. Press the m or DwZ button, or dial the Message Center 
number. 
3. Collect your messages. 
4. Hang up. 
To Cancel Message Waiting at the Executive Suite Telephone: 
1 a. While the telephone is idle, press the m or B button. 
. ..or... 
1 b. Lift the handset. 
2. Dial the access code (11) . 
3. Hang up. 
PROGRAMMING An Executive Suite Telephone is assigned an m button within the DEKT 
Data Block. If a digital telephone is being used, there is a permanent 
B button assigned. 
NOTES: 
1. 
2. 
3. 
RELATED FEATURES 1. 2. If a telephone goes off-hook while the telephone is being signaled by 
the Message Waiting feature, the messsage will automatically be 
connected to the Message Center. 
If Voice Mail sets the Message Waiting, the telephone 
WlLL NOT 
receive a double ring every 20 minutes. 
PERCEPTION is compatible with stand-alone messaging systems 
that are manufactured by other vendors. These systems can be 
incorporated into the PERCEPTION Messaging feature. 
Message Waiting (Station). 
Message Waiting-Guest Telephone (Lodging/Health Care). 
BENEFITS The provision of an Executive Suite Telephone m or Drm button 
ensures that each guest will receive his/her message in a timely manner. 
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							Message Waiting-Guest Telephone 
DESCRlPTlON A guest telephone (standard telephone) can be equipped with a message 
waiting lamp that will flash, whenever the Message Waiting feature is 
activated for that telephone. 
2. Dial the Message Center. 
3. Collect your messages. 
4. Hang up. 
Retrieve the messages per the above instructions. 
. ..or... 
Lift the handset.  To Cancel Message Waiting: 
la. 
lb. 
2. Dial the access code @B) . 
3. 
Hang up. 
PROGRAMMING ;i;r;;;FSp;;r-it;qbu.rked with a message waiting lamp, is assigned 
NOTES: 
1. Guest telephones that are not equipped with a message waiting lamp 
will receive a double ring every 20 minutes, to notify the guest of a 
waiting message, The message waiting lamp must be lit by the 
attendant or MC assigned EKT/DKT in order to receive the double 
ring every 20 minutes. (If Voice Mail sets the Message Waiting, the 
telephone WLL NOT receive the double ring every 20 minutes.) If 
the guest goes off-hook during this double ring, he/she will directly be 
connected to the Message Center. 
2. PERCEPTION is compatible with stand-alone messaging systems 
that are manufactured by other vendors. These systems can be 
incorporated into the PERCEPTION Messaging feature. 
RELATED FEATURES 1. Message Waiting (Station). 
2. Message Waiting-Executive Suite Telephone (Lodging/Health Care). 
BENEFITS The provision of a guest telephone message waiting lamp ensures that 
each guest will receive his/her messages in a timely manner. 
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							Oufgoing Resfricfion 
DESCRlPTlON Outgoing Restriction enables an attendant to restrict any telephone in the 
system from making outgoing trunk calls. If such restrictions are placed, 
any outgoing trunk calls from a restricted telephone will automatically be 
routed to the attendant console. The attendant console can also display 
individual guest telephones with outgoing restriction set. 
OPERATION To Set Outgoing Restriction: 
1. Press the m button. 
2. Dial the number of the guest telephone to be restricted. 
3. Dial the access code (111) . 
4. Press them button. 
To Cancel Outgoing Restriction: 
1. Press the m button. 
2. Dial the number of the guest telephone on which the restriction was 
originally set. 
3. Dial the access code (I@ 8) . 
4. Press the m button. 
To Display Outgoing Restriction: 
1. Press the m button. 
2. Dial the numbert of the guest telephone on which the restriction was 
set. 
3. Press the m button. 
NOTES: 
1. All system telephones can have Outgoing Restriction simultaneously 
activated. 
2. If a guest room telephone has either one of the following statuses set: 
Vacant and Clean, or Vacant and Needs Cleaning, the Outgoing 
Restriction cancellation code fi 1 m will not operate. A room needs to 
be occupied before Outgoing Restriction can be set. 
PROGRAMMING The Outgoing Restriction feature is inherent in PERCEPTION software. 
Once activated, the feature operation will be available. 
RELATED FEATURES I. R oom Status (Lodging/Health Care). 
2. Through Dialing (Attendant). 
BENEFITS Outgoing Restriction prevents maids and guests that have checked out, 
from making any outgoing trunk calls. This ensures that a hotel will always 
receive compensation for authorized calls. Additionally, Outgoing 
Restriction is useful in all industries for lobby telephones, or other 
instruments which require only temporary calling restrictions. 
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							Room/Number Correlation 
DESCRIPTION 
OPERATION 
PROGRAMMING 
RELATED FEATURES 
BENEFITS Room/Number Correlation enables each guest telephone, or executive 
suite telephone directory number, to be assigned in correlation to the 
number of each guest room. Such correlation greatly simplifies the dialing 
of guest rooms in any Lodging/Health Care system application. 
The Room/Number Correlation feature is inherent in PERCEPTION 
software. Once activated, the feature operation will be available. 
Guest telephone directory numbers are programmed within the DSTT 
Data Block. Executive suite telephone directory numbers are programmed 
within the DEKT Data Block. 
NOTE: Directory numbers (DNs) can be from one to four digits long. 
When using 4-digit DNs, the first digit must be identical for all directory 
numbers, and cannot conflict with the first digit of any programmed access 
code. 
None. 
Room/Number Correlation enables a faster and more efficient call 
processing, by ensuring that an attendant does not have to memorize, or 
supply alternate telephone numbers for a particular room. 
,- 
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							Room Status 
DESCRIPTION R oom Status enables an attendant to display, set, and change the status 
of each guest telephone and executive suite telephone in the system. 
Information controlled by this feature includes the following: 
n Room Condition Status: 
1. Vacant and clean. 
2. Occupied and clean. 
3. Vacant and needs cleaning. 
4. Occupied and needs cleaning. 
n Deposit Paid. 
n Message Waiting. 
H Message Registration (total cost and clear). 
H Change all Room 2 Status to 4 Status. 
n Change all Room 4 Status to 2 Status. 
OPERATION This feature also enables an attendant to display (but not change) the 
following information: 
n Maid-in-Room. 
n Do Not Disturb. . 
To Display Room Status: 
1. Press the m button. 
2. Dial the number of the guest room. 
3. Press them button. 
For the Message Registration feature, 
dollars will be displayed. 
L For the Message Registration feature, 
cents will be displayed. 
L -STATUS- 
SRC cos DEST 
RST VCT 
1~11~1 1~1~1 1111 P G 
MAID 
DEPOSIT DND 
STATUS E 
A. A 1 indicates that Maid-in-Room status has been set at the guest 
room telephone. 
B. A 1 indicates that Deposit Paid status has been set for this guest 
room. 
C. A 1 indicates that Do Not Disturb is registered for that guest room. 
D. Room Status Code: 
n 1 = Vacant and clean. 
H 2 = Occupied and clean. 
H 3 = Vacant and needs cleaning. 
H 4 = Occupied and needs cleaning. 
E. Guest room telephone directory number. 
F. Indicates that this guest room telephone has been restricted from 
making outside calls. (This indication will also go on when buttons are 
pressed, following the completion of an operation.) 
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