Nortel Modular Ics 6.0 Installer Guide
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Terminals&Sets / 331 P0992638 03Modular ICS 6. 0 Installer Guide Extl VMsg set If you subscribe to a voice message service, you can access that service through your Norstar system. The external voice message setting controls where the indicator shows up when there is a voice message waiting on a particular line. The line must be assigned to appear on that telephone. Press CHANGE to select the setting: N (No) or Y (Yes). To find out if your voice message service will work with Norstar, or if you have any problems with your service, contact your voice message service provider. 1stDisplay Depending on the services you subscribe to, Call Display information may contain the number of the caller, the name of the line in your Norstar system that the call is on, or both. For each telephone, you can determine which information is displayed first. Tip - In order for a telephone to display the Call Display information for calls on an external line, it must also be programmed to appear and ring or ring for that line. For systems that subscribe to Call Display services, Caller ID can be viewed on any telephone by entering the Call Information feature code ²¡ÚÚ. See the Telephone Feature Card or Modular ICS 6.0 System Coordinator Guide for more information. Call information does not automatically appear when the telephone has an Answer DN, or belongs to a Ring group activated by Ringing Service. Call information is still available for these calls by pressing ²¡ÚÚ.
332 / Terminals&Sets Modular ICS 6.0 Installer GuideP0992638 03 Press CHANGE to select the setting: Name, Numbr or Line. Called ID Called ID allows you to see the extension number and name of the set being called on the display. The Called ID set for target lines is the same set that has appearance on that target line. Press CHANGE to select the setting: N (No) or Y (Yes). Log space Log space determines the number of items that can be stored in the Call log for each telephone. Use ≠, ADD and REMOVE to redistribute the log space. There is no log space assigned by default. Tips - The Call Information feature is used to display and toggle between the name and line number used for Call Display information. Refer to Modular ICS 6.0 System Coordinator Guide for more information. You may see Unknown number on the display if the information is not available from your telephone company. You may see Private number on the display if the caller blocks that information. Tips - There must be space available in the log pool in order for you to add space to a Call log. The maximum number of spaces available is 600. System-wide log space allocation is performed in Call log space under System prgrming. If you want to allocate the same log space to all telephones, use the Call log space setting instead.
Lines / 333 P0992638 03Modular ICS 6. 0 Installer Guide Lines This chapter describes the settings that allow you to determine how the lines coming in and going out of the system will be assigned. Lines, whether physical or virtual, are the connecting threads that allow users access into and out of the Norstar system to the public network or to other private networks. Lines can be pooled so a number of sets of have access to more available lines, or they can be assigned specifically to one set. There are also a number of ways that a set can be configured to access line pools and special lines like tie lines and private network lines. Trunk/Line data Trunk data allows you to program settings for lines that affect how Norstar communicates with other switches. These settings also allow you to determine how lines, including target lines, will be used in the Norstar system. Some Trunk data settings may not appear on the display during programming, depending on the type of trunk. Those that appear for a given Trunk type are indicated in the following table.
334 / Lines Modular ICS 6.0 Installer GuideP0992638 03 Trunk/Line data settings that appear for a given trunk type Setting Loop start Analog Loop start Digital E&M Analog DID Analog DID Digital Target l in e s PRI lines BRI -ST BRI-U2 BRI-U4 Groundstart (T1) E&M Digital Fixed Trunk type√√√√√√√ √ √√√ Line type√ √ √√√√√ √ √√— Dial mode√ √ √√√—— — √√— Rec’d #— — ——— √— — ——— If busy— — ———√— — ——— PrimeSet√ √ √√√√√ √ √√— Auto privacy√ √ √√√—— √ √√— Trunk mode√ √ ————— — ——— Ans mode√√√√——— √ √√— Ans with DISA√ √ √———— √ √√— Link at CO√——√——— — ——— Aux. ringer√ √ √√√√— √ √√— Full AutoHold√ √ ————— √ ——— LossPkg√ — ————— — ——— Signal——√√√—— — —√— ANI Number— — √√√—— — —√— DNIS Number——√√√—— — —√— Gain——√√——— — ———
Lines / 335 P0992638 03Modular ICS 6. 0 Installer Guide Copying Trunk and Line data At the Trk/Line data display COPY appears. This allows you to copy programming from one line to other lines. Trunk type Installer password required The Line setting shows Loop, DID, PRI, BRI-ST, BRI-U4, BRI-U2, E&M, Ground or Fixed. Tips - In copying data from a physical trunk to a target line, or the other way around, only the data in common is copied. For example, copying a target line to an E&M trunk copies only the Line data settings because there are no Trunk data settings for a target line. If you try to copy line programming between lines on different types of Trunk Cartridges, the display shows Incompatible Cd, then returns to Show line: _. You cannot copy programming between lines on different types of Trunk Cartridges. The Received number of a target line is a unique number and cannot be copied. Tips - Changing the settings for a trunk type on a system that is in use, may cause calls to be dropped. Tips - You can only change this setting for lines connected to a DTI. For all other lines, such as analog lines and BRI lines, the trunk type is determined by the Trunk Cartridge type. The system simply displays the trunk type; you cannot change it. To change the Trunk Cartridge or BRI Card, see Hardware on page 455.
336 / Lines Modular ICS 6.0 Installer GuideP0992638 03 Line typeInstaller password required This setting specifies how the line is to be used in relation to other lines in the system. Press CHANGE to select the setting: Public, Private to:, or Pool (A to O, representing 15 line pools) or PRI-A or PRI-B. A Public line can be accessed by more than one telephone. A Private line can be assigned only to one telephone and the prime telephone for that line. Use CHANGE and the dialpad to enter the internal number of the telephone. Pool assigns the line to one of the 15 line pools. If a line is assigned to a line pool, but is not assigned to any telephone, that line is available only for outgoing calls. Enable Trunk Cartridges If you disable any Trunk Cartridges to perform programming, enable them now using Module status in Maintenance or your system will not function properly. See Module status on page 495 for information on enabling Trunk Cartridges in Module status. Tips - Line pools must never contain a mixture of loop start lines and E&M lines. All E&M lines in a given line pool should go to the same location. Try to avoid putting unsupervised loopstart lines in a line pool. These lines can become hung, especially when a remote user uses the line pool to make an external call.
Lines / 337 P0992638 03Modular ICS 6. 0 Installer Guide There are two more programming settings that must be assigned before a line pool can be used: You must assign line pool access to telephones in Line access programming. You must assign system-wide line pool access codes in System prgrming. Line connected to a DTI Installer password required The Line setting shows the trunk type for a line. For lines connected to a DTI, press CHANGE to select one of these settings: Loop, E&M, DID, Ground, Fixed, PRI. Loop is used for loop start trunks E&M is used for the first two line numbers on E&M trunks DID is used for direct inward dialing trunks ground is used for groundstart (T1) trunks Tips - A telephone can be administered to search automatically for an idle line from several lines appearing on the telephone. Assign a line pool as the prime line (in Lin eaccess) and all the lines in the line pool must appear on that telephone. When the user lifts the receiver or presses the button marked Handsfree/Mute, any one of the lines, if idle, can be selected by Automatic Outgoing Line selection. Tips - E&M Trunk Cartridges have two E&M lines and two DTMF receivers (instead of four lines as in a Loop Start Trunk Cartridge). For example, if an E&M Trunk Cartridge has the range of line numbers 049 to 052, numbers 049 and 050 are E&M lines, and numbers 051 and 052 are the DTMF receivers. The display for line 050 appears as Line050:E&M and for line 051 appears as Line051:DTMF .
338 / Lines Modular ICS 6.0 Installer GuideP0992638 03 PRI is used for ISDN-PRI, which includes the SL-1 MCDN protocol for networking. Dial mode Installer password required Dial mode allows you to specify whether dual tone multifrequency (DTMF) or pulse signalling is used on the trunk. Press CHANGE to select the setting: Pulse or Tone. Tips - Changing the settings for a trunk type on a system that is in use, may cause calls to be dropped. When assigning lines to line pools, consider your network configuration. You may be able to create a unified dialing plan by assigning lines to the same location to the sa me line pool on each of your systems. For example, if system A and system B each have tie lines to system C, assign the tie lines to pool D on each of the systems. If you plan to program the prime line as I/C (intercom) for some telephones, you may wish to assign loop start lines to the first line pool. Remember that when the system searches for an outgoing line, it begins at line pool A and chooses the first available line. Assigning a single E&M trunk to a line pool allows features like Ring Again to help manage access to a shared resource. You cannot assign target lines (157-284/348) to a line pool. Tips - For DID and E&M lines connected to a DTI, the Tone setting does not appear if Signal is Immediate.
Lines / 339 P0992638 03Modular ICS 6. 0 Installer Guide Rec’d #Installer password required The Received number setting applies only to target lines. Target lines are: 157 to 284 for MICS 6.0, and 157 to 348 for MICS-XC 6.0. It allows you to specify the digits which make a specific target line ring. The default value is None. Use CHANGE , and the dialpad to program the digit string for each target line. If busy When a call is received on a target line that is already busy, you can choose if the caller gets a busy tone or if the call is forwarded to the prime set. Busy tone only works for PRI and BRI trunks on target lines. Programming is done in Line Data under Lines. Press CHANGE to select one of these settings: To prime or BusyTone. Tips - A Received number can be three to seven digits long. It is programmed in System prgming. The default length is three for all systems. A received number cannot be the same as, or be the start digits of a line pool access code, a destination code, the DISA DN or the Auto DN. If you are configuring auto-answer BRI trunks to map to target lines, the received number should be the same as the Network DN supplied by your service provider. The call will be directed to the prime telephone for the incoming line if the Network DN is not used.
340 / Lines Modular ICS 6.0 Installer GuideP0992638 03 Prime setInstaller password required This feature allows you to assign a telephone to provide backup answering for calls on the line. Unanswered calls are redirected to the prime telephone. Use CHANGE and the dialpad to enter the internal number of the prime telephone. The default prime set for each line on a system with three-digit DNs is 221 . Auto privacy Installer password required This feature controls whether one Norstar user can select a line in use at another telephone to join an existing call. The default setting is Privacy on, so that nobody with a Norstar telephone can press a line appearance on their telephone to join a call in progress at another telephone. Press CHANGE to select either: Y (on) or N (off). Note: This feature does not work on target lines or PRI lines. Tips - For auto-answer trunks, calls ring only at the prime telephone for a trunk, and only when overflow call routing is active. Each line can be assigned only one prime telephone. Tips - Users can change a line privacy setting for an individual call using the Privacy feature ( ²¡Ü).