Panasonic Kx Tda50 Tda100 Tda200 Tda600 Operating Manual
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Model No. KX-TDA50/KX-TDA100 KX-TDA200/KX-TDA600 Hybrid IP-PBX Operating Manual Thank you for purchasing a Panasonic Hybrid IP-PBX. Please read this manual carefully before using this product and save this manual for future use. KX-TDA50: PSMPR Software File Version 6.0000 or later KX-TDA100/KX-TDA200: PMPR Software File Version 5.0000 or later KX-TDA600: PLMPR Software File Version 5.0000 or later Document Version: 2010-11
Feature Highlights Consult your dealer1.1 Before Operating the Telephones (Page 18)1.3.76 Wireless XDP Parallel Mode (Page 142)1.3.63 SVM (Simplified Voice Message) (Page 118)1.3.36 ICD GROUP FEATURES (Page 89)1.3.71 Voice Mail Features—Voice Mail Integration (Page 136)2Operating ManualDocument Version 2010-11 Feature HighlightsIP Communication This PBX supports IP communication using a variety of IP telephones, such as the KX-NT300 series with Bluetooth wireless headsets. R IP Proprietary Telephone A Panasonic telephone that is equipped with a Navigator Key/Jog Dial and a display helps you to access desired features easily. Also, you will be informed of the arrival of an incoming call or a message waiting by the lamp if it is equipped. Easy Operation ENTER Navigator Key Jog Dial Message/Ringer Lamp This PBX optionally supports a Portable Station (PS) system. PSs can be used in the PBX with other wired telephones. Wireless System You can set incoming calls to be redirected to your message box to let callers leave voice messages when you are unable to answer the phone. Simplified Voice Message Hello, this is 204. Please leave your message. This PBX can establish Incoming Call Distribution Groups (ICD Groups) by which a large volume of calls from external customers can be received. One extension can act as the supervisor, and monitor other group members. Call Center QueuingCustomers ICD Group 01 ICD Group 02 You can forward your calls to a voice processing system and let calling parties leave messages in your mailbox when you are unable to receive calls. Voice Mail Integration MessageMessage MessageMessage
Refer to the Feature ManualRefer to the Feature Manual In This Manual, • The following abbreviations are used: APT ® Analog Proprietary Telephone Display PT ® Proprietary Telephone with a Display DPT ® Digital Proprietary Telephone IP-PT ® IP Proprietary Telephone PS ® Portable Station PT ® Proprietary Telephone SLT ® Single Line Telephone • The suffix of each model number is omitted. • The illustrations of the PBX are based on the KX-TDA200. • The following icons are used frequently. Notice •Under power failure conditions, the connected telephones may not operate. Please ensure that a separate telephone, not dependent on local power, is available for emergency use. • Prior to connection of this product, please verify that the intended operating environment is supported. Satisfactory performance cannot be guaranteed for the following: – interoperability and compatibility with all devices and systems connected to this product – proper operation and compatibility with services provided by telecommunications companies over connected networks NOTES •Some optional hardware, software, and features are not available in some areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • This manual provides basic information on how you can access commonly used PBX functions with proprietary telephones (PTs), single line telephones (SLTs), portable stations (PSs), and DSS Consoles. For detailed information about each feature or setting, refer to the Feature Manual or PC Programming Manual. • In this manual, several kinds of PTs appear, as follows: Document Version 2010-11 Operating Manual3Feature HighlightsPC Phone/PC Console This PBX supports PC Phone/PC Console when your PC is connected to certain Panasonic telephones via USB interface. PC Phone/PC Console provides advanced control and monitoring of your PBX. PC This PBX can record or print out call information: date, time, extension no., dialed no., duration, etc. Call Record (Station Message Detail Recording) Date 01/02/02 01/02/02Time 10:03AM 11:07AMExt 1230 2230• Conditions Hints!! !!
–IP Proprietary Telephone (IP-PT) – Digital Proprietary Telephone (DPT) – Analog Proprietary Telephone (APT) – Proprietary Telephone with a Display (Display PT) "PT" is used as a generic term to represent all of these PTs. If a PBX feature only supports specific PTs, such as IP-PTs, the available telephone types are clearly indicated. • IP-PTs may become busy and you may not be able to make or receive calls, depending on the network status. • The contents of this manual apply to PBXs with a certain software version, as indicated on the cover of this manual. To confirm the software version of your PBX, refer to the PC Programming Manual or PT Programming Manual. • Product specifications are subject to change without notice.4Operating ManualDocument Version 2010-11 Feature Highlights
Safety NoticesPlease observe the safety notices in this manual in order to avoid danger to users or other people, and prevent damage to property. The notices are classified as follows, according to the severity of injury or damage:WARNINGThis notice means that misuse could result in death or serious injury.CAUTIONThis notice means that misuse could result in injury or damage to property. Trademarks • The Bluetooth ® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Panasonic Corporation is under license. • All other trademarks identified herein are the property of their respective owners. Document Version 2010-11 Operating Manual5Feature Highlights
Important Safety InstructionsWhen using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Do not use the product near water, for example, near a bathtub, wash bowl, kitchen sink, or laundry tub, in a wet basement, or near a swimming pool. • Avoid using wired telephones during an electrical storm. There is a remote risk of electric shock from lightning. • Do not use a telephone in the vicinity of a gas leak to report the leak.6Operating ManualDocument Version 2010-11 Important Safety InstructionsSAVE THESE INSTRUCTIONS
Important Information WARNING SAFETY REQUIREMENTS For All Telephone Equipment • The product must only be installed and serviced by qualified service personnel. The product should be used as-is from the time of purchase; it should not be disassembled or modified. Disassembly or modification can cause a fire, electric shock, or damage to the product. • Do not allow rain to fall on the product or expose the product to moisture. Do not let water, oils, or other liquids to splash onto the product. Such conditions can lead to fire or electric shock, and may impair the performance of the product. • Follow all warnings and instructions marked on the product. • Do not place the product on an unstable or uneven surface. If the product were to fall over, it may cause injury or damage to the product. • Products that require a power source should only be connected to the type of electrical power supply specified on the product label. If you are not sure of the type of power supply to your home, consult your dealer or local power company. • For safety purposes some products are equipped with a grounded plug. If you do not have a grounded outlet, please have one installed. Do not bypass this safety feature by tampering with the plug. • Do not allow anything to rest on the power cord. Do not locate the product where the power cord may be stepped on or tripped on. • Do not supply power to a combination of devices that exceeds the total rated capacity of the wall outlets or extension cables used. If outlets, power strips, extension cords, etc. are used in a manner that exceeds their rated capacity, they emit large amounts of heat, which could cause a fire. • Regularly clean dust off of all equipment. Excessive amounts of dust can lead to fire or electric shock, and may impair the performance of the product. • Unplug the product from the wall outlet and contact your dealer in the following cases: a. When the power supply cord or plug is damaged or frayed. b. If liquid has been spilled into the product. c. If the product has been exposed to rain or water. d. If the product does not operate according to the operating instructions. Adjust only the controls that are explained in the operating instructions. Improper adjustment of other controls may result in damage and may require service by a qualified technician to restore the product to normal operation. e. If the product has been dropped or the cabinet has been damaged. f. If product performance deteriorates. For the PBX • If damage to the unit exposes any internal parts, disconnect the power supply cord immediately and return the unit to your dealer. • Unplug the unit(s) from the AC outlet if the system emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorized Panasonic Factory Service Center. • This unit is equipped with a grounded plug. For safety reasons this plug must only be connected to a grounded outlet that has been installed according to applicable regulations. • Do not insert objects of any kind into this product, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Document Version 2010-11 Operating Manual7Important InformationSAVE THESE INSTRUCTIONS
•Do not dispose of batteries in a fire, as they may explode. Dispose according to local regulations. CAUTION SAFETY REQUIREMENTS For All Telephone Equipment • The product should be kept free of dust, moisture, high temperature (more than 40 °C [104 °F]), and vibration, and should not be exposed to direct sunlight. • Unplug the product from the wall outlet before cleaning. Wipe the product with a soft cloth. Do not clean with abrasive powders or with chemical agents such as benzene or thinner. Do not use liquid cleaners or aerosol cleaners. For the PBX • When relocating the equipment, first disconnect the telecom connection before disconnecting the power connection. When the unit is installed in the new location, reconnect the power first, and then reconnect the telecom connection. • The power supply cord is used as the main disconnect device. Ensure that the AC outlet is located near the equipment and is easily accessible. • Slots and openings in the front, back and bottom of the cabinet are provided for ventilation; to protect it from overheating, these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface while in use. The product should never be placed near or over a radiator or other heat source. This product should not be placed in a sealed environment unless proper ventilation is provided. • When this product is no longer in use, make sure to detach it from the wall. • To protect this unit from static electricity, do not touch any external connectors of the unit. SECURITY REQUIREMENTS In order to use the PBX safely and correctly the Security Requirements below must be observed. Failure to do so may result in: • Loss, leakage, falsification or theft of user information. • Illegal use of the PBX by a third party. • Interference or suspension of service caused by a third party. What is User Information? User Information is defined as: 1. Information stored on the SD Memory Card: Phonebook data, user IDs, system settings data, passwords (User/Administrator/Installer), Personal Identification Numbers (PINs), etc. 2. Information sent from the PBX to a PC or other external device: Phone call data (including telephone numbers of outside parties), call charge data, etc. Requirements 1. The SD Memory Card contains software for all the processes of the PBX and all customer data. It can be easily removed and taken away from the PBX by a third party. Therefore, do not allow unauthorized access to prevent data leakage. 2. Always make backups of data stored on the SD Memory Card. For details, consult your dealer. 3. To prevent illegal access from the Internet, activate a Firewall. 4. To avoid unauthorized access and possible abuse of the PBX, we strongly recommend: a. Keeping the password secret. b. Selecting a complex, random password that cannot be easily guessed. 8Operating ManualDocument Version 2010-11 Important Information
c.Changing your password regularly. 5. Perform the following when sending the PBX for repair or handing it over to a third party. a. Make a backup of data stored on the SD Memory Card. b. Using an SD formatter, format the SD Memory Card so that information cannot be retrieved from it. 6. To prevent data leakage, render the SD Memory Card physically unusable before disposal. 7. When user information is sent from the PBX to a PC or other external device, the confidentiality of that information becomes the responsibility of the customer. Before disposing of the PC or other external device, ensure that data cannot be retrieved from it by formatting the hard disk and/or rendering it physically unusable. Notice SAFETY REQUIREMENTS For All Telephone Equipment • Read and understand all instructions. For the PBX • Keep the unit away from heating appliances and devices that generate electrical noise such as fluorescent lamps, motors, and televisions. These noise sources can interfere with the performance of the PBX. • If you are having problems making calls to outside destinations, follow this procedure to test the CO lines: 1. Disconnect the PBX from all CO lines. 2. Connect known working single line telephones (SLTs) to those CO lines. 3. Make a call to an external destination using those SLTs. If a call cannot be carried out correctly, there may be a problem with the CO line that the SLT is connected to. Contact your telephone company. If all SLTs operate properly, there may be a problem with your PBX. Do not reconnect the PBX to the CO lines until it has been serviced by an authorized Panasonic Factory Service Center. Notes SAFETY REQUIREMENTS For All Telephone Equipment • Never attempt to insert wires, pins, etc. into the vents or holes of the product. Document Version 2010-11 Operating Manual9Important Information
Attention•When using a Panasonic proprietary telephone (PT), use only the correct Panasonic handset. • For users of PC Phone (Free License Version) shipped with KX-DT301/KX-T7601 USB Module: All features of the PC Phone software are available for 90 days from the date of installation. After this period expires, the following buttons on the Operation Screen will become unavailable: – Recording – TAM – Voice Memo – Text Memo – Speed To continue using any of the corresponding features after the trial period, please purchase KX-TDA0350 (PC Phone, 5 licenses).10Operating ManualDocument Version 2010-11 AttentionNotice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate