Panasonic Kx Tde100 Operating Manual
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Operator Call You can call an extension or a group assigned as the operator. Calling an Outside Party You have to seize a CO line before dialing an outside phone number because external calls are made via your PBX. Select one of the following methods: Automatic Line Access CO Line Group Access Document Version 2008-10 Operating Manual 31 1.2.1 Making Calls Off-hook. Enter 0. 0 PT/SLT/PS/SIP Extn. Off-hook.Talk.Dial outside phone number. Press L-CO or enter automatic line access number. OR 9 (L-CO)outside phone no. PT/SLT/PS/SIP Extn. Off-hook.Talk.Press G-CO or enter CO line group access number and then CO line group number (2 digits).Dial outside phone number. outside phone no.OR(G-CO) 8CO line group no. PT/SLT/PS/SIP Extn.
S-CO Line Access • Each of the S-CO button or G-CO button light shows the current status as follows: Off: The line is idle. Red on: The line is in use. • You may be restricted from making a call to the specified outside party. To make a call, refer to "1.3.68 Verification Code Entry" or "1.3.74 Walking COS". • To confirm number before dialing, you can enter a phone number and confirm it on the display and then go off-hook. (Predialing) • To make a call to another party without going on-hook, press the FLASH/RECALL button. It will re-access the CO line and provide external dial tone. Pressing the Terminate button will provide intercom dial tone. You can dial the new phone number without going on/off-hook. • Hands-free Operation You can make an outside call and have a conversation in hands-free mode using the SP-PHONE button (refer to "1.3.31 Hands-free Operation"). Customizing Your Phone • 3.1.2 Personal Programming — Preferred Line Assignment—Outgoing Select the seized line when going off-hook. • 3.1.4 Customizing the Buttons Create or edit a Loop-CO (L-CO) button, a Group-CO (G-CO) button, a Single-CO (S-CO) button or a Terminate button. 1.2.2 Answering Calls 32 Operating Manual Document Version 2008-10 1.2.2 Answering CallsPT and SLTPT/PS Off-hook.Talk.Press S-CO. (S-CO) Dial outside phone number. outside phone no. Talk.Off-hook. PT/SLT/PS/SIP Extn.
• You can select one of the following methods to answer calls: –Lift the handset to receive the preferred line. (Default: Ringing line is selected.) – Press the SP-PHONE button. (Refer to "1.3.31 Hands-free Operation ".) – Press the flashing CO, INTERCOM, ICD Group, PDN, or SDN button directly. – Press the Answer button. Customizing Your Phone • 3.1.2 Personal Programming —Preferred Line Assignment —Incoming Select the seized line when going off-hook. Alternate Receiving—Ring/Voice Select the alerting method, either ring or the other party’s voice. • 3.1.4 Customizing the Buttons Create or edit an Incoming Call Distribution Group (ICD Group), Primary Directory Number (PDN), or Secondary Directory Number (SDN) button. Document Version 2008-10 Operating Manual 33 1.2.2 Answering Calls
1.3 Telephone Features and Operation 1.3.1 Absent Message You can show the reason you do not answer, if the caller uses a Panasonic display proprietary telephone. There are eight preprogrammed messages and one for your personal message (16 characters). The selected message is shown on the display of your telephone. Message no. Message (Example) 1 Will Return Soon 2 Gone Home 3 At Ext %%%% (Extension number) 4 Back at %%:%% (Hour:Minute) 5 Out until %%/%% (Month/Day) 6 In a Meeting 7 8 9 A message assigned for each extension. (Personal Absent Message) To set To cancel 34 Operating Manual Document Version 2008-10 1.3.1 Absent MessageEnter required number. 23456 Gone Home At Ext %%%% + Back at %%:%% + Out until %%/%% + 1Will Return Soon 9 78 In a Meeting Extension no. Hour : Minute Month / Day PT/SLT/PS Off-hook.Enter 750. 750 On-hook.Enter #. #C.Tone Off-hook.Enter 0. 0 On-hook.Enter 750. 750C.Tone PT/SLT/PS
• Enter the desired value in the "%" positions. You must enter the correct number of characters as represented by the "%" using 0 to 9 or . • The preprogrammed messages can be changed through system programming. • To create your personal message (Message no. 9), refer to " 3.1.2 Personal Programming ". 1.3.2 Account Code Entry You may give a specified account code to extension users and check their telephone usage. You can specify an account code for each client and check the call duration. • A Panasonic proprietary telephone extension user can enter an account code during a conversation and when hearing reorder tone after the other party hangs up. • Account codes may use the digits "0" through "9". • Depending on the settings of your PBX, you may be required to enter an account code to make an outside call. • If you enter the wrong code, press the " " key and re-enter the account code. • For your convenience, you can store the code with the phone number in the memory (e.g., Speed Dialing). Customizing Your Phone • 3.1.4 Customizing the Buttons Create or edit an Account button. Document Version 2008-10 Operating Manual 35 1.3.2 Account Code Entry Enter #. Off-hook. account code Enter account code (max. 10 digits). Press Account or enter 49. Dial outside phone number. outside phone no. Seize CO line before entering outside phone number. D.Tone94 (Account)OR PT/SLT/PS/SIP Extn.
1.3.3 Alternate Calling—Ring/Voice The caller can alternate the alerting method, either ring or voice, when making an intercom call. On the other hand, any extension can set the alerting method, either ring or voice, when receiving an intercom call. Ringing (Default): You can call the other party with a ring tone. Voice-calling: You can talk to the other party immediately after confirmation tone. To change the method • Voice-calling from a SIP Extension is not available. • If the called party uses a SIP Extension, single line telephone (SLT) or portable station (PS), Voice-calling is not available. • This feature is not available when the called party’s telephone is in the Voice Call Deny mode. Customizing Your Phone • 3.1.2 Personal Programming —Alternate Receiving—Ring/Voice Select the alerting method, either ring or the other party ’s voice. 1.3.4 Automatic Callback Busy (Camp-on) If a dialed extension or a desired CO line is busy, you can set the telephone to receive callback ringing: •when a dialed extension becomes idle. • when your desired CO line that is in use by another extension becomes idle. You cannot set Automatic Callback Busy for a busy party outside of the PBX. When you answer the callback ringing: • For an outside call: The line is seized. • For an intercom call: The called extension starts ringing automatically. 36 Operating Manual Document Version 2008-10 1.3.4 Automatic Callback Busy (Camp-on)Ring Ring Hello OR After dialing Enter . PT/SLT/PS Talk. C.Tone
To set (for both extension and CO line) To answer the callback ringing from an idle extension To answer the callback ringing from an idle CO line • If you do not answer the callback ringing within 10 seconds, this feature will be canceled. Automatic Callback Busy Cancel Document Version 2008-10 Operating Manual 371.3.4 Automatic Callback Busy (Camp-on)PT/SLT/PS While hearing a busy tone Enter 6. 6 On-hook. C.Tone Off-hook. PT/SLT/PS Talk. While hearing a callback ringing R.B.Tone Off-hook. PT/SLT/PS Talk.Dial outside phone number. outside phone no. While hearing a callback ringing Off-hook. PT/SLT/PS On-hook. 46 Enter 46. C.Tone
1.3.5 BGM (Background Music) You can listen to the background music through your telephone speaker while on-hook. An external music source, such as a radio, must be connected. If your extension becomes busy (off-hook, making or receiving a call etc.), the music stops temporarily. When you go back on-hook, the music starts again. To select and set/cancel • System programming may be required for some IP-PT users to listen to background music. 1.3.6 Call Hold There are two types of hold. The difference between them is whether other people can retrieve your held call (Regular Hold) or not (Exclusive Call Hold). As they can be alternated, ask your manager what the current mode is. • For users of SIP Extensions: The holding operation for SIP Extension users may differ from the steps in this section, and may vary depending on the type of telephone being used. Call Hold 38 Operating Manual Document Version 2008-10 1.3.6 Call Hold Off-hook.On-hook.Enter BGM number (1 digit) or 0 to cancel. PT Enter 751. Cancel0 OR BGM no. 517C.Tone On-hook. During a conversation PT/PS Press HOLD, or press TRANSFER and then enter 50. C.Tone OR 05TRANSFER HOLD C.Tone
Document Version 2008-10 Operating Manual 39 1.3.6 Call HoldSLT During a conversation On-hook. Enter 50. Press Recall/ hookswitch. 05C.Tone SIP Extn. During a conversation On-hook. HOLD Press HOLD.
Call Hold Retrieve 40 Operating Manual Document Version 2008-10 1.3.6 Call HoldOff-hook. Off-hook.Press DSS or dial holding extension number. Off-hook. At the holding extension (Call Hold Retrieve) To retrieve an outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a held line number) To retrieve an intercom call or outside call from another extension—only Regular Hold (Call Hold Retrieve–Specified with a holding extension number) PT/SLT/PS Talk. Talk. Talk.Enter 51. holding extension no. OR(DSS) 05 15 Press flashing CO or INTERCOM, or enter 50. C.Tone OR(CO) OR INTERCOM Press CO, or enter 53 and then held line number (3 digits). (CO) held line no.35 OR A confirmation tone is heard. A confirmation tone is heard. SIP Extn. HOLD Press HOLD. Off-hook.Talk.