Panasonic Kx Tde100 Operating Manual
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• The FWD/DND button light shows the current status as follows: Off: Both features are not set. Flashing red slowly : FWD mode Red on: DND mode • The Group FWD button light shows the current status as follows: Off: No set Flashing red slowly : FWD mode • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting Mode. Ask your manager what mode your system is in if you are not sure. (1) When in FWD/DND Cycle Switch Mode: Pressing the FWD/DND button (fixed button) while in idle status will cycle the setting as shown below: (2) When in FWD/DND Setting Mode: Pressing the FWD/DND button (fixed button) while in idle status allows you to switch the FWD/ DND status and set the FWD destination (refer to " FWD/DND Settings Using Fixed FWD/ DND Button"). Note A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the mode cannot be changed. • Transferred outside calls are also forwarded to the destination assigned for outside calls. • When intercom calls are set to be handled differently from outside calls (forwarding type, forward destination), we recommend establishing buttons for both FWD/DND—Outside calls and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD— Intercom calls, because: a.the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed button]) and the Group FWD—Both calls button will indicate the setting for either outside calls or intercom calls, but not both. Note The FWD icon on PS display reflects the setting for outside calls only. b. pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or the Group FWD—Both calls button will not change the FWD or DND mode for intercom calls and outside calls separately. Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD (Both calls, Outside calls, Intercom calls) buttons. Document Version 2008-10 Operating Manual 81 1.3.29 FWD (Call Forwarding) FWDDNDOff
FWD/DND Settings Using Fixed FWD/DND Button Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the forward destination for outside/intercom calls with the FWD/DND button (fixed button). It is also possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) group, to ring together with other ICD group members for calls to the group. The following settings are available: • Switching the FWD/DND status and setting FWD destination for outside/intercom calls • Timer for "No Answer" and "Busy/No Answer" • Forwarding status (on/off) and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs in an ICD group * Virtual PS A virtual PS is a dedicated extension number assigned to a non-existent portable station (PS) to allow access to outside destinations such as a cellular phone. To switch FWD/DND status for outside calls To switch FWD/DND status for intercom calls • When you switch the FWD/DND status, any FWD destination that was set previously is not cleared. 82 Operating Manual Document Version 2008-10 1.3.29 FWD (Call Forwarding) Virtual PS (Extn. No. 301) Extn. 101 Talk Dials 3011 3 Forward to outside destination2 PT FWD/DND Press the fixedFWD/DND button. While on-hook (when in FWD/DND Setting Mode) The current FWD/DND status for outside calls is displayed.FWD/DND Press the fixed FWD/DNDbutton again to switch the status. PT FWD/DND Press the fixedFWD/DND button. While on-hook (when in FWD/DND Setting Mode) The current FWD/DND status for intercom calls is displayed.FWD/DND Press the fixed FWD/DNDbutton again to switch the status. 2 Enter 2.
To set and clear FWD/DND for outside/intercom calls • * This step can be omitted. To set the timer for "No Answer" and "Busy/No Answer" • * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as "15" or "015". Document Version 2008-10 Operating Manual 83 1.3.29 FWD (Call Forwarding)PT Enter destination extension number, or CO line access number and then outside phone number. FWD/DNDAUTO DIAL STORE Enter 1 or 2. Press the fixedFWD/DND button.Press STORE. 0FWD/DND off DND on 1 2 5 3 4 FWD–All Calls FWD–Busy FWD–No Answer FWD– Busy/No Answer OR destination extension no. (max. 32 digits) outside phone no.CO line access no. While on-hook (when in FWD/DND Setting Mode) AUTO DIAL STORE Press STORE to set. OR Enter 2 to 5. 1 2Intercom CallsOutside CallsOR A confirmation tone will be heard. Enter 0 or 1. * PT FWD/DNDAUTO DIAL STORE Press the fixedFWD/DND button.Press STORE to set. While on-hook (when in FWD/DND Setting Mode) Enter time (seconds [0–120]). time A confirmation tone will be heard. 3 Enter 3. AUTO DIAL STORE Press STORE. *
To set forwarding status and outside destinations to ring in parallel for outside calls to an ICD group • Only one extension assigned as member 1 in each ICD group can perform the settings for virtual PSs. • It is possible to switch the forwarding status (on/off) of a virtual PS by entering the number (4– 7) of that extension, then pressing the fixed FWD/DND button, instead of pressing the AUTO DIAL/STORE button. 1.3.30 Hands-free Answerback You can answer an incoming call without going off-hook as soon as the line is connected. When an intercom call arrives, you will hear the caller talking without the phone ringing. When an outside call arrives, you will hear the caller talking after a preprogrammed number of rings. Hands-free Answerback for outside calls requires System Programming. 84 Operating Manual Document Version 2008-10 1.3.30 Hands-free AnswerbackPT Enter CO line access number and then outside phone number. FWD/DNDAUTO DIAL STORE Enter 4 to 7. Press the fixedFWD/DND button.Press STORE. 0FWD off (max. 32 digits) outside phone no.CO line access no. While on-hook (when in FWD/DND Setting Mode) AUTO DIAL STORE Press STORE to set. OR Enter 1. A confirmation tone will be heard. FWD–All Calls1 To cancel ringing To set ringing 7 4 65Virtual PS 1 Virtual PS 2 Virtual PS 3 Virtual PS 4 Enter 0.
To set/cancel • The AUTO ANS button light shows the current status as follows: Off: Not set Red on: Set • PS users: Refer to "Operating Instructions" for PS. 1.3.31 Hands-free Operation You can have a conversation in hands-free mode using the SP-PHONE button. To make/answer a call • When performing hands-free operation: –If it is difficult to hear the other party ’s voice, Increase the volume using the Navigator Key, Jog Dial, or Volume Key. – If the other party has difficulty hearing you, Decrease the volume. – If the other party reports that your voice echoes, Use the telephone in a room that has curtains, carpeting or both. – If parts of the conversation cannot be heard, If you and the other party speak at the same time, parts of your conversation may be lost. To avoid this, try to speak alternately. 1.3.32 Headset Operation – Headset Operation Document Version 2008-10 Operating Manual 85 1.3.32 Headset OperationPress AUTO ANS. While on-hook PT AUTO ANS MUTE Press SP-PHONE. PT SP- PHONE
– Answer/Release Button Headset Operation You can have a conversation using a headset. In this case, you must select "Headset on" in programming mode or set the Headset button on (red) in advance. This feature is also known as Handset/Headset Selection. To talk using the headset To use the handset during a conversation using the headset To talk in hands-free mode during a conversation using the headset • The Headset button light shows the current status as follows: Off: Headset mode off Red on: Headset mode on 86 Operating Manual Document Version 2008-10 1.3.32 Headset Operation Press SP-PHONE. PT SP- PHONE PT Off-hook. PT Press red Headset. (Headset)
• For KX-NT300 series (except KX-NT321 )/KX-DT343/KX-DT346 telephone users: • With the KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can use a Bluetooth wireless headset registered on your extension as a headset. • Operating Distance Please keep the telephones with connected Bluetooth Modules, 3 m (9 ft 10 in) or more apart from each other. Also, if a Bluetooth headset is in use near a telephone with a connected Bluetooth Module, other than the one it is registered to, noise may be heard. Move away from the telephone and closer to the one it is registered to, to improve the signal. • Noise Signals are transmitted between this module and the Bluetooth headset using radio waves. For maximum distance and noise free operation, it is recommended that the module is situated away from electrical appliances such as faxes, radios, PCs, or microwaves. •Systems using the 2.4 GHz ISM (Industrial, Scientific and Medical) band may interfere with this product. Examples of such systems are cordless telephones, wireless LAN, Home RF, microwave ovens and other ISM devices. These systems may cause minor noise. Customizing Your Phone • 3.1.2 Personal Programming — Headset Operation Select the equipment to use. • 3.1.4 Customizing the Buttons Create or edit a Headset button. Answer/Release Button Customized Answer and Release buttons can make using a headset much easier. You can answer incoming calls or disconnect the line with these buttons. Some DSS Consoles have fixed ANSWER and RELEASE buttons. To answer Document Version 2008-10 Operating Manual 87 1.3.32 Headset Operation Press Answer.Talk. PT (Answer)
To transfer a call To talk to a waiting caller To transfer an outside call to an extension with a one-touch operation To end a conversation 88 Operating Manual Document Version 2008-10 1.3.32 Headset OperationPT During a conversation Press DSS or dial desired phone number. The called party answers. Seize CO line before dialing outside phone number. Press TRANSFER. TRANSFER Press Release. (Release) (DSS) desired phone no. OR Press Answer.Talk. PT While hearing a call waiting tone (Answer) Press DSS. PT During a conversation Press Release. The called party answers. The other party is placed on hold and the destination extension is called immediately. (DSS)(Release) Press Release. PT During a conversation (Release)
Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit an Answer button or a Release button. 1.3.33 HOSPITALITY FEATURES In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the check-in/check-out/cleaned-up (Ready or Not Ready) *1 status of each guest room extension. This allows the hotel operator to manage guests and rooms with just a telephone. In addition, the hotel operator can set timed reminders remotely for guest rooms. Features Description Room Status Control An extension assigned as a hotel operator can set the check-in/check-out/ cleaned-up (Ready or Not Ready) status of rooms remotely. (® 1.3.60 Room Status Control) Remote Wake-up Call A hotel operator can set a timed reminder for a room remotely. (® 1.3.73 Wake-up Call)*1 The Cleaned-up feature is only available for the KX-TDE600. 1.3.34 Hot Line You can make an outside call simply by going off-hook if you have preprogrammed your phone. This feature is also known as Pickup Dialing. To store a phone number To set/cancel Document Version 2008-10 Operating Manual 89 1.3.34 Hot Line PT/SLT/PS Enter #.On-hook.Off-hook.Enter desired phone number (max. 32 digits). desired phone no. Enter CO line access number before outside phone number. Enter 740. 2 Enter 2. 407C.Tone PT/SLT/PS Off-hook.On-hook.Enter 1 to set or 0 to cancel.Set Cancel 1 0 Enter 740. 407C.Tone OR
To dial • To call another party , dial the desired party’ s phone number before the preprogrammed number is dialed. • You should assign the intercom line as the seized line when going off-hook. (Preferred Line Assignment—Outgoing) • It is possible to increase the delay before Hot Line is activated through system programming. This can be useful if you require more time after going off-hook to dial another telephone number or extension number. Customizing Your Phone • 3.1.2 Personal Programming — Preferred Line Assignment—Outgoing Select the seized line when going off-hook. 1.3.35 ICD GROUP FEATURES An incoming call distribution (ICD) group is a group of extensions assigned through system programming to receive calls (for example, as a call center). The PBX has several features that support using extensions in ICD groups, as follows: Features Description Log-in/Log-out You can log in to or out of an ICD group, to control whether you receive calls from the group. (® 1.3.38 ICD Group Features—Log-in/Log-out ) Supervisory Features An extension assigned as a supervisor (supervisor extension) can monitor and control the status of each member within the ICD group, using a 6-line display PT. ( ® 1.3.41 ICD Group Features—Supervisory) Manual Queue Redirection (Hurry-up Transfer) You can forward the longest waiting call in the queue of calls to the ICD group to a preprogrammed destination manually. (® 1.3.40 ICD Group Features—Manual Queue Redirection ) Call Forwarding (FWD) for your ICD Group You can set a forward destination for your ICD group. ( ® Call Forwarding (FWD) for your Incoming Call Distribution Group )90 Operating Manual Document Version 2008-10 1.3.35 ICD GROUP FEATURESOff-hook. PT/SLT/PS