Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

							MultiVOIP User Guide Quick Start Instructions
51
Sample Phonebooks Enlarged
Boise Voip Boise VoipInbound Phonebook Outbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.
PatternTo ta l
DigitsPrefix to
RemovePrefix
to AddIP
AddrDescription
Outgoing Calls
1208 9, Incoming calls
to PSTN,
Boise Area91505 12 9 none204.
16.49.
74Outgoing calls
to Santa Fe
area
120833327 7 Incoming calls
to extensions
of company’s
PBX system
in Boise2 3 none 1505
444
3204.
16.49.
743-digit calls to
Santa Fe
employees
(extensions
200 to 240)
91520 12 9 none 204.
16.49.
75Outgoing calls
to Flagstaff
area
6 3 none 1520
777
5204.
16.49.
753-digit calls to
Flagstaff
employees
(extensions
600-630)
Santa Fe Voip Santa Fe VoipInbound Phonebook Outbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.
PatternTo t a l
DigitsPrefix to
RemovePrefix
to AddIP
AddrDescription
Outgoing Calls
1505 9, Incoming calls
to PSTN,
Santa Fe local
calls91208 12 9 none 204.
16.49.
73Outgoing calls
to Boise area
150544432 2 Incoming calls
to extensions
of company’s
PBX system
in Santa Fe7 3 none 1208
333
2204.
16.49.
733-digit calls to
Boise
employees
(extensions
700-790)
91520 12 9 none 204.
16.49.
75Outgoing calls
to Flagstaff
area
6 3 none 1520
777
5204.
16.49.
753-digit calls to
Flagstaff
employees
(extensions
600-630)
Flagstaff Voip Flagstaff VoipInbound Phonebook Outbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.
PatternTo ta l
DigitsPrefix to
RemovePrefix
to AddIP
AddrDescription
Outgoing Calls
1520 9, Incoming calls
to PSTN,
Flagstaff local
calls91505 12 9 none204.16
.49.74Outgoing calls
to Santa Fe
area
152077756 6 Incoming calls
to extensions
of company’s
PBX system
in Flagstaff2 3 none 1505
444
3204.16
.49.743-digit calls to
Santa Fe
employees
(extensions
200-240)
91208 12 9 none204.16
.49.73Outgoing calls
to Boise area
7 3 none 1208
333
2204.16
.49.733-digit calls to
Boise
employees
(extensions
700-790) 
						

							Quick Start Instructions MultiVOIP User Guide
52
Phonebook Worksheet
Voip Location/ID:____________________________
Inbound PhonebookOutbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
Other Details:
Voip Location/ID:____________________________
Inbound PhonebookOutbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
Other Details:
Voip Location/ID:____________________________
Inbound PhonebookOutbound PhonebookPrefix to
RemovePrefix
to AddDescription
Incoming CallsDestin.PatternTo t a lDigitsPrefix toRemovePrefixto AddIPAddrDescriptionOutgoing Calls
Other Details: 
						

							MultiVOIP User Guide Quick Start Instructions
53
Enlarged Phonebook Worksheet 
						

							Quick Start Instructions MultiVOIP User Guide
54
Connectivity Test
The procedures “Phone/IP Starter Configuration” and “Phonebook
Starter Configuration” must be completed before you can do this
procedure.
1. These connections must be made:
Connections
for digital MultiVOIPs
(MVP-2400/2410/3010for analog MultiVOIPs
(MVP-210/410/810)
MultiVOIP to local PBX MultiVOIP to local phone
station
 –OR--
MultiVOIP to extension of
key phone system
MultiVOIP to command PC MultiVOIP to command PC
MultiVOIP to Internet MultiVOIP to Internet
2. Inbound Phonebook and Outbound Phonebook must both be set up
with at least one entry in each.  These entries must allow for
connection between two voip units.
3. Console messages must be enabled.  (If this has not been done
already, go, in the MultiVOIP GUI, to Configuration | Logs and
select the “Console Messages” checkbox.
4. You now need to free up the COM port connection (currently being
used by the MultiVOIP program) so that the HyperTerminal program
can use it.  To do this, you can either (a) click on Connection in the
sidebar and select “Disconnect” from the drop-down box, or (b) close
down the MultiVOIP program altogether.
5. Open the HyperTerminal program. 
						

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6. Use HyperTerminal  to receive and record console messages from the
MultiVOIP unit.  To do so, set up HyperTerminal as follows (setup
shown is for Windows NT4; details will differ slightly in other MS
operating systems):
  In the upper toolbar of the HyperTerminal screen, click on
the Properties button.
  In the “Connect To” tab of the Connection Properties
dialog box, click on the Configure button.
  In the next dialog box, on the “General” tab, set “Maximum
Speed” to 115200 bps.
  On the “Connection” tab, set connection preferences to:
Data bits:  8
Parity:       none
Stop bits:   1
  Click OK twice to exit settings dialog boxes.
7. Make VOIP call.
for digital MultiVOIPs
(MVP-2400/2410/3010for analog MultiVOIPs
(MVP-210/410/810)
Make call from an extension
of the local PBX.Make call on a  local phone
line accessing PSTN directly
or through key system 
						

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8.  Read console messages recorded on HyperTerminal.
Console Messages from Originating VOIP.  The voip unit that
originates the call will send back messages like that shown below.
[00026975]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[1]
TimeStamp : 26975
[00027190]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00027190]  PSTN: cas seizure detected on 0
[00027440]  CAS[0] : TX : ABCD = 0, 0, 0, 0
[00033290]  PSTN:call detected on 0 num=17637175662*
[00033290] H323IF[0]:destAddr =
TA:200.2.10.5:1720,NAME:Mounds
View,TEL:17637175662,17637175662
 [00033290]  H323IF[0]:srcAddr  = NAME:New
York,TA:200.2.9.20
 [00033440]  H323IF [0]:cmCallStateProceeding
[00033500]  H323[0]: Remote Information (Q931): MultiVOIP
- T1
[00033565]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00033675]  H323IF [0]: MasterSlaveStatus=Slave
[00033675]  H323IF[0]:FastStart Setup Not Used
[00033690]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00033755]  H323IF[0]: Coder used g7231
[00033810]  PSTN:pstn call connected on 0 
						

							MultiVOIP User Guide Quick Start Instructions
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Console Messages from Terminating VOIP.  The voip unit connected
to the phone where the call is answered will send back messages like
that shown below.
[00170860]  H323[0]: New incoming call
[00170860]  PSTNIF : Placing call on channel 0  Outbound
digit 7175662
[00170885]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00171095]  H323IF [0]: MasterSlaveStatus=Master
[00171105]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[7]
TimeStamp : 171105
[00171105]  H323IF[0]: Coder used g7231
[00171110]  H323IF[0]:FastStart Setup Not Used
[00171110]  H323IF[0]: Already opened the outgoing logical
channel
[00171110]  H323IF[0]: Coder used g7231
[00171315]  CAS[0] : RX : ABCD = 0, 0, 0, 0,Pstn State[9]
TimeStamp : 171315
[00172275]  PSTN: dialing digit ended on 0
[00172285]  PSTN: pstn proceeding indication on 0
[00172995]  CAS[0] : RX : ABCD = 1, 1, 1, 1,Pstn State[12]
TimeStamp : 172995
[00173660]  CAS[0] : TX : ABCD = 1, 1, 1, 1
[00173760]  PSTN:pstn call connected on 0
9.  When you see the following message, end-to-end voip connectivity
has been achieved.
“
PSTN: pstn call connected on X”
where x is the number of the voip channel carrying the call
10. If the HyperTerminal messages do not confirm connectivity, go to
the Troubleshooting procedure below. 
						

							Quick Start Instructions MultiVOIP User Guide
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Troubleshooting
If you cannot establish connectivity between two voips in the system,
follow the steps below to determine the problem.
1. Ping both MultiVOIP units to confirm connectivity to the network.
2. Verify the telephone connections.
A. For MVP2400, MVP2410, or MVP3010.
Check cabling. Are connections well seated?  To correct receptacle?
Is the ONL LED on?
 (If on, ONL indicates that the MultiVOIP is online on the
network.)
Are T1/E1/PRI Parameter settings correct?
B. For MVP210, MVP410, or MVP810.
Check cabling. Are connections well seated?  To correct receptacle?
Are telephone Interface Parameter settings correct?
3. Verify phonebook configuration.
4. Observe console messages while placing a call.  Look for error
messages indicating phonebook problems, network problems, voice-
coder mismatches, etc. 
						

							59
Chapter 3: Mechanical Installation
and Cabling 
						

							Mechanical Installation & Cabling MultiVOIP User Guide
60
Introduction
The MultiVOIP models MVP210 and MVP2400 are table-top units and
can be handled easily by one person.  However, the MVP410, MVP810,
MVP2410, and MVP3010 are somewhat heavier units.  When these
units are to be installed into a rack, two able-bodied persons should
participate.   
Please read the safety notices before beginning installation.
Safety Warnings
Lithium Battery Caution
A lithium battery on the voice/fax channel board provides backup
power for the timekeeping capability.  The battery has an estimated life
expectancy of ten years.
When the battery starts to weaken, the date and time may be incorrect.
If the battery fails, the board must be sent back to Multi-Tech Systems
for battery replacement.
Warning:  There is danger of explosion if the battery is incorrectly
replaced.
Safety Warnings Telecom
1. Never install telephone wiring during a lightning storm.
2. Never install a telephone jack in wet locations unless the jack is
specifically designed for wet locations.
3. This product is to be used with UL and cUL listed computers.
4. Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an
electrical storm. There may be a remote risk of electrical shock from
lightning.
7. Do not use a telephone in the vicinity of a gas leak.
8. To reduce the risk of fire, use only 26 AWG or larger
telecommunication line cord.