Panasonic Kx Tda50 Tda100 Tda200 Tda600 Operating Manual
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F.C.C. REQUIREMENTS AND RELEVANT INFORMATION 1.Notification to the Telephone Company This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the side of this equipment is a label that contains, among other information, a product identifier in the following format: • US:AAAEQ##TXXXX If requested, this number must be provided to the telephone company. Installation must be performed by a qualified professional installer. If required, provide the telephone company with the following technical information: • Telephone numbers to which the system will be connected • Make: Panasonic • Model: KX-TDA50, KX-TDA100, KX-TDA200, and KX-TDA600 • Certification No.: found on the side of the unit • Ringer Equivalence No. KX-TDA50/KX-TDA100/KX-TDA200: 0.3A KX-TDA600: 0.4B • Facility Interface Code KX-TDA50: 02LS2 KX-TDA100/KX-TDA200: 02LS2, 04DU9.BN/DN/1KN/1SN KX-TDA600: 02LS2, 04DU9.BN/DN/1KN/1SN • Service Order Code KX-TDA50: 9.0F KX-TDA100/KX-TDA200/KX-TDA600: 9.0F, 6.0P • Required Network Interface Jack KX-TDA50: RJ11 KX-TDA100/KX-TDA200: RJ21X, RJ48C, RJ2HX KX-TDA600: RJ21X, RJ48C 2. Ringer Equivalence Number (REN) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2001, the REN for this product is part of the product identifier that has the following format: • US:AAAEQ##TXXXX The digits represented by ## are the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. 3. Incidence of Harm to the Telephone Lines If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. 4. Changes in Telephone Company Communications Facilities, Equipment, Operations and Procedures The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. 5. Trouble with this equipmentDocument Version 2010-11 Operating Manual11F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
If trouble is experienced with this equipment, for repair or warranty information, please see the attached warranty, which includes the Service Center Directory. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved. 6. Connection to Party Line Connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission or corporation commission for information. 7. Combined Use with Alarm Equipment If your home has specially wired alarm equipment connected to the telephone line, ensure the installation of this equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Note This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. CAUTION •Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this device. When programming emergency numbers and/or making test calls to emergency numbers: 1. Remain on the line and briefly explain to the dispatcher the reason for the call before hanging up. 2. Perform such activities in the off-peak hours, such as early morning hours or late evenings. • The software contained in the ARS and TRS features to allow user access to the network must be upgraded to recognize newly established network area codes and exchange codes as they are placed into service. Failure to upgrade the on -premise PBXs or peripheral equipment to recognize the new codes as they are established will restrict the customer and users of the PBX from gaining access to the network and to these codes. KEEP THE SOFTWARE UP TO DATE WITH THE LATEST DATA. 12Operating ManualDocument Version 2010-11 F.C.C. REQUIREMENTS AND RELEVANT INFORMATION
Table of Contents1 Operation .. .............................................................................................. 17 1.1 Before Operating the Telephones .. ............................................................................... 18 1.1.1 Before Operating the Telephones .. ................................................................................ 18 1.2 Basic Operations .. ........................................................................................................... 28 1.2.1 Making Calls .. ................................................................................................................. 28 1.2.2 Answering Calls .. ............................................................................................................ 30 1.3 Telephone Features and Operation .. ............................................................................. 32 1.3.1 Absent Message .. ........................................................................................................... 32 1.3.2 Account Code Entry .. ..................................................................................................... 33 1.3.3 Alternate Calling—Ring/Voice .. ...................................................................................... 34 1.3.4 Automatic Callback Busy (Camp-on) .. ...........................................................................34 1.3.5 BGM (Background Music) .. ............................................................................................ 35 1.3.6 Call Hold .. ....................................................................................................................... 36 1.3.7 Call Monitor .. .................................................................................................................. 38 1.3.8 Call Park .. ....................................................................................................................... 38 1.3.9 Call Pickup .. ................................................................................................................... 40 1.3.10 Call Splitting .. ................................................................................................................. 41 1.3.11 Call Transfer .. ................................................................................................................. 42 1.3.12 CALL WAITING FEATURES .. ........................................................................................ 45 1.3.13 Call Waiting Tone .. ......................................................................................................... 50 1.3.14 Character Entry .. ............................................................................................................ 50 1.3.15 Conference .. ................................................................................................................... 53 1.3.16 Conference, Unattended .. .............................................................................................. 57 1.3.17 Conference Group Call (KX-TDA50 only) .. ....................................................................58 1.3.18 Data Line Security .. ........................................................................................................ 61 1.3.19 DISA (Direct Inward System Access) .. ...........................................................................61 1.3.20 DND (Do Not Disturb) .. ................................................................................................... 64 1.3.21 Door Open .. .................................................................................................................... 67 1.3.22 Doorphone Call .. ............................................................................................................ 68 1.3.23 EFA (External Feature Access) .. .................................................................................... 69 1.3.24 Executive Busy Override .. .............................................................................................. 69 1.3.25 Extension Dial Lock .. ...................................................................................................... 72 1.3.26 Extension Feature Clear .. ............................................................................................... 73 1.3.27 Extension PIN (Personal Identification Number) .. ..........................................................74 1.3.28 External Relay .. .............................................................................................................. 75 1.3.29 External Sensor .. ............................................................................................................ 76 1.3.30 FWD (Call Forwarding) .. ................................................................................................. 76 1.3.31 Hands-free Answerback .. ............................................................................................... 83 1.3.32 Hands-free Operation .. ................................................................................................... 84 1.3.33 Headset Operation .. ....................................................................................................... 84 1.3.34 HOSPITALITY FEATURES .. .......................................................................................... 88 1.3.35 Hot Line .. ........................................................................................................................ 88 1.3.36 ICD GROUP FEATURES .. ............................................................................................. 89 1.3.37 ICD Group Features—Call Log History for ICD Group .. .................................................90 1.3.38 ICD Group Features—Incoming Call Queue Monitor .. ...................................................91 1.3.39 ICD Group Features—Log-in/Log-out .. ..........................................................................92 1.3.40 ICD Group Features—Log-in/Log-out Monitor and Remote Control .. ............................94 1.3.41 ICD Group Features—Manual Queue Redirection .. .......................................................96 1.3.42 ICD Group Features—Supervisory .. .............................................................................. 96 1.3.43 Message Waiting .. .......................................................................................................... 98 1.3.44 Mute .. ........................................................................................................................... 100 1.3.45 Off-hook Monitor .. ......................................................................................................... 101Document Version 2010-11 Operating Manual13 Table of Contents
1.3.46 OHCA (Off-hook Call Announcement) .........................................................................101 1.3.47 One-touch Dialing .. ....................................................................................................... 102 1.3.48 Paging .. ........................................................................................................................ 102 1.3.49 Paralleled Telephone .. ................................................................................................. 104 1.3.50 PDN (Primary Directory Number)/SDN (Secondary Directory Number) Extension (KX-TDA100/KX-TDA200/KX-TDA600 only) .. ..............................................................105 1.3.51 Printing Message .. ........................................................................................................ 108 1.3.52 Privacy Release .. ......................................................................................................... 109 1.3.53 Private Network Features—CLIP (Calling Line Identification Presentation) .. ...............110 1.3.54 Private Network Features—CLIR (Calling Line Identification Restriction) .. ..................111 1.3.55 Private Network Features—COLP (Connected Line Identification Presentation) .. ......111 1.3.56 Private Network Features—COLR (Connected Line Identification Restriction) .. .........112 1.3.57 Private Network Features—TIE Line Access .. .............................................................112 1.3.58 Quick Dialing .. .............................................................................................................. 113 1.3.59 Redial, Last Number .. ................................................................................................... 114 1.3.60 Room Status Control .. .................................................................................................. 114 1.3.61 Speed Dialing, Personal .. ............................................................................................. 117 1.3.62 Speed Dialing, System .. ............................................................................................... 118 1.3.63 SVM (Simplified Voice Message) .. ............................................................................... 118 1.3.64 TAFAS (Trunk Answer From Any Station) .. .................................................................128 1.3.65 Timed Reminder .. ......................................................................................................... 129 1.3.66 Time Service .. .............................................................................................................. 131 1.3.67 Verification Code Entry .. ............................................................................................... 132 1.3.68 VOICE MAIL FEATURES .. ........................................................................................... 132 1.3.69 Voice Mail Features—LCS (Live Call Screening) .. .......................................................133 1.3.70 Voice Mail Features—Two-way Record .. .....................................................................135 1.3.71 Voice Mail Features—Voice Mail Integration .. .............................................................136 1.3.72 Wake-up Call .. .............................................................................................................. 137 1.3.73 Walking COS .. .............................................................................................................. 139 1.3.74 Walking Extension .. ...................................................................................................... 140 1.3.75 Whisper OHCA .. ........................................................................................................... 141 1.3.76 Wireless XDP Parallel Mode .. ...................................................................................... 142 1.4 Display Features .. ......................................................................................................... 142 1.4.1 Call Log, Incoming .. ...................................................................................................... 142 1.4.2 Call Log, Outgoing .. ...................................................................................................... 145 1.4.3 Directories .. .................................................................................................................. 147 1.4.4 System Feature Access .. ............................................................................................. 149 2 Manager Operation .. ............................................................................ 153 2.1 Manager Service Features .. .......................................................................................... 154 2.1.1 Dial Tone Transfer .. ...................................................................................................... 154 2.1.2 External BGM (Background Music) .. ............................................................................ 154 2.1.3 OGM (Outgoing Messages) .. ....................................................................................... 155 2.1.4 Private Network Features—NDSS (Network Direct Station Selection) Monitor Release ........................................................................................................................ 157 2.1.5 Remote Extension Dial Lock .. ...................................................................................... 158 2.1.6 Time Service Mode Control .. ........................................................................................ 158 3 Customizing Your Phone & System .. .................................................161 3.1 Personal Programming .. ............................................................................................... 162 3.1.1 Programming Information .. ........................................................................................... 162 3.1.2 Personal Programming .. ............................................................................................... 162 3.1.3 Programming Feature Clear .. ....................................................................................... 171 3.1.4 Customizing the Buttons .. ............................................................................................ 173 3.2 Manager Programming .. ............................................................................................... 17914Operating ManualDocument Version 2010-11 Table of Contents
3.2.1 Programming Information ............................................................................................. 179 3.2.2 Manager Programming .. ............................................................................................... 179 3.3 System Programming .. ................................................................................................. 182 3.3.1 Programming Information .. ........................................................................................... 182 3.3.2 System Programming .. ................................................................................................. 185 4 Appendix .. ............................................................................................. 189 4.1 Troubleshooting .. .......................................................................................................... 190 4.1.1 Troubleshooting .. .......................................................................................................... 190 4.2 Feature Number Table .. ................................................................................................ 193 4.2.1 Feature Number Table .. ............................................................................................... 193 4.3 Tone .. .............................................................................................................................. 201 4.3.1 Tone .. ........................................................................................................................... 201 4.4 Revision History .. .......................................................................................................... 205 4.4.1 KX-TDA600 PLMPR Software File Version 5.0xxx .. ....................................................205 4.4.2 KX-TDA100/KX-TDA200 PMPR Software File Version 1.1xxx .. ..................................205 4.4.3 KX-TDA100/KX-TDA200 PMPR Software File Version 2.0xxx .. ..................................205 4.4.4 KX-TDA100/KX-TDA200 PMPR Software File Version 3.0xxx .. ..................................206 4.4.5 KX-TDA100/KX-TDA200 PMPR Software File Version 3.2xxx .. ..................................206 4.4.6 KX-TDA100/KX-TDA200 PMPR Software File Version 5.0xxx .. ..................................207 4.4.7 KX-TDA50 PSMPR Software File Version 1.1xxx .. ......................................................207 4.4.8 KX-TDA50 PSMPR Software File Version 2.0xxx .. ......................................................207 4.4.9 KX-TDA50 PSMPR Software File Version 3.0xxx .. ......................................................208 4.4.10 KX-TDA50 PSMPR Software File Version 4.0xxx .. ......................................................208 4.4.11 KX-TDA50 PSMPR Software File Version 5.0xxx .. ......................................................209 4.4.12 KX-TDA50 PSMPR Software File Version 6.0xxx .. ......................................................209 Index ............................................................................................................ 211Document Version 2010-11 Operating Manual15 Table of Contents
16Operating ManualDocument Version 2010-11 Table of Contents
Section 1Operation This chapter shows you step by step how to use each feature. Read this chapter to become familiar with the many useful features of this PBX.Document Version 2010-11 Operating Manual17
1.1 Before Operating the Telephones 1.1.1 Before Operating the Telephones What Kind of Telephone Can Be Used? You can use a Panasonic IP Proprietary Telephone (IP-PT) (e.g., KX-NT346 or KX-NT366) and a single line telephone (SLT), such as a rotary pulse telephone or a Panasonic proprietary telephone (PT) such as the KX-T7636 or KX-DT346. You can also use a Panasonic Portable Station (PS), e.g., KX-TD7690. Use the feature depending on the telephone you are using. If you are using a Panasonic proprietary telephone with a special feature button such as or a display (Display PT) or both, you can follow the operation with the button or display messages for easy programming. If you use a large display telephone (e.g., KX-NT346 or KX-T7636), you can follow the displayed messages to use the features. If your telephone does not have feature buttons and/or a display, you may operate the PBX by entering a feature number instead. Follow the operation for your type of telephone. If you use a Console, you can use the buttons on the Console as the buttons on the connected proprietary telephone. • If you use a Panasonic proprietary telephone which does not have feature buttons, you may change one of the unused flexible buttons to a feature button. Refer to " 3.1.4 Customizing the Buttons ". Portable Station (PS) Registration Your PS must be registered with the PBX and assigned an extension number before initial use, through system programming. To confirm the extension number of your PS, refer to "Your extension information" in Section "3.1.2 Personal Programming". Feature Numbers To use certain features, you need to enter specified feature numbers (and an additional parameter, if required). There are two types of feature numbers as follows: • Flexible feature number • Fixed feature number Fixed feature numbers cannot be changed. However, you can change the flexible numbers to other numbers for easier use. In this manual, the default numbers (factory installed) are used for operations. A flexible number is shown as (half -shaded key). Use the new programmed number if you have changed the feature number. Write the new number in the "Feature Number Table" (Appendix). If you use a single line telephone which does not have the "" or "#" keys; it is not possible to access features that have " " or "#" in their feature numbers. Tone You will hear various tones, during or after an operation, for confirmation. Refer to "4.3.1 Tone" (Appendix). 18Operating ManualDocument Version 2010-11 1.1.1 Before Operating the Telephones REDIAL
Display In this manual, you will see "the display …". This refers to the display of a Panasonic proprietary telephone. If your telephone is not a Panasonic display proprietary telephone, the message will not be displayed. If you use a Panasonic display proprietary telephone, the display helps you confirm the settings. Some proprietary telephones also give you easy access to features. A message is displayed depending on the feature. By pressing the corresponding button on the side or at the bottom of the display, or pressing the Navigator Key, you can access the desired feature. Furthermore, depending on the display proprietary telephone, you can operate features or make calls using the display message. Refer to "1.4 Display Features". Your Extension Number If you use a Panasonic display proprietary telephone, you can check your own extension number on the display. Press the TRANSFER button or Soft (S1) button while on-hook. Using a Navigator Key/Jog Dial/Volume Key The Navigator Key can be used for the display contrast and the volume control or you can search for desired items on the display. Press the Navigator Key/Volume Key or rotate the Jog Dial in the desired direction. The contrast or the volume level and the items will change as follows: Navigator KeyJog DialVolume Key Examples The displays and the illustrations shown as examples are from a telephone connected to the KX-TDA200. Restrictions Some features may be restricted at your extension depending on system programming and the type of telephone being used. Document Version 2010-11 Operating Manual191.1.1 Before Operating the Telephones Up (Level increases) Down (Level decreases) Right LeftENTER Left (counter-clockwise) Level decreases Right (clockwise) Level increases Up (Level increases) Down (Level decreases)
Icon Descriptions The following icons show you the feature availability, notes and action to use the features.This feature cannot be used with a single line telephone.Seize a CO line (One of the following). • Press the CO button. • Dial automatic line access number 9. • Dial CO line group access number and CO line group number.See "Programming" for Related Programming if necessary.Off-hook (One of the following). • Lift the handset. • Press the SP-PHONE button. • Press the MONITOR button. (To start talking, lift the handset.) • Press TALK button.Press the Call button on the Doorphone.On-hook (One of the following). • Hang up. • Press the SP-PHONE button. • Press the MONITOR button. • Press CANCEL button.Press the hookswitch lightly.Press the corresponding feature button on the proprietary telephone.Talk.Enter the required number. Enter the account code. You will hear a busy, confirmation, dial, ring or ringback tone. B. Tone: Busy Tone C. Tone: Confirmation Tone D. Tone: Dial Tone R. Tone: Ring Tone R. B. Tone: Ringback ToneDial an extension number.Dial outside phone number.Dial the telephone number.Press any dial key (0 –9, , #).20Operating ManualDocument Version 2010-11 1.1.1 Before Operating the Telephones CO line group no. OR 8 9 OR (CO) desired no. account code extension no. outside phone no. phone no. dial key