Nortel Modular Ics 6.0 Installer Guide
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Welcome to ISDN / 41 P0992638 03Modular ICS 6. 0 Installer Guide Services and features for ISDN PRI and BRI As part of an ISDN digital network, your Modular ICS supports enhanced capabilities and features, including : faster call setup and tear down high quality voice transmission dial-up Internet and local area network (LAN) access video transmission network name display name and number blocking (PRI, BRI and analog) access to public protocols (only NI-1 for BRI) PRI services and features call by call service selection dialing plan Emergency 911 dialing, internal extension number transmission Advanced Private Networking to Meridian 1 using SL-1 protocol, providing –access to central Voice Mail and Automated Attendant equipment connected to the Meridian system –trunk route optimization (TRO) –Message Waiting Indication (MWI) from the Voice Mail application –Network Call Redirection Information (NCRI), which is built on the existing Call Forward and Call Transfer features tandem networking between Norstar systems
42 / Welcome to ISDN Modular ICS 6.0 Installer GuideP0992638 03 BRI services and features data transmission at speeds up to 128 kbps per loop, depending on the bandwidth supported by your service provider shared digital lines for voice and data ISDN terminal equipment Norstar Basic Rate Interface (BRI) cards also support D-channel packet service between a network and terminal connection. This allows you to add applications such as point- of-sale terminals without additional network connections. Any analog or digital network connections can be shared by all Norstar telephones, peripherals and applications, and ISDN terminal equipment (TE). Modular ICS supports the following ISDN services and features offered by ISDN service providers: D-channel packet service (BRI only) to support devices such as transaction terminals. Transaction terminals are used to swipe credit or debit cards and transmit the information to a financial institution in data packets. calling number identification, which appears on both Norstar sets and ISDN terminal equipment with the capability to show the information Multi-Line Hunt or DN Hunting which switches a call to another ISDN line if the line usually used by the Network DN is busy. (BRI only) subaddressing of terminal equipment (TE) on the same BRI loop. However, terminal equipment which supports sub-addressing is not commonly available in North America.(BRI only)
Welcome to ISDN / 43 P0992638 03Modular ICS 6. 0 Installer Guide Transmission of B-channel packet data is not supported by Modular ICS. Contact your ISDN service provider for more information about these services and features. Packages for ISDN service in North America are described on page 56. The terminal equipment (TE) connected to the Norstar system can use some feature codes supported by the ISDN service provider. Refer to ISDN services and features in the Modular ICS 6.0 System Coordinator Guide for more information. Feature descriptions The following section provides brief descriptions about the ISDN features, and links for more programming information. Network name display This feature allows ISDN to deliver the Name information of the users to those who are involved in a call that is on a public or private network. For information on system programming of this feature see, BusName on page 429. Systems with Advanced Private Networking connections (MCDN SL-1) to a Meridian system also retain information about sets that have forwarded or transferred a call, as well as the originating caller information.This feature is called Network Call Redirection Information (NCRI). This information is available to all parties involved in the call. Calls can only be redirected a defined number of times within the network. This is currently hardcoded to five times. Once this limit is reached, call redirection will be disallowed regardless of the type of outgoing line being presented for redirection.
44 / Welcome to ISDN Modular ICS 6.0 Installer GuideP0992638 03 Instead, the call will be handled in one of these ways: If Call Forward on Busy is programmed, the call will ring if a free key is available. Otherwise, it goes to the Prime set. DND Busy programming is ignored. If Call Forward All Calls is programmed, the call will go to the Prime set. If Call Forward No Answer is programmed, the call will continue to ring at the destination. Note: If a terminal rejects a call, the call goes to the Prime set, if a Prime set is configured for the target line. If the target line is configured to send a busy tone, the call gets released with the reason as User Busy. Message Waiting Indicator (MWI) Systems with Advanced Private Networking connections to a Meridian system Voice Mail system provide message-waiting indicators at telephones connected to those lines. Telephones with displays display a message. Non-display terminals may have a lamp that lights when a message is waiting. The setting for this feature is defined from the Meridian system. Name and number blocking This feature suppresses the outgoing name and/or number on a call by call basis. For information on system programming of this feature see, Outgoing Name and Number Blocking on page 432. External call forwarding The system now allows you to forward calls to an external number. This feature is activated using ² Ýfrom the telephone.
Welcome to ISDN / 45 P0992638 03Modular ICS 6. 0 Installer Guide MCDN trunk features Systems with MCDN Private Networking connections can provide these trunk routing features: Trunk Route Optimization (TRO) finds the most direct route through the network to send a call between nodes. This function occurs during the initial alerting phase of a call. ISDN Call Connection Limitation: The ICCL feature piggybacks on the call initiation request and acts as a check at transit PBX points to prevent misconfigured routes or calls with errors from blocking channels. Trunk Anti-tromboning (TAT) is a call-reroute feature that works to find better routes during a transfer of an active call. This feature acts to prevent unnecessary tandeming and tromboning of trunks. This action occurs after the speech path has been established. Call by Call service selection for PRI Call by Call service selection allows a user to access services or private facilities over a PRI line without the use of dedicated facilities. Various types of services such as FX, Tie, and OUTWATS are available, depending on the Protocol that is selected. Private network settings are used for tandem networking and Advanced Private Networking. Outgoing calls are routed through a dedicated PRI Pool and the calls can be routed based on various schedules. For information about system programming of this feature, see Programming Call by Call service selection on page 436.
46 / Welcome to ISDN Modular ICS 6.0 Installer GuideP0992638 03 For services information about dialing plans and PRI, see Networking with Norstar on page 91 and Dialing Plan on page 412. Refer to the hardware section for Call-by-call routing on page 458. Emergency 911 dialing Modular ICS 6.0 with the ISDN PRI feature is capable of transmitting the telephone number and internal extension number of a calling station dialing 911 to the Public Switched Telephone Network. State and local requirements for support of Emergency 911 dialing service by Customer Premises Equipment vary. Consult your local telecommunications service provider regarding compliance with applicable laws and regulations. For most installations, the following configuration rules should be followed, unless local regulations require other settings. All PSTN connections must be over PRI. In order for all sets to be reachable from the Public Safety Answering Point (PSAP), the system must be configured for DID access to all sets. In order to reduce confusion, the dial digits for each telephone should be configured to correspond to the extension number (DN). The OLI digits for each telephone should be identical to the DID dialed digits for the telephone. The System Coordinator is responsible for maintaining a site map or location directory that allows emergency personnel to rapidly locate a telephone given its DID number. This list should be kept up to date and readily available, and can be included in the Programming Record
Welcome to ISDN / 47 P0992638 03Modular ICS 6. 0 Installer Guide The routing table should route 911 to a public line or line pool. If attendant notification is required, the routing table must be set up for all 911 calls to use a dedicated line which has an appearance on the attendant console. Note: The actual digit string 911 is not hard-coded into the system. More than one emergency number can be supported MCID (Profile 2) The MCID feature allows you to use ²¡áà to have call information recorded on the central office database for an incoming call on a specific line (EUROISDN lines, only). The user must invoke the feature code during the active call or within 30 seconds (time varies on different networks) after the caller hangs up. The user must remain on the line to enter the code. Network Call Diversion (Profile 2) This feature is a network function of ETSI E1 lines that allows forwarding and redirection of calls outside the Norstar network when using an ETSI ISDN line. Functionality is similar to that of External Call Forward (ECF). NCD redirects calls using the same line on which they arrive. Call forward is efficient since there is no need for additional outside lines. DTI card configured as a PRI card The DTI card on your Norstar system can be configured to support PRI. For information on configuring a DTI card as a PRI type card, see Provisioning the DTI card for PRI on page 456.
48 / Welcome to ISDN Modular ICS 6.0 Installer GuideP0992638 03 ISDN hardware To support connections to an ISDN network and ISDN terminal equipment, your Modular ICS must be equipped with one or more BRI Cards (BRI-U or BRI-ST) , a DTI card configured for PRI, and a Combination Fiber 6-port Services Cartridge or a Services Cartridge. DTI Card configured as PRI A DTI card configured as PRI provides one T loop. Refer to T reference points on page 51 for more information. In most PRI network configurations, you need one DTI card configured as PRI in your ICS to act as the primary clock reference. The only time when you may not have PRI designated as the primary clock reference is in a network where your Norstar system is connected back-to-back with another switch using a PRI link, such as is the case with the Advanced Private Networking configuration. However, if the other switch is loop-timed to your Norstar system, your DTI card, configured as PRI, can be designated as a timing master. If your Norstar has two DTI cards configured as PRI, you cannot assign both cards as the primary reference or both cards as the secondary reference . You can only have one primary reference and one secondary reference per system. Refer to ClockSrc on page 464 for more information. BRI Card The loops on BRI-U and BRI-ST cards can be programmed to support either network or terminal connections. This allows you to customize your arrangement of lines, voice terminals, data terminals and other ISDN equipment.
Welcome to ISDN / 49 P0992638 03Modular ICS 6. 0 Installer Guide Detailed wiring information for BRI and PRI network and terminal connections is included in the Installation on page 209. BRI-U2 and BRI-U4 card A BRI-U2 card supports two loops and the BRI-U4 supports four loops. Each loop can be individually programmed to provide one of the following: a U-LT reference point connection for terminal equipment (TE) with built-in NT1 functionality (U interface) a U-NT reference point connection for direct connection to an ISDN network BRI-ST card A BRI-ST card provides four loops. Each loop can be individually programmed to one of the following: an S reference point connection (S loop) to ISDN terminal equipment (TE) a T or S reference point connection (T loop or S loop) to an ISDN network using an external NT1 U-LT reference point The U-LT reference point connection provides a point-to- point digital connection between Norstar and TE equipped with a U interface.
50 / Welcome to ISDN Modular ICS 6.0 Installer GuideP0992638 03 A U-LT loop supports up to eight ISDN DNs, which identify TE to the ICS. U-NT reference points The U-NT reference point connection provides a point-to- point digital connection between the ISDN network and the ICS. A U-NT loop provides lines that can be used by all Norstar telephones, peripherals and applications, and ISDN TE. U-NT and U-LT loops can be used in combination to provide D-packet service for a point-of-sale terminal adapter (POSTA) or other D-packet device. D-packet service is a 16 kbps data transmission service that uses the D-channel of an ISDN line. To deliver D-packet service, a network connection (U-NT) is programmed to work with a terminal connection (U-LT). The loops must be on the same physical card. For example, if the point-to-point U-LT ICS U interface TE network connection U-NT ICS ISDN