Multi-Tech Systems Mvp-2400/2410/3010, Mvp-210/410/810 Voice/ip Gateways User Guide

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For out-of-warranty repair charges, go to www.
multitech.com/documents/warranties
Extended two-year overnight replacement service agreements are
available for selected products. Please call MTS at (888) 288-5470,
extension 5308, or visit our web site at
www.multitech.com/programs/orc
for details on rates and coverages.
Please direct your questions regarding technical matters, product
configuration, verification that the product is defective, etc., to our
Technical Support department at (800) 972-2439 or email
[email protected].  Please direct your questions regarding repair
expediting, receiving, shipping, billing, etc., to our Repair Accounting
department at (800) 328-9717 or (763) 717-5631, or email
[email protected].
Repairs for damages caused by lightning storms, water, power surges,
incorrect installation, physical abuse, or used-caused damages are
billed on a time-plus-materials basis. 
						

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Technical Support
Multi-Tech Systems has an excellent staff of technical support personnel
available to help you get the most out of your Multi-Tech product.  If
you have any questions about the operation of this unit, or experience
difficulty during installation you can contact Tech Support via the
following:
Contacting Technical Support
Country By E-mail By telephone
[email protected](33) 1-64 61 09
81
India support@
multitechindia.com(91) 124-340778
U.K. support@
multitech.co.uk(44) 118 959 7774
U.S. &
Canadatsupport@
multitech.com(800) 972-2439
Rest of
Worldsupport@
multitech.com(763) 785-3500
Internet: http://www.multitech.com/ _forms/email_tech_support.htm
Please have your product information available, including model and
serial number. 
						

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Chapter 12: Regulatory Information 
						

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EMC, Safety, and R&TTE Directive Compliance
The CE mark is affixed to this product to confirm compliance with the
following European Community Directives:
Council Directive 89/336/EEC of  3 May 1989 on the approximation of the
laws of Member States relating to electromagnetic compatibility,
and
Council Directive 73/23/EEC of  19 February 1973 on the harmonization of
the laws of Member States relating to electrical equipment designed for use
within certain voltage limits,
and
Council Directive 1999/5/EC of 9 March 1999 on radio equipment and
telecommunications terminal equipment and the mutual recognition of their
conformity.
FCC Declaration
NOTE: This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial
environment.  This equipment generates, uses and can radiate radio
frequency energy, and if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause
harmful interference in which case the user will be required to correct
the interference at his own expense.
This device complies with Part 15 of the FCC rules.
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference that may cause
undesired operation. 
						

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Warning: Changes or modifications to this unit not expressly approved
by the party responsible for compliance could void the user’s authority
to operate the equipment.
Industry Canada
This Class A digital apparatus meets all requirements of the Canadian
Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe A
respecte toutes les exigences du
Reglement Canadien sur le matériel brouilleur.
FCC Part 68 Telecom
1. This equipment complies with part 68 of the Federal
Communications Commission Rules. On the outside surface of this
equipment is a label that contains, among other information, the FCC
registration number. This information must be provided to the
telephone company.
2. As indicated below, the suitable jack (Universal Service Order Code
connecting arrangement) for this equipment is shown. If applicable,
the facility interface codes (FIC) and service order codes (SOC) are
shown.
3. An FCC compliant telephone cord and modular plug is provided
with this equipment. This equipment is designed to be connected to
the telephone network or premises wiring using a compatible
modular jack that is Part 68 compliant. See installation  instructions
for details.
4. If this equipment causes harm to the telephone network, the
telephone company will notify you in advance that temporary
discontinuance of service may be required. If advance notice is not
practical, the telephone company will notify the customer as soon as
possible.
5. The telephone company may make changes in its facilities,
equipment, operation, or procedures that could affect the operation of
the equipment. If this happens, the telephone company will provide
advance notice to allow you to make necessary modifications to
maintain uninterrupted service.
6. If trouble is experienced with this equipment (the model of which is
indicated below), please contact Multi-Tech Systems, Inc. at the
address shown below for details of how to have repairs made. If the
equipment is causing harm to the network, the telephone company 
						

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may request you to remove the equipment form t network until the
problem is resolved.
7. No repairs are to be made by you. Repairs are to be made only by
Multi-Tech Systems or its licensees. Unauthorized repairs void
registration and warranty.
8.  Manufacturer:                           Multi-Tech Systems, Inc.
  Trade name:                           MultiVOIP
  Model number:                            MVP2400
  FCC registration number:       US: AU7DDNAN46050
  Modular jack (USOC):            RJ-48C
  Service center in USA: Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
Tel:    (763) 785-3500
                FAX: (763) 785-9874
Canadian Limitations Notice
Notice: The Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain
telecommunications network protective, operational and safety
requirements. The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is
permissible to be connected to the facilities of the local
telecommunications company. The equipment must also be installed
using an acceptable method of connection. The customer should be
aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Repairs to certified equipment should be made by an authorized
Canadian maintenance facility designated by the supplier. Any repairs
or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic
water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.
Caution: Users should not attempt to make such connections
themselves, but should contact the appropriate electric inspection
authority, or electrician, as appropriate. 
						

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Appendix A: Expansion Card
Installation
(MVP24-48 & MVP30-60) 
						

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Installation
Both the MVP2410 and the MVP3010 use the same mechanical chassis.
This chassis accommodates a second MultiVOIP circuit card or
motherboard module.  The add-on module for the MVP2410 is the
MVP24-48 product; the add-on module for the MVP3010 is the MVP30-
60 product.
To install an expansion card into an MVP2410 or MVP3010, you must:
1. Power down and unplug the MVP2410/3010 unit.
2. Using a Phillips or star-bit screwdriver, remove the blank plate at the
rear of the MVP2410/3010 chassis (see Figure A-1).  Save the screw.
Figure A-1:  Remove Plate Covering Expansion Slot
3. A power cable for the expansion card (+5V) is already present within
the MVP2410/3010 unit.  This power cable has a two-pin “molex”
connector.  When the rear cover plate has been removed, the cable is
accessible from the rear at the right side of the expansion slot.  Locate
this connector within the MVP2410/3010.  See Figure A-2. 
						

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Power Cable
Molex Connector
Figure A-2:  MVP2410/3010 Chassis (top/rear view)
4. While keeping the power cable out of the way, fit the MVP24-48 or
MVP30-60 card into the grooves of the expansion slot.  Push it in far
enough to allow connection of the power cable to the receptacle on the
vertical plate of the expansion card.  (See Figure A-2.)  Connect the
power cable.
5. Push the expansion card fully into the chassis.  See Figure A-3.
Figure A-3: Sliding Expansion Card into Chassis
Secure the vertical plate of the expansion card to the chassis with a
screw. 
						

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Operation
The MVP2410/3010 front panel has two sets of identical LEDs.  In the
MVP2410/3010 without an expansion card, only the left-hand set of
LEDs is functional.  However, when the MultiVOIP unit has been
upgraded with an MVP24-48 or MVP30-60 expansion card, the right-
hand set of LEDs will also become active.
Remember that the expansion card must be configured as though it
were simply another complete MultiVOIP unit:  it requires its own
T1/E1 line; it requires its own connection to a computer running the
MultiVOIP configuration software.  All of the procedures and
operations that apply to the original motherboard of the
MVP2410/3010 will also apply to the expansion card.  See applicable
User Guide chapters for details.