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Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide
Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide
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3. If a password has been established, the Password Verification screen
will appear.
Type in password and click OK.
4. The MultiVOIP ____- Firmware screen appears saying “MultiVOIP
[model number] is up. Reboot to Download Firmware?”
Click OK to download the CAS Protocol file(s) to the MultiVOIP.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process.](http://img.usermanuals.tech/thumb/3355/83985/w64_multitech-mvp-210-user-guide_d-357.png "Page 358
Operation and Maintenance MultiVOIP User Guide
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3. If a password has been established, the Password Verification screen
will appear.
Type in password and click OK.
4. The MultiVOIP ____- Firmware screen appears saying “MultiVOIP
[model number] is up. Reboot to Download Firmware?”
Click OK to download the CAS Protocol file(s) to the MultiVOIP.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process.")
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MultiVOIP User Guide Operation and Maintenance
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4. The MVP____- Firmware screen appears saying “MultiVOIP [model
number] is up. Reboot to Download Firmware?”
Click OK to download the factory defaults.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process.
5. After the PC gets a response from the MultiVOIP, the Dialog – IP
Parameters screen will appear.
The user should verify that the correct IP parameter values are listed
on the screen and revise them if...](http://img.usermanuals.tech/thumb/3355/83985/w64_multitech-mvp-210-user-guide_d-360.png "Page 361
MultiVOIP User Guide Operation and Maintenance
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4. The MVP____- Firmware screen appears saying “MultiVOIP [model
number] is up. Reboot to Download Firmware?”
Click OK to download the factory defaults.
The “Boot” LED on the MultiVOIP will light up and remain lit during
the file transfer process.
5. After the PC gets a response from the MultiVOIP, the Dialog – IP
Parameters screen will appear.
The user should verify that the correct IP parameter values are listed
on the screen and revise them if...")
MultiVOIP User Guide Operation and Maintenance 361 4. The MVP____- Firmware screen appears saying “MultiVOIP [model number] is up. Reboot to Download Firmware?” Click OK to download the factory defaults. The “Boot” LED on the MultiVOIP will light up and remain lit during the file transfer process. 5. After the PC gets a response from the MultiVOIP, the Dialog – IP Parameters screen will appear. The user should verify that the correct IP parameter values are listed on the screen and revise them if necessary. Then click OK. 6. Progress bars will appear at the bottom of the screen during the data transfer. The MultiVOIP’s “Boot” LED will turn off at the end of the transfer. 7. The Download Factory Defaults procedure is complete.
Operation and Maintenance MultiVOIP User Guide 362 Setting and Downloading User Defaults The Download User Defaults commandallows you to maintain a known working configuration that is specific to your VOIP system. You can then experiment with alterations or improvements to the configurations confident that a working configuration can be restored if necessary. 1. Before you can invoke the Download User Defaults command, you must first save a set of configuration parameters by using the Save Setup command in the sidebar menu of the MultiVOIP software. 2. Before the setup configuration is saved, you will be prompted to save the setup as the User Default Configuration. Select the checkbox and click OK. Save Current Setup as User Default Configuration MultiVOIP _____ will be brought down. OKCancelHelp A user default file will be created. 3. The MVP____- Firmware screen appears saying “MultiVOIP [model number] is up. Reboot to Download Firmware?” Click OK to download the factory defaults. The “Boot” LED on the MultiVOIP will light up and remain lit during the file transfer process.
MultiVOIP User Guide Operation and Maintenance 363 4. Progress bars will appear during the file transfer process. 5. When the file transfer process is complete, the Dialog-- IP Parameters screen will appear. 6. Set the IP values per your particular VOIP system. Click OK. Progress bars will appear as the MultiVOIP reboots itself.
Operation and Maintenance MultiVOIP User Guide 364 Setting a Password (Windows GUI) After a user name has been designated and a password has been set, that password is required to gain access to any functionality of the MultiVOIP software. Only one user name and password can be assigned to a voip unit. The user name will be required when communicating with the MultiVOIP via the web browser GUI. NOTE: Record your user name and password in a safe place. If the password is lost, forgotten, or unretrievable, the user must contact MultiTech Tech Support in order to resume use of the MultiVOIP unit. 1. The MultiVoip configuration program must be off when invoking the Set Password command. If it is on, the command will not work. 2. To invoke the Set Password command, go to Start | Programs | MVP____ x.xx | Set Password. 3. You will be prompted to confirm that you want to establish a password, which will entail rebooting the MultiVOIP (which is done automatically). Click OK to proceed with establishing a password.
MultiVOIP User Guide Operation and Maintenance 365 4. The Password screen will appear. If you intend to use the FTP Server function that is built into the MultiVOIP, enter a user name. (A User Name is not needed to access the local Windows GUI, the web browser GUI, or the commands in the Program group.) Type your password in the Password field of the Password screen. Type this same password again in the Confirm Password field to verify the password you have chosen. NOTE: Be sure to write down your password in a convenient but secure place. If the password is forgotten, contact MultiTech Technical Support for advice. Click OK. 5. A message will appear indicating that a password has been set successfully. After the password has been set successfully, the MultiVOIP will re- boot itself and, in so doing, its BOOT LED will light up.
Operation and Maintenance MultiVOIP User Guide 366 6. After the password has been set, the user will be required to enter the password to gain access to the web browser GUI and any part of the MultiVOIP software listed in the Program group menu. User Name and Password are both needed for access to the FTP Server residing in the MultiVOIP. When MultiVOIP program asks for password at launch of program, the program will simply shut down if CANCEL is selected. The MultiVOIP program will produce an error message if an invalid password is entered.
MultiVOIP User Guide Operation and Maintenance 367 Setting a Password (Web Browser GUI) Setting a password is optional when using the MultiVOIP web browser GUI. Only one password can be assigned and it works for all MultiVOIP software functions (Windows GUI, web browser GUI, FTP server, and all Program menu commands, e.g., Upgrade Software – only the FTP Server function requires a User Name in addition to the password). After a password has been set, that password is required to access the MultiVOIP web browser GUI. NOTE: Record your user name and password in a safe place. If the password is lost, forgotten, or unretrievable, the user must contact MultiTech Tech Support in order to resume use of the MultiVOIP web browser GUI.
Operation and Maintenance MultiVOIP User Guide 368 Un-Installing the MultiVOIP Software 1. To un-install the MultiVOIP configuration software, go to Start | Programs and locate the MultiVOIP entry. Select Uninstall MVP____ vx.xx (versions may vary). 2. Two confirmation screens will appear. Click Yes and OK when you are certain you want to continue with the uninstallation process.
MultiVOIP User Guide Operation and Maintenance 369 3. A special warning message similar to that shown below may appear for the MultiVOIP software’s “.bin” file. Click Yes. 5 2% & 8 % %9 % &2%2% : %9 % &2%2% :9 5 &62 : $1# %1 1!; 1! 9 ) %&) # & & %2%2% 3 : (
Operation and Maintenance MultiVOIP User Guide 370 Upgrading Software As noted earlier (see the section Implementing a Software Upgrade above), the Upgrade Software command transfers, from the controller PC to the MultiVOIP unit, firmware (including the H323 stack) and factory default configuration settings. As such, Upgrade Software implements the functions of both Download Firmware and Download Factory Defaults in a single command.