Nortel Modular Ics 6.0 Installer Guide

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P0992638 03Modular ICS 6. 0 Installer Guide
If the number is less than 13, the display shows AM. Press 
CHANGE
 to select PM, if required. Press OK to accept.
4. Press ≠. Minutes: 00 displays.
5. Press CHANGE
 and enter the minutes (00 to 59).
Configuring alarms and expired alarms settings
Use this feature to create the alarm settings that will govern the 
alarm features for both the administrative and room sets.
1. At the Hospitality heading, press ≠ until Alarm 
displays.
2. Press ≠. Attn attempts:3 displays.
3. Press CHANGE
 until you find the number you want (1-5). 
4. Press ‘. Retry intrvl:4 displays.
5. Press CHANGE
 until you find the number you want 
(2, 4, 6, or 8). 
6. Press ‘. Attn duration: 15 displays.
7. Press CHANGE
 until you find the number of seconds you 
want (10, 15, 20, 30, 40, 50). 
8. Press ‘. Time format:12 hr displays.
9. Press CHANGE
 to choose either 12hr or 24hr. 
10. Press ‘. Expired alarms displays.
11. Press ≠. Notify set:None displays.
12. Press CHANGE
 to enter a set DN to be notified. 
13. Press ‘. Use tone: N displays.
14. Press CHANGE
 to choose either Y (yes) or N (no).  
						

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Network Services
The headings that appear under Network Services, depends on 
which profile the system is running. 
Profiles 2 allows ETSI line connections, therefore, systems 
running this profile may have access to the two ETSI features. 
The service provided on the line by your service provider 
determines if these features are available.
Profiles 1, 2, and 4 support MCDN over PRI SL-1 lines.
ETSI: Network diversion and MCID (profile 2 only)
If you are using Profile 2 for your system, and your service 
provider supports the features, you can configure your ETSI 
PRI lines to allow network diversion and/or MCID recording.
To program these features:
1. With the display showing System prgming press 
‘ until the display shows Network Services.
2. Press ≠. ETSI displays.
3. Press ≠. Netwrk Redirection displays.
4. Press CHANGE
 to choose either Y (yes) or N (no).
5. Press ‘. The display shows MCID.
6. Press CHANGE
 to choose either Y (yes) or N (no).  
						

							Network Services / 443
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Network Call Diversion
Norstar Network Call Diversion (NCD) is a network function 
that allows forwarding and redirection of calls outside the 
Norstar network when using an ETSI ISDN line. Functionality 
is similar to that of External Call Forward (ECF).
NCD redirects calls using the same line on which they arrive. 
Call forward is efficient since there is no need for additional 
outside lines.
Forwarding calls externally from an extension requires the 
user to enter either a Destination Code or Line Pool Access 
Code, and the number to which calls will be forwarded.
Examples of NCD include:
redirecting all calls from an extension to a mobile phone
forwarding calls to an external destination (rather than to 
voicemail), when an extension is busy or the user is 
unavailable.
Feature description
NCD is available only over ETSI ISDN lines. It can be 
invoked when calls are presented to Norstar/BST extensions 
over ISDN lines. The user must program the selected 
extension.
NCD is integrated with the following existing Norstar Call 
Forward features:
Call Forward Unconditional (CFU)—implemented on 
Norstar Call Forward All Calls (CFAC) ²Ý, and 
Selective Line Redirection (SLR) ²¡Ý, also 
referred to as Line Redirection. This is programmable by 
the user.  
						

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Call Forward on Busy (CFB)—implemented on Norstar 
Call Forward Busy.
Call Forward on No Response (CFNR)—implemented on 
Norstar Call Forward No Answer.
Programming and restrictions
NCD features are accessed through existing Norstar features. 
Extensions requiring redirection must be programmed 
individually to either CFAC or SLR. CFB or CFNA must be 
set during programming. Allow redirect must be set to Yes 
for each extension, in Terminals&Extns/Capabilities.
Note:  Any other programming applied to specific lines and 
extensions take precedence, for example 
Restrictions(extns) under Terminals&Extns.
NCD is used as long as the affected lines are ETSI ISDN, and 
the affected DID lines are accessible via ISDN lines. Incoming 
calls are diverted back to the ISDN. If NCD fails due to 
network errors, ECF is invoked. If ECF cannot be executed, 
the incoming call is routed to the prime extension for the line.
An extension with CFB, CFNA and CFAC programmed will 
give priority to CFAC for diversion.
ATTENTION!
If a line is configured to appear on several extensions with 
redirection programmed, predicting which extension will divert 
the call is not possible. This should be considered during system 
configuration. 
						

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Malicious call identification (MCID)
The MCID feature allows the user to press ²¡áàto 
have call information recorded on the central office system for 
an incoming call on a specific line (ETSI PRI lines, only).
The user must invoke the feature code either during the active 
call or within 30 seconds (time varies on different networks) 
after the caller hangs up. The feature will not work once the 
called party hangs up.
Note:  This feature must be allowed in network programming 
for your PRI lines from your service provider.
The following information registers on the network:
called party number
calling party number
local time and date of the invocation in the network serving 
the called user
service provider option: calling party subaddress, if 
provided by calling user)
MCDN services (profiles 1, 2, 4)
If your system is part of a private network using PRI SL-1 
lines, you can determine the MCDN features that will be 
allowed by your system. These settings are described in detail 
in the networking section of this book. Refer to MCDN trunk 
call features on page 133.
TRO: Trunk Route Optimization
ICCL: ISDN Call Connection Limitation
TAT: Trunk Anti-Tromboning 
						

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To program these features:
1. With the display showing System prgming press 
‘ until the display shows NetworkServices.
2. Press ≠. ETSI displays.
3. Press ‘. MCDN displays.
4. Press ≠. NetwkICCL displays.
5. Press CHANGE
 to choose either Y (yes) or N (no). Default is 
No.
6. Press ‘. TRO displays.
7. Press CHANGE
 to choose either Y (yes) or N (no). Default is 
No.
8. Press ‘. TAT displays.
9. Press CHANGE
 to choose either Y (yes) or N (no). Default is 
No.
Note:  TRO and TAT cannot both be set to Y, as TAT will not 
work if TRO is active.
Note:  If you set NetwkICCL to yes, check the Max transits 
settings under hardware to confirm the threshold at 
which you want the system to release the call rather 
than to continue cycling. Refer to “Max transits” on 
page 465. 
						

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Telco features
Currently the two features accessed under this heading are the 
settings for the voice mail connections for your system, and 
how to set up outgoing name and number blocking (ONN).
With the display showing System prgming press ‘ 
until the display shows Telco features.
VMsg ctr tel#s
If you subscribe to a voice message service outside  of your 
local system, you can access it through your Norstar system. 
This includes centralized voice mail that is installed on another 
system within the private network that your system is 
connected to. Refer to Central voice mail and Auto Attendant 
with Norstar on page 146.
This setting specifies the external telephone numbers that are 
dialed by the Message feature to retrieve voice messages. 
1. At the Telco Features prompt, press ≠. 
Vmsg ctr tel# displays.
2. Press ≠. VMsg center 1 displays.
3. Press ≠. Use: Line displays.
4. Press CHANGE
 to select either Line or Routing tbl.
5. Press ‘. Tel#: No number displays.
Tip - If you choose Routing tbl, you must ensure that this 
number contains the routing code, and that the number is 
entered in the routing table and routed to the correct line pool. 
						

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6. Press CHANGE and enter the telephone number for the voice 
message system.
7. Press – to move up a level.
8. Press ‘ to move to the next Voice message 
center.
9. Repeat steps 2 to 6 for however many voice message 
centers you want to enter.
Outgoing Name and Number Blocking
Outgoing Name and Number blocking blocks the outgoing 
name and number on a per call basis when the user presses 
²¡Úá
ONN blocking is cancelled with ²£¡Úá
When this feature is used, the call is flagged to the CO so that 
the name and number will not be presented to the person being 
called. Refer to Outgoing Name and Number Blocking on page 
432 for more information.
1. At the Telco Features prompt, press ≠. ONN 
blocking displays.
Tips - A telephone does not show that external voice 
messages are waiting unless 
Extl VMsg set is set to Y (Yes). 
The setting is in 
CLASS assignment under Terminals&Sets.
You can program up to five voice message center numbers, but 
most systems require only one. 
						

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Programming the analog vertical service code (VSC)
1. Press ≠. Analog VSC displays.
2. Press ≠. Tone:None displays.
3. Press CHANGE
 to enter a new tone dialing Name and 
Number blocking VSC. 
The VSC for tone trunks can include a maximum of 
10 digits consisting of the CO Pause (²à¡), and 
digits 0-9, *, and #.
4. Press ‘. Pulse:None displays.
5. Press CHANGE
 to enter a new pulse dialing Name and 
Number blocking VSC. 
The VSC for pulse trunks can include a maximum of 
10 digits consisting of the digits 0-9. Pulse trunks do not 
support ²à¡, * or #. The * is represented by 11 
(two consecutive ones).
Programming the BRI VSC
1. Press ≠ until BRI USC displays.
2. Press ≠. Code:None displays.
3. Press CHANGE
 and enter a new BRI name and number 
blocking VSC. This entry can be up to 10 digits, consisting 
of CO Pause (²à¡), digits 0-9, *, or #. 
						

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Setting up the modules for ONN blocking
To utilize ONN blocking, the CO is alerted by two methods, 
the Vertical Service Code (VSC) or suppression bit method. 
Each method depends on the type of trunk involved in placing 
the outgoing call. 
Analog trunks use a dialing digit sequence called VSC. Most 
COs use the suppression bit method for ONN. You will need 
to use the VSC ONN if your CO does not support the 
suppression bit method. The VSC differs from region to region 
and must be programmed. 
Analog trunks with both tone and pulse dialing trunks can 
have separate VSCs. 
BRI trunks support one VSC. 
PRI trunks do not utilize the VSC.
The second method used to alert the CO is by a suppression bit 
packaged within the call setup message. BRI trunks can use 
either method.
Note:   PRI trunks only support the suppression bit method 
of signalling the CO to block the outgoing Name 
and Number to the calling party, therefore, no 
additional programming is required. 
When you program ONN blocking on a BRI module, you must 
indicate which method the BRI trunk will use. The module 
loop setting supports two ONN states. You must program the 
BRI loop to match the method supported by your service 
provider.
If SrvcCode is programmed, then the VSC programmed 
under Telco Features is used.
If SuprsBit is programmed, then the suppression bit will 
be packaged in the call setup message.