Home
>
Panasonic
>
Communications System
>
Panasonic S-series Voice Processing System Technicians Guide
Panasonic S-series Voice Processing System Technicians Guide
Have a look at the manual Panasonic S-series Voice Processing System Technicians Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
SYSTEM OPTIONS WORKSHEET Option name Description Maximum mailbox recording Maximum length of a message from an unidentified caller. Maximum message life for Operator mailbox messages Maximum number of days that the voice messaging system stores new (unheard) Operator mailbox mes- sages. The voice messaging system deletes messages older than this value. Maximum message life for Maximum number of days that the voice messaging subscriber messages system stores new (unheard) subscriber messages. The voice messaging system deletes messages older than this value. Maximum person-to-person Maximum length of a message that is sent from one recording subscriber to another. Message waiting lamp Number of minutes to wait between dial-out attempts interval to light a subscriber’s message waiting lamp. Message waiting kunp off Code to turn message waiting lamps off for all subscrib- ers. This code is required for telephone systems that do not have a default lamp code. Message waiting lamp on Code to turn message waiting lamps on for all subscrib- ers. This code is required for telephone systems that do not have a default lamp code. Message waiting lamp retries Number of times the voice messaging system dials “Message waiting lamp on’ and “Message waiting lamp off” to make sure the option takes effect. Number of dial-out ports at initialization Total number of ports configured to dial out to deliver messages or to light message waiting lamps. The value specified for this option always applies to the last ports. For example, if you have a four-port system and set this option to 2, the last two ports will be set to dial out. Off-hook delay Length of time the voice messaging system waits after answering the telephone before speaking or recognizing touchtones. 144 PANAVOICE S-SERIES TECHNICIAN’S GUIDE
SYSTEM OPTIONS WORKSHEET Option number Valid setting Suggested setting 161 O-999 seconds 180 seconds Your setting O-365 days O-365 days 30-9999 seconds 90-300 seconds 333 O-60 minutes 5 331 O-26 digits (any dialing character) ,*5x 330 O-26 digits (any dialing character) 332 O-100 times 1 130 o-2 ports (2-port systems) o-4 ports (4-port systems) 1 or 2 ports 340 O-10,000 centiseconds 25 CHANGING SYSTEM OPTIONS 145
SYSTEM OPTIONS WORKSHEET Option name One-key pause time Description Number of seconds the voice messaging system waits between touchtones to decide whether to interpret the touchtones as an extension or a menu key. If the pause between touchtones is equal to or greater than this value, the voice messaging system interprets the touchtones as a menu choice. This option applies to touchtones pressed during transaction box greetings. Operator transfer rings Number of rings that the voice messaging system waits .I before it transfers the call to the Operator mailbox. Operator transfer type Transfer type for the Operator mailbox. If you choose “Await answer,, or “Wait ring,” you must specify the number of rings that the voice messaging system waits before it transfers the Cdl. Operator voice detect Voice detection for the opening greeting. When “Operator voice detect” is turned on, callers who do not press touchtone keys during the opening greeting are asked to say “Yes” to transfer to the operator. When the option is turned off, callers are not given the option to say “Yes” to transfer to the operator. Use this option to accommodate callers without touchtone phones. Outdial access sequence Dialing sequence to reach an external line. Outdial access trigger length Minimurn number of digits (in a dialing string) treated as an external phone number. This option tells the voice messaging system when to treat the dialing string as an external phone number. If the number of digits is equal to or greater than the “Outdial access trigger length,, option setting, the voice mes- saging system treats the phone number as an external number and automatically dials the “Outdial access sequence” option setting first. If the number of digits is less than the “Outdial access trigger length,” the voice messaging system does not include the “Outdial access sequence.” 146 PANAVOICE S-SERIES TECHNICIAN’S GUIDE
SYSTEM OPTIONS WORKSHEET Option number Valid setting Suggested setting Your setting O-9 seconds 0, 1, or 2 seconds o-15 rings 190 1 = Release 2 = Await answer 3 = Wait ring 2 310 311 l-26 digits (valid digits are O-9, 9, the comma (,>, and the # sign) 4-10 digits 5 CHANGING SYSTEM OPTIONS 147
SYSTEM -OPTIONS WOiikSHEET ,- ,‘. : .:-> Option name Pause-out timer Phone trace Description Number of seconds the voice messaging system listens for silence after a caller leaves a message or the system manager records an audio message or opening greeting, before assum- ing the message is complete. This option also applies to pauses when you record a personal greeting. Do not turn on this option unless asked to do so by Technical support. Pooled delay Length of time the voice messaging system waits after a ring signal is detected. Port waiting status Whether each port is set to only answer calls, to answer and dial out, to answer and activate message waiting indicators, or to answer and deliver messages. Prompt volume adjustment Controls the volume of system conversation prompts. RDMR-Direct message retrieval Special features for analog integrations. Recall Sequence the voice messaging system dials to return to an outside caller if an extension does not answer. Release on loop current Controls whether the voice messaging system assumes, with reversal a loop current open signal, that the caller has hung up. Ring-off time The length of the off period in an incoming ring cycle. Ring-on time The length of the on period in an incoming ring cycle. 148 PANAVOICE S-SERIES TECHNICtAN’S GUIDE
SYSTEM OPTIONS WORKSHEET setting Suggested setting Your setting : seconds Z-30 seconds 0 ,000 centiseconds 45 .nswer only nswer and dial out nswer and activate mes- age waiting indication nswer and deliver lessages - 3 linldbunits.Inthe 0 ersation, a negative value -xmed unless the number neded by a # sign. ff 1 irect message retrieval ‘rect message retrieval :d subscriber-to- hcriber messaging digits (any dialing & xter) VT On 300 centiseconds merits of 10) 40 ,1)00 centiseconds Sments of 10) 20 - CHANGING SYSTEM OPTIONS 149
SYSTEM OPTIONS WORKSHEET Option name Description Rings to answer on Number of rings before the voice messaging system answers the call. Use zero (0) to activate pooled ringing for telephone systems that cannot hunt. Scheduled maintenance time Time of day that the voice messaging system restarts and, if enabled, archives the database. Skip Yes/No prompt ’ ‘; If enabled, the conversation does not prompt subscribers to enter 1 forYes and 2 for No. Silence detection level The level below which voices are detected as silence. Increase this value if recordings are cut short. System hours upgrade number (SHUN) System identification number (SIN) The number provided by Sales Support to enable an hours upgrade. The serial number of the voice messaging system unit. System ports upgrade nmnber (SPUN) The number provided by Sales Support to enable a port upgrade. Telephone system code Four-digit code that defines the telephone system. If you change this option, the system does not automatically reinitialize all option settings. Time to wait for voice on voice detect Transfer initiate Number of seconds the voice.messaging system waits to detect a voice before responding. Sequence the voice messaging system dials to put an outside caller on hold and ring an extension. 150 PANAVOICE S-SERIES TECHNICIAN’S GUIDE i
SYSTEM OPTIONS WORKSHEET Option number Valid setting Suggested setting Your setting 120 0 or 1 241 Time of day (either 12-hour 2:00 A.M. or 24-hour format) 271 on/off 265 24-60 in -1 db units 601 Determined by Sales Support Cannot be changed Determined by Sales Support 300 4digits DBS 40 5210 DBS 72 5230 DBS 96 5250 DBS 824 5260 201 O-60 seconds 5 seconds 370 O-26 digits (any dialing character) &,X1 CHANGING SYSTEM OPTIONS 15 1
SYSTEM OPTIONS WORKSHEET Option name Description Do not turn on this option unless asked to do so by Technical Support. Troubleshooting diagnostics Use tist names to identify subscribers Outside callers are offered a subscriber directory by first name (option turned on> or last name (option turned off). Voice mail ports Voice mail port identification. You must specify the .- actual extension numbers that are connected to the voice messaging system‘s ports. Voice trace Do not turn on this option unless asked to do so by Technical Support. -- .: 152 PANAVOICE S-SERIES TECHNICIAN’S GUIDE
SYSTEM OPTIONS WORKSHEET Option number Valid setting Suggested setting Your setting On/Off Off On/Off 210 Extension numbers of the voice messaging system’s ports 940 o-3 0 CHANGING SYSTEM OPTIONS 153