Nortel Modular Ics 6.0 Installer Guide
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System prgrming / 401 P0992638 03Modular ICS 6. 0 Installer Guide Remind delay Held Line Reminder delay allows you to choose the number of seconds before the Held Line Reminder feature begins at a telephone that has an external call on hold. Press CHANGE to select the setting: 30, 60, 90, 120, 150, or 180 seconds. Directd pickup Directd pickup allows you to answer any calls by specifying the internal number of the ringing telephone. Press CHANGE to select the setting: Y (Yes) or N (No). Page tone You can choose whether a tone sounds before a page begins. Press CHANGE to select the setting: Y (Yes) or N (No). Tips - The Held Line Reminder delay can be programmed only if Held Line Reminder is activated. Tips - Directed pickup is not to be confused with the Call Pickup Group feature in programming, which allows you to answer a call at any telephone within a specific group without specifying the internal number of the ringing telephone. Like Call Pickup Group, Directed pickup is useful when not all the telephones have been assigned the same lines, but you still want to allow your co-workers to answer a call on any external line from their telephones.
402 / System prgrming Modular ICS 6.0 Installer GuideP0992638 03 Page Timeout The paging feature is automatically disconnected after a set length of time. Press CHANGE to select the maximum number of seconds needed for a page: 15, 30, 60, 120, 180, 300, 600, 2700. Daylight time When this feature is turned on, your system will automatically switch between standard time and daylight savings time. Press CHANGE , to select the setting: Y (Yes) or N (No). AutoTime&Date You can program the Automatic Time&Date feature to enable the Norstar system to automatically update the time and date after a power failure. Whenever the clock is out of sync by more than two minutes as a result of a power failure or a loss of power, the first incoming call updates the clock automatically after two rings. Note: CLASS trunks are required for this feature to work. Consult your customer service representative to determine if you have CLASS trunks. Tips - The hour falls back one hour on the last Sunday of October at 2:00 am. It advances one hour on the first Sunday of April at 2:00 am. This function should only be programmed by your installer. In regions where daylight savings time does not apply, make sure this setting is changed to N (No).
System prgrming / 403 P0992638 03Modular ICS 6. 0 Installer Guide This feature also allows the automatic changing between North American daylight savings and standard time . The Automatic Time and Date feature automatically overrides any manually-programmed changes to the time and date. Note: The year is not included with the time and date information and must be programmed manually if the current year differs from the network time. Press CHANGE to choose Y or N. Setting SWCA controls You can assign up to 16 System Wide Call Appearance (SWCA) keys to each telephone in a group. This is performed using the Key progrming heading under Terminals&Sets/User Preferences headings. SWCA controls are controlled by feature codes ²¥ÞÛâto ²¥ÞÜÞ. The user can also program this feature using these feature codes. Refer to the Modular Plus System Administration Guide for a instructions about programming features onto memory keys. On the system, under Feature Settings, SWCA Cntl you define how incoming calls get associated to SWCA keys and how Hold will handle the calls. The Auto Associate setting determines if answered calls will automatically be assigned to SWCA keys (Auto Associate = Y). If you want the user to press the Hold button or a free SWCA key before the call transfers to a SWCA key, set Auto Associate to N. Calls remain assigned to SWCA keys for the duration of the call.
404 / System prgrming Modular ICS 6.0 Installer GuideP0992638 03 The Invoke by Hold setting determines if a SWCA call put on Hold can be picked up from other extensions in the group. If you want the call to be available to be picked up by other members of the groups when you put a call on Hold, set Invoke by Hold: to Y. A flashing indicator appears beside the SWCA key when the call assigned to that key is put on Hold. If you want calls to remain on Hold only at the telephone where the call is received, set Invoke by Hold: to N. Even if you set this field to N, users can still put selected calls on SWCA hold, by pressing a free SWCA key to put the call on Hold. Refer to the System Coordinator Guide sections for information about assigning key programming and for instructions about using the keys. 1. Under Featr settings, press ≠. The display shows Backgrnd music:. 2. Press ‘ until the display shows SWCA Cntrl:. 3. Press ≠. The display shows Auto Associate: N. 4. Press CHANGE to choose the Y or N option. 5. Press ‘. The display shows Invoke by Hold: N. 6. Press CHANGE to choose the Y or N option. 7. Press ¨ to exit or ‘ to continue programming. Tips - Since SWCA keys use the park feature, ensure that you have park turned on for your system by specifying a Park prefix (Access codes), and a park timeout setting (System programming, Featr settings).
System prgrming / 405 P0992638 03Modular ICS 6. 0 Installer Guide Call log space Call log space programming customizes how log space is allocated to telephones in the system. Reset all logs allows you to reallocate the Call log space equally to all telephones in your system. 1. Press YES and use the dialpad to enter the space allocation for the Call log at each telephone. You must use a three-digit number (for example, 020 to give each set 20 spaces). 2. Press YES to accept the settings and end programming. The system automatically reallocates Log space. Press NO to keep existing settings. Tips - Use this heading only if you want to allocate an equal amount of log space to all the telephones in your system. If you want to assign specific amounts of log space to individual telephones, see the information under Terminals&Sets in the Modular ICS 6.0 System Coordinator Guide. Reallocating Call log space may destroy Call log data at telephones that lose space. There are 600 Call log spaces available in the system. There are no spaces allocated by default. Changing the space allocation using Log Defaults defines the log space available to all telephones in the system. Any remaining unassigned log space is available in a log pool, and can be reallocated under Terminals&Sets in Telco features .
406 / System prgrming Modular ICS 6.0 Installer GuideP0992638 03 Host delayInstaller password required Host delay allows you to assign the delay between the moment an outgoing line is selected to make an external call, for example, by lifting the receiver off the telephone, and the moment that Norstar sends dialed digits or codes on the line. Press CHANGE to select the setting: 200, 400, 600, 800, 1000, 1200, 1400, 1600, 1800, or 2000 milliseconds. Link time Installer password required Link time allows you to specify the duration of a signal required to access a feature through a remote system. Press CHANGE to select the setting: 100, 200, 300, 400, 500, 600, 700, 800, 900, or 1000 milliseconds. For example, to program external dialing through a Centrex system, which requires a Link time of 400 ms, specify a Link time of 400. AlarmSet Alarm set allows you to assign a telephone on which alarm messages appear when a problem has been detected in the system. Tips - Host delay is provided to ensure that a dial tone is present before the dialing sequence is sent. Minimizing this delay provides faster access to the requested features. Tips - The Link time required depends on the requirements of the host switching system that must be accessed. Link is another name for Recall or Flash.
System prgrming / 407 P0992638 03Modular ICS 6. 0 Installer Guide 1. Use CHANGE and the dialpad to enter the internal number of the Alarm telephone. 2. Press ‘ to set the Alarm telephone to None. The default setting is 221. Set relocation Set relocation allows you to move any telephone to a new location within the Norstar system without losing the directory number, autodial settings, personal speed dial codes, and any programming for that telephone. Press CHANGE to select the setting: N (No) and Y (Yes). Msg reply enh The Message reply enhancement feature allows for the message waiting indicator on analog telephones connected to an Analog Station Module (ASM) to be deactivated automatically if the reply call from the analog telephone to the designated direct-dial telephone is answered, no matter where the call is answered from by the user. This feature also functions if the user invokes the Call Pickup feature to answer the reply call from the analog set. It does not however, work with the Retrieve Parked Call feature. Tips - It is advisable to activate Set relocation after the telephone installation and programming is complete. This provides you with more flexibility in testing equipment. If this feature is deactivated while a telephone is moved, the internal number and programming data for that telephone remain with the physical port on the ICS, and the telephone does not receive the original programming when it is reconnected elsewhere.
408 / System prgrming Modular ICS 6.0 Installer GuideP0992638 03 Press CHANGE to select the setting: Y (Yes) and N (No). Answer key Up to eight answer keys can be assigned per set. The Answer key setting in Feature settings allows you to determine what types of calls will alert at the telephone. Answer key changes do not apply to portables. Press CHANGE to select the settings: Basic, Enhanced, and Extended. On the Basic setting answer keys do not ring for: Prime set call capture call forwarded calls other answer key calls priority calls voice calls ringing service callbacks On the Enhanced setting is the same as the Basic setting except: answer keys will ring for overflow call routed calls (special case of Prime set call capture) answer keys will not ring for line transferred calls Tips - Direct-dial telephones are the only telephones that can send messages (using ²Ú) to analog telephones connected to an Analog Station Module (ASM). The direct- dial telephone must be the designated direct-dial set for the analog telephone receiving a message.
System prgrming / 409 P0992638 03Modular ICS 6. 0 Installer Guide On Extended all call types will ring except priority calls and voice calls. Phantom DNs A Phantom DN is the term used to describe a situation where a line is programmed to appear and ring on a set that does not physically exist. It allows you to create an Answer Key for the set that does not exist on an existing set. You would use a phantom DN in the case where you have taken a line out of service, such as a customer-response line, but you still get calls to that number. To handle the calls, create an answer key using the phantom DN on the set where you want these calls to be taken. Clid match This setting determines the minimum number of digits that an external call must match to an existing system speed dial number in order for the system to offer a name display for the CLID prompt if the system speed dial number is set up to display the caller name. Refer to the Module Plus System Administrator Guide for information about setting up System Speed Dials. 1. Under Featr settings, press ≠. The display shows Backgrnd music:. 2. Press ≠. The display shows Backgrnd music: N. 3. Press ‘ until the display shows CLID match: 8. 4. Press CHANGE to select the a number from 3 to 8, or select None, if you do not require any number matching. 5. Press ¨ to exit or ‘ to continue programming.
410 / System prgrming Modular ICS 6.0 Installer GuideP0992638 03 Direct-dial Direct-dial allows you to dial a single system-wide digit that can be used to call a specific telephone, called a Direct-dial telephone. The most common example of a Direct-dial telephone would be telephone for an operator, a receptionist, or an attendant. D-Dial1 For the direct-dial telephone, indicate whether it is an internal or external number. A total of five Direct-dial telephones can be programmed on the system. Use ≠ and CHANGE to select the setting: Intrnl, Extrnl, or None. Intrnl/Extrnl# Enter the internal or external number that the system will automatically dial when someone enters the direct-dial digit. Use ≠, CHANGE , and the dialpad to enter the telephone number. The default number for the direct-dial telephone is 221, on the default three-digit DN system. Line selection If you assign an external number as a direct-dial telephone, you must indicate which line to use for the call. Use ‘, CHANGE , and the dialpad to select the line for the external number.