Panasonic Digital Imaging Systems For Facsimile And Interner Fax Email Functions Dp 8020 Operating Instructions

							DP-8020E / 8020P
Getting To Know 
Yo u r  M a c h i n e
Facsimile 
Features Internet Fax
Features Advanced 
Facsimile Features Setting 
Your Machine Problem Solving
Operating Instructions
Model No.
English
Before operating this equipment, please carefully read this manual, and keep this documentation in a safe 
place for future reference.
(Illustration shows optional accessories that may not be installed on your machine.)
(For Facsimile and Internet Fax/Email Functions)
Printing Journals 
and ListsAdvanced Internet 
Fax Features
Appendix
Digital Imaging Systems 
						

							2
Getting To Know Your Machine
Useful Office Functions/Operating Instructions
*DP-8020P is not available for USA, and Canada.
QThe following operating instruction manuals are included on the CD for this machine, please use the correct manual 
when an operator intervention is necessary.
   
Copy• Copy up to Legal size originals.• Capable of copying text/photos/
halftone originals.
Fax/Email• Plain Paper High-speed Super G3 
compatible Fax with JBIG 
compression. The Facsimile function 
is available when optional Fax 
Communication Board (DA-FG180) is 
installed (for DP-8020P*/8020E only).
•Quick-Scan• Quick Memory Transmission• Email Function capability
Scan/File• Monochrome scanner capability  (for DP-8020P*/8020E only).• Scanning resolution up to 600 dpi
Print• Digital printer controller standard, 
printer resolution 300 or 600 dpi.
Application Software• Quick Image Navigator• Network Scanner• Utilities (Network Status Monitor, Address Book Editor, Network Configuration Editor)• Pan a fax Desktop when optional Fax Communication Board is installed.

Use the information provided on the enclosed CD whenever a Fax/Internet Fax function requires intervention. 
For example: How to send/receive a Fax/Email, or when a trouble message appears, etc.Use the information provided on the enclosed CD whenever a Copy & Network Scan function requires 
intervention. 
 
For example: How to make copies, add paper, replace the toner bottle, etc.
Use the information provided on the enclosed CD for an explanation of how to use as a Network Printer, 
Network Scanner, Edit Directory Dialing Feature, Device Settings, Network Status Monitor, and/or Document 
Management System.
Multi-Tasking Job Table
Facsimile
 (Receiving)
Memory
ReceivingPrinting Received
Memory DataStoring
DocumentMemory
TransmissionReceivingDataPrinting
Received DataStoring
DocumentTransmission
Facsimile
 (Sending) GDI/PCL/PS 
Printing Network Scanning,
Internet Fax Current
Job
2nd JobCopy
Copy
Copy
Network Scanning, Internet Fax
Storing Document
GDI/PCL/PS Printing 
Receiving Data
Printing Receive Document
Facsimile (Sending)
Storing Document
Memory Transmission
Facsimile (Receiving)
Memory Receiving
Printing Received  
Memory Data 
: Accepts and executes the 2nd Job. 
: Accepts and executes the 2nd Job (Copy) only if the Current Job is interrupted.
: Accepts the 2nd Job and executes the 2nd Job after the Current Job is completed.
: Not applicable.
: HDD (DA-HD18) and additional 16MB (minimum) Image memory are required.NOTE 
						

							3
Getting To Know 
Yo u r  M a c h i n e
Operating Instructions Outline
O Quick Operation Chart
(See pages 2-21)
O Instructions for Sending/Receiving Documents and Creative 
Features
(See pages 22-45)
O General Descriptions for Internet Fax, Sending/Receiving 
Documents via LAN and Creative Features 
(See pages 46-75)
O Advanced Facsimile Features
(See pages 76-11 3)
O Advanced Internet Facsimile Features 
(See pages 11 4-135)
O Setting/Adjusting or Customizing Your Machine
• Adjusting the Volume, etc.
• User Parameters
• One-Touch/Abbreviated Dialing Numbers
• Fax Parameters
• Access Code (See pages 136-155)
O Printing Journals, Fax Parameter, Program  
and Phone Book (One-Touch/ABBR.) List
(See pages 156-165)
O Troubleshooting
• Information Codes, etc.
(See pages 166-177)
O Specifications, Glossary, Index, etc.
(See pages 178-193)
Getting To  Know
Your Machine
Facsimile Features
Internet Fax
Features
Advanced Facsimile 
Features
Advanced Internet  
Fax Features
Setting Your 
Machine
Problem Solving
Appendix
Printing Journals
and Lists 
						

							4
Getting To Know Your Machine
Symbols/Icons
The following Symbols/Icons are used throughout this operating instructions manual. 
 
Getting to know your machine 
before starting
 
Facsimile Features
 
Internet Fax Features
 
When setting the machine 
modes
 
When printing the Journals  
and Lists 
 
Problem solving 
 
Others 
Place original(s) on the ADF/i-ADF
 
Place original on the Platen 
(Sheet)
Press any Hard Key on the Control 
Panel
Press Hard Key
Input numbers with keypad
• Telephone Number
• Email Address, etc.
Input text with a Keyboard (Option)
Go to next step
Go to next step (below)
Ensure that the indicator lamp of the 
FAX/EMAIL button is ON. If not, press 
the FAX/EMAIL mode button. 
To change the input mode to 
Telephone Number or Email Address 
when the indicator lamp of FAX/
EMAIL mode button is ON.
5 
						

							5
Getting To Know 
Yo u r  M a c h i n e
Getting To Know Your Machine
Table of Contents
Useful Office Functions/Operating Instructions .............................. 2
Operating Instructions Outline .......................................................... 3
Symbols/Icons..................................................................................... 4
Basic Operation Chart ........................................................................ 10
QBasic Operation  ............................................................................ 10
QTo Stop the Transmission .............................................................. 12
QRotated Transmission .................................................................... 12
Q2-Sided Transmission (Scan) (DP-8020E only) ............................. 12
Mode Setting ....................................................................................... 14
QChanging the Modes ...................................................................... 14
Connecting the Cables ....................................................................... 16
Safety Information .............................................................................. 17
Control Panel....................................................................................... 18
QHow To Enter Characters .............................................................. 20
Sending Documents ........................................................................... 22
QMemory Transmissions .................................................................. 22
QDirect Transmission Reservation  
(Priority Transmission Reservation) ............................................... 24
QOn-Hook Dialing ............................................................................. 26
QOff-Hook Dialing (Voice Mode Transmission) ................................ 26
QTo Stop the Transmission .............................................................. 26
QTo Cancel the Direct Transmission Reservation ............................ 26
QJob Build ........................................................................................ 28
Receiving Documents ........................................................................ 30
QAutomatic Reception ...................................................................... 30
QManual Reception .......................................................................... 30
QPrint Reduction Setting .................................................................. 30
QSubstitute Memory Reception ........................................................ 30
QDuplex (2-Sided) Receiving (DP-8020E only) ................................ 31
Timer Controlled Communications ................................................... 32
QGeneral Description ....................................................................... 32
QDeferred Transmission................................................................... 32
QDeferred Polling ............................................................................. 32
Batch Transmission............................................................................ 34
QGeneral Description ....................................................................... 34
QReal-Time Batch Transmission ...................................................... 34
Polling .................................................................................................. 36
QGeneral Description ....................................................................... 36
QPreparing to be Polled ................................................................... 36
QPoll Documents from Another Station ............................................ 38
Getting To Know Your Machine
Facsimile Features 
						

							6
Getting To Know Your Machine
Table of Contents
Program Keys (Option) ...................................................................... 40
QGeneral Description ....................................................................... 40
QSetting for Group Dialing ............................................................... 40
QSetting for Deferred Transmission ................................................. 42
QSetting for One-Touch Key ............................................................ 44
QChanging the Program Key Setting ............................................... 44
Pre-Installation Information/Features .............................................. 46
Setup (SMTP Mail Server/POP3 Client) ............................................ 48
Internet Communication Features .................................................... 52
QTransmission/Reception ................................................................ 52
QInternet Fax Delivery Notice (MDN) ............................................... 52
QDirect SMTP .................................................................................. 53
QInternet Mail Reception .................................................................. 53
Important Information ........................................................................ 54
QGeneral Description ....................................................................... 54
QDifferences Between Internet Fax and Regular Fax ...................... 54
QTransmitted Document Confirmation ............................................. 54
QYour Machine Cannot Make a Phone Call via LAN ....................... 54
QDual Port Communication .............................................................. 54
QTransmission Resolution ............................................................... 54
QInternet Mail Reception .................................................................. 55
QSending a Document to a PC via LAN........................................... 55
QInternet Relayed Transmission ...................................................... 55
Setting the Internet Parameters ........................................................ 56
QBasic Parameters .......................................................................... 56
QUser Parameters (Internet Parameters) ........................................ 56
Sending Documents .......................................................................... 58
QManual Mail Addressing ................................................................ 58
QOne-Touch/Abbreviated and Search Mail Addressing................... 60
QEntering the Mail Header ............................................................... 62
QLedger Size Document Transmission ............................................ 64
QReturned Mail ................................................................................ 66
Receiving Documents........................................................................ 68
QGeneral Description ....................................................................... 68
QInternet Fax Received on a PC...................................................... 68
QReceiving Mail from a POP Server ................................................ 70
QSetting the POP Parameters ......................................................... 70
QUnattended Email Reception from the POP Server....................... 72
QManual Email Retrieval from the POP Server ............................... 72
Program Keys (Option) ...................................................................... 74
QSetting the POP Access Key ......................................................... 74
QUsing POP Access Key ................................................................. 74
Facsimile Features
Internet Fax Features 
						

							7
Getting To Know 
Yo u r  M a c h i n e
Confidential Mailbox ........................................................................... 76
QSending a Confidential Document ................................................. 76
QPolling a Confidential Document .................................................... 78
QReceiving a Confidential Document to Your Machines  
Mailbox........................................................................................... 78
QStoring a Confidential Document ................................................... 80
QPrinting a Confidential Document ................................................. 80
QDeleting a Confidential Document ................................................. 82
Sub-Addressing .................................................................................. 84
QSending a Fax with Sub-Address................................................... 84
QSetting the Sub-Address into an Phone Book................................ 84
Fax Cover Sheet .................................................................................. 86
QUsing the Fax Cover Sheet ............................................................ 86
Password Communications ............................................................... 88
QSetting Password Transmission ..................................................... 88
QSetting Password Reception .......................................................... 88
QUsing Password Transmission ....................................................... 90
QUsing Password Reception ............................................................ 90
Receive To Memory ............................................................................ 92
QSetting RCV To Memory Password ............................................... 92
QSetting the RCV To Memory .......................................................... 92
QPrinting Documents ........................................................................ 92
PIN Code Access ................................................................................ 94
QSelecting the Access Method (Prefix or Suffix) .............................. 94
QDialing with a PIN Code ................................................................. 94
Selective Reception ............................................................................ 96
QGeneral Description ....................................................................... 96
QSetting the Selective Reception ..................................................... 96
Department Code ................................................................................ 98
QGeneral Description ....................................................................... 98
QSetting the Department Code ........................................................ 98
QChanging or Erasing the Department Code ................................... 100
QSending Document with Department Code .................................... 100
QPrinting a Department Code Journal .............................................. 102
Edit File Mode...................................................................................... 104
QGeneral Description ....................................................................... 104
QPrinting or Viewing a List ............................................................... 104
QChanging the Start Time or the Station of a File ............................ 106
QDeleting a File ................................................................................ 106
QPrinting Out a File .......................................................................... 108
QAdding Documents into a File ........................................................ 108
QRetry an Incomplete File................................................................ 110
Completion Notice .............................................................................. 112
QEnabling Completion Notice .......................................................... 112
QDisabling the Completion Notice  ................................................... 112
Advanced Facsimile Features 
						

							8
Getting To Know Your Machine
Table of Contents
Internet Communication Features .................................................... 114
QInbound Routing ............................................................................ 114
QDynamic Host Configuration Protocol (DHCP) .............................. 115
QSMTP Authentication ..................................................................... 115
QLightweight Directory Access Protocol (LDAP).............................. 115
QRelayed Transmission ................................................................... 116
Sender Selection ................................................................................ 118
QSetting the Sender Selection ......................................................... 118
QSending Documents with Sender Selection................................... 118
Inbound Routing ................................................................................ 120
QSetting the Routing Parameters..................................................... 120
QOne-Touch/ABBR Dialing for Inbound Routing ............................. 120
Fax Forward ........................................................................................ 122
QSetting Fax Forward ...................................................................... 122
Relayed Transmission ....................................................................... 124
QGeneral Description ....................................................................... 124
QRelay Network ............................................................................... 125
QSetting Up Your Machine as an Internet Relay Station ................. 127
QProgramming the End Receiving Station into your  
Auto Dialer ..................................................................................... 128
QSending via an Internet Relay........................................................ 130
QSending Document(s) from a PC to a G3 Fax Machine ................ 132
QPrintouts and Reports .................................................................... 134
Adjusting the Volume and Dialing Method (Tone or Pulse) ........... 136
QSetting the Dialing Method (Tone or Pulse) ................................... 136
QSetting the Monitor Volume ........................................................... 136
QSetting the Ringer Volume ............................................................. 136
User Parameters................................................................................. 138
QGeneral Description ....................................................................... 138
QSetting the User Parameters ......................................................... 138
One-Touch (Option)/Abbreviated Dialing Numbers ........................ 140
QEntering One-Touch (Option)/Abbreviated Dialing Numbers......... 140
QEntering One-Touch (Option)/Abbreviated Email Address ............ 140
QPrinting Out Directory Sheet (Option) ............................................ 142
QChanging or Erasing the Settings of the One-Touch/ 
Abbreviated Dialing Numbers ........................................................ 144
Fax Parameters .................................................................................. 146
QGeneral Description ....................................................................... 146
QSetting the Fax Parameters ........................................................... 146
Access Code....................................................................................... 154
QGeneral Description ....................................................................... 154
QSetting the Access Code ............................................................... 154
QOperating FAX/EMAIL with the Access Code................................ 154
Advanced Internet Fax Features
Setting Your Machine 
						

							9
Getting To Know 
Yo u r  M a c h i n e
Transaction Journal............................................................................ 156
Communication Journal (COMM. JOURNAL)................................... 158
One-Touch/Abbreviated and Directory Search List......................... 160
Program List (Option) ......................................................................... 162
Fax Parameter List .............................................................................. 164
Troubleshooting.................................................................................. 166
Information Code ................................................................................ 168
Email ABBR Programming Errors ..................................................... 172
QError Messages Sent to the Sender............................................... 172
QInternet Fax Return Receipt Error Messages ................................ 173
Verification Stamp and Flash Memory Card..................................... 174
QVerification Stamp .......................................................................... 174
QInstalling the Flash Memory Card .................................................. 176
Specifications...................................................................................... 178
FCC Notice for Users in USA ............................................................. 180
Notice to Users in Canada ................................................................. 182
Glossary............................................................................................... 184
ITU-T Image No. 1................................................................................ 191
Index..................................................................................................... 192
Printing Journals and Lists
Problem Solving
Appendix 
						

							10
Getting To Know Your Machine
Basic Operation Chart
QBasic Operation 
• Place originals face down on the 
Platen or face up on the ADF/i-ADF.
• For originals smaller than Invoice 
size, position the original within the 
Invoice area and select Invoice.
• Select original size when placing the 
document on the Platen.1
ENTER LETTER(S)
SA
]
[100]SALES 3
5551234[005]SALES 2
5551234[001]SALES
5551234
One-Touch/ABBR Dialing (see Note 3)
(One-Touch is available when a Keyboard option is installed.)
4b
4a
Manual Number Dialing (Up to 50 Stations)
Directory Search Dialing (see Note 3)
When the Telephone Number(s) or Email 
Address(es) are registered in the  
One-Touch/Abbreviated Dialing.or
or
4c
orEmail Address or 
Telephone Number +
Change to Email 
Address or 
Telephone No. 
input mode.
Enter the first letter(s) of the 
name you wish to search.
Ex: SA Email Address(es) +
INVINVLTRLGLLDR
LTR
LDRINV
LTR
LGVINV
LTR
INV
INV-R
LTR-R
LGL
LDR
ADF Tray
From 
ADF/ 
i-ADF 
(Option)
Original Guides
Adjust to the original’s width.orOriginal Guides
 +  ABBR No. 
(3-digit)
From 
Platen Face up
INV: Invoice, LTR: Letter 
LGL: Legal, LDR: Ledger
or
or
 or 
(When a Keyboard option is installed)
(Option) (Option)