Nortel Modular Ics 6.0 Installer Guide
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Lines / 351 P0992638 03Modular ICS 6. 0 Installer Guide Remote restrns Specify the restriction filter to be applied to remote callers calling in to the Norstar system on this line. A restriction filter is a set or group of restrictions and overrides. As with line restrictions, you can apply a different remote restriction for normal service and for each of six schedules. Use CHANGE and the dialpad to program the remote restrictions for each schedule. The default restrictions are shown in the following table. Default filters for remote access Sched 4 00 Sched 5 00 Sched 6 00 Tips - When a remote user p laces an external call on a line, any filters used with the line still apply. Schedule Restriction filter Normal 04 Sched 1 (Night) 31 Sched 2 (Evening) 32 Sched 3 (Lunch) 33 Sched 4 00 Sched 5 00 Sched 6 00 Schedule Restriction filter
352 / Lines Modular ICS 6.0 Installer GuideP0992638 03 Telco features This item allows you to assign features that occur from a telco level. VMsg center 1 If you subscribe to a voice message service, you can specify which voice message center is used for each external line that can receive message waiting indication. 1. For each line, press CHANGE to select a message center: 1, 2, 3, 4, 5, or N . Note: If your system is part of a network that provides a central voice mail system on another site, you must use this field to specify that service. Tip - The remote restriction restricts the numbers that can be dialed on an incoming auto-answer line. If a remote user then selects a line to place an external call, any filter used with the line still applies.
Services / 353 P0992638 03Modular ICS 6. 0 Installer Guide Services Using Services, you can control three types of service using the time of day and the day of week: alternate call ringing, see page 357 alternate dialing restrictions, see page 360 alternate call routing, see page 361 You can customize services in general under Common Settings. Refer to Common settings on page 354. Within each type of service, you can customize six schedules. For example, you may want to combine alternate call ringing with alternate dialing restrictions for lunchtime, evenings, and weekends (Schedules 1, 2, and 3). Then you may want to run alternate call routing using three separate schedules. Tips - Once you have programmed the different services and schedules, you can turn each of the services on separately. For example, the Night schedule might control both Ringing service and Restriction service. But you can turn on just the Ringing service part of the Night schedule if you wish. You can activate the services from the designated control telephone for each Norstar telephone and line in your system. You can have one control telephone for the whole system, or different control telephones for different Norstar telephones and lines. If you want to have several services active at the same time, simply program them on for the same schedule.
354 / Services Modular ICS 6.0 Installer GuideP0992638 03 Common settings Services share the settings for control telephones, schedule names, and schedule times. Control sets A control telephone turns Services on and off for the lines and/ or telephones assigned to it. You can assign several control telephones for your system. A control telephone for lines controls Ringing service, Restriction service and Routing service for its assigned lines. A control telephone for telephones controls Restriction service and Routing service for its assigned telephones. Assign a control telephone for each external line and telephone. Use ≠, ‘, CHANGE and the dialpad to program the internal number of the control telephone for each line and each telephone. Control set configurations for both lines and telephones can be copied from one set/line to another set/line or to a range of sets/lines, or to all sets/lines, using the COPY softkey. Tips - External lines and telephones must be programmed with a control telephone to use the three kinds of Services. You can assign a control telephone to more than one external line or telephone, but a line or telephone cannot be assigned to more than one control telephone. One recommendation is to have one control telephone for all lines and a different control telephone for all telephones.
Services / 355 P0992638 03Modular ICS 6. 0 Installer Guide Schedule names The schedule name is shown on the display of the control telephone when the schedule is turned on. It identifies the active schedule. Use ≠, ‘, and CHANGE and the dialpad to program the name. Schedule times Schedule start and stop times are set at times you are most likely to want each service to be active. Use ≠, ‘, and CHANGE and the dialpad to program the start and stop times for each schedule, on each day. Tips - A service can be turned on manually or automatically for all external lines and telephones controlled by a given control telephone, but you cannot combine schedules. In other words, a service can only be active as normal service or one of the six schedules at any one time. You can have several schedules active, as long as they are using different services. The default control telephone for all lines and telephones is 221 (for systems with three-digit DNs). Tips - The default names of the six possible schedules are only suggestions and may be changed to any other name. A schedule name can be one to seven characters long. It is recommended that you reserve certain schedules (4, 5, and 6) exclusively for alternate call routing (Routing service).
356 / Services Modular ICS 6.0 Installer GuideP0992638 03 Default schedule times ScheduleStart timeStop time Schedule 1: Night23:0007:00 Schedule 2: Evening17:0023:00 Schedule 3: Lunch12:0013:00 Schedule 4: Sched 400:0000:00 Schedule 5: Sched 500:0000:00 Schedule 6: Sched 600:0000:00 Tips - It is only necessary to program start and stop times for schedules that are activated automatically. See the instructions with Ringing service for information on activating schedules. The time may be entered in either 12 or 24-hour format. If the display is in English, and the hour entered is less than 13, the display prompts you to specify AM or PM. If you assign identical start and stop times for a schedule, for example, 04:00 start and 04:00 stop, the schedule is in effect all day. The only exception to this is a start and stop time of 00:00. In that case the schedule is off for the day. You may assign overlapping times. For example, if schedule 1 is assigned from 9:00 am to 4:00 pm, and schedule 2 is assigned from 1:00 pm to 5:00 pm, then the start time of the second schedule is treated as a stop time for the first schedule. Tips - This is also true if two schedules have the same start time but different stop times. In that case, the stop time of the shorter schedule is treated as the start time of the longer schedule. If one schedule starts and stops within the times of another schedule, the first service temporarily ends when the second service starts. The first service then resumes when the second service has ended. Some schedules start and stop at the same times each day. Use COPY to copy the start and stop times from one day to the next.
Services / 357 P0992638 03Modular ICS 6. 0 Installer Guide Ringing service At certain times or in certain situations, you may want additional telephones to begin ringing for incoming lines. The most common use of this feature is when a security desk telephone begins to ring for incoming lines after 5:00 p.m., a practice often called night service. These features are programmed under Ringing service. Ringing groups Ringing groups allows you to define groups of extended ringing sets. A group can be assigned to any line for any of the schedules. You can create up to 100 ringing groups composed of up to 30 sets for each ringing group. To define a ringing group use ≠ and enter the number of the group you want to program (01-100). Once you define a ringing group, the display will prompt you to enter the number of the set you want to assign to this ringing group. You can use SCAN to display the sets that are assigned to the ringing group. Start and stop times cannot span days. When you program a schedule to start in the evening and stop in the morning, it does not carry over into the next day. For example, if you program Night service for Friday (22:00 to 06:00), the system turns on Night service from midnight to 6 am on Friday, and then again from 10 pm to midnight on Friday.
358 / Services Modular ICS 6.0 Installer GuideP0992638 03 Sched:Night Indicate how Ringing service should be activated for each of the schedules. Service Use ≠ and CHANGE to change the setting for each schedule to : Off, Auto, or Manual. Off — prevents the service from being activated. Auto — allows you to program a stop and start time for a service. You will be prompted to enter start and stop times. You can still start and stop the service by entering the appropriate Services feature code at a control telephone. Manual — allows you to turn the service on and off at any time from a control telephone using the Ringing service feature code. Trunk answer Trunk answer allows you to answer, from any telephone, an external call that is ringing at another telephone in your office. This is useful if the other telephones have not been assigned the same lines as the telephone you are using to answer the call. Press CHANGE to select the setting: Y (Yes) or N (No). Tips - You can assign any set on the Norstar system to a ringing group. The assigned control set for each schedule is added to each ringing group. A set can belong to more than one ringing group.
Services / 359 P0992638 03Modular ICS 6. 0 Installer Guide ExtraDial telephone ExtraDial telephone allows you to assign an additional direct-dial telephone in the Norstar system for each schedule you use. Use CHANGE and the dialpad to enter the internal number of the extra-dial telephone. Line settings The ring groups and auxiliary ringer use for Ringing service is programmed for each line individually. Ringing group You can assign a predefined ringing group to a line for each schedule. See Ringing groups on page 357 to create groups of extra ringing telephones. Use the dialpad to enter the line number to see which ringing group is assigned to the line. Tip - You can change the Trunk Answer setting only if Ringing service is set to Manual or Automatic. Tip - The extra-dial telephone is activated during a schedule by entering the Ringing service feature code from a direct-dial telephone. This does not activate the Ringing service unless the direct-dial telephone is also a control telephone.
360 / Services Modular ICS 6.0 Installer GuideP0992638 03 To choose a different ringing group assignment, press CHANGE and enter the new ringing group number (01-100) Aux. ringer Indicate whether the auxiliary ringer, if installed, also rings when Ringing service is on. Press CHANGE to select either: Y (Yes) or N (No). Restrn service Indicate how the alternate dialing restrictions should be activated for each of the schedules. Use ≠ and CHANGE to change the setting for each schedule: Off, Automatic, or Manual. For information on using schedules, refer to the Modular ICS 6.0 System Coordinator Guide. Tip - Only one ringing group can be assigned to a line for each schedule. To combine groups of ringing sets, you must create a new ringing group which contains all the sets you want to ring and assign it to the line. Tips - The default ringing telephone is 221 (for systems with a DN length of 3). This means that all lines ring at telephone 221 when Ringing service is on. You can use COPY and the dialpad to copy Ringing set and Auxiliary ringer programming from one line to another. If you have an auxiliary ringer programmed to ring for calls on an external line, and you transfer a call on that line without announcing the transfer, the auxiliary ringer will ring for the call transfer.