Nortel Modular Ics 6.0 Installer Guide

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P0992638 03Modular ICS 6. 0 Installer Guide
DISA DNInstaller password required
For calls answered with DISA, the system presents a stuttered 
dial tone to prompt a caller to enter a valid password. The 
Class of Service (COS) that applies to the call is determined by 
this COS password. 
Once a remote user is on the Norstar system, the DISA DN can 
be used to change the existing Class of Service. This gives you 
greater flexibility when you create access privileges. For 
example, you may want to have a shared DN for remote access 
and separate COS passwords with different dialing out 
privileges for individuals.
Use CHANGE
 and the dialpad to enter the digits to be received 
from the auto-answer trunk. 
Press CLR
 to set the DISA DN to None.
PrivAccCode
Installer password required
If you have created a Private or Tandem network, you need to 
provide a specific code to access the network links.
1. Press Change
 and use the keypad to enter a code. 
2. Press OK
 to save the code.
This code must not conflict with any other access code or call 
code within the system.
Assign this code as the destination code for the private line or 
line pool that connects to the next node in the network.
Tips - The length of the DISA DN is the same as the 
Recd # length specified in
 System prgming. The DISA 
DN is cleared if the Received number length is changed.
The DISA DN cannot be the same as a line pool access code 
or a destination code. 
						

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Carrier CodesInstaller password required
If you are routing calls with different carriers as you change 
schedules, you need to be able to define the access codes for 
each carrier you use.
A multi-digit Carrier Access Code (CAC) contains an Equal 
Access Identifier Code (EAIC) followed by a 
Carrier Identification Code (CIC). The CIC identifies the 
carrier to be used to handle the call. The Carrier Access Code 
table stores the CAC digit pattern that you define for your 
region. 
In most cases it is not necessary to change the default values. 
The capability is there to modify overall patterns, if required.
you can define up to five entries
two entries will be pre-defined in North America, but you 
can remove these defaults
each entry consists of an EAIC prefix (one to six digits) 
and a CIC length (one digit, 1 - 9)
each entry is identified by the prefix digits themselves
This code becomes part of the External Number field in Route 
programming that will be used to access the carrier. Refer to 
Adding a long distance carrier access code on page 375.
1. From the Access code menu, press ‘ until you 
reach Carrier Codes.
2. Press ≠. Prfx:10 appears.
3.Add
 or Remove prefixes, as you require.
4. Press ≠. ID length:3 appears.
5.Change
 the length of the prefix, as you require.
This code must not conflict with any other access code or call 
code within the system. 
						

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Remote access
Remote access packages allow you to control the remote use 
of Norstar line pools. Create a remote access package by 
defining which of your system line pools will be able 
accessible. You then assign the package to individual lines 
(using Rem line access), and to a particular Class of Service 
password (Remote pkg in COS passwords).
Rem access pkgs
Use ≠ and the dialpad to select the remote access 
package you want to program. 
LinePool access
Press CHANGE
 to select the line pool access setting for each 
pool: N (No) or Y (Yes). 
Remote page
Press CHANGE
 to select the remote paging setting for each pool: 
N (No) or Y (Yes). 
Rem line access
Enter the number of the line which will be accessible by 
remote users. 
L001 Rem pkg
Press CHANGE
 and enter the number of the remote access 
package remote users accessing the line will be able to use. 
						

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Remote access packages defaults
ParameterSquarePBXHybridCentrexDID
Package 00 Prohibits remote access to line pools, Page, remote 
monitoring and administration. Cannot be changed.
Package 01
Line pool access
Y for Pool A
N for Pools B to O and PRI-A and PRI-B
Packages 02 - 15
Line pool access
N for Pools A to O and PRI-A and PRI-B
Tips - You can use COPY and the dialpad to copy settings 
from one remote package to another.
The line pool access display shows an alphabetic line pool 
identifier, followed by a numeric line pool access code in 
brackets, for example,
 PoolA (9):N. If no access code has 
been identified, there is nothing between the brackets.
For example 
PoolA ( ):N. 
The line pool access code can be programmed under 
Terminals&Sets.
Remote package 00 is the default setting and cannot be 
changed.
You can define up to 15 remote access packages (01 to 15). 
						

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Changing Companion DN typeInstaller password required
This Companion setting is applicable for MICS-XC 6.0 
systems.
On startup, the DN default ranges are:
desk sets: 221-605
portable sets (Companion): 637-666
ISDN devices: 667-696 
BRI S-loops may have more than one DN associated to 
each loop.
Note that the DN range 637 to 696 can be used by either 
portable telephones or ISDN S-loops. 
You can assign all 60 of the DNs to portable telephones 
and none to S-loops. 
You can assign up to 30 DNs to S-loops, leaving 30 for 
portable telephones. 
Within these two limits you can choose a combination of 
ISDN and portable telephone DNs. 
If you try to assign more than 30 ISDN DNs, Max 30 ISDN DNs 
will appear.
Before you change a registered portable telephone DN to an 
ISDN DN, you must first deregister the number. Refer to 
Modular ICS Companion Installer Guide. 
Tips - When you change an S-loop DN to a portable 
telephone DN, service could be disrupted on one of the S-
loops. If you want to change the DN type while people are 
using the Norstar system, use the Page feature (
²ßâ), 
to announce that calls may be disconnected. 
						

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1. Press CHANGE to select the DN type setting: ISDN or 
Portable.
2. Press STATE
 to show whether the number is: Assigned, 
Registered, Available, Pending, or I n  u s e  b y  s y s t e m 
(currently being used by an ISDN device).
If an ISDN DN is being changed, the display may show
Disrupt service? Press No
 to leave the value as ISDN, or 
Yes
 to remove the ISDN DN from use by the system.
Note:  If you change an ISDN DN that has a device already 
assigned, the device will fail. To fix this issue: return 
the DN to ISDN and unplug and replug the device.
For this reason, changing DNs should only be done 
when the system is not busy.
Rec’d # lengthInstaller password required
The Received number length setting allows you to change the 
number of digits received on auto-answer trunks. These digits 
are used to identify target lines, Auto DNs, and DISA DNs. 
Press CHANGE
 to select the setting: 1, 2, 3, 4, 5, 6, or 7. Then, 
press ‘ to make the change. 
Tips - The target line number (for example, line 052) and 
the Received number for the target line (for example,
 
Rec'd #: 123 for line 052) are two different numbers.
Tips - The Received number length may be the same as the 
system DN length. However, network or central office 
constraints may require you to set it to some other value.
Changing the Received number length causes all programmed 
received digits to be cleared. 
						

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DN lengthInstaller password required
This feature allows you to change the number of digits for all 
DNs. The maximum length is seven. The default, and 
minimum length, is 3.
1. Press CHANGE
 to select the setting: 3, 4, 5, 6, or 7. 
2. Press  ‘ to save the new DN length. 
The display shows Drop data calls?.
3. Press YES
 to save the new DN length. 
NO
 restores the original value.
Tips - A DN length change, if required, should be the first 
programming change on a newly-installed Norstar system. 
Each increase in length places the digit 2 in front of any 
existing DN. For example, if DN 234 was increased to a 
length of 4, the new DN would be 2234.
If the DN length is changed so that a conflict is created with 
the Park prefix, external line access code, direct-dial digit, or 
any line pool access code, the setting for the prefix or code is 
changed to None, and the corresponding feature is disabled. 
						

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Nat’nl length (profile 2, only)Installer password required
This feature allows you to change the number of digits that the 
system will expect to see for a national telephone number.
1. Press CHANGE
 to select the setting: (default is 10). 
2. Press YES
 to save the new DN length. 
Make/Break (profile 2, only)Installer password required
This feature allows you to change the ratio of your system.
1. Press CHANGE
 to select the setting to either 40/60 or 30/70.
Do not change DN length immediately after a 
system startup.
You must wait for at least two minutes after a 
system startup before you change the DN length.
Data devices which use the B2 channel drop calls 
when the DN length is changed. Norstar 
telephones and Business Series Terminals 
T7100, T7208, and T7316 retain their calls 
because they only use the B1 channel.
The DN length change is completed within two 
minutes, depending on the size of the installed 
Norstar system. System response may briefly 
slow down during this time. You cannot re-enter 
programming during this time. If you enter the 
programming access code, the message
 
In use: SYSTEM appears on the display. 
						

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BusName
Norstar will display the name of the calling party when it is 
provided both Private or Public ISDN PRI and BRI interfaces. 
The displayed name may include information such as the 
Receiving Calling Name, Receiving Redirected Name, and/or 
Receiving Connected Name. The outgoing name is the 
business name concatenated with the set name. 
Network name display supported by protocol
Receiving and Sending Calling Party Name
Network name display allows the name of an incoming PRI/
BRI call to be displayed on the Norstar set receiving the call. 
Calling Party Name with status of PRIVATE may be 
displayed on the Called Party set as Private name. 
If the incoming Calling Name is defined by the CO as a 
private name, then Private name appears on the 
answering set. 
Tip - The outgoing name is not supported on BRI. 
Refer to Feature assignment (CLID alignment) on page 330.
Network Name Display is an optional feature that is available 
based on the interface to which you are subscribed.
Interface
FeatureNI PRIDMS
Custom PRINI BRISL-1
Receiving Calling NameSupportedSupportedSupportedSupported
Receiving Redirected NameSupportedSupportedSupported
Receiving Connected NameSupportedSupported
Sending Calling Party NameSupportedSupportedSupported
Sending Connected NameSupportedSupported 
						

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If the Calling Party Name is unavailable it may be 
displayed on the Called Party set as Unknown name.
The system supports sending the calling party name, which 
is the Business Name and Set Name concatenated together, 
on calls originated by the Norstar system.
For information on programming your Feature assignment, 
see Feature assignment (CLID alignment) on page 330.
The Set Name will only be sent if the OLI for the Set is 
configured. See OLI # on page 315.
Receiving and Sending Connected Name
Outgoing calls record the Connected Name on outgoing calls. 
The Connected Name is stored and displayed on the Norstar 
set. In order for this to work you need to set the Called ID to 
Yes. See Called ID on page 332.
The system also supports sending the Connected Name, which 
is the Business and Set Name concatenated together, with 
incoming calls. 
If the call is answered by a hunt group, the hunt group name is 
used instead of the set name.
The Connected Name is a transient display that appears for 
about three seconds.
Network Name Display interactions
Calling and Connected Name information (if available) is 
passed between trunks with Selective Line Redirection (SLR). 
Only Calling Name information is passed between trunks in 
cases where Direct System Inward Access (DISA) has resulted 
in tandeming of trunks.