Panasonic Kx Tda50 Tda100 Tda200 Tda600 Operating Manual
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ProblemRemedyA reorder tone is audible or "Restricted" is displayed.• The telephone is locked. Unlock your telephone. ( 1.3.25 Extension Dial Lock, 2.1.5 Remote Extension Dial Lock) • Toll restriction is activated. Consult your manager. • An account code is required. ( 1.3.2 Account Code Entry, 1.3.67 Verification Code Entry, 1.3.73 Walking COS) I cannot make an outside call using the One- touch Dialing button or speed dialing.•A line access number was not stored. A line access number is required for outside calls. ( 1.2.1 Making Calls, 3.1.4 Customizing the Buttons) I cannot remember the feature numbers.• If the feature numbers have been changed from the default values, write the new feature numbers in the table in "4.2.1 Feature Number Table". • Ask your dealer to change the feature numbers for easier use. While talking to an outside party, the line is disconnected.• The time limit has run out. ( 1.3.11 Call Transfer, 1.3.16 Conference, Unattended) Consult your dealer to extend the time limit, if necessary. Redialing does not function.• The stored number was more than 32 digits or an extension number. ( 1.3.59 Redial, Last Number) I cannot have a conversation using the Bluetooth headset.• Make sure that the headset is properly registered to the module. • Make sure that the headset is properly charged according to the manual of the headset. • Remove the wired headset from the headset jack. Priority is given to the wired headset when both are connected. I cannot register, de-register, or confirm the ID of the Bluetooth headset.• Make sure that the module is properly installed in the IP-PT/DPT.The PC and fax machine communication failed.• An indication tone may have interrupted communication. ( 1.3.18 Data Line Security) I do not want to show my telephone number to the calling or called party’s telephone.• ( 1.3.54 Private Network Features—CLIR (Calling Line Identification Restriction), 1.3.56 Private Network Features—COLR (Connected Line Identification Restriction))I want to show my telephone number to the calling or called party’s telephone.• ( 1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation), 1.3.55 Private Network Features—COLP (Connected Line Identification Presentation))Document Version 2010-11 Operating Manual1914.1.1 Troubleshooting
ProblemRemedyI cannot send a call waiting tone to the dialed extension.• The other party has not set the Call Waiting feature. ( 1.3.13 Call Waiting Tone, 1.3.46 OHCA (Off-hook Call Announcement), 1.3.75 Whisper OHCA) • The other party has set Data Line Security. ( 1.3.18 Data Line Security) I forgot the password.• Ask the manager to assist you. ( 2.1.1 Dial Tone Transfer) The background music started suddenly.• Turn off the music. ( 1.3.5 BGM (Background Music) , 2.1.2 External BGM (Background Music)) I do not want to display a number which is stored in memory.• Conceal the number. ( Storing New Names and Numbers, 3.1.4 Customizing the Buttons) I want to confirm my extension number.• ( Your Extension Number in 1.1.1 Before Operating the Telephones)The date and time are not correct.• Set the date and time by system programming. ( [000] Date & Time in 3.3.2 System Programming) The display is not shown well.• Change the Display contrast level. ( 3.1.2 Personal Programming) I want to distinguish the tones.• ( To distinguish the ringing tones for each CO, ICD Group, PDN, SDN, or INTERCOM button (Digital proprietary telephone only), 3.1.4 Customizing the Buttons)The MESSAGE button light lit.• Another extension left you a message waiting indication while you were on the phone or away from your desk.An SDN button on my extension does not work.• A PDN button is not assigned on the extension corresponding to your SDN button. Create a PDN button on the desired extension. ( 3.1.4 Customizing the Buttons) 192Operating ManualDocument Version 2010-11 4.1.1 Troubleshooting
4.2 Feature Number Table 4.2.1 Feature Number Table Numbers listed below are the default settings. There are flexible feature numbers and fixed feature numbers. If you change the flexible feature numbers, fill in your assigned numbers (new) in the list for future reference.Feature (While dial tone is heard)Default (New)Additional digits/buttons1.2.1 Making Calls Operator Call0 ( )Automatic Line Access9 ( )outside phone no.CO Line Group Access8 ( )CO line group no. (2 digits) + outside phone no.1.3.1 Absent Message750 ( )– To set1–9 (+ parameter) + #–To cancel01.3.2 Account Code Entry49 ( )account code + # + outside phone no.1.3.4 Automatic Callback Busy (Camp-on)Automatic Callback Busy Cancel46 ( )1.3.5 BGM (Background Music)751 ( )– To selectKX-TDA100/KX-TDA200/KX-TDA600 : BGM no. (1 digit) KX-TDA50: 1– To cancel01.3.6 Call HoldCall Hold/Call Hold Retrieve50 ( )Call Hold Retrieve– Specified with a held line number53 ( )CO line no. which is held (3 digits)– Specified with a holding extension number51 ( )extension no. which has a held call1.3.8 Call Park52 ( )– To setparking zone no. (2 digits)/–To retrievestored parking zone no. (2 digits)1.3.9 Call PickupDocument Version 2010-11 Operating Manual1934.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons Call Pickup– Group40 ( )group no. (2 digits)– Directed41 ( )extension no. Call Pickup Deny720 ( )– To deny1–To allow01.3.12 CALL WAITING FEATURES Answering Call Waiting in the PBX50 ( ) Answering Call Waiting from the Telephone Company60 ( )1.3.13 Call Waiting Tone 1.3.46 OHCA (Off-hook Call Announcement) 1.3.75 Whisper OHCA– For intercom calls (No call/Tone/OHCA/Whisper OHCA)731 ( )0 (No call)/1 (Tone)/2 (OHCA)/3 (Whisper OHCA)– For outside calls732 ( )0 (No tone)/1 (Tone)1.3.17 Conference Group Call (KX-TDA50 only)– To call and make an announcement32 ( )conference group no. (1 digit)1.3.18 Data Line Security730 ( )– To set1–To cancel01.3.19 DISA (Direct Inward System Access) Calling through DISA–To an extension (In All Security Mode only)47 ( )your extension no./( + verification code) + extension PIN/verification code PIN + extension no.– To an outside party (In Trunk Security Mode/All Security Mode only)your extension no./( + verification code) + extension PIN/verification code PIN + outside phone no.1.3.20 DND (Do Not Disturb)– Both Calls710 ( )0 (Cancel)/194Operating ManualDocument Version 2010-11 4.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons– Outside Calls711 ( )1 (Set)– Intercom Calls712 ( )1.3.21 Door Open55 ( )doorphone no. (2 digits)1.3.22 Doorphone Call31 ( )doorphone no. (2 digits)1.3.23 EFA (External Feature Access)60 ( )service code1.3.24 Executive Busy Override Executive Busy Override Deny – To prevent733 ( )1– To allow01.3.25 Extension Dial Lock–To lock77 ( )1– To unlock0 + extension PIN–To make an outside call while your extension is locked47 ( )your extension no. + extension PIN + phone no.1.3.26 Extension Feature Clear790 ( )1.3.27 Extension PIN (Personal Identification Number)799 ( )– To set1 + extension PIN + # + same extension + #–To cancel0 + stored extension PIN1.3.28 External Relay56 ( )relay no. (2 digits)1.3.30 FWD (Call Forwarding)– Both Calls710 ( )0 (Cancel)/– Outside Calls711 ( )2 (All calls) + phone no. + #/– Intercom Calls712 ( )3 (Busy) + phone no. + #/4 (No Answer) + phone no. + #/5 (Busy/No Answer) + phone no. + #/7 (Follow Me) + your extension no./8 (Follow Me Cancel) + your extension no.Document Version 2010-11 Operating Manual1954.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons– To set the timer for "No Answer" and "Busy/No Answer"713 ( )00–99 (second)Call Forwarding (FWD) for your Incoming Call Distribution Group– Both Calls714 ( )1 (Set) + ICD group extension no. + phone no. + #/0 (Cancel) + ICD group extension no.– Outside Calls715 ( )– Intercom Calls716 ( )1.3.35 Hot Line740 ( )– To store2 + phone no. + #–To set1–To cancel01.3.38 ICD Group Features—Incoming Call Queue Monitor *1739 ( )ICD group extension no.1.3.39 ICD Group Features—Log-in/Log-outLog-in736 ( )1 + ICD group extension no./Log-out0 + ICD group extension no./To enter/leave Not Ready mode735 ( )1 (Not Ready)/0 (Ready)1.3.43 Message WaitingFor an extension leaving a message waiting indication70 ( )– To leave/cancel1/0 + extension no.For an extension receiving a message waiting indication– To call back2–To clear0 + your extension no.1.3.48 Paging Group Paging33 ( )paging group no. (2 digits)– To answer43 ( )– To deny721 ( )1– To allow0196Operating ManualDocument Version 2010-11 4.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons1.3.49 Paralleled Telephone39 ( )– Ring1–No Ring01.3.51 Printing Message761 ( )message no. (+ parameter) + #1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation)72 ( )– Public1–Your extension21.3.54 Private Network Features—CLIR (Calling Line Identification Restriction)71 ( )– To show1–To prevent21.3.55 Private Network Features—COLP (Connected Line Identification Presentation)72 ( )– Public1–Your extension21.3.56 Private Network Features—COLR (Connected Line Identification Restriction)70 ( )– To show1–To prevent21.3.57 Private Network Features—TIE Line Access7 ( )private phone no.1.3.59 Redial, Last Number# ( )1.3.61 Speed Dialing, Personal– To store30 ( )personal speed dialing no. (2 digits) + outside phone no. + #– To dial ( ) + personal speed dialing no. (2 digits)1.3.62 Speed Dialing, System–To dial ( ) system speed dialing no. (3 digits)1.3.63 SVM (Simplified Voice Message) Recording a Normal Greeting Message–To record381–To play back( )2Document Version 2010-11 Operating Manual1974.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons– To clear0 Recording a Greeting Message for Each Time Mode– To record8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 1–To play back8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 2–To clear8 + 0 (Day)/1 (Night)/2 (Lunch)/3 (Break) + 0To leave a voice message directly to another extension’s message box# + 6 + extension no. Listening to Voice Messages Left by Callers3 Redirecting Your Calls to Your Message Box– Both Calls710 ( )0 (Cancel)/– Outside Calls711 ( )2 (All Calls) + floating extension no. for SVM card *2 + #/– Intercom Calls712 ( )3 (Busy) + floating extension no. for SVM card *2 + #/4 (No Answer) + floating extension no. for SVM card *2 + #/5 (Busy/No Answer) + floating extension no. for SVM card *2 + #1.3.64 TAFAS (Trunk Answer From Any Station)– Calls through an external speaker42 ( )KX-TDA100/KX-TDA200/KX-TDA600: speaker no. (1 digit) KX-TDA50: 11.3.65 Timed Reminder760 ( )– To set12H: 1 + time (hour/minute) + 0 (AM)/1 (PM) + 0 (once)/1 (daily) 24H: 1 + time (hour/minute) + 0 (once)/1 (daily)– To cancel01.3.67 Verification Code Entry47 ( ) + verification code + verification code PIN + phone no.1.3.71 Voice Mail Features—Voice Mail Integration– Both Calls710 ( )0 (Cancel)/198Operating ManualDocument Version 2010-11 4.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons– Outside Calls711 ( )2 (All Calls)/– Intercom Calls712 ( )3 (Busy)/4 (No Answer)/5 (Busy/No Answer)+ voice mail floating extension no. *3 + #1.3.72 Wake-up Call *476 ( ) – To set12H: 1 + extension no. + hour/minute + 0 (AM)/1 (PM) + 0 (once)/1 (daily) 24H: 1 + extension no. + hour/minute + 0 (once)/1 (daily)– To cancel0 + extension no.–To confirm2 + extension no.1.3.73 Walking COS–To make a call or set features from another extension47 ( )your extension no. + extension PIN + phone no./feature no.– To make a call or set features through DISA1.3.74 Walking Extension727 ( )your previous extension no. + extension PIN1.3.76 Wireless XDP Parallel Mode48 ( )– To set1 + paired wired extension–To cancel02.1.2 External BGM (Background Music) *535 ( )– To startKX-TDA100/KX-TDA200/KX-TDA600: external pager no. (1 digit)/ + BGM no. (1 digit) KX-TDA50: 11 – To stopKX-TDA100/KX-TDA200/KX-TDA600: external pager no. (1 digit)/ + 0 KX-TDA50: 10 2.1.3 OGM (Outgoing Messages) *536 ( )– To record1 + OGM floating extension no. *6– To play back2 + OGM floating extension no. *6– To record from an external BGM (MOH) portKX-TDA100/KX-TDA200/KX-TDA600: 3 + BGM port no. (1 digit) + OGM floating extension no. *6 KX-TDA50: 31 + OGM floating extension no. *6Document Version 2010-11 Operating Manual1994.2.1 Feature Number Table
Feature (While dial tone is heard)Default(New)Additional digits/buttons– To clear0 + OGM floating extension no. *62.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor Release784 ( )another PBX extension no. + #2.1.5 Remote Extension Dial Lock– To unlock782 ( )extension no.– To lock783 ( )extension no.2.1.6 Time Service Mode Control *7780 ( )– Day/Night/Lunch/Break0/1/2/3 *1 Supervisor only *2 The default floating extension numbers are 591 for SVM card 1, and 592 for SVM card 2. *3 The default voice mail floating extension number is 500. *4 Hotel operator only *5 Manager only *6 The default of OGM floating extension numbers is 5xx (xx: two-digit number of message). *7 Manager and preprogrammed extension user only Feature (While busy, DND or call tone is heard)Default Call Waiting (BSS [Busy Station Signaling])1 DND Override1.3.3 Alternate Calling—Ring/Voice1.3.4 Automatic Callback Busy (Camp-on)61.3.7 Call Monitor51.3.24 Executive Busy Override31.3.43 Message Waiting4Feature (While dialing or talking)Fixed Number Conference31.3.21 Door OpenFrom any extension while talking to the doorphone5200Operating ManualDocument Version 2010-11 4.2.1 Feature Number Table