Panasonic Digital Imaging Systems For Facsimile And Interner Fax Email Functions Dp 8020 Operating Instructions

							161
Printing Journals 
and Lists
Sample ABBR Number List
Sample One-Touch List (See Note)
*************** -ABBR NO. LIST- ******************* DATE MMM-dd-yyyy ***** TIME 11:11 *** P.01
(1)    (2)             (3)
ABBR   STATION NAME    EMAIL ADDRESS / TELEPHONE NO.                      (7)NO.                    ROUTING SUB-ADDR(5)   ROUTING TSI(6)            RELAY ADDR (ABBR NO.)
[001]  John Smith      201 555 3456                       4452                  +1 201 123 4567               [009]
[002]  Jane Smith      201 555 1212
                       1212                  212 555 1234                  [010]
[003]  Bob Jones       [email protected]
                       123456                201 555 1212                 
[004]  Panafax1        [email protected]                       4827                  +81 03 5251 1234             
[005]  Panafax2        [email protected]
                       1773                  +81 0467 5251 1234            
       NO. OF STATION = 005 (4)
                                                     -PANASONIC                -*****DP-xxxxx**********************************-HEAD OFFICE - ***** - 201 555 1212- **********
*************** -ONE-TOUCH LIST- ****************** DATE MMM-dd-yyyy ***** TIME 11:11 ********
(1)        (2)                (3)                  ONE-  STATION NAME     EMAIL ADDRESS / TELEPHONE NO.                       (7)
TOUCH                  ROUTING SUB-ADDR (5)  ROUTING TSI (6)         RELAY ADDR (ABBR NO.)
  John Smith       201 555 3456
                       4452                  +1 201 123 4567               [001]  Jane Smith       201 555 1212
                       1212                  212 555 1234                  [002]
  Bob Jones        [email protected]                       123456                201 555 1212                 
  Panafax1         [email protected]
                       4827                  +81 03 5251 1234               Panafax2         [email protected]
                       1773                  +81 0467 5251 1234           
      NO. OF STATION = 05 (4)
                                                     -PANASONIC              -*****DP-xxxxx**********************************-HEAD OFFICE - ***** - 201 555 1212- **********
31:ONE-TOUCH/ABBR NO.
2:DIR. SEARCH
: for One-Touch/ABBR No. List  
(See Note)
: for Directory Search List 14a
24b
* PRINTING *
ONE-TOUCH/ABBR LIST 
* PRINTING *
DIR. SEARCH LIST 
4a
4b 
						

							162
Printing Journals and Lists
Program List (Option)
Sample Program List
*************** -PROGRAM LIST- ****************** DATE MMM-dd-yyyy ***** TIME 15:00 **********
 (1)       (2)                 (3)       (4)      (5)
 PROGRAM   PROGRAM NAME        TYPE      TIMER    ABBR NOS.
    [P1]   TIMER XMT           XMT       12:00    [001]
    [P2]   TIMER POLL          POLL      19:00    [002]    [P3]   PROG. A             POLL      -----    [001] [002]
    [P8]   PROG. B             ABBR/GRP  -----    [001] [002] [003]
                                                         -PANASONIC                -
*****DP-xxxxx*********************** -HEAD OFFICE     - ***** -        201 555 1212- *********
To print a Program List of the 
Dialing Patterns that you 
have previously entered into 
the Program Keys.
(Program List is available 
when a optional Keyboard is 
installed.)21
If set on other 
function mode. 
						

							163
Printing Journals 
and Lists
Explanation of Contents
(1)Program Key
(2)Program Name:Up to 15 characters
(3)Type of Communication:XMT indicates transmission.
POLL indicates polling.
ABBR/GRP indicates that the Program Key is programmed as a group key.
ONE-TOUCH indicates that the Program Key is programmed as a One-Touch 
key.
POP indicates that the Program Key is programmed as a POP Access Key.
(4)Timer:Indicates the starting time.
---- indicates that the Program Key contains non-deferred program.
(5)Numbers Recorded in the 
Program Key:One-Touch/ABBR. numbers
3* PRINTING *
PROGRAM LIST 
						

							164
Printing Journals and Lists
Fax Parameter List
Sample Fax Parameter List
*************** -FAX PARAMETER LIST- ************** DATE MMM-dd-yyyy ***** TIME 15:00 *** P.01
(1)         (2)                    (3)                                  (4)         (5)
PARAMETER   DESCRIPTION            SELECTION                            CURRENT     STANDARD NUMBER                                                                 SETTING     SETTING
(6)001      CONTRAST   (HOME)      (1:Lightest - 3:Normal -  5:Darkest)     3           3  *002      RESOLUTION (HOME)      (1:Standard   2:Fine       3:S-Fine)     3           2
   003      ORIGINAL   (HOME)      (1:Text       2:Text/Photo  3:Photo)     1           1
                                                                                
   
                                                         -PANASONIC                -
*****DP-xxxxx************************* -HEAD OFFICE     - ***** -      201 555 1212- *********
To Print a Fax Parameter List.21
If set on other 
function mode. 
						

							165
Printing Journals 
and Lists
Explanation of Contents
(1)Parameter Number
(2)Description:(HOME) means home position setting.
(3)Selection
(4)Current setting:---- indicates code or password is not set. When the code or password is set, it is 
represented by asterisk(*).
(5)Standard setting:Factory preset standard setting
(6)Changed setting:* indicated that the Factory preset setting was changed.
3* PRINTING *
FAX PARAMETER LIST 
						

							166
Problem Solving
Troubleshooting
If You Have Any of These Problems:
ModeSymptomPossible Cause / ActionPage
During TransmissionDocument doesnt 
feed/multiple feed1.  Check that your document is free of staples and paper 
clips, and that it is not greasy or torn.
2.  Check that your document is the right type to send through 
an ADF by consulting. If your document has the 
characteristics listed, use the Platen instead. 
For more details see Operating Instructions (For Copy & 
Network Scan Functions).
3.  Check that the document is loaded properly.---
10
Does not stampCheck Fax Parameter No. 4 and No. 28 settings.148
149
Stamp too lightReplace stamp or refill ink.174
Transmission Copy 
QualityVertical lines on the 
transmitted documentCheck own copy quality. If copy is OK, your machine has no 
problem, report to the receiving party that they have a problem. 
If copy is NG, clean the Document Scanning Area.---
Transmitted document 
is blank
During ReceptionAdd PaperReplenish the recording paper.---
Recording paper 
misfeedRemove the misfeed paper.
(See Operating Instructions (For Copy & Network Scan 
Functions))
---
Recording paper 
doesnt advance into 
machineMake sure that there is paper in the Paper Cassette. Follow the 
instructions for loading paper.---
Recording paper 
doesnt eject after 
printingCheck to see if the recording paper is jammed inside of the 
machine.---
Document auto 
reduction doesnt workCheck Print Reduction settings.30
Add TonerReplace the Toner Bottle.--- 
						

							167
Problem Solving
CommunicationNo dial tone1.  Check the connection of the telephone line.
2.  Check the telephone line.16
No auto answer1.  Check the connection of the telephone line.
2.  Check the Reception mode setting. (Fax Parameter No. 17)
3.  If the Fax Parameter No. 13 (AUTO JRNL PRINT) is set to 
Va l i d (default setting) and the machine is printing the 
received document(s) from memory, which also happens to 
be the 200th transaction, the machine will not auto answer 
until the Transaction Journal completes printing.16
30
Cannot transmit or 
receiveAn information code will be shown on the display. Refer to the 
information code table to find out the trouble.168
No Unit OperationNo unit operationTo reset the machine, turn Off the Power Switch for a few 
seconds then turn it On again.16
Mode Symptom Possible Cause / Action Page 
						

							168
Problem Solving
Information Code
When an anomaly occurs, the display may show one of the Information Codes listed below. These will help you to identify 
and correct the problem.
Info. 
CodeMeaningPossible ActionPage
030Document is misfeeding.1.  Reload the document properly. 
2.  Remove the document jam.
3. Adjust ADF.10
031Document is too long or jammed.
Document length exceeds 78.8 inches (2 meters) in 
Normal and Fine mode only. The length limitation 
for Super Fine (400 and 600 dpi) mode, is subject to 
the available Memory size.
400 dpi 600 dpi
(Max. Length) (Max. Length)
A4/Letter Width: 55 in (1400 mm); 24 in (600 mm) 
A3/Ledger Width: 39 in (990 mm); 17 in (430 mm)
1.  Reload the document properly. 
2.  Remove the document jam.10
061ADF Cover (Document Return Guide) is open. Close the ADF Cover.--
400During initial handshake, receiving station did not 
respond or communication error occurred.1.  Check with the other party.
2.  Reload the document and send again.--
401Remote station required a Receiving Password to 
receive the document.
Remote station does not have Confidential Mailbox.
Check the remote station.--
402During initial handshake, communication error 
occurred.Reload the document and send again.--
403No polling capability at the remote side.Ask remote side to set POLLED=ON.--
404/405During initial handshake, communication error 
occurred.Reload the document and send again.--
406Transmission Password does not match.
Receiving Password does not match.
Received from an unauthorized station in Selective 
Reception mode.
Check the password or the telephone number 
in One-Touch or Abbreviated station.88
96
407No confirmation from the receiving station for the 
previous page sent.Wait a few minutes and send again.--
408/409Remote side confirmation of previous page is illegible.Wait a few minutes and send again.--
410Communication aborted by the transmitting side.Check with the other party.--
411Polling password does not match.Check the polling password.38
412No data from the transmitting side.Check with the other party.--
414Polling password does not match.Check the polling password.38
415Polling transmission error.Check the polling password.38
416/417/
418/419Received data has too many errors.Check with the other party.--
420/421Machine goes to receiving mode, but receives no 
command from the transmitting side.1.  Remote side misdial.
2.  Check with the other party.--
422/427Interface is incompatible.Check with the other party.-- 
						

							169
Problem Solving
430/434Communication error occurred while receiving.Check with the other party.--
436/490Received data has too many errors.Check with the other party.--
456• Unit received a confidential document or was 
requested to be polled of a confidential document 
under any of following conditions.
1.  Not enough space in memory to receive the 
confidential document.
2. Confidential Mailbox is full.
3. While printing received document.
• Unit was requested to relay a document.
1.  Print a File List and check the contents.
2.  Wait until unit finishes printing.104
492/493/ 
494Communication error occurred while receiving.Check with the other party.--
495Telephone line disconnected.Check with the other party.--
501/502/
503/504Communication error occurred using the internal V.34 
Modem.Check with the other party.--
540/541/ 
542/
543/544Communication error occurred while transmitting.1.  Reload the document and send again.
2.  Check with the other party.--
550Telephone line disconnected.Check with the other party.--
552/553/
554/555Communication error occurred while receiving.Check with the other party.--
580Sub-Address Transmission to a unit that has no Sub-
Address function.Check the remote station.84
581Sub-Address Password Transmission to a unit that 
has no Password Sub-Address function.Check the remote station.84
623No document loaded on the ADF.Reload the document and send again.--
630Redial was not successful due to a busy line.Reload the document and send again.--
631/700During dialing, STOP was pressed.Reload the document and send again.--
634Redial was not successful due to no response from 
the called station or wrong number dialed.
Note:If busy tone was not detected, the machine will 
only redial once.
Check the telephone number and send again.--
638Power failure occurred during the communication.Check the power cord and plug.--
711Incorrect LDAP settings.Check the LDAP Server Name, LDAP Login 
Name, LDAP password, LDAP Search Base.56
57
712Incorrect email address.Check the email address and send again.
Check the IP Address of the SMTP Server 
with the Network Administrator.
--
714Cannot Log on to the LAN.Check the 10Base-T/100Base-TX cable 
connection. An unexpected LAN problem 
occurred. Contact the Network Administrator.--
Info. 
CodeMeaning Possible Action Page
Continued on the next page... 
						

							170
Problem Solving
Information Code
715TCP/IP connection timed out.Check the Internet Fax Parameter settings. 
Verify the IP Address, Default Gateway IP 
Address, SMTP Server IP Address.--
716Cannot logon to the designated SMTP Server.Check the SMTP Server IP Address setting. 
Contact the Network Administrator.--
717Incomplete SMTP Protocol transmission. SMTP 
Server’s hard disk may be full.SMTP Server is defective. 
Contact the Network Administrator.
--
718Page Memory Overflow occurred while receiving 
printing data. The paper size selected within your 
application to print is larger than the paper size loaded 
in the cassette(s).Check the document size and resolution. 
Ask originator to resend in a supported size 
and resolution.
--
719Received data via LAN is in a format that is not 
supported.Ask the originator to resend with a supported 
file attachment format:
 
* In a TIFF-F format.
* Image data conforming to recording paper 
size.
--
720Cannot connect to the POP Server. (Incorrect POP 
Server IP Address) POP Server is down.Check the POP Server IP Address. 
Contact the Network Administrator.
--
721Cannot connect to the POP Server. (User Name or 
Password error)Check the POP User Name and Password or 
the APOP settings.
 
Contact the Network Administrator.
--
722Failed to obtain IP address from the DHCP server.Check the 10Base-T/100Base-TX cable 
connection.
 
Confirm that the Internet Parameter and the 
DHCP server are correctly configured before 
turning On or turning Off the power.
Contact the Network Administrator.
16
725DNS Server connection timed out. DNS Server is 
down.Check the DNS Server IP Address. 
Contact the Network Administrator.
--
726Received an error response from the DNS Server.Check the POP Server Name. 
Check the SMTP Server Name.
--
728The document was sent to the Internet Fax in an 
incompatible file format (PDF). Internet Faxing 
requires TIFF-F file format.
Note:PDF file format is only used when using the 
Scan-to-Email feature.
Change the Fax Parameter No. 177 (XMT 
FILE TYPE) to TIFF.153
729Failed to authenticate (SMTP Authenticaton) when 
connecting with the SMTP Server.Check the SMTP Authentication, User Name 
and Password.
Contact the Network Administrator.
56
152
730Cannot retrieve the Journal nor program the Internet 
Parameters and the Auto Dialer remotely via email 
from a PC.Check that the Fax Parameter No. 158 (PC 
REMOTE UPDATE) is set to Va l id.152
731The dialer buffer for manual dialing was full (50 
stations) when the Relay Transmission Request was 
received.Request the originator to resend the Relay 
Transmission Request after the reserved 
communication is finished.--
Info. 
CodeMeaning Possible Action Page