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Panasonic Kx Tde100 Operating Manual

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    							•
    The FWD/DND button light shows the current status as follows:
    Off: Both features are not set.
    Flashing red slowly : FWD mode
    Red on: DND mode
    • The Group FWD button light shows the current status as follows:
    Off: No set
    Flashing red slowly : FWD mode
    • The system has two modes: (1) FWD/DND Cycle Switch Mode and (2) FWD/DND Setting
    Mode. Ask your manager what mode your system is in if you are not sure.
    (1) When in FWD/DND Cycle Switch Mode:
    Pressing  the 
    FWD/DND button (fixed button) while in idle status will cycle the setting as shown
    below: (2) When in FWD/DND Setting Mode:
    Pressing 
    the 
    
    FWD/DND button (fixed button) while in idle status allows you to switch the FWD/
    DND status and set the FWD destination (refer to "  FWD/DND Settings Using Fixed FWD/
    DND Button"). Note
    A FWD/DND button (customized button) is always in FWD/DND Cycle Switch Mode: the
    mode cannot be changed.
    • Transferred outside calls are also forwarded to the destination assigned for outside calls.
    • When intercom calls are set to be handled differently from outside calls (forwarding type,
    forward destination), we recommend establishing buttons for both FWD/DND—Outside calls
    and FWD/DND—Intercom calls, and/or Group FWD—Outside calls and Group FWD—
    Intercom calls, because:
    a.the light patterns of the FWD/DND—Both calls button (including FWD/DND button [fixed
    button]) and the Group FWD—Both calls button will indicate the setting for either outside
    calls or intercom calls, but not both. Note
    The FWD icon on PS display reflects the setting for outside calls only.
    b. pressing the FWD/DND—Both calls button (including FWD/DND button [fixed button]) or
    the Group FWD—Both calls button will not change the FWD or DND mode for intercom
    calls and outside calls separately. Customizing Your Phone
    •
    3.1.4  Customizing the Buttons
    Create or edit FWD/DND (Both calls, Outside calls, Intercom calls) buttons, or Group FWD
    (Both calls, Outside calls, Intercom calls) buttons. Document Version  2008-10  
    Operating Manual 81 1.3.29 FWD (Call Forwarding) FWDDNDOff    
    						
    							 FWD/DND Settings Using Fixed FWD/DND Button
    Using a proprietary telephone (PT), you can easily switch the FWD/DND status, and set the
    forward  destination 
    for outside/intercom calls with the FWD/DND button (fixed button). It is also
    possible to set outside telephone numbers (e.g., your cellular phone) as forward destinations
    for up to 4 Virtual PSs* in an Incoming Call Distribution (ICD) group, to ring together with other
    ICD group members for calls to the group.
    The following settings are available: •
    Switching the FWD/DND status and setting FWD destination for outside/intercom calls
    • Timer for "No Answer" and "Busy/No Answer"
    • Forwarding 
    status 
    
    (on/off) and outside destinations to ring in parallel for outside calls for up to 4 virtual PSs
    in an ICD group
    * Virtual PS
    A  virtual 
    
    PS is a dedicated extension
    number assigned to a non-existent
    portable station (PS) to allow access
    to outside destinations such as a
    cellular phone. To switch FWD/DND status for outside calls
    To switch FWD/DND status for intercom calls
    •
    When you switch the FWD/DND status, any FWD destination that was set previously is not
    cleared. 82 Operating Manual
    Document Version  2008-10  1.3.29 FWD (Call Forwarding)  Virtual PS
    (Extn. No. 301)
    Extn. 101
    Talk
    Dials 3011
    3
    Forward to
    outside destination2 PT
    FWD/DND
    Press the fixedFWD/DND button.
    While on-hook (when in FWD/DND Setting Mode)
    The current FWD/DND status
    for outside calls is displayed.FWD/DND
    Press the fixed FWD/DNDbutton again to switch the status. PT
    FWD/DND
    Press the fixedFWD/DND button.
    While on-hook (when in FWD/DND Setting Mode)
    The current FWD/DND status
    for intercom calls is displayed.FWD/DND
    Press the fixed FWD/DNDbutton again to switch
    the status.
    2
    Enter 2.   
    						
    							To set and clear FWD/DND for outside/intercom calls
    •
    * This step can be omitted.
    To set the timer for "No Answer" and "Busy/No Answer" •
    * You can enter the time as a 1–3 digit number. For example, 15 seconds can be entered as
    "15" or "015". Document Version  2008-10  
    Operating Manual 83 1.3.29 FWD (Call Forwarding)PT
    Enter destination extension number,
    or CO line access number and then
    outside phone number.
    FWD/DNDAUTO DIAL
    STORE
    Enter 1 or 2. Press the fixedFWD/DND button.Press STORE.
    0FWD/DND off
    DND on
    1
    2
    5
    3
    4
    FWD–All Calls
    FWD–Busy
    FWD–No Answer
    FWD–
    Busy/No Answer
    OR
    destination 
    extension no.
    (max. 32 digits)
    outside
    phone no.CO line 
    access no.
    While on-hook (when in FWD/DND Setting Mode)
    AUTO DIAL
    STORE
    Press STORE
    to set.
    OR
    Enter 2 to 5.
    1
    2Intercom CallsOutside CallsOR
    A confirmation tone will
    be heard.
    Enter 0 or 1.
    *  PT
    FWD/DNDAUTO DIAL
    STORE
    Press the fixedFWD/DND button.Press STORE
    to set.
    While on-hook (when in FWD/DND Setting Mode)
    Enter time 
    (seconds [0–120]).
    time
    A confirmation tone will
    be heard.
    3
    Enter 3.
    AUTO DIAL
    STORE
    Press STORE.
    *   
    						
    							To set forwarding status and outside destinations to ring in parallel for outside calls to an
    ICD group
    •
    Only one extension assigned as member 1 in each ICD group can perform the settings for
    virtual PSs.
    • It is 
    possible to switch the forwarding status (on/off) of a virtual PS by entering the number (4–
    7) of that extension, then pressing the fixed FWD/DND button, instead of pressing the AUTO
    DIAL/STORE button.
    1.3.30  Hands-free Answerback You can answer an incoming call without going off-hook as soon as the line is connected. When
    an intercom call arrives, you will hear the caller talking without the phone ringing. When an
    outside call arrives, you will hear the caller talking after a preprogrammed number of rings.
    Hands-free Answerback for outside calls requires System Programming. 84 Operating Manual
    Document Version  2008-10  1.3.30 Hands-free AnswerbackPT
    Enter CO line access number 
    and then outside phone number.
    FWD/DNDAUTO DIAL
    STORE
    Enter 4 to 7. Press the fixedFWD/DND button.Press STORE.
    0FWD off
    (max. 32 digits)
    outside
    phone no.CO line 
    access no.
    While on-hook (when in FWD/DND Setting Mode)
    AUTO DIAL
    STORE
    Press STORE
    to set.
    OR
    Enter 1.
    A confirmation tone will
    be heard.
    FWD–All Calls1
    To cancel ringing
    To set ringing
    7
    4
    65Virtual PS 1
    Virtual PS 2
    Virtual PS 3
    Virtual PS 4
    Enter 0.    
    						
    							To set/cancel
    •
    The AUTO ANS button light shows the current status as follows:
    Off: Not set
    Red on: Set
    • PS users: Refer to "Operating Instructions" for PS.
    1.3.31  Hands-free Operation You can have a conversation in hands-free mode using the SP-PHONE button. To make/answer a call
    •
    When performing hands-free operation:
    –If it is difficult to hear the other party ’s voice,
    Increase the volume using the Navigator Key, Jog Dial, or Volume Key.
    – If the other party has difficulty hearing you,
    Decrease the volume.
    – If the other party reports that your voice echoes,
    Use the telephone in a room that has curtains, carpeting or both.
    – If parts of the conversation cannot be heard,
    If 
    you and the other party speak at the same time, parts of your conversation may be lost.
    To avoid this, try to speak alternately.
    1.3.32  Headset Operation –  Headset Operation
    Document Version  2008-10  
    Operating Manual 85 1.3.32 Headset OperationPress 
    AUTO ANS.
    While on-hook
    PT
    AUTO ANS
    MUTE   Press SP-PHONE.
    PT
    SP-
    PHONE    
    						
    							–  Answer/Release Button
     Headset Operation
    You can have a conversation using a headset.
    In  this 
    case, you must select "Headset on" in programming mode or set the Headset button on
    (red) in advance.
    This feature is also known as Handset/Headset Selection. To talk using the headset
    To use the handset during a conversation using the headset
    To talk in hands-free mode during a conversation using the headset
    •
    The Headset button light shows the current status as follows:
    Off: Headset mode off
    Red on: Headset mode on 86 Operating Manual
    Document Version  2008-10  1.3.32 Headset Operation   Press SP-PHONE.
    PT
    SP-
    PHONE PT
    Off-hook. PT
    Press red Headset.
    (Headset)   
    						
    							•
    For KX-NT300 series (except KX-NT321 )/KX-DT343/KX-DT346 telephone users:
    • With 
    the KX-NT300 series (except KX-NT321)/KX-DT343/KX-DT346 telephones, you can
    use a Bluetooth wireless headset registered on your extension as a headset.
    • Operating Distance
    Please keep the telephones with connected Bluetooth Modules, 3 m (9 ft 10 in) or more
    apart from each other. Also, if a Bluetooth headset is in use near a telephone with a
    connected Bluetooth Module, other than the one it is registered to, noise may be heard.
    Move away from the telephone and closer to the one it is registered to, to improve the
    signal.
    • Noise
    Signals are transmitted between this module and the Bluetooth headset using radio waves.
    For maximum distance and noise free operation, it is recommended that the module is
    situated away from electrical appliances such as faxes, radios, PCs, or microwaves.
    •Systems using the 2.4 GHz ISM (Industrial, Scientific and Medical) band may interfere
    with this product. Examples of such systems are cordless telephones, wireless LAN,
    Home RF, microwave ovens and other ISM devices. These systems may cause minor
    noise. Customizing Your Phone
    •
    3.1.2  Personal Programming —  Headset Operation
    Select the equipment to use.
    • 3.1.4  Customizing the Buttons
    Create or edit a Headset button.  Answer/Release Button
    Customized Answer and Release buttons can make using a headset much easier. You can
    answer incoming calls or disconnect the line with these buttons.
    Some DSS Consoles have fixed ANSWER and RELEASE buttons. To answer
    Document Version  2008-10  
    Operating Manual 87 1.3.32 Headset Operation     Press Answer.Talk.
    PT
    (Answer)  
    						
    							To transfer a call
    To talk to a waiting caller
    To transfer an outside call to an extension with a one-touch operation
    To end a conversation
    88 Operating Manual
    Document Version  2008-10  1.3.32 Headset OperationPT
    During a conversation
    Press DSS or dial desired
    phone number.
    The called
    party answers.
    Seize CO line before 
    dialing outside phone number. Press TRANSFER.
    TRANSFER
    Press Release.
    (Release)
    (DSS)
    desired 
    phone no.
    OR Press Answer.Talk.
    PT
    While hearing a call waiting tone
    (Answer) Press DSS.
    PT
    During a conversation
    Press Release.
    The called 
    party answers.
    The other party is placed on hold and the 
    destination extension is called immediately.
    (DSS)(Release) Press Release.
    PT
    During a conversation
    (Release)  
    						
    							Customizing Your Phone
    •
    3.1.4  Customizing the Buttons
    Create or edit an Answer button or a Release button.
    1.3.33  HOSPITALITY FEATURES In a hotel-type environment, an extension assigned as a hotel operator can be used to view and set the
    check-in/check-out/cleaned-up (Ready or Not Ready) *1
     status of each guest room extension. This allows the
    hotel  operator 
    to manage guests and rooms with just a telephone. In addition, the hotel operator can set timed
    reminders remotely for guest rooms.
    Features Description
    Room Status Control An extension assigned as a hotel operator can set the check-in/check-out/
    cleaned-up (Ready or Not Ready) status of rooms remotely.
    (® 1.3.60  Room Status Control)
    Remote Wake-up Call A hotel operator can set a timed reminder for a room remotely.
    (® 1.3.73  Wake-up Call)*1
    The Cleaned-up feature is only available for the  KX-TDE600.
    1.3.34  Hot Line You can make an outside call simply by going off-hook if you have preprogrammed your phone.
    This feature is also known as Pickup Dialing.
    To store a phone number To set/cancel
    Document Version  2008-10  
    Operating Manual 89 1.3.34 Hot Line PT/SLT/PS
    Enter #.On-hook.Off-hook.Enter desired
    phone number
    (max. 32 digits).
    desired 
    phone no.
    Enter CO line access number 
    before outside phone number. Enter    
    740.
    2
    Enter 2.
    407C.Tone PT/SLT/PS
    Off-hook.On-hook.Enter 1 to set
    or 0 to cancel.Set
    Cancel
    1
    0
    Enter    740. 
    407C.Tone   
    OR  
    						
    							To dial
    •
    To call another party , dial the desired party’ s phone number before the preprogrammed
    number is dialed.
    • You should assign the intercom line as the seized line when going off-hook. (Preferred Line
    Assignment—Outgoing)
    • It 
    is possible to increase the delay before Hot Line is activated through system programming.
    This can be useful if you require more time after going off-hook to dial another telephone
    number or extension number. Customizing Your Phone
    •
    3.1.2  Personal Programming —
    
    Preferred Line Assignment—Outgoing
    Select the seized line when going off-hook.
    1.3.35  ICD GROUP FEATURES An incoming call distribution (ICD) group is a group of extensions assigned through system programming to
    receive calls (for example, as a call center). The PBX has several features that support using extensions in
    ICD groups, as follows:
    Features Description
    Log-in/Log-out You can log in to or out of an ICD group, to control whether you receive calls
    from the group.
    (® 1.3.38  ICD Group Features—Log-in/Log-out
    )
    Supervisory Features An extension assigned as a supervisor (supervisor extension) can monitor
    and control the status of each member within the ICD group, using a 6-line
    display PT.
    (
    
    ® 1.3.41  ICD Group Features—Supervisory)
    Manual Queue Redirection (Hurry-up Transfer) You can forward the longest waiting call in the queue of calls to the ICD group
    to a preprogrammed destination manually.
    (® 1.3.40  ICD Group Features—Manual Queue Redirection
    )
    Call Forwarding (FWD) for your ICD Group You can set a forward destination for your ICD group.
    (
    
    ® Call Forwarding (FWD) for your Incoming Call Distribution Group )90 Operating Manual
    Document Version  2008-10  1.3.35 ICD GROUP FEATURESOff-hook.
    PT/SLT/PS    
    						
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