Panasonic Kx Tde100 Operating Manual

							Problem
Remedy
A reorder tone is audible or "Restricted" is
displayed. •
The telephone is locked.  Unlock your telephone. (  1.3.24  Extension Dial
Lock, 2.1.5  Remote Extension Dial Lock )
• Toll restriction is activated.  Consult your manager or dealer.
• An account code is required.  (  1.3.2  Account
Code Entry, 1.3.68  Verification Code Entry ,
1.3.74  Walking COS)
I cannot make an outside call using the
One-touch Dialing button or speed dialing. •
A line access number was not stored.  A line access number is required for outside calls.
(  1.2.1  Making Calls, 3.1.4  Customizing the
Buttons)
I cannot remember the feature numbers. •  If the feature numbers have been changed from the
default values, write the new feature numbers in the
table in "4.2.1  Feature Number Table ".
•  Ask your dealer to change the feature numbers for
easier use.
While talking to an outside party, the line is
disconnected. •
The time limit has run out.  (  1.3.11  Call
Transfer, 1.3.16  Conference, Unattended )  Consult your dealer to extend the time limit, if
necessary.
Redialing does not function. •The stored number was more than 32 digits or an
extension 
number. 
(  1.3.59  Redial, Last Number)
I cannot have a conversation using the
Bluetooth headset. •  Make sure that the headset is properly registered
to the module.
•  Make sure that the headset is properly charged
according to the manual of the headset.
•  Remove the wired headset from the headset jack.
Priority is given to the wired headset when both are
connected.
I cannot register, de-register, or confirm the
ID of the Bluetooth headset. •  Make sure that the module is properly installed in
the IP-PT/DPT.
The PC and fax machine communication
failed. •
An indication tone may have interrupted
communication.  (  1.3.17  Data Line Security)
I do not want to show my telephone number
to the calling or called party ’s telephone.•
(  1.3.53  Private Network Features—CLIR (Calling
Line Identification Restriction) , 1.3.55  Private Network
Features—COLR (Connected Line Identification
Restriction))
I 

want to show my telephone number to the
calling or called party’s telephone. •
(  1.3.52  Private Network Features—CLIP (Calling
Line Identification Presentation) , 1.3.54  Private
Network Features—COLP (Connected Line
Identification Presentation)

, 1.3.56  Private Network
Features—Displaying Your Telephone Number on the
Called Party’s Telephone) Document Version  2008-10  
Operating Manual 191 4.1.1 Troubleshooting                   
						

							Problem
Remedy
I cannot send a call waiting tone to the
dialed extension. •
The  other party has not set the Call Waiting feature.
(  1.3.13  Call Waiting Tone, 1.3.45  OHCA (Off-hook
Call Announcement) , 1.3.77  Whisper OHCA)
• The other party has set Data Line Security.
(  1.3.17  Data Line Security)
I forgot the password. •Ask the manager to assist you.
(  2.1.1  Dial Tone Transfer)
The background music started suddenly. •  Turn off the music.
(  1.3.5  BGM (Background Music), 2.1.2  External
BGM (Background Music))
I do not want to display a number which is
stored in memory. •  Conceal the number.
(    Storing New Names and Numbers,
3.1.4  Customizing the Buttons)
I want to confirm my extension number. •(  Your Extension Number in 1.1.1  Before Operating
the Telephones )
The date and time are not correct. •Set the date and time by system programming.
(    [000] Date & Time in 3.3.2  System
Programming)
The display is not shown well. •  Change the Display contrast level.
(   3.1.2  Personal Programming)
I want to distinguish the tones. •(  To 
distinguish the ringing tones for each CO, ICD
Group, PDN, SDN, or INTERCOM button (Digital
proprietary telephone only)
, 3.1.4  Customizing the
Buttons)
The MESSAGE button light lit. •Another extension left you a message waiting
indication while you were on the phone or away
from your desk.
An SDN button on my extension does not
work. •
A PDN button is not assigned on the extension
corresponding to your SDN button.  Create a PDN button on the desired extension.
( 3.1.4  Customizing the Buttons)
192 Operating Manual
Document Version  2008-10  4.1.1 Troubleshooting                 
						

							4.2  Feature Number Table
4.2.1  Feature Number Table
Numbers  listed 
below are the default settings. There are flexible feature numbers and fixed feature numbers.
If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.
Feature (While dial tone is heard) Default
(New) Additional digits/buttons
1.2.1  Making Calls  Operator Call
0
(   

    )
Automatic Line Access 9
(   

    ) outside phone no.
CO Line Group Access 8
(   

    ) CO line group no. (2 digits) + outside phone
no.
1.3.1  Absent Message 750
(   

    )
– To set 1–9 (+ parameter) + #
– To cancel 0
1.3.2  Account Code Entry 49
(   

    ) account code + # + outside phone no.
1.3.4  Automatic Callback Busy (Camp-on)
Automatic Callback Busy Cancel 46
(   

    )
1.3.5  BGM (Background Music) 751
(   

    )
– To select BGM no. (1 digit)
– To cancel 0
1.3.6  Call Hold
Call Hold/Call Hold Retrieve 50
(   

    )
Call Hold Retrieve
– Specified with a held line number 53
(   

    ) CO line no. which is held (3 digits)
– Specified with 
 a holding extension number 51
(   
    ) extension no. which has a held call
1.3.8  Call Park 52
(   

    )
– To set parking zone no. (2 digits)/–
To retrieve stored parking zone no. (2 digits)
1.3.9  Call Pickup  Call Pickup
Document Version  2008-10  
Operating Manual 193 4.2.1 Feature Number Table            
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
– Group 40
(   
    ) group no. (2 digits)
– Directed 41
(   
     ) extension no.  Call Pickup Deny 720
(   

    )
– To deny 1
– To allow 0
1.3.12  CALL WAITING FEATURES  Answering Call Waiting in the PBX 50
(   

    )  Answering Call Waiting from the
Telephone Company 60
(   

    )
1.3.13  Call Waiting Tone
1.3.45  OHCA (Off-hook Call Announcement)
1.3.77  Whisper OHCA
– For intercom calls
(No call/Tone/OHCA/Whisper OHCA) 731
(   

    ) 0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper
OHCA)
– For outside calls 732
(   

    ) 0 (No tone)/1 (Tone)
1.3.17  Data Line Security 730
(   

    )
– To set 1
– To cancel 0
1.3.18  DISA (Direct Inward System Access)  Calling through DISA
– To an extension
(In All Security Mode only) 47
(   

    ) your extension no./(  + verification code) +
extension PIN/verification code PIN +
extension no.
– To an outside party
(In Trunk 

Security Mode/All Security Mode
only) your extension no./(  + verification code) +
extension  PIN/verification 
code PIN + outside
phone no.
1.3.19  DND (Do Not Disturb)
– Both Calls 710
(   

    ) 0 (Cancel)/
– Outside Calls 711
(   

    ) 1 (Set)
– Intercom Calls 712
(   

    )
1.3.20  Door Open 55
(   

    ) doorphone no. (2 digits) 194 Operating Manual
Document Version  2008-10  4.2.1 Feature Number Table                    
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
1.3.21  Doorphone Call 31
(   
    ) doorphone no. (2 digits)
1.3.22  EFA (External Feature Access) 60
(   

    ) service code
1.3.23  Executive Busy Override  Executive Busy Override Deny
– To prevent 733
(   

    ) 1
– To allow 0
1.3.24  Extension Dial Lock
– To lock 77
(   

    ) 1
– To unlock 0 + extension PIN
– To make an outside call while your
extension is locked 47
(   

    ) your extension no. + extension PIN + phone
no.
1.3.25  Extension Feature Clear 790
(   

    )
1.3.26  Extension PIN (Personal Identification
Number) 799
(   
     )
– To set 1 + extension PIN + # + same extension + #
– To cancel 0 + stored extension PIN
1.3.27  External Relay 56
(   

    ) relay no. (2 digits)
1.3.29  FWD (Call Forwarding)
– Both Calls 710
(   

    ) 0 (Cancel)/
– Outside Calls 711
(   

    ) 2 (All calls) + phone no. + #/
– Intercom Calls 712
(   

    ) 3 (Busy) + phone no. + #/
4 (No Answer) + phone no. + #/
5 (Busy/No Answer) + phone no. + #/
7 (Follow Me) + your extension no./
8 (Follow Me Cancel) + your extension no.
– To set the timer for "No Answer" and
"Busy/No Answer" 713
(   

    ) 00–99 (second)
Call Forwarding (FWD) for your Incoming Call
Distribution Group
– Both Calls 714
(   

    ) 1 (Set) + ICD group extension no. + phone no.
+ #/0 (Cancel) + ICD group extension no. Document Version  2008-10  
Operating Manual 195 4.2.1 Feature Number Table               
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
– Outside Calls 715
(   
    )
– Intercom Calls 716
(   
     )
1.3.34  Hot Line 740
(   

    )
– To store 2 + phone no. + #
– To set 1
– To cancel 0
1.3.37  ICD Group Features—Incoming Call
Queue Monitor *1 739
(   

    ) ICD group extension no.
1.3.38  ICD Group Features—Log-in/Log-out
Log-in 736
(   

    ) 1 + ICD group extension no./ Log-out
0 + ICD group extension no./To enter/leave Not Ready mode 735
(   

    ) 1 (Not Ready)/0 (Ready)
1.3.42  Message Waiting
For a caller 70
(   
     )
– To leave/cancel 1/0 + extension no.
For a called extension
– To call back 2
– To clear 0 + your extension no.
1.3.47  Paging  Group Paging 33
(   

    ) paging group no. (2 digits)
– To answer 43
(   

    )
– To deny 721
(   

    ) 1
– To allow 0
1.3.48  Paralleled Telephone 39
(   

    )
– Ring 1
– No Ring 0
1.3.50  Printing Message 761
(   

    ) message no. (+ parameter) + #
1.3.52  Private Network Features—CLIP
(Calling Line Identification Presentation) 7 2
(   

    )
– Public 1196 Operating Manual
Document Version  2008-10  4.2.1 Feature Number Table                  
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
– Your extension 2
1.3.53  Private Network Features—CLIR
(Calling Line Identification Restriction) 7 1
(   
    )
– To show 1
– To prevent 2
1.3.54  Private Network Features—COLP
(Connected Line Identification Presentation) 7 2
(   

    )
– Public 1
– Your extension 2
1.3.55  Private Network Features—COLR
(Connected Line Identification Restriction) 7 0
(   

    )
– To show 1
– To prevent 2
1.3.56  Private Network Features—Displaying
Your Telephone Number on the Called
Party’s Telephone
– To prevent 67
(   

    )
– To show 68
(   
     )
1.3.57  Private Network Features—TIE Line
Access 7
(   

    ) private phone no.
1.3.59  Redial, Last Number #
(   

    )
1.3.62  Speed Dialing, Personal
– To store 30
(   

    ) personal speed dialing no. (2 digits) + outside
phone no. + #
– To dial (        )  + personal speed dialing no. (2 digits)
1.3.63  Speed Dialing, System
– To dial (        )
system speed dialing no. (3 digits)
1.3.64  SVM (Simplified Voice Message)  Recording a Normal Greeting Message
– To record 38 1
– To play back (        ) 2
– To clear 0Document Version  2008-10  
Operating Manual 197 4.2.1 Feature Number Table                 
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons Recording a Greeting Message for Each
Time Mode
– To record 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 1
– To play back 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 2
– To clear 8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 0
To leave a voice message directly to another
extension’s message box # + 6 + extension no. Listening to Voice Messages Left by
Callers 3 Redirecting Your Calls to Your Message
Box
– Both Calls 710
(   
    ) 0 (Cancel)/
– Outside Calls 711
(   
     ) 2 (All Calls) + floating extension no. for the
SVM feature
*2
 + #/
– Intercom Calls 712
(   

    ) 3 (Busy) + floating extension no. for the
SVM feature
*2
 + #/
4 (No Answer) + floating extension no. for the
SVM feature *2
 + #/
5 (Busy/No Answer) + floating extension no.
for the SVM feature *2
 + #
1.3.65  TAFAS (Trunk Answer From Any
Station)
– Calls through an external speaker 42
(   

    ) speaker no. (1 digit)
1.3.66  Timed Reminder 760
(   

    )
– To set 12H: 1 + time (hour/minute) + 0 (AM)/1 (PM)
+ 0 (once)/1 (daily)
24H: 1 + time (hour/minute) + 0 (once)/1
(daily)
– To cancel 0
1.3.68  Verification Code Entry 47
(   

    )  + verification code + verification code PIN
+ phone no.
1.3.72  Voice Mail Features—Voice Mail
Integration
– Both Calls 710
(   
     ) 0 (Cancel)/
– Outside Calls 711
(   

    ) 2 (All Calls)/ 198 Operating Manual
Document Version  2008-10  4.2.1 Feature Number Table             
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
– Intercom Calls 712
(   
    ) 3 (Busy)/
4 (No Answer)/
5 (Busy/No Answer)
+ voice mail floating extension no.
*3
 + #
1.3.73  Wake-up Call *4 76
(        )
– To set 12H: 1 + extension no. + hour/minute + 0
(AM)/1 (PM) + 0 (once)/1 (daily)
24H: 1 + extension no. + hour/minute + 0
(once)/1 (daily)
– To cancel 0 + extension no.
– To confirm 2 + extension no.
1.3.74  Walking COS
– To 
make a call or set features from another
extension 47
(   

    ) your extension no. + extension PIN + phone
no./feature no.
– To make a call or set features through
DISA
1.3.75  Walking Extension 727
(   

    ) your extension no. + extension PIN
1.3.76  Walking Extension, Enhanced 727
(   

    )
–
To set an extension status to Service-out #
– To set an extension status to Service-in  + your extension no. + extension PIN
1.3.78  Wireless XDP Parallel Mode 48
(   

    )
– To set 1 + paired wired extension
– To cancel 0
2.1.2  External BGM (Background Music) *5 35
(   

    )
– To start external pager no. (1 digit)/  + BGM no. (1
digit)
– To stop external pager no. (1 digit)/  + 0
2.1.3  OGM (Outgoing Messages) *5 36
(   

    )
– To record 1 + OGM floating extension no.*6
– To play back 2 + OGM floating extension no.*6
– To record from an external BGM (MOH)
port 31 + OGM floating extension no.
*6
– To clear 0 + OGM floating extension no.*6
2.1.4  Private Network Features—NDSS
(Network Direct Station Selection) Monitor
Release 784
(   

    ) another PBX extension no. + # Document Version  2008-10  
Operating Manual 199 4.2.1 Feature Number Table              
						

							Feature (While dial tone is heard)
Default
(New) Additional digits/buttons
2.1.5  Remote Extension Dial Lock
– To unlock 782
(        ) extension no.
– To lock 783
(   

    ) extension no.
2.1.6  Time Service Mode Control *7 780
(   

    )
– Day/Night/Lunch/Break 0/1/2/3*1
Supervisor only
*2 The default floating extension number for the SVM feature is 591.
*3 The default voice mail floating extension number is 500.
*4 Hotel operator only
*5 Manager only
*6 The default of OGM floating extension numbers is 5xx (xx: two-digit number of message).
*7 Manager and preprogrammed extension user only
Feature (While busy, DND or call tone is heard) Default Call Waiting (BSS [Busy Station Signaling])
1 DND Override
1.3.3  Alternate Calling—Ring/Voice 1.3.4  Automatic Callback Busy (Camp-on)
6
1.3.7  Call Monitor 5
1.3.23  Executive Busy Override 3
1.3.42  Message Waiting 4Feature (While dialing or talking)
Fixed Number Conference
3
1.3.20  Door Open
From any extension while talking to the doorphone 5200 Operating Manual
Document Version  2008-10  4.2.1 Feature Number Table