Panasonic Kx Tde100 Operating Manual

							•
The CO or INTERCOM button light shows the current status as follows:
–Regular Hold mode
Flashing green slowly : Your held call
Flashing red : Another extension’s held call
– Exclusive Call Hold mode
Flashing green moderately: Your held call
Red on: Another extension’s held call
• If a 
call is not retrieved within a specified time , you will hear an alarm as a reminder (Hold
Recall).
If an outside call is not answered within a specified time, it is automatically disconnected.
• Hold Mode Change (PT only)
After pressing the HOLD button, if you press the HOLD button again, the status switches from
the Regular Hold mode to the Exclusive Call Hold mode or from the Exclusive Call Hold mode
to the Regular Hold mode. •
If Automatic Call Hold  has been preprogrammed, you can put the current call on hold
automatically by pressing another CO, ICD Group or INTERCOM button to make or answer
another call.
• For  the 

Call Hold Retrieve operation using a PDN/SDN button, refer to "1.3.49  PDN (Primary
Directory Number)/SDN (Secondary Directory Number) Extension".
1.3.7  Call Monitor A preprogrammed extension user can listen to the ongoing conversation of a busy extension user.
To monitor 1.3.8  Call Park
You  can 

put a call on hold in a common parking zone of the PBX so that any extension can retrieve the parked
call. You can use this feature as a transferring feature.
A call can be put into either a specified parking zone (Specified) or any idle parking zone (Auto). If a Call Park
button and Call Park (Automatic Park Zone) button have been established, you can select either way to park
by simply pressing the corresponding button.
When a call is parked automatically, or more than one call has been parked at the same time, you need to
specify the parking zone number to retrieve the required call. Document Version  2008-10  
Operating Manual 41 1.3.8 Call Park  PT/SLT/PS
Enter 5.
5
Press red DSS, PDN, or SDN,
or dial extension number.B.Tone
Off-hook.
C.Tone
Monitoring starts
extension no.
(DSS)
(SDN)
OR
OR
(PDN)OR  
						

							To set
Call Park Retrieve
42 Operating Manual
Document Version  2008-10  1.3.8 Call ParkDuring a conversation
Press Call Park.
PT/PS
(Call Park) Enter a specified parking 
zone number (2 digits) or press
    to park at an idle parking zone 
automatically.
During a conversation
Press TRANSFER.
PT/PS
On-hook.Enter    52.
parking zone no.
OR
Specified
Auto
If you hear a busy tone, enter another 
parking zone number or press     again.
25TRANSFER
C.Tone During a conversation
Press Recall/
hookswitch.
 SLT
On-hook.
If you hear a busy tone, enter another 
parking zone number. Enter    52.
Enter a specified parking 
zone number (2 digits).
parking zone no.25C.Tone Press a flashing Call Park.
PT/PS
(Call Park)  
						

							•
If a call is parked automatically, confirm the parking zone number on the display.
• If a call is not retrieved within a specified time , you will hear an alarm as a reminder
(Call Park Recall).
If  an 
outside call is not answered within a specified time, it is automatically disconnected. •
If you hear a reorder tone when retrieving a parked call , 
 there is no held call. Confirm
the stored parking zone number.
• After you park a call, you can perform other operations. Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit a Call Park button or Call Park  (Automatic Park Zone) button.
1.3.9  Call Pickup –  Call Pickup
–  Call Pickup Deny
 Call Pickup
You  can 

answer an incoming call that is ringing at another extension or group from your phone without leaving
your desk.
The following types of pickup are available:
Group Call Pickup: Picks up a call within your group.
Directed Call Pickup: Picks up a specified extension’s call. Document Version  2008-10  
Operating Manual 43 1.3.9 Call PickupOff-hook.Enter    52. Dial stored parking
zone number (2 digits).
stored parking 
zone no.
PT/SLT/PS
Talk.
25C.Tone       PT/SLT/PS
Off-hook.Enter    40 and then group number (2 digits). 
Or enter    41 and then extension number.Talk.
Group
Directed40
OR
14
group no.
extension no.
C.Tone  
						

							•
If you receive a call waiting tone ,  you can ask a third party to pick up your second call
with Directed Call Pickup.  Call Pickup Deny
You can deny or allow other people to pick up your calls. 1.3.10  Call Splitting
When  talking 

to one party while the other party is on hold, you can swap the calls back and forth (alternately).
To alternate between the parties leaving one party on hold temporarily 44 Operating Manual
Document Version  2008-10  1.3.10 Call Splitting  Off-hook.On-hook.Enter 1 to deny
or 0 to allow.
PT/SLT/PS
Deny
Allow1
0
OR
Enter    720.
207C.Tone PT/PS
During a conversation
Press 
TRANSFER. Talk to the 
other party.Talk to the 
original party.
TRANSFER
Press DSS or dial the other
partys extension number. Press 
TRANSFER.
TRANSFER
C.Tone
The other party will be on hold.
extension no.
(DSS)OR SLT
During a conversation
Talk to the 
other party.Talk to the 
original party.Dial the other partys 
extension number. Press Recall/
hookswitch.
extension no.
Press Recall/
hookswitch.
C.Tone
The other party will be on hold.  
						

							To leave the conversation and then let the two parties talk
1.3.11  Call Transfer
–  Transferring to an Extension in the PBX
–  Transferring to an Outside Party Using the PBX Service
•
You  can transfer a held call without talking, and go on-hook even if the transferred party
does not answer the call. (Not available for SIP Extensions.)
If 
a transferred call is not answered within a specified time, it will ring at a preprogrammed
extension, if set, or at your extension again. If you are off-hook at that time, you will hear
an alarm tone. If an outside call is not answered within a specified time, it is automatically
disconnected.
• For users of SIP Extensions:
–Even if your telephone has a TRANSFER button, you cannot use it to transfer calls.
Please make sure to use the HOLD button.
– The transfer operation for SIP Extension users may differ from the steps in this
section, and may vary depending on the type of telephone being used. Document Version  2008-10  
Operating Manual 45 1.3.11 Call TransferPT/PS
Talk to the 
other party.
During a conversation
Press
TRANSFER.
TRANSFER
Press
TRANSFER.
TRANSFER
C.Tone
On-hook.Press DSS or dial the other
partys extension number.
extension no.
(DSS)OR SLT
Dial the other partys 
extension number.Talk to the 
other party.
During a conversation
Press Recall/
hookswitch.
extension no.
OR
C.Tone
On-hook.Press Recall/
hookswitch.
OR     
						

							 Transferring to an Extension in the PBX
To transfer •
* Instead of going on-hook, if you press the HOLD button once or twice (depending on
the telephone 
being used), you can return to the held call, and the call with the transferred
party will be disconnected.
• When you are not at your desk or not in the office and receive a forwarded outside call,
for example on your cellular phone, it is possible to transfer the call to an extension in the
PBX by pressing # + desired extension number (if enabled through system programming). 46 Operating Manual
Document Version  2008-10  1.3.11 Call Transfer Press DSS or dial 
extension number.On-hook.
Talk.
During a conversation
This step can be omitted.
PT/PS
Press TRANSFER.
extension no.
OR
(DSS)TRANSFER
C.Tone Dial extension 
number.On-hook.Talk.
During a conversation
SLT
Press Recall/ 
hookswitch.
extension no.C.Tone
This step can be omitted. Dial
extension number.On-hook.Talk.
During a conversation
SIP Extn.
extension no.HOLD
Press HOLD.
*   
						

							•
For  the transfer operation using an SDN button, refer to "1.3.49  PDN (Primary Directory
Number)/SDN (Secondary Directory Number) Extension ".
To transfer with one touch (One-touch Transfer) •
System programming is required to use the One-touch Transfer feature during a
conversation with an extension.  Transferring to an Outside Party Using the PBX Service
Some extensions may be restricted from performing this feature. Document Version  2008-10  
Operating Manual 47 1.3.11 Call Transfer During a conversation with an outside party
 PT/PS
Press DSS.
(DSS)
On-hook.Talk.
This step can be omitted.   On-hook. Talk.
Seize CO line.
During a conversation
PT/PS
Press TRANSFER. Dial outside 
phone number.
CO lineoutside
phone no.TRANSFER
C.Tone  
						

							•
* Instead of going on-hook, if you press the HOLD button once or twice (depending on
the telephone 
being used), you can return to the held call, and the call with the transferred
party will be disconnected.
• Time limit
Both the caller and the transferred party will hear an alarm tone fifteen seconds before a
specified time period, and the call will be disconnected.
• To return to the held call before the destination answers , press the TRANSFER
button, corresponding CO, ICD Group, or INTERCOM button, or the hookswitch. Customizing Your Phone
•
3.1.4  Customizing the Buttons
Create or edit a Direct Station Selection (DSS) button.
1.3.12  CALL WAITING FEATURES •  Call Waiting (BSS [Busy Station Signaling])
•  Answering Call Waiting in the PBX
•  Answering Call Waiting from the Telephone Company
 Call Waiting (BSS [Busy Station Signaling])
 For a caller
You can inform a busy extension user that your call is waiting. 48 Operating Manual
Document Version  2008-10  1.3.12 CALL WAITING FEATURESOn-hook. Talk.
During a conversation
SLT
Press Recall/
hookswitch.Dial outside 
phone number.
C.Tone
Seize CO line.
CO lineoutside
phone no. On-hook. Talk.
During a conversation
SIP Extn.
Dial outside phone 
number.
outside
phone no.HOLD
Press HOLD.
*
Seize CO line.
CO line         
						

							To send a call waiting
•
Depending  on  the type of the other party’s telephone , you may be able to talk to the
other party using the speaker and the microphone (Off-hook Call Announcement
[OHCA]), or you can send a call announcement through the handset (Whisper OHCA),
if they are having another conversation using the handset. For more details on each
feature, refer to "1.3.13  Call Waiting Tone", "1.3.45  OHCA (Off-hook Call
Announcement)", or "1.3.77  Whisper OHCA".
• Depending on system programming and the called extension’s setting, a call waiting tone
may be sent automatically without performing the operation above. For details, refer
to "Automatic Call Waiting " in "3.1.2  Personal Programming". For a called extension
A call waiting notification is sent to the busy extension user to notify him or her that a new incoming call is
waiting. The extension can then answer the second call by either disconnecting the current call or placing it
on hold.
One of the following notification methods can be assigned for each extension, depending on the type of
telephone being used. (Default: Call Waiting Tone)
• Call Waiting Tone:  A call waiting tone is heard through the built-in speaker of PT or handset of SLT ( ®
1.3.13  Call Waiting Tone).
• Off-hook Call Announcement (OHCA):  The caller’s voice is heard through the built-in speaker ( ®
1.3.45  OHCA (Off-hook Call Announcement)

).
• Whisper OHCA: The caller’s voice is heard through the handset ( ® 1.3.77  Whisper OHCA). Answering Call Waiting in the PBX
During  a 

conversation, a call waiting tone or voice announcement through the speaker or the handset occurs
when an outside call has been received or another extension is letting you know a call is waiting. You must
activate this feature to use it. (Default: Call Waiting Tone)
You can answer the second call by disconnecting (1) or holding (2) the current call.
1. To disconnect the current call and then talk to the new party Document Version  2008-10  
Operating Manual 49 1.3.12 CALL WAITING FEATURESPT/SLT/PS
Enter 1.
1
While hearing a busy tone    PT/SLT/PS
While hearing a tone
Off-hook.On-hook.Talk to the 
new party.  
						

							2. To hold the current call and then talk to the new party
After talking to the new party (second call), you can disconnect (2.1) or hold (2.2) it and then retrieve
the first call.
2.1 To disconnect the second call and then talk to the original party
50 Operating Manual
Document Version  2008-10  1.3.12 CALL WAITING FEATURESPT/PS
Press HOLD.
While hearing a tone
Disregard this step if both
parties are extensions.
HOLD
Talk to the
new party.
OR(CO)
INTERCOM
OR
(ICD Group)
(SDN)
(PDN)
OR
OR
Press CO, ICD Group,
PDN, SDN, or INTERCOM. SLT
While hearing a tone
Enter     50.
05
Talk to the
new party.Press Recall/hookswitch.
C.Tone PT/PS
During a conversation
Off-hook.On-hook.Talk to the 
original party.
OR(CO)
INTERCOM
OR
(ICD Group)
(SDN)
(PDN)
OR
OR
Press CO, ICD Group, PDN,
SDN, or INTERCOM.