Nortel Modular Ics 6.0 Installer Guide
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P0992638 03Modular ICS 6. 0 Installer Guide Trunks and target lines Trunks are external lines that provide the physical connection between a Norstar system and other systems in a private or public network. Trunks are numbered 001 to 156 in a fully expanded system. Norstar Modular ICS supports six different types of trunks: PRI trunks are used for incoming and outgoing calls over an ISDN network. PRI SL-1 lines can provide MCDN network functionality in a private network between other Norstar systems, Meridian 1 systems, or Business Communications Systems, if the appropriate software code has been installed. T1 trunks are digital trunks that can be configured to act as loop start, ground start, E&M, DID, or leased lines, depending on your requirements. —DID trunks route incoming calls from the public network directly to telephones within Norstar, without an attendant. —Loop start trunks handle incoming and outgoing calls between Norstar and the public network. —E&M trunks handle incoming and outgoing traffic between the Norstar system and the private network. BRI trunks handle incoming and outgoing calls between Norstar and an ISDN network. Target lines are virtual communication paths between trunks and telephones on the Norstar system. They are incoming lines only, and cannot be selected for outgoing calls. With 192 target lines in a fully expanded system, you can concentrate auto answer calls on fewer trunks. This type of concentration is an advantage of target lines. Norstar mapping allows you to direct each target line to
72 / Trunks and target lines Modular ICS 6.0 Installer GuideP0992638 03 one or more telephones. Target lines are numbered 157 to 348 in a fully expanded system, and 157 to 284 in all others. Telephones can be configured to have an appearance of any type of trunk and line, including target lines, but excluding PRI trunks. If assigned, they are used for monitoring call usage. Trunk operating modes (T1) T1 trunks have four operating modes: ground start (T1 only) loopstart (analog and T1) E&M (analog and T1) DID (analog and T1) Ground start trunks (T1 only) Ground start trunks offer the same features as loop start trunks, but are used when the local service provider does not support disconnect supervision for the digital loop start trunks. Ground start trunks work with T1 only. By configuring lines as ground start, the system will be able to recognize when a call is released at the far end. Tips - You cannot change the trunk mode for a ground start trunk on a DTI. It always has disconnect supervision. A DTI can provide a maximum of 24 ground start trunks. Analog ground start trunks are not supported.
Trunks and target lines / 73 P0992638 03Modular ICS 6. 0 Installer Guide DID trunks DID trunks give you direct inward dialing (DID) from the public network. A typical application of these trunks is to map incoming digits onto target line appearances within the Norstar system. DID trunks can operate only as auto-answer trunks. Ta r g e t l i n e s 204 205 206 207 208 209Central office (CO) Norstar DID trunk 593-1234 593-1235 593-1236 593-1237 593-1238 593-1239
74 / Trunks and target lines Modular ICS 6.0 Installer GuideP0992638 03 When a call comes in on a DID trunk, the Norstar system interprets the incoming digits in one of the following ways. If the digits map onto a target line, the call is routed to all telephones with an appearance of that target line. If the digits map onto the DISA DN, the caller hears stuttered dial tone. They must enter a six-digit Class of Service (COS) password from a DTMF telephone to hear system dial tone. They can then enter a: —target line number —line pool access code —remote feature code If the digits map onto the Auto DN, the caller hears system dial tone. They can then enter: —a target line number —the DISA DN, which will prompt for a Class of Service password —a line pool access code —a destination code —a remote feature code from a DTMF telephone Tips - Each DID Trunk Cartridge can provide four DID trunks. Each DID Trunk Cartridge also has four DTMF receivers dedicated to those trunks. A DTI can provide up to 24 DID trunks. You cannot configure a DID trunk as the prime line for a Norstar telephone or a Business Series Terminal. The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions and remote package assigned to the Class of Service password.
Trunks and target lines / 75 P0992638 03Modular ICS 6. 0 Installer Guide Analog loop start trunks Loop start trunks give you incoming and outgoing access to the public network. Loop start trunks can be configured as manual-answer or auto-answer. The answer mode determines how the system handles incoming calls. When a call comes in on a manual-answer loop start trunk, it alerts at all telephones with that line appearance. When a call comes in on an auto-answer loop start trunk that is configured to answer with direct inward system access (DISA), the caller hears a stuttered dial tone. They must enter a six-digit Class of Service (COS) password from a DTMF telephone to access system dial tone. Once the caller has system dial tone, they can then enter: a target line number a line pool access code a remote feature code. By default, auto answer loop start trunks are configured to answer with DISA, and are used to provide controlled access to Norstar system resources. When a call comes in on an auto-answer loop start trunk that is not configured to answer with DISA, the caller hears system dial tone. They can then enter: a target line number the DISA DN, which will prompt for a Class of Service password a line pool access code a remote feature code from a DTMF telephone
76 / Trunks and target lines Modular ICS 6.0 Installer GuideP0992638 03 To place an outgoing call, a loop start line can be selected by: pressing a line button on the telephone dialing a line pool access code pressing a memory button that has been programmed with a line pool access code Configuration tips Loop start signaling is supported by Loop Start Trunk Cartridges, Call Information (CI) Trunk Cartridges and Digital Trunk Interfaces (DTI). Each Loop Start Trunk Cartridge or CI Trunk Cartridge can provide four loop start trunks. A DTI can provide up to 24 loop start trunks. If you wish to configure your loop start trunks as auto-answer, the trunks must have disconnect supervision. For Loop Start or CI Trunk Cartridges installed in a Trunk Module, you will also need one E&M/DISA Trunk Cartridge for every two loop start trunks that you configure as auto-answer. The E&M/DISA Trunk Cartridge provides two DTMF receivers to receive the incoming digits from the central office. An auto-answer loop start trunk can give you the same kind of direct inward dialing function as a DID trunk. If your system includes both loop start trunks and DID trunks, you would typically use loop sta rt trunks for outgoing calls and DID trunks for incoming calls. You may configure a loop start trunk as the prime line for a Norstar telephone or a Business Series Terminal. The capabilities available to a remote caller are determined by the remote filters and remote package assigned to a line, or by the set restrictions, line restrictions, and remote package assigned to the Class of Service password.
Trunks and target lines / 77 P0992638 03Modular ICS 6. 0 Installer Guide Two loopstart trunk cartridges are compatible with Modular ICS 6.0. The NT5B40GA-93 can be installed in trunk module (TM) slots only. The NT7B75GA-93 can be installed in either core slots three or four, or TM slots one, two or three. Analog E&M trunks An Analog E&M trunk gives you incoming and outgoing access to other systems in a private network. E&M trunks can be configured as manual-answer or auto-answer. The answer mode determines how the system handles incoming calls. Key system E&M intelligent networkPA B X PBX PBX E&M Key system Norstar Norstar E&M Private network E&M/DISA Tru n k Cartridges
78 / Trunks and target lines Modular ICS 6.0 Installer GuideP0992638 03 By default, auto-answer E&M trunks are answered by the system with direct inward system access (DISA), and are used to provide controlled access to Norstar system resources. When a call comes in on a manual-answer E&M trunk, it alerts at all telephones with that line appearance. When a call comes in on an auto-answer E&M trunk that is configured to answer with DISA, the caller hears stuttered dial tone. They must enter a six-digit COS password from a DTMF telephone to hear system dial tone. They can then enter a: target line number line pool access code remote feature code When a call comes in on an auto-answer E&M trunk that is not configured to answer with DISA, the caller hears system dial tone. At that point they can then enter one of the following: a target line number the DISA DN, which will prompt for a COS password a line pool access code a remote feature code from a DTMF telephone To place an outgoing call, an E&M trunk can be selected by one of the following: pressing a line button on the telephone dialing a line pool access code pressing a memory button that has been programmed with a line pool access code.
Trunks and target lines / 79 P0992638 03Modular ICS 6. 0 Installer Guide BRI trunks BRI trunks give you incoming and outgoing access to an ISDN network. Like loop start trunks, they can be configured as manual-answer or auto-answer. See Ans mode on page 341. BRI trunks provide a fast, accurate, and reliable means of sending and receiving data, images, text, and voice information. Using BRI lines allows for faster transmission speeds and the addition of a variety of powerful business applications, including remote LAN access, video conferencing, file transfer and Internet access. For more information see Welcome to ISDN on page 37. Note Profile 2: European BRI trunks can be either EURO or SL-1. PRI trunks PRI trunks are used for incoming and outgoing calls over an ISDN network. PRI trunks are automatically set to auto- answer. Incoming calls are routed to system telephones through assigned target lines. Outgoing calls are made using the intercom key, which connects to a line pool, or by entering a destination code, which defines a route for the call. PRI Sl-1 lines also can provide MCDN network functionality over a private network between other Norstar systems, Meridian 1 systems, or Business Communications Systems, if the appropriate keycode has been installed. Private networking is described in Networking with Norstar on page 91.
80 / Trunks and target lines Modular ICS 6.0 Installer GuideP0992638 03 Target lines A target line is a specific communication path that is reached by means of digits received from an incoming trunk. Target lines are used to answer incoming calls but cannot be used to make outgoing calls. You can program auto-answer trunks to map to target lines to provide for attendant bypass, which allows the call to go directly to a department or individual, and line concentration, where one trunk can map onto several target lines. No target lines are assigned to sets, except if the DID template has been applied to the system. Target lines are referred to by line numbers 157-348 or 157-284, in the same way as physical lines. Privacy issue You can set a target line to Private (default is Public), however, such features as Call Pickup can still answer these lines at remote telephones.